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The Grosvenor Arms

3.0 star property

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Photo gallery for The Grosvenor Arms

Premium Double or Twin Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Bar (on property)
Junior Suite | Deep soaking bathtub
Interior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
The Commons, Shaftesbury, England, SP7 8JA
  • Place, Gold Hill Museum
    ‪2 min walk‬
  • Place, Shaftesbury Abbey Museum and Garden
    ‪3 min walk‬
  • Place, Cranborne Chase and the West Wiltshire Downs
    ‪3 min drive‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪50 min drive‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Premium Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Cranborne)

Suite (Cranborne) | Bathroom | Shower, rainfall showerhead, designer toiletries, towels

Suite (Cranborne)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Shaftesbury

The Grosvenor Arms places you next to Shaftesbury Arts Centre and Gold Hill Museum. This 3-star hotel has 16 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Shaftesbury Arts Centre - 1 min walk - 0.1 miles
  • Gold Hill Museum - 2 min walk - 0.1 miles
  • Shaftesbury Abbey Museum and Garden - 3 min walk - 0.2 miles
  • Cranborne Chase and the West Wiltshire Downs - 3 min drive - 1.5 miles
  • Stonehenge - 32 min drive - 27.8 miles

Getting around

  • Gillingham Dorset Station - 9 min drive
  • Bristol International Airport (BRS) - 88 min drive

Restaurants

  • ‪The John Peel - ‬4 min walk
  • ‪The Udder Farm Shop - ‬6 min drive
  • ‪Costa Coffee - ‬8 min drive
  • ‪The Kings Arms - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

The Grosvenor Arms

Guests of The Grosvenor Arms enjoy access to WiFi in public areas, coffee in a common area, and a meeting room. Free parking is available if you drive. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include a terrace, laundry facilities, and wedding services.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and designer toiletries. IPod docks, coffee makers, and desks are other standard amenities. Housekeeping is not available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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9.4 out of 10, Exceptional, 128 reviews
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The price is $188
Apr 1 - Apr 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free uncovered self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GBP 15.00 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-10:30 PM
  • Check-out: 11 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grosvenor Arms
Grosvenor Arms Hotel
Grosvenor Arms Hotel Shaftesbury
Grosvenor Arms Shaftesbury
The Grosvenor Arms Shaftesbury, Dorset
The Grosvenor Arms Hotel
The Grosvenor Arms Shaftesbury
The Grosvenor Arms Hotel Shaftesbury

Frequently asked questions

Are free cancellation options available at The Grosvenor Arms?

The Grosvenor Arms offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see close to The Grosvenor Arms?

This hotel is located in Shaftesbury, just steps from Gold Hill Museum and Shaftesbury Abbey Museum and Garden, and within a short walk of Shaftesbury Arts Centre. You'll also find Cranborne Chase and the West Wiltshire Downs and Melbury Vale Winery within a short drive.

Does The Grosvenor Arms have a casino on the premises?

No, The Grosvenor Arms doesn't have a casino.

Is there an indoor pool at The Grosvenor Arms?

No, there is no indoor pool at this hotel.

Does The Grosvenor Arms have a restaurant that serves breakfast?

Yes, The Grosvenor Arms serves a full breakfast each morning for a surcharge from its restaurant.

Does The Grosvenor Arms allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Grosvenor Arms for a fee of GBP 15.00 per pet, per stay.

Where is the closest airport to The Grosvenor Arms?

The closest major airport to The Grosvenor Arms is Bournemouth (BOH-Bournemouth Intl.), which is 28.7 mi away (61 minutes by car).

Does The Grosvenor Arms offer wedding services?

There are wedding services available at The Grosvenor Arms if that's in your vacation plans.

The Grosvenor Arms Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 120 out of 187 reviews
Rating 8 - Good. 49 out of 187 reviews
Rating 6 - Okay. 12 out of 187 reviews
Rating 4 - Poor. 5 out of 187 reviews
Rating 2 - Terrible. 1 out of 187 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Maureen

Stayed 1 night in Aug 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would love to go back to the Grosvenor Arms!

Loved this hotel, a perfect room that accommodated all our needs. ( my husband has mobility issues) .Excellent dinner in the restaurant and very nice breakfast choices. Staff could not be more helpful. I was concerned about parking but needn’t of worried, free overnight parking outside the hotel and nearby parking behind Morrisons during the day, easily paid for on my ‘just park’ app which reception helped with and refunded. Room as well as being of luxury proportions had Chrystal glasses, bottled water, tea, proper soap dispensers etc. Could not fault this visit. Worth every penny!
Stayed 2 nights in Jun 2022

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modernised hotel but still with old-world charm, set in the centre of Shaftesbury. Excellent friendly staff. Thoroughly enjoyable stay.
Stayed 1 night in May 2022

10/10 Excellent

Neil

Stayed 1 night in Apr 2022

8/10 Good

Robert

Stayed 3 nights in Apr 2022

10/10 Excellent

Agne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent 💚🌿
Stayed 1 night in Apr 2022

10/10 Excellent

Clodagh

Stayed 1 night in Mar 2022

10/10 Excellent

Stacey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious public rooms. Our bedroom was also very large and comfortable, and our bathroom completely up to date with wonderful shower. Only one negative comment: despite it being mid winter, there was no fire in the woodburner in the bar. That was a great shame. But overall we had a very pleasant stay. Staff are very good.
Stayed 2 nights in Mar 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location! Walkable to everything in Shaftesbury! The employees were very friendly, attentive, and kind. The breakfast was superb!
Stayed 1 night in Feb 2022

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and great food

Wonderful hotel and great value for money. Room was lovely and staff attentive. Food excellent! Would definitely visit again
Stayed 1 night in Feb 2022

8/10 Good

CI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Some great bits, some very odd bits.

I asked for a top floor room but was given one on the stairs. Although the room was very comfortable, the bed, bedding and pillows were great, I was woken both mornings at 6 am by ignoramuses stomping down the stairs. However, breakfast was superb and the bar very welcoming. On day two, someone had been in my room to open the window. They took the blanket off my bed and left it in a heap on the floor but did nothing else. Later on, at around 4pm, I was in the bathroom and a woman claiming to be house keeping just let herself into my room. Very odd. She said she knocked but I didn’t hear her but I could hear her moving about in the room which alerted me. Overall, not sure my room was worth the money. A shame as I am down there regularly from now on and would have used this hotel.
Stayed 1 night in Jan 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A1 great stay.

Very comfortable, staff very friendly and helpful, great breakfast. Excellent all round.
Stayed 1 night in Dec 2021

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Period property in good condition and nicely warm throughout in a cold week. Bar is reasonable but more random “boutique “ selection of booze rather than the regular stalwarts and tends to close early. Overall satisfactory and certainly the best in the area of the ones I’ve been in. The biggest issue is the lack of good restaurants in the local area
Stayed 5 nights in Nov 2021

10/10 Excellent

Denny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a treat to stay there. Great linen comfy bed. Towels soft. Breakfast tiptop
Stayed 2 nights in Nov 2021

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for anytime getaway

Staff very welcoming, lovely large room with very nice products. Restaurant food high quality and very tasty. Service with a smile, would recommend
Stayed 1 night in Oct 2021

10/10 Excellent

Diane, Tonbridge

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, every member of staff was helpful, knowledgeable, happy and attentive. We were so impressed with them. Our evening meal was fabulous. Too quality. They have an excellent chef, who elevated a dish of heritage carrots into something amazing. Shaftesbury is so pretty, like stepping back in time. We will return!
Stayed 1 night in Oct 2021

6/10 Okay

Parul

Traveled with family
Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Oct 2021

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grosvenor Arms is a beautiful building.
Stayed 1 night in Sep 2021

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Well maintained period property with some original and some pseudo features. It was warm and comfortable
Stayed 1 night in Sep 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Mrs Sharon E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Lovely night’s stop over on way to London. Excellent facilities and friendly staff. Our room was huge, comfortable bed and spotlessly clean. Breakfast was freshly cooked to order.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding midweek break

Stayed 3 nights in Aug 2021