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Aparthotel

Ascott Huai Hai Road Shanghai

4.5 star property

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Photo gallery for Ascott Huai Hai Road Shanghai

A rooftop lounge with a circular seating area, a fire pit, and a city skyline view.
Exterior
1 Bedroom Premier with view (Others) | Premium bedding, down comforters, in-room safe, individually decorated
Lobby
Children's activities

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Restaurant
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, People's Square
    ‪8 min walk‬
  • Place, Xintiandi Style Shopping Centre
    ‪8 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪57 min drive‬

Room options

View all photos for Executive Studio

Premium bedding, down comforters, in-room safe, individually decorated

Executive Studio

  • City view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | Living area | Flat-screen TV, pay movies, offices, printers

Premier Room, 2 Bedrooms

  • City view
  • 1668 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | Living room | Flat-screen TV, pay movies, offices, printers

Premier Room, 1 Bedroom

  • City view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Premium bedding, down comforters, in-room safe, individually decorated

Executive Studio Apartment

  • Sleeps 2
  • Free WiFi

View all photos for Executive Studio (Art Room)

Executive Studio (Art Room) | Premium bedding, down comforters, in-room safe, individually decorated

Executive Studio (Art Room)

  • City view
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier with view (Others)

1 Bedroom Premier with view (Others) | Living area | Flat-screen TV, pay movies, offices, printers

1 Bedroom Premier with view (Others)

  • City view
  • 1163 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 3-Bedroom Premier

Premium bedding, down comforters, in-room safe, individually decorated

3-Bedroom Premier

  • Sleeps 6
  • Free WiFi

View all photos for 1-Bedroom Premier Suite Twin Beds

Premium bedding, down comforters, in-room safe, individually decorated

1-Bedroom Premier Suite Twin Beds

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Shanghai

Located in Downtown Shanghai, Ascott Huai Hai Road Shanghai is within a 10-minute walk of popular sights such as Xintiandi Style Shopping Centre and People's Square. This 4.5-star aparthotel has 307 guestrooms and offers an indoor pool, a 24-hour gym, and a conference center.
View more Aparthotels in ShanghaiOpens in a new window

What's nearby

  • Former French Concession - 1 min walk - 0.0 miles
  • People's Square - 8 min walk - 0.5 miles
  • Xintiandi Style Shopping Centre - 8 min walk - 0.5 miles
  • Nanjing Road Shopping District - 19 min walk - 1.0 mile
  • Yu Garden - 5 min drive - 1.4 miles

Getting around

  • Laoximen Station - 7 min walk
  • Shanghai South Railway Station - 12 min drive
  • Hongqiao International Airport (SHA) - 41 min drive

Restaurants

  • ‪L​a C​h​o​u​c​h​o​u​t​e老叔叔西厨小酒馆 - ‬1 min walk
  • ‪Ben Zhen Sichuan Cuisine (本甄精品川菜) - ‬2 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬2 min walk
  • ‪Huangting Tea House - ‬2 min walk
  • ‪Lokal by Wagas - ‬2 min walk

About this property

Ascott Huai Hai Road Shanghai

At Ascott Huai Hai Road Shanghai, guests enjoy an indoor pool, a 24-hour gym, and a steam room. Self parking is available for CNY 160 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Other amenities at this luxury aparthotel include free WiFi in public areas, an outdoor tennis court, and meeting rooms.
Each apartment is soundproofed and features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. Guests can expect to find a flat-screen TV with cable channels and pay movies. Beds sport premium bedding and down comforters, and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and children's slippers. Other standard amenities include an all-in-one washing machine and dryer, an electric kettle, and free bottled water. Change of towels is available on request.
An outdoor tennis court and a 24-hour health club are featured at the aparthotel. In addition to an indoor pool, other recreational amenities include a steam room and a 24-hour fitness center.

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9.0 out of 10, Wonderful, 1,038 reviews
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Total with taxes and fees
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Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Steam room

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Car rental
  • Self parking on site (CNY 160 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free crib

Restaurants on site

  • Highline

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 130 per person
  • A bar/lounge
  • A restaurant
  • Dining table
  • Room service

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: CNY 350 per night

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Outdoor areas

  • Terrace

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Business center
  • Conference center
  • Desk chair
  • Laptop workspace
  • Meeting rooms
  • Office
  • Printer

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Turndown service

Location highlights

  • In a business district
  • In the city center

Things to do

  • 24-hour gym
  • 24-hour health club
  • Designer stores
  • Outdoor tennis court
  • Shopping mall

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 307 units
  • 38 floors
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's indoor pool is closed on the second Monday of every month.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 01 to August 31:
  • One of the dining venues
  • Bar/Lounge
The property will be renovating from June 1 2026 to June 29 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 130 per person
  • Airport shuttle fee: CNY 670 (one-way)
  • Self parking fee: CNY 160 per day (in/out privileges)
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ascott Huai
Ascott Huai Hai Road Shanghai
Ascott Huai Hotel
Ascott Huai Hotel Shanghai Hai Road
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huaihai Road Shanghai Hotel Shanghai
Ascott Huai Hai Aparthotel
Ascott Huai Hai
Ascott Huaihai Road Shanghai Hotel
Ascott Huai Hai Road Shanghai Shanghai
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huai Hai Road Shanghai Aparthotel Shanghai

Frequently asked questions

Are free cancellation options available at Ascott Huai Hai Road Shanghai?

Ascott Huai Hai Road Shanghai provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ascott Huai Hai Road Shanghai?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Ascott Huai Hai Road Shanghai on Jun 14, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Ascott Huai Hai Road Shanghai?

This aparthotel is situated in Downtown Shanghai within a 10-minute walk of Xintiandi Style Shopping Centre and People's Square. You'll also find Nanjing Road Shopping District and The Bund within a short drive.

Will I be able to park at Ascott Huai Hai Road Shanghai?

Yes, parking is offered for CNY 160 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Are there luxury amenities available at Ascott Huai Hai Road Shanghai?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and an outdoor tennis court at this aparthotel.

Does Ascott Huai Hai Road Shanghai include a casino at the property?

No, Ascott Huai Hai Road Shanghai doesn't have a casino.

Is there an indoor pool at Ascott Huai Hai Road Shanghai?

Yes, this aparthotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Ascott Huai Hai Road Shanghai?

There are plenty of amenities for couples at this aparthotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Ascott Huai Hai Road Shanghai have a hot tub?

No, but guests can enjoy a steam room at this aparthotel.

Does Ascott Huai Hai Road Shanghai have a restaurant that serves breakfast?

Yes, Ascott Huai Hai Road Shanghai serves buffet breakfast for a surcharge each morning at Highline.

Does Ascott Huai Hai Road Shanghai allow pets to stay for free?

No, pets aren't allowed at Ascott Huai Hai Road Shanghai though service animals are welcome.

Does Ascott Huai Hai Road Shanghai have connecting rooms available?

Yes, there are connecting rooms available at this aparthotel book for your group event or vacation.

Where is the closest airport to Ascott Huai Hai Road Shanghai?

The closest major airport to Ascott Huai Hai Road Shanghai is Hongqiao International Airport (SHA), which is 11.8 mi away (41 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is around 20.2 mi away.

Can I book a room with a balcony at Ascott Huai Hai Road Shanghai?

No, you won't find apartments with balconies at Ascott Huai Hai Road Shanghai.

Ascott Huai Hai Road Shanghai Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 254 out of 574 reviews
Rating 8 - Good. 192 out of 574 reviews
Rating 6 - Okay. 66 out of 574 reviews
Rating 4 - Poor. 40 out of 574 reviews
Rating 2 - Terrible. 22 out of 574 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, room comfort, communication
Location is great.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

June

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location, clean room and spacious, excellent!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Seyed Mohsen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great experience. Excellent location, clean, friendly staff. We stayed for a week and had breakfast. Breakfast had buffet and menu included. Quality of food was great but for one week and no change in menu was boring. They said they change the menu every 2 weeks and in my opinion that’s too long for same many. I recommend this hotel and would stay there again if I visit Shanghai again.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Yin

Liked: Cleanliness, amenities, communication
Location is perfect while the property is a bit outdated
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bing

Liked: Cleanliness, amenities
Great location and wonderful staff!
Stayed 2 nights in May 2025
Verified

8/10 Good

Olivia

Liked: Cleanliness, communication
Good staff
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Xin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is great. Services is nice too.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities, communication
Nice place and friendly staff. Well set up room
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, room comfort, communication

Great Location

Great location, and decent sized appointment that is nice and clean.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good hotel, nice rooms and convenient with washing machine
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Helpful staff
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Alice

Disliked: Cleanliness, room comfort, communication
Unorganized. Rooms were not ready till 7pm. And 1 of tge 2 room was wrong with a king bed instead of 2 twins as booked. Room/interior hotel was old and outdated. Carpet was not vacuum during room service.
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

CheungHei

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is in great location. But other than location, not much reaching Ascott general standards at all. Front desk can’t speak / understand English. Room is carpet with hairs. The bathtub is so tiring and you won’t take a bath at all. Gym is 24 hours which is great. The swimming pool needs someone to escort you to visit and they force you to buy a swimming cap which is not stated in any part of the reservation requirement. I won’t be choosing this one in the future for sure.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

MING SANG

Liked: Cleanliness, room comfort, communication

Perfect location but a bit old

Location is perfect, just next to the shopping malls in xintiandi. However the hotel is quite old
Stayed 2 nights in Feb 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Guiness

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Stayed 12 nights in Oct 2024
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities, communication
GREAT LOCATION!!!! Can walk to xiantiande, the bund, and nanjing pedestrian street very easily. Very large nice rooms and bathrooms. Excellent gym and friendly staff. Definitely would stay again
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

daniel

Liked: Cleanliness, room comfort, communication

PERFECT HOTEL!

FANTASTIC SERVICE! STAFF ARE AMAZING! RECOMMEND THIS HOTEL 100%
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Renjiang

Liked: Cleanliness, amenities, communication
Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Stayed 7 nights in Nov 2024
Verified

8/10 Good

JIONG

Liked: Cleanliness, room comfort, communication
Helpful and polite staff. Super convenient and central location. The facility obviously has quite some mileage though.
Stayed 12 nights in Jan 2023
Verified

8/10 Good

Frank

Liked: Cleanliness

SOP item in the room with consistency

Room for improvement on services rather than lip services with better SOP in placed.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, room comfort, communication
Service was good and the staffs are attentive. However the hotel and the rooms are too old and there were unpleasant smell in the room that I couldn’t accept.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

LIn

Liked: Cleanliness, amenities, property conditions & facilities, communication
I arrived at 11 am, then they just gave me early check-in. Location is just nearby Xintienti. Room is a bit old, but clean. I can recommand this place to my friends.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

sharron

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Everything was perfect. Except the receptionist service attitude.
Stayed 6 nights in Apr 2024
Verified

2/10 Terrible

Alice

Disliked: Cleanliness, communication
We've got around 2:30pm and our 2nrooms were not ready aound 7pm. There were around 10 others who also waiting for their room. One of tge 2 rooms wasn't the one we booked. We booked a 2 twin beds and they gave one king bed room to us had to wait another hour and the room service came and split the king out to 2 twins. So the original king bed was a 2 twin beds put together. The room were dirty and small. Carpet was very old. All the bathrooms fixtures were old and outdated. Room service is terrible. Not vacuum during our entire stay eventhough we only request to have room service once every two day. We were sold by the front picture of the hotel when we booked and it is a total disappointed. The hotel front and the location are good. The rest are a one star hotel.
Stayed 5 nights in Dec 2025

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