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Chateau Star River Pudong Shanghai

5.0 star property
Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Chateau Star River Pudong Shanghai

Exterior detail
View from property
Breakfast, lunch, dinner served; pool views
Breakfast, lunch, dinner served; pool views
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Bar
  • Parking included
  • Room service
  • Gym

Explore the area

View in a map
Chateau Star River 2588, Jinxiu Road Pudong New Area, Shanghai, Shanghai, 200125
  • Place, Shanghai New International Expo Centre
    ‪5 min drive‬
  • Place, The Bund
    ‪7 min drive‬
  • Place, Yu Garden
    ‪7 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe King Room with City View

Deluxe King Room with City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room with City View

10.0 out of 10
Exceptional
(1 review)
  • 505 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Chateau Twin Room with Garden View

Chateau Twin Room with Garden View | Premium bedding, down comforters, minibar, in-room safe

Chateau Twin Room with Garden View

8.0 out of 10
Very good
(1 review)
  • 645 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with City View

Deluxe Twin Room with City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room with City View

8.0 out of 10
Very good
(1 review)
  • 505 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City-view Queen Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe City-view Queen Room

  • Sleeps 3

View all photos for Deluxe City-view Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe City-view Twin Room

  • Sleeps 2

View all photos for Castle Room - Garden-View (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Castle Room - Garden-View (Double Bed)

  • Sleeps 3

View all photos for Castle Room - Garden-View (2 Beds)

Premium bedding, down comforters, minibar, in-room safe

Castle Room - Garden-View (2 Beds)

  • Sleeps 2

Castle Family Friendly Room - Garden-View

  • Sleeps 3

View all photos for B.duck Family Theme Room

Premium bedding, down comforters, minibar, in-room safe

B.duck Family Theme Room

  • Sleeps 2

Paul Frank Themed Room

  • Sleeps 2

Chateau King Room with Garden View

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

Themed Room

  • Sleeps 2

View all photos for Themed Room

Premium bedding, down comforters, minibar, in-room safe

Themed Room

  • Sleeps 2

View all photos for Executive Garden-View King Bed Room

Premium bedding, down comforters, minibar, in-room safe

Executive Garden-View King Bed Room

  • Sleeps 3

View all photos for Executive City-View Twin Bed Room

Premium bedding, down comforters, minibar, in-room safe

Executive City-View Twin Bed Room

  • Sleeps 2

Themed Room (Double bed)

  • Sleeps 2

Themed Room (2 beds)

  • Sleeps 2

View all photos for VR4D Immersive Experience Double Bed Room

Premium bedding, down comforters, minibar, in-room safe

VR4D Immersive Experience Double Bed Room

  • Sleeps 2

View all photos for Business 2-bed Room

Premium bedding, down comforters, minibar, in-room safe

Business 2-bed Room

  • Sleeps 2

View all photos for Milky Way Bay Castle Suite

Premium bedding, down comforters, minibar, in-room safe

Milky Way Bay Castle Suite

  • Sleeps 2

View all photos for Executive Suite

Premium bedding, down comforters, minibar, in-room safe

Executive Suite

  • Sleeps 2

View all photos for Deluxe Suite

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite

  • Sleeps 3

Rustic Luxury Leisure Double Bed Room

  • Sleeps 2

View all photos for Rustic Luxury Leisure Twin Room

Premium bedding, down comforters, minibar, in-room safe

Rustic Luxury Leisure Twin Room

  • Sleeps 2

View all photos for Rustic Luxury Tent Double Bed Room

Premium bedding, down comforters, minibar, in-room safe

Rustic Luxury Tent Double Bed Room

  • Sleeps 2

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About the neighborhood

Shanghai

Located in Pudong, Chateau Star River Pudong Shanghai is within a few miles (5 km) of sights such as Shanghai New International Expo Centre and Century Park. This 5-star hotel welcomes guests with 261 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Century Park - 3 min drive - 1.9 miles
  • Shanghai New International Expo Centre - 5 min drive - 2.6 miles
  • Shanghai Tower - 7 min drive - 4.3 miles
  • The Bund - 7 min drive - 3.9 miles
  • Yu Garden - 7 min drive - 4.5 miles

Getting around

  • Jinxiu Road Station - 8 min walk
  • Shanghai South Railway Station - 13 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 30 min drive

Restaurants

  • ‪Starbucks (星巴克) - ‬16 min walk
  • ‪海中舟 - ‬12 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪Eleven Café - ‬2 min drive
  • ‪星巴克 - ‬18 min walk

About this property

Chateau Star River Pudong Shanghai

Luxury hotel with a full-service spa and a health club
Guests of Chateau Star River Pudong Shanghai enjoy a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Balconies, minibars, and electric kettles are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lulu Spa has 11 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Oct 31 - Nov 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Always Cantonese
  • E cafe

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 552.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000 per night (for stays between 31 January - 31 December)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Rollaway bed fee: CNY 552.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chateau Star River Hotel Shanghai Pudong
Chateau Star River Pudong Shanghai
Chateau Star River Shanghai Pudong
Chateau Star River Pudong Shanghai Hotel Shanghai
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Hotel
Chateau Star River
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Pudong Shanghai Shanghai
Chateau Star River Pudong Shanghai Hotel Shanghai

Frequently asked questions

Are free cancellation options available at Chateau Star River Pudong Shanghai?

Chateau Star River Pudong Shanghai provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Chateau Star River Pudong Shanghai?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Chateau Star River Pudong Shanghai on Nov 1, 2025 start from $91.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Chateau Star River Pudong Shanghai?

This hotel is situated in Pudong, close to The Bund, Shanghai Tower, and Yu Garden. You'll also find Mercedes Benz Arena and Century Park within a short drive.

Is parking available on site at Chateau Star River Pudong Shanghai?

Yes, self parking is offered for free at the hotel.

Is there a spa at Chateau Star River Pudong Shanghai?

Lulu Spa is the hotel's spa and services include hydrotherapy, body scrubs, and massages.

Does Chateau Star River Pudong Shanghai include a casino on the premises?

No, Chateau Star River Pudong Shanghai doesn't have a casino.

Will I find an indoor pool at Chateau Star River Pudong Shanghai?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Chateau Star River Pudong Shanghai?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a garden-view restaurant.

Are there hot tubs at Chateau Star River Pudong Shanghai?

Yes, this hotel has a spa tub.

Does Chateau Star River Pudong Shanghai have a restaurant with a breakfast menu?

Yes, Chateau Star River Pudong Shanghai serves buffet breakfast for a surcharge each morning at E cafe.

Will Chateau Star River Pudong Shanghai allow pets to stay free of charge?

No, pets aren't allowed at Chateau Star River Pudong Shanghai.

Does Chateau Star River Pudong Shanghai have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Chateau Star River Pudong Shanghai?

The closest major airport to Chateau Star River Pudong Shanghai is Hongqiao International Airport (SHA), which is 19.4 mi away (41 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 20.7 mi away (30-minute drive).

Can I book a room with a balcony at Chateau Star River Pudong Shanghai?

Yes, every guestroom at Chateau Star River Pudong Shanghai comes with a balcony with some featuring garden or city views.

Does Chateau Star River Pudong Shanghai host weddings?

Take advantage of the wedding venue at Chateau Star River Pudong Shanghai if you plan to say "I do" during your trip.

Reviews

Chateau Star River Pudong Shanghai Reviews

8.4

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 68 out of 137 reviews
Rating 8 - Good. 37 out of 137 reviews
Rating 6 - Okay. 21 out of 137 reviews
Rating 4 - Poor. 7 out of 137 reviews
Rating 2 - Terrible. 4 out of 137 reviews

Reviews

2/10 Terrible

TEK KWAN GARY

Stayed 1 night in May 2025

10/10 Excellent

Robbie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

6/10 Okay

Sophia

Stayed 3 nights in Apr 2025

10/10 Excellent

kee meng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay

porter and receptionist is helpful and polite. keep it up.
Stayed 5 nights in Mar 2025

10/10 Excellent

Duncan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Iliked the room and amenities
Stayed 1 night in Mar 2025

6/10 Okay

Tina

Traveled with family
Liked: Staff & service, property conditions & facilities
The rooms were dated but extra spacious.
Stayed 2 nights in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in pudong

Although hotel was a fair bit out from main attractions, the metro station was a 10 min walk,
Stayed 7 nights in Nov 2024

8/10 Good

Xavier

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

hitesh

Business traveler
Liked: Room comfort
Disliked: Staff & service
Bad service overall, staff seemed unwilling to assist, Staff let this place down,
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good! Marble every where! Nice building , nice area!
Stayed 2 nights in Jul 2019

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended - lovely hotel!

Great hotel - palatial in its appearance, friendly staff - great food. Only complaint was bar closed early and room service was limited to Pringle’s. Easily accessible for Taxis and lovely garden and pool area.
Stayed 1 night in Jul 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the Nevernight City (Shanghai)

The hotel was one of several recommended by a company that I am doing business with in China. I chose this hotel because of it's proximity to the New Shanghai Convention Center. I loved the East meets West breakfast buffet with numerous and overall healthy and delicious options. I might go back just for the buffet! There is a Metro stop that is approximately a 5 minute walk from the hotel. The Metro in Shanghai must be the cleanest subway in any city I have traveled. The neighborhood is a more affluent area of the city and quiet. The hotel has plenty of amenities such as tennis, pool, a spa and two restaurants. Lobby and rooms were beautiful. Just a side note: If you don't speak Chinese, you will need to use google translate at most hotels in China and the same is true for Chateau Star River in Pudong. There are two locations of the Chateau Star River. Be careful to book the correct one.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
The Free WIFI is not working, the air condition is weak, the room never gets cool since outside is very HOT during the time when i stayed. I stayed in room 1209, the cold water is running slow and hot water pressure is bigger. Hard to adjust the water temperature when taking shower. The room itself is pretty big, and it comes with free breakfast daily.
Stayed 4 nights in May 2019

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. A bit remote and must take taxi
Stayed 2 nights in Dec 2018

10/10 Excellent

shaun

Beautiful Hotel with an amazingly friendly & helpful staff.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large hotel nice setting in a residential area. Avoids the busy part of downtown. Staff try to be helpful but English speaking staff are not common.
Stayed 2 nights in Nov 2018

6/10 Okay

Hock Hwee

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2018

8/10 Good

S, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Good breakfast and location. Onstage problem is communication as I believe there should be one person on each shift who speaks English. Staff not helpful at all.
Stayed 7 nights in Oct 2018

8/10 Good

Yuchao

Liked: Cleanliness, staff & service

Need improvement

local 5-Star hotel. The service is ok but not competeable with international hotel. Breakfast is so so
Stayed 3 nights in Oct 2018

8/10 Good

STEVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was there for a trade show at the Expo Center. Great hotel. Rooms large and Modern and Clean. However staff speaks very little English. Only issue is getting a Taxi out of the hotel. Staff needs to call for one. Expect a 10 - 15 minute wait.
Stayed 2 nights in Oct 2018