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Alila Shanghai

Property class: 4.5

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Photo gallery for Alila Shanghai

A modern building with a reflective pool, a unique tree sculpture, and a dining area visible through glass walls.
Property video
Lobby
Room
A rooftop terrace with a glass-enclosed lounge area, outdoor seating, and a garden with plants and flowers.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No. 500 Weihai Road, Jing'an District, Shanghai, Shanghai, 200041
  • Place, Former French Concession
    ‪8 min walk‬
  • Place, People's Square
    ‪14 min walk‬
  • Place, Nanjing Road Shopping District
    ‪3 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪59 min drive‬

Room options

View all photos for Room, 2 Twin Beds (Shikumen View)

A hotel room with two beds, a small round table with a vase, a chair, a sofa, and a large window with a city view.

Room, 2 Twin Beds (Shikumen View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a sofa, a small table with a vase, and a city view through the window.

Room, 2 Twin Beds

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 2 Twin Beds, City View

A hotel room with two beds, a TV, a small table with a chair, and a view of the city.

Studio, 2 Twin Beds, City View

  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Shikumen View)

A hotel room with a bed, two chairs, a desk, a small table, and a window with a city view.

Room, 1 King Bed (Shikumen View)

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

Room

Studio, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

A modern bathroom with a dark marble countertop, a wooden bench, and a small stool.

Deluxe Suite, 1 King Bed

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Residence)

A modern living room with a sofa, coffee table, and armchair, a city view, and a painting on the wall.

Suite, 1 King Bed (Residence)

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pavilion)

Room

Suite, 1 King Bed (Pavilion)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with two beds, a sofa, a small table with a vase, and a city view through the window.

Room, 1 King Bed

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Twin Beds

A modern hotel room with a sofa, chairs, a round wooden coffee table, a small desk, and a large window offering a city view.

Deluxe Suite, 2 Twin Beds

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace (Shikumen View)

A modern hotel room with a large bed, a seating area with a small table, a bookshelf, and a view of greenery outside.

Room, 1 King Bed, Terrace (Shikumen View)

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Childhood Dream Theme 1 King 1 Bunk)

A child's playroom with a bunk bed, a desk, and a window with a city view.

Family Suite (Childhood Dream Theme 1 King 1 Bunk)

  • City view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

APARTMENT KING SIZE BED

  • Sleeps 10

1K SHIKUMEN BALC

  • Sleeps 3
  • 1 Double Bed

DOUBLE KING SIZE BED

  • Sleeps 4

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  • Pool
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About the neighborhood

Shanghai

Located in Downtown Shanghai, Alila Shanghai is within a mile (2 km) of popular sights such as Nanjing Road Shopping District and People's Square. This 186-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Former French Concession - 8 min walk - 0.5 miles
  • West Nanjing Road - 9 min walk - 0.5 miles
  • Shanghai Grand Theatre - 11 min walk - 0.6 miles
  • People's Square - 14 min walk - 0.8 miles
  • Nanjing Road Shopping District - 3 min drive - 1.2 miles

Getting around

  • South Huangpi Road Station - 8 min walk
  • Shanghai Railway Station - 13 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 48 min drive

Restaurants

  • ‪Masala Art - ‬1 min walk
  • ‪芝乐坊餐厅 - ‬2 min walk
  • ‪牛藏 Yakiniku Restaurant & Bar - ‬1 min walk
  • ‪XYZ - ‬1 min walk
  • ‪家全七福 Seventh Son - ‬1 min walk

About this property

Alila Shanghai

Alila Shanghai features a full-service spa, an indoor pool, and a 24-hour gym. Self parking is offered for CNY 160 per day. The 24-hour front desk has staff standing by to help with securing valuables, access to locker space, and dry cleaning/laundry. Other amenities at this luxury hotel include in-room fitness, a steam room, and free WiFi in public areas.
55-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free minibar items, espresso makers, and safes are also standard.
Recreational amenities at the hotel include an indoor pool, a steam room, a 24-hour fitness center, and in-room fitness.
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include massages. The spa is open daily.

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9.2 out of 10, Wonderful, 501 reviews
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Oct 9 - Oct 10
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CNY 160 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 268 for adults and CNY 134 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Baby bath
  • Children's toys
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Elliptical machine
  • Free weights
  • Laptop workspace
  • Phone
  • Rowing machine
  • Safe
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 268 for adults and CNY 134 for children
  • Self parking fee: CNY 160 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Alila Shanghai Hotel
Alila Shanghai Shanghai
Alila Shanghai Hotel Shanghai

Frequently asked questions

Are free cancellation options available at Alila Shanghai?

Alila Shanghai offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Alila Shanghai?

As of Oct 8, 2026, prices found for a 1-night stay for 2 adults at Alila Shanghai on Oct 9, 2026 start from $494, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Alila Shanghai?

This hotel is situated in Downtown Shanghai within a short 16-minute walk of People's Square and also 9 minutes on foot from West Nanjing Road. You'll also find Nanjing Road Shopping District and The Bund within a short drive.

Is there a spa at Alila Shanghai?

There is a full-service spa available for guests to enjoy and services include massages.

Does Alila Shanghai have a casino at the property?

No, Alila Shanghai doesn't have a casino.

Will I find an indoor pool at Alila Shanghai?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Does Alila Shanghai have a restaurant with a breakfast menu?

Yes, Alila Shanghai has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Alila Shanghai allow pets to stay for free?

No, pets and service animals aren't allowed at Alila Shanghai.

What is the closest airport to Alila Shanghai?

The closest major airport to Alila Shanghai is Hongqiao International Airport (SHA), which is 11 mi away (37 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is around 21 mi away.

Alila Shanghai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 44 out of 55 reviews
Rating 8 - Good. 8 out of 55 reviews
Rating 6 - Okay. 2 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is elegant and perfectly located. The staff was extremely attentive and friendly
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay. Brand new hotel. Mosquito is the only problem at the ground floor lobby in the summer. Very helpful staff.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Wonderful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like I am in a Thailand Spa resort but the lobby is kind of dark.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This was one of the most beautiful hotels I've ever stayed at. The secret garden that wraps around the lobby level is absolutely stunning and the room was so beautiful I got design ideas for my own home. The epitome of an urban resort.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the world! Top interior design. Amazing atmosphere!
Stayed 6 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and the lines for breakfast were not appropriate to an hotel of this high standard. It is not expected to pay a security deposit for the use of the room that is 50% the cost of the room. Other than that, it us a great hotel for stay comfortably in Shanghai.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must be back

Atmosphere was amazing. Loved my room(shikumen view). Gym and swimming pool, bars were good and breakfast menu wss special. All the people there was so kind and supportive. And especially Joy Epler Aragon made us so compotable for our stay! Neighborhood was also good so I will definately choose Alila Shanghai again for my next Shanghai trip.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
Service was just ok. They didn’t read my request and the staffs don’t speak English… I saw other guests’ hair in toilet counter.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Noisy construction work can be heard in bedroom. Toilet seat in bedroom too small.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
전반적으로 깔끔한 룸, 친절한 직원분들과 편안한 침구가 맘에들었습니다
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗한객실. 편리한 이용. 미니바가 전부 무료라 풍부하게.음료. 물. 약간의.과자. 콤부차.맥주.와인 편리하게.이용 가능했고 위치도 너무 좋아서 프리미엄 디디 타고 40위안 안이면 거의 모든곳 방문 가능한.좋은 위치였고 무엇보다 직원들 친절도는 굉장합니다.놀라울 정도로 친절 합니다. 딱 한가지 조식은 그냥 그냥 입니다.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are looking for something more private and calm.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
룸의 크기와 인테리어가 훌륭하고 스텝들의 친절과 써비스가 프로다웠다.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
大廳有暗 其他很好
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
已經第二次入住，各方面仍然很好，下次還會再來
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
객실은 깨끗하나 직원들도 시스템도 미흡하고 가격에 비해 뷰가 좋지 않음, 디테일적인 작은 어메니티들은 좋음, 부띠크 호텔느낌, 조식은 특히 블루베리 고ㅓ일이 좋었고 중식 양식 일식이 고루 있었음 엘베고장 정전등 여러가지로 첫인상은 좋지 않았으나 서비스태도는 아주 훌륭! 택시가 찾기에 힘든 호텔입구가 불편함, 투숙객들은 젊은 사람들이 대다수, 나름 힙한느낌! 다시가라고 하면 궂이 다시 가진 않을것 같음
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
도심 내 주요 관광 스팟들을 빠르게 갈 수 있는 위치가 편리했고, 호텔 중정의 정원과 객실이 너무 아름다워 마치 도심 속 오아시스 같았습니다. 또한 직원들이 매우 친절하십니다. 호텔 외부에서 물건을 잃어버린 상태로 귀국했는데 직원분들께서 물심양면으로 도와주셨어요 호텔의 스파 서비스도 매우 추천드립니다.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

都会のオアシス

高級感があり素晴らしいホテル。 たまたまスイートにアップグレードしてくれて、とても素晴らしい体験でした。部屋のミニバーも飲み放題、 全体的に綺麗で、食事も美味しかった。 レストラン、ロビー廻りは都心とは思えない静かなオアシスのような空間。ルーフトップバーもお洒落。
ロビー
スイートルーム
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

上海靜安酒店之最

住宿和早餐都很棒
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2026