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Conrad Shanghai

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Shanghai

Choose dates to view prices

Photo gallery for Conrad Shanghai

Dining
Creator video
Premium Suite | Living area | 42-inch LCD TV with satellite channels, TV, DVD player
Meeting facility
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking included
  • Spa

Explore the area

View in a map
789 Nanjing Road East, Shanghai, Shanghai, 200001
  • Place, Nanjing Road Shopping District
    ‪4 min walk‬
  • Place, People's Square
    ‪9 min walk‬
  • Place, The Bund
    ‪2 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room High Floor

Deluxe King Room High Floor | Minibar, in-room safe, desk, blackout drapes

Deluxe King Room High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room

Executive King Room | Minibar, in-room safe, desk, blackout drapes

Executive King Room

  • Sleeps 3
  • 1 King Bed

View all photos for City View Suite

City View Suite | Minibar, in-room safe, desk, blackout drapes

City View Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Bund View Room

Executive Bund View Room | Minibar, in-room safe, desk, blackout drapes

Executive Bund View Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Bund View Suite

Premium Bund View Suite | Bathroom | Separate tub and shower, rainfall showerhead, designer toiletries

Premium Bund View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room

Minibar, in-room safe, desk, blackout drapes

Accessible Room

  • Sleeps 3
  • 1 King Bed

View all photos for Conrad Suite

Conrad Suite | Minibar, in-room safe, desk, blackout drapes

Conrad Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, desk, blackout drapes

Premium Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bund View Room

Bund View Room | Minibar, in-room safe, desk, blackout drapes

Bund View Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room High Floor

Deluxe Twin Room High Floor | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room High Floor

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room | Minibar, in-room safe, desk, blackout drapes

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Shanghai

Located in Downtown Shanghai, Conrad Shanghai is within a 5-minute walk of popular attractions such as Madame Tussauds Wax Museum and Nanjing Road Shopping District. This 728-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour gym. Centrally located in Shanghai, the hotel is connected to a shopping center and also a short walk from Shanghai Urban Planning Exhibition Center and People's Square.

What's nearby

  • Nanjing Road Shopping District - 4 min walk - 0.3 miles
  • People's Square - 9 min walk - 0.5 miles
  • Yuyuan Garden - 2 min drive - 1.2 miles
  • The Bund - 2 min drive - 1.6 miles
  • Xintiandi Style Shopping Centre - 3 min drive - 1.7 miles

Getting around

  • People's Square Station - 4 min walk
  • Shanghai Railway Station - 11 min drive
  • Hongqiao International Airport (SHA) - 30 min drive

Restaurants

  • ‪Le Royal Club Lounge - ‬2 min walk
  • ‪Happy Lemon (快乐柠檬) - ‬1 min walk
  • ‪Manner Coffee - ‬1 min walk
  • ‪No. 9 Irish Pub - ‬1 min walk
  • ‪Latitude 31º - Le Royal Méridien Shanghai - ‬1 min walk

About this property

Conrad Shanghai

Luxury hotel with 2 restaurants connected to a shopping center in Shanghai
Conrad Shanghai features a full-service spa, an indoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for CNY 850 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
42-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available for a fee: CNY 254 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (21,528 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (45 inch wide door)
  • Hand-held showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 66 floors
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 300.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 254 per person
  • Airport shuttle fee: CNY 850 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 300.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Meridien Shanghai
Royal Meridien
Royal Meridien Hotel
Royal Meridien Hotel Shanghai
Royal Meridien Shanghai
Shanghai Meridien
Shanghai Royal Meridien
Le Royal Meridien Shanghai Hotel Shanghai
Royal Meridien Shanghai Hotel
Meridien Shanghai
Le Royal Meridien Marriot Shanghai
Conrad Shanghai Hotel
Conrad Shanghai Shanghai
Le Royal Meridien Shanghai
Conrad Shanghai Hotel Shanghai

Frequently asked questions

Is free cancellation available at Conrad Shanghai?

Conrad Shanghai provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Conrad Shanghai?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Conrad Shanghai on Nov 11, 2025 start from $174.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Conrad Shanghai?

This hotel is situated in Downtown Shanghai within a short 5-minute walk of Nanjing Road Shopping District and also 11 minutes on foot from People's Square. You'll also find The Bund and Xintiandi Style Shopping Centre within a short drive.

Will I be able to park at Conrad Shanghai?

Yes, self parking is offered for free at the hotel. Though parking is limited, electric car charging is also available.

Is a spa located at Conrad Shanghai?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body treatments, and massages.

Does Conrad Shanghai have a casino at the property?

No, Conrad Shanghai doesn't have a casino.

Will I find an indoor pool at Conrad Shanghai?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Conrad Shanghai?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Conrad Shanghai have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Conrad Shanghai have a restaurant with a breakfast menu?

Yes, Conrad Shanghai has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Conrad Shanghai allow pets to stay for free?

No, pets aren't allowed at Conrad Shanghai.

Are there connecting rooms at Conrad Shanghai?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Conrad Shanghai?

The closest major airport to Conrad Shanghai is Hongqiao International Airport (SHA), which is 9.3 mi away (30 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 28.9 mi away (47-minute drive).

Can I book a room with a balcony at Conrad Shanghai?

No, there aren't any guestrooms with balconies at Conrad Shanghai.

Does Conrad Shanghai have a wedding venue on site?

Take advantage of the wedding venue at Conrad Shanghai if you plan to say "I do" during your trip.

Conrad Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 1014 reviews
Rating 8 - Good. 327 out of 1014 reviews
Rating 6 - Okay. 108 out of 1014 reviews
Rating 4 - Poor. 42 out of 1014 reviews
Rating 2 - Terrible. 26 out of 1014 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Stayed 1 night in Jun 2025

4/10 Poor

KiHo

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bad layout of WC/Bathroom

Location is good. Steps away from Nanjing Road shopping street. However, the lobby is forever congested. It usually took us quite a bit of time for the DiDi to get in and out of the lobby area due to the congestion. Another down side is the layout of the room. The sink, WC and bathroom are all seperated. There is no privacy as you would need to come out after using the WC to use the sink to wash your hands. Then back into another room (bathroom) to take a shower. After shower, you would have to get dressed in the wet environment. It was quite inconvenient and there was no privacy. I stayed with my Dad in the room. I had to hang around at the lobby for a while in order to let him have the privacy to use the WC/bathroom.
Stayed 4 nights in Jul 2025

4/10 Poor

Joshua Alec

Rooms are
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was exactly what it looks like. Decent hotel in the tourist area. Near train so that’s convenient
Stayed 2 nights in Jul 2025

10/10 Excellent

khaled Nabil

Stayed 3 nights in Jun 2025

6/10 Okay

Hamad

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Hamad

Traveled with group
Liked: Cleanliness
Stayed 5 nights in Jun 2025

6/10 Okay

Irene

Traveled with family
The location of Conrad Shanghai is excellent—very convenient with shops nearby. However, the overall experience was disappointing. Check-in was delayed with poor communication, and I was wrongly told I hadn't paid. Despite advance notice, my back-to-back bookings were mishandled, and my daughter’s name was misspelled. The room wasn’t very clean, with mold in the bathroom and no place to hang clothes. Service and cleanliness fell short of what I expect from a Conrad property. I hope management takes this feedback seriously.
Stayed 2 nights in Jun 2025

4/10 Poor

Kevin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Really poor service especially room service and food quality not great either. No one answers the phone for room service so had to go down to reception and wait as staff numbers are not enough, just to order some food. In room ordering did not work either. Really not good enough standard for this hotel
Stayed 1 night in Jun 2025

6/10 Okay

Mia

Traveled with family
Liked: Cleanliness
The hotel felt a bit outdated. I’ve stayed in cleaner and nicer Conrads. It was a huge hotel so lots of people and foot traffic.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. A short walk down Nanjing Road to the Bund. Lots to see in the area and nothing is really far away by taxi/Didi. The food choices for breakfast and dinner were extensive. Great gym, steam room, and pool. The staff were really helpful. If you don’t speak Mandarin then just take your time explaining what you need. My room was compact but the view was amazing, and the bed was comfortable and spacious.
Stayed 2 nights in Jun 2025

10/10 Excellent

DU IL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay! Great location, great facilities and all the staff were incredibly friendly special thanks to staff name QUALIN !!! Overall, I highly recommend this hotel for your next travel and I know where we will be staying next time when we travel Shanghai again!
Stayed 2 nights in Jun 2025

4/10 Poor

Abdulaziz

Disliked: Property conditions & facilities

Abdulaziz

Average Hotel, Below my expectations
Stayed 5 nights in Jun 2025

10/10 Excellent

Jorge

Stayed 8 nights in May 2025

8/10 Good

Jessie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 8 nights in May 2025

10/10 Excellent

josephine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, views and breakfasts
Stayed 3 nights in May 2025

10/10 Excellent

Dow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in a perfect area
Stayed 5 nights in May 2025

10/10 Excellent

Anthony

Stayed 4 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a perfect location.

The hotel location is excellent, right next to the bust Nanjing Road for shopping and dining, and sightseeing. The room we had had a fantastic view and was large and clean. I like the Japanese style toilets. The breakfast buffet was delicious and had lots of options. Special thanks to Ivy, Yebby, and Diana for their fantastic service.
Stayed 5 nights in May 2025

2/10 Terrible

Sandra, STAFFORD

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Despite being a five-star hotel, the spa experience was far from it. I booked the 250-minute package for $550, expecting top-tier service—but it was a complete disappointment. The massage was poorly done, and the masseuse kept interrupting every few minutes to push for extra services. What was supposed to be a relaxing experience turned into a stressful one. To make matters worse, they charged me $700 instead of the agreed $550. The quality of the massage was subpar, and the service overall was terrible. Definitely not worth the price or the
Stayed 4 nights in May 2025

10/10 Excellent

Kaicheng

Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Stayed 6 nights in Apr 2025

8/10 Good

Kristin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025