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Aparthotel

Ascott Huai Hai Road Shanghai

4.5 star property

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Photo gallery for Ascott Huai Hai Road Shanghai

Exterior
Premium bedding, down comforters, in-room safe, individually decorated
Premium bedding, down comforters, in-room safe, individually decorated
Premium bedding, down comforters, in-room safe, individually decorated
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, People's Square
    ‪8 min walk‬
  • Place, Xintiandi Style Shopping Centre
    ‪8 min walk‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Studio

Premium bedding, down comforters, in-room safe, individually decorated

Executive Studio

  • City view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Room amenity

Premier Room, 2 Bedrooms

  • City view
  • 1668 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Premier Room, 1 Bedroom

  • City view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Premium bedding, down comforters, in-room safe, individually decorated

Executive Studio Apartment

  • Sleeps 2

View all photos for Executive Studio (Art Room)

Executive Studio (Art Room) | Premium bedding, down comforters, in-room safe, individually decorated

Executive Studio (Art Room)

  • City view
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier with view (Others)

1 Bedroom Premier with view (Others) | Premium bedding, down comforters, in-room safe, individually decorated

1 Bedroom Premier with view (Others)

  • City view
  • 1163 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 3-Bedroom Premier

Premium bedding, down comforters, in-room safe, individually decorated

3-Bedroom Premier

  • Sleeps 6

View all photos for 1-Bedroom Premier Suite Twin Beds

Premium bedding, down comforters, in-room safe, individually decorated

1-Bedroom Premier Suite Twin Beds

  • Sleeps 2

View all photos for 1-Bedroom Premier With View (Others)

Premium bedding, down comforters, in-room safe, individually decorated

1-Bedroom Premier With View (Others)

  • Sleeps 2

View all photos for Guestroom

Premium bedding, down comforters, in-room safe, individually decorated

Guestroom

  • Sleeps 2

View all photos for Deluxe Executive Single Room

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Executive Single Room

  • Sleeps 2

View all photos for Suite - 3-Room (Top Floor)

Lobby

Suite - 3-Room (Top Floor)

  • Sleeps 6

View all photos for Studio Executive Twin Beds

Premium bedding, down comforters, in-room safe, individually decorated

Studio Executive Twin Beds

  • Sleeps 2

View all photos for Two Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Two Bedroom

  • Sleeps 4

View all photos for 1-Bedroom Premier

Premium bedding, down comforters, in-room safe, individually decorated

1-Bedroom Premier

  • Sleeps 2

View all photos for Executive Suite - 1-Room

Premium bedding, down comforters, in-room safe, individually decorated

Executive Suite - 1-Room

  • Sleeps 2

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About the neighborhood

Shanghai

Located in Downtown Shanghai, Ascott Huai Hai Road Shanghai is within a 10-minute walk of popular sights such as Xintiandi Style Shopping Centre and People's Square. This 4.5-star aparthotel has 308 guestrooms and offers an indoor pool, a 24-hour gym, and a conference center.
View more Aparthotels in ShanghaiOpens in a new window

What's nearby

  • Former French Concession - 1 min walk - 0.0 miles
  • People's Square - 8 min walk - 0.5 miles
  • Xintiandi Style Shopping Centre - 8 min walk - 0.5 miles
  • Shanghai Museum - 9 min walk - 0.5 miles
  • Nanjing Road Shopping District - 18 min walk - 1.0 mile

Getting around

  • Laoximen Station - 7 min walk
  • Shanghai South Railway Station - 12 min drive
  • Hongqiao International Airport (SHA) - 31 min drive

Restaurants

  • ‪Ben Zhen Sichuan Cuisine (本甄精品川菜) - ‬2 min walk
  • ‪Huangting Tea House - ‬2 min walk
  • ‪Slab Town - ‬2 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬2 min walk
  • ‪Lokal by Wagas - ‬2 min walk

About this property

Ascott Huai Hai Road Shanghai

At Ascott Huai Hai Road Shanghai, guests enjoy an indoor pool, a 24-hour gym, and a steam room. Self parking is available for CNY 160 per day. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Other amenities at this luxury aparthotel include free WiFi in public areas, an outdoor tennis court, and meeting rooms.
Each apartment is soundproofed and features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. Guests can expect to find a flat-screen TV with cable channels and pay movies. Beds sport premium bedding and down comforters, and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and children's slippers. Other standard amenities include an all-in-one washing machine and dryer, an electric kettle, and free bottled water. Change of towels is available on request.
An outdoor tennis court and a 24-hour health club are featured at the aparthotel. In addition to an indoor pool, other recreational amenities include a steam room and a 24-hour fitness center.

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Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Steam room

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Car rental
  • Self parking on site (CNY 160 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free crib

Restaurants on site

  • La Brasserie

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 130 per person
  • A bar/lounge
  • A restaurant
  • Dining table
  • Room service

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: CNY 350 per night

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Outdoor areas

  • Garden
  • Terrace

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Business center
  • Conference center
  • Desk chair
  • Laptop workspace
  • Meeting rooms
  • Office
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Turndown service

Location highlights

  • In a business district
  • In the city center

Things to do

  • 24-hour gym
  • 24-hour health club
  • Designer stores
  • Outdoor tennis court
  • Shopping mall

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 308 units
  • 38 floors
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's indoor pool is closed on the second Monday of every month.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 01 to August 31:
  • One of the dining venues
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 130 per person
  • Airport shuttle fee: CNY 670 (one-way)
  • Self parking fee: CNY 160 per day (in/out privileges)
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ascott Huai
Ascott Huai Hai Road Shanghai
Ascott Huai Hotel
Ascott Huai Hotel Shanghai Hai Road
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huaihai Road Shanghai Hotel Shanghai
Ascott Huai Hai Aparthotel
Ascott Huai Hai
Ascott Huaihai Road Shanghai Hotel
Ascott Huai Hai Road Shanghai Shanghai
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huai Hai Road Shanghai Aparthotel Shanghai

Frequently asked questions

Are free cancellation options available at Ascott Huai Hai Road Shanghai?

Ascott Huai Hai Road Shanghai provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ascott Huai Hai Road Shanghai?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Ascott Huai Hai Road Shanghai on Mar 8, 2026 start from $174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Ascott Huai Hai Road Shanghai?

This aparthotel is situated in Downtown Shanghai within a 10-minute walk of Xintiandi Style Shopping Centre and People's Square. You'll also find The Bund and Nanjing Road Shopping District within a short drive.

Will I be able to park at Ascott Huai Hai Road Shanghai?

Yes, parking is offered for CNY 160 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Are there luxury amenities available at Ascott Huai Hai Road Shanghai?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and an outdoor tennis court at this aparthotel.

Does Ascott Huai Hai Road Shanghai include a casino at the property?

No, Ascott Huai Hai Road Shanghai doesn't have a casino.

Is there an indoor pool at Ascott Huai Hai Road Shanghai?

Yes, this aparthotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Ascott Huai Hai Road Shanghai?

There are plenty of amenities for couples at this aparthotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Ascott Huai Hai Road Shanghai have a hot tub?

No, but guests can enjoy a steam room at this aparthotel.

Does Ascott Huai Hai Road Shanghai have a restaurant that serves breakfast?

Yes, Ascott Huai Hai Road Shanghai serves buffet breakfast for a surcharge each morning at La Brasserie.

Does Ascott Huai Hai Road Shanghai allow pets to stay for free?

No, pets and service animals aren't allowed at Ascott Huai Hai Road Shanghai.

Does Ascott Huai Hai Road Shanghai have connecting rooms available?

Yes, there are connecting rooms available at this aparthotel book for your group event or vacation.

Where is the closest airport to Ascott Huai Hai Road Shanghai?

The closest major airport to Ascott Huai Hai Road Shanghai is Hongqiao International Airport (SHA), which is 9.4 mi away (31 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 28 mi away (44-minute drive).

Can I book a room with a balcony at Ascott Huai Hai Road Shanghai?

No, you won't find apartments with balconies at Ascott Huai Hai Road Shanghai.

Ascott Huai Hai Road Shanghai Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 247 out of 564 reviews
Rating 8 - Good. 191 out of 564 reviews
Rating 6 - Okay. 65 out of 564 reviews
Rating 4 - Poor. 40 out of 564 reviews
Rating 2 - Terrible. 21 out of 564 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Olivia

Liked: Cleanliness
Good staff
Stayed 12 nights in Oct 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, room comfort
Location is great.
Stayed 5 nights in Sep 2025

10/10 Excellent

June, Burnaby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, clean room and spacious, excellent!
Stayed 5 nights in Sep 2025

6/10 Okay

Tin Man Candy

Business traveler
Stayed 1 night in Aug 2025

8/10 Good

Frank

Business traveler
Liked: Cleanliness

SOP item in the room with consistency

Room for improvement on services rather than lip services with better SOP in placed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Xin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Services is nice too.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Nice place and friendly staff. Well set up room
Stayed 1 night in Jun 2025

2/10 Terrible

Shih Yung

Business traveler
Disliked: Cleanliness, room comfort
terrible！no hot water in midnight, lots of noise from 1am -2am , Service line cannot reach，TVcannot work, speaker is also broken! Hotel staff attitude is bad
Stayed 2 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, room comfort
The stay is fine. The staff is not as helpful as expected, e.g. seldom able to answer questions effectively and correctly. There is one exception though, whose name is Ethan Chen. Ethan is very professional and friendly. Once hearing my complaint about iPhone charging in my room, he immediately act to quickly resolve the issue. Definitely a special thank to him.
Stayed 6 nights in May 2025

10/10 Excellent

Bing

Liked: Cleanliness, amenities
Great location and wonderful staff!
Stayed 2 nights in May 2025

4/10 Poor

Jia

Disliked: Cleanliness, amenities, property conditions & facilities
The apartment is excellently located and has easy access to everything you need shopping-wise. However, the property, other than its facade, is really dated. The hallway has a smell and the furniture is really worn. The facilities are in working condition but nothing close to the value of what you have paid for. I chose it because it’s a serviced apartment and the cleaning staff go out of their way to keep it clean, but all the amenities are just so in need an upgrade that there’s not much additional cleaning can do.
Stayed 2 nights in May 2025

2/10 Terrible

richard

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Bao Ru

Disliked: Cleanliness, room comfort

Worse r

Broken parts and unclearn areas with no response upon request.
Stayed 3 nights in May 2025

6/10 Okay

Jeffrey

Business traveler
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 6 nights in Apr 2025

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2025

4/10 Poor

Maxine

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property advertises having air conditioning but only had heating on in the room, despite the temperature being in the mid 30s. Staff were rude and unhelpful
Stayed 2 nights in Mar 2025

8/10 Good

Jargal

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Chirag

Stayed 4 nights in Feb 2025

10/10 Excellent

Julian

Business traveler
Liked: Cleanliness, room comfort

Great Location

Great location, and decent sized appointment that is nice and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, room comfort

Stay with Ascott Huai Hai

We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in. We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately. We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Stayed 5 nights in Dec 2024

4/10 Poor

Lael

Business traveler
Disliked: Cleanliness

Not well maintained

Property is not well maintained and dirty. Very dated, different from pictures on hotels.com. Breakfast is bland. Only good thing is the location. For this price, can go somewhere else much better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Renjiang

Traveled with family
Liked: Cleanliness, amenities
Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Stayed 7 nights in Nov 2024

10/10 Excellent

Guiness

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Stayed 12 nights in Oct 2024

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