Conrad Shanghai

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Shanghai

Choose dates to view prices

Photo gallery for Conrad Shanghai

Dining
Executive King Room | Minibar, in-room safe, desk, blackout drapes
Indoor pool
Reception
Premium Suite | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking included
  • Spa

Explore the area

Map
789 Nanjing Road East, Shanghai, Shanghai, 200001
  • Nanjing Road Shopping District
    ‪4 min walk‬
  • People's Square
    ‪9 min walk‬
  • The Bund
    ‪2 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪38 min drive‬

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Room options

Executive King Room

  • Sleeps 3
  • 1 King Bed

City View Suite

  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

Deluxe King Room High Floor

  • Sleeps 3
  • 1 King Bed

Accessible Room

  • Sleeps 3
  • 1 King Bed

Executive Bund View Room

  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

Premium Bund View Suite

  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

Premium Room

  • Sleeps 3
  • 1 King Bed

Conrad Suite

  • Sleeps 3
  • 1 King Bed

Premium Suite

  • Sleeps 3
  • 1 King Bed

Bund View Room

  • Sleeps 3
  • 1 King Bed

Executive Twin Room

  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room High Floor

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Shanghai

Located in Downtown Shanghai, Conrad Shanghai is within a 5-minute walk of popular attractions such as Madame Tussauds Wax Museum and Nanjing Road Shopping District. This 728-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour gym. Centrally located in Shanghai, the hotel is connected to a shopping center and also a short walk from Shanghai Urban Planning Exhibition Center and People's Square.

What's nearby

  • Nanjing Road Shopping District - 4 min walk - 0.3 miles
  • People's Square - 9 min walk - 0.5 miles
  • Yuyuan Garden - 2 min drive - 1.2 miles
  • The Bund - 2 min drive - 1.6 miles
  • Xintiandi Style Shopping Centre - 3 min drive - 1.7 miles

Getting around

  • People's Square Station - 4 min walk
  • Shanghai Railway Station - 11 min drive
  • Hongqiao International Airport (SHA) - 30 min drive

Restaurants

  • ‪海鱼寿司 - ‬1 min walk
  • ‪丸龟制面 - ‬3 min walk
  • ‪上海家常菜-翠萍阁 - ‬2 min walk
  • ‪麦当劳 - ‬1 min walk
  • ‪Shanghai City Bistro - ‬2 min walk

About this property

Conrad Shanghai

Luxury hotel with 2 restaurants connected to a shopping center in Shanghai
Conrad Shanghai features a full-service spa, an indoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for CNY 850 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
42-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English, French, German, Italian, Korean, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available for a fee: CNY 254 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (45 inch wide door)
  • Hand-held showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 66 floors
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 300.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 254 per person
  • Airport shuttle fee: CNY 850 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 300.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Meridien Shanghai
Royal Meridien
Royal Meridien Hotel
Royal Meridien Hotel Shanghai
Royal Meridien Shanghai
Shanghai Meridien
Shanghai Royal Meridien
Le Royal Meridien Shanghai Hotel Shanghai
Royal Meridien Shanghai Hotel
Meridien Shanghai
Le Royal Meridien Marriot Shanghai
Conrad Shanghai Hotel
Conrad Shanghai Shanghai
Le Royal Meridien Shanghai
Conrad Shanghai Hotel Shanghai

Frequently asked questions

Is free cancellation available at Conrad Shanghai?

Conrad Shanghai provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Conrad Shanghai?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Conrad Shanghai on Jun 29, 2025 start from $147.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Conrad Shanghai?

This hotel is situated in Downtown Shanghai within a short 5-minute walk of Nanjing Road Shopping District and also 11 minutes on foot from People's Square. You'll also find The Bund and Xintiandi Style Shopping Centre within a short drive.

Is there parking available at Conrad Shanghai?

Yes, self parking is offered for free at the hotel. Though parking is limited, electric car charging is also available.

Is a spa located at Conrad Shanghai?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body treatments, and massages.

Does Conrad Shanghai have a casino at the property?

No, Conrad Shanghai doesn't have a casino.

Will I find an indoor pool at Conrad Shanghai?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Conrad Shanghai?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Conrad Shanghai?

Yes, this hotel has a spa tub.

Does Conrad Shanghai have a restaurant with a breakfast menu?

Yes, Conrad Shanghai has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Conrad Shanghai allow pets to stay for free?

No, pets aren't allowed at Conrad Shanghai.

Are there connecting rooms at Conrad Shanghai?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Conrad Shanghai?

The closest major airport to Conrad Shanghai is Hongqiao International Airport (SHA), which is 9.3 mi away (30 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 28.9 mi away (47-minute drive).

Are there rooms with balconies that I can book at Conrad Shanghai?

No, there aren't any guestrooms with balconies at Conrad Shanghai.

Does Conrad Shanghai have a wedding venue on site?

Take advantage of the wedding venue at Conrad Shanghai if you plan to say "I do" during your trip.

Conrad Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1005 reviews
Rating 8 - Good. 337 out of 1005 reviews
Rating 6 - Okay. 103 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the location is fantastic for exploring Shanghai. I had a fabulous room overlooking the Bund and Pudong. All the staff were really helpful and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Min-On

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to be based at if doing a short Shanghai trip. It is linked directly to a small mall with retail and food. MRT station is just across the street. And the location is right at the west entrance of East Nanjing pedestrian street , so you get the convenience of all the shops and food that comes with it. The room we got was super impressive and by far this was the best quality room we got on our Shanghai trip. Voice activated curtains, lights and music (though you'd need to speak mandarin to make it work), also buttons available. Toilet and bath was very good and there was an electrical bidet! We got the west view with our high-floor room. Try to get the east view of Bund view if possible.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jingnong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Siew Geok

Stayed 3 nights in Nov 2024

10/10 Excellent

Aden

Stayed 1 night in Feb 2025

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities
food is below average, not impressive.
Stayed 6 nights in Feb 2025

8/10 Good

CHAK YIN ANEURIN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at a hotel that was incredibly convenient and had just undergone a lovely renovation. The room layout was very nice, making it comfortable and aesthetically pleasing. However, I was disappointed with the staff's attitude. They were not friendly, and I found them to be unhelpful and unresponsive when I needed assistance. It's a shame because the hotel itself has so much potential with its great location and beautiful renovations.
Stayed 2 nights in Feb 2025

8/10 Good

Alexandre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do complain

Great location … love the hotel because of that You have to complain to get a decent room … I have to do during every stay , then you get it right. That is lack of consistency for Hilton honors members !!!
Stayed 6 nights in Feb 2025

10/10 Excellent

Lingyao

Stayed 3 nights in Feb 2025

10/10 Excellent

Peter, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 10 nights in Jan 2025

10/10 Excellent

alberto

Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025

10/10 Excellent

Mohammad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Mohamed

Business traveler
Disliked: Property conditions & facilities
Great location But hotel need renovation! Staff were very friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Ngeow, Singapore

Traveled with family
Liked: Staff & service, property conditions & facilities
Easy access to shopping areas
Stayed 5 nights in Dec 2024

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
This property used to be the Mercadian. I love the upgrades and enhancements the Hilton did.
Stayed 1 night in Nov 2024

10/10 Excellent

Yung Tsz

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

Kelvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Only thing was the lingering cigarette smell in the bathroom.
Stayed 4 nights in Dec 2024

10/10 Excellent

Derrick

Stayed 1 night in Nov 2024

10/10 Excellent

Steven ZhuJun

Stayed 1 night in Nov 2024

10/10 Excellent

Sobhi

Liked: Cleanliness, amenities, property conditions & facilities
Very clean location is amazing staff very friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammad

Stayed 5 nights in Dec 2024

10/10 Excellent

Sophie

Stayed 1 night in Dec 2024

10/10 Excellent

PEGGY

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kimmy

Stayed 1 night in Nov 2024