Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Access methods
Access code, private entrance
Pets
This property doesn't allow pets
Smoking
Smoking is not permitted
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum check-in age: 21
Driving? This property offers limited parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
The property is professionally cleaned.
Additional information about polices, regulations, and more:
There are no elevators.
Frequently asked questions
What is there to do around The Phoenix?
This resort is located in Sevierville, close to Titanic Museum, Island at Pigeon Forge, and Hatfield and McCoy Dinner Show. Waldens Creek is also within a driving distance of 2.3 mi.
Is parking available on site at The Phoenix?
Yes, though parking is limited.
Does The Phoenix feature a casino at the property?
No, The Phoenix doesn't have a casino.
Is there an indoor pool at The Phoenix?
No, there is no indoor pool at this resort.
Does The Phoenix have a hot tub?
No, there isn't a spa tub at this resort.
Does The Phoenix feature a restaurant that includes a breakfast menu?
No, The Phoenix doesn't have a restaurant that serves breakfast.
Does The Phoenix allow pets to stay for free?
No, pets aren't allowed at The Phoenix.
Are there connecting rooms at The Phoenix?
No, there aren't connecting guestrooms at this resort.
What is the closest airport to The Phoenix?
The closest major airport to The Phoenix is McGhee Tyson Airport (TYS), which is 27.4 mi away (48 minutes by car).
Are there rooms with balconies at The Phoenix?
Yes, every guestroom at The Phoenix comes with a balcony with some featuring garden views.