2/10 Terrible
Rafael
Jan 8, 2026
Disliked: Cleanliness, property conditions & facilities
Horrible experience, my family and I drove there from Miami Florida. It’s a 12 hour drive, some of us had to work the first day so we left a little bit late. We didn’t get to this lodge until 5:45 am. I had spoken to ray and he had given me the door code for my room. When we arrived I opened the door at first glance everything looked fine. When we unloaded our stuff and opened up the sofa bed to get some rest it was completely full of dirt including dead bugs all over it. After seeing that we took a closer look and there was dirt all over the table he has there hanging off the wall. I spoke with him about it and sent him pictures and I asked him to cancel and refund and he told me ok I’m going to contact Expedia. I thought everything was good. A few days later I contact Expedia to see how the refund process is going and they tell me that he denied the refund. Overall a terrible experience.
Rafael
Stayed 4 nights in Dec 2025
