Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property
Hotel with free breakfast, near Wilderness at the Smokies

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Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Free buffet breakfast
Exterior
Lobby
Indoor spa tub
Room, 1 King Bed, Non Smoking, Hot Tub | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪17 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪1 min drive‬
  • Place, Sevierville Convention Center
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(24 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Non Smoking, Balcony

8.2 out of 10
Very good
(20 reviews)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(32 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 455 sq ft
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(15 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Non Smoking

  • 455 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Hot Tub

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Sevierville

Wilderness at the Smokies is a short stroll from Quality Inn & Suites Sevierville - Pigeon Forge, and other popular attractions like Soaky Mountain Waterpark are within a mile (2 km). This 93-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Wilderness at the Smokies - 17 min walk - 0.9 miles
  • Wild WaterDome - 19 min walk - 1.0 mile
  • Soaky Mountain Waterpark - 1 min drive - 0.9 miles
  • Sevierville Golf Club - 2 min drive - 0.9 miles
  • Sevierville Convention Center - 2 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 48 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬7 min walk
  • ‪Waffle House - ‬2 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
At Quality Inn & Suites Sevierville - Pigeon Forge, guests have access to a children's pool, free WiFi in public areas, and a hot tub. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, coffee makers, and free local calls.
A children's pool, a seasonal outdoor pool, and a hot tub are on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Dogs only
  • 1 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to August.
  • Pool access available from 10 AM to 11 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites Sevierville - Pigeon Forge?

Quality Inn & Suites Sevierville - Pigeon Forge offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do near Quality Inn & Suites Sevierville - Pigeon Forge?

This hotel is located in Sevierville, a short 13-minute walk from Wilderness at the Smokies and also 17 minutes on foot from Soaky Mountain Waterpark. You'll also find Titanic Museum and Hatfield and McCoy Dinner Show within a short drive.

Will I be able to park at Quality Inn & Suites Sevierville - Pigeon Forge?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Sevierville - Pigeon Forge include a casino at the property?

No, Quality Inn & Suites Sevierville - Pigeon Forge doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Sevierville - Pigeon Forge?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 10 AM and 11 PM and the seasonal pool is normally open from May until August.

Is Quality Inn & Suites Sevierville - Pigeon Forge good for couples?

Couples will appreciate amenities like a seasonal outdoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Quality Inn & Suites Sevierville - Pigeon Forge?

Yes, guests can enjoy a spa tub at this hotel.

Does Quality Inn & Suites Sevierville - Pigeon Forge feature a restaurant that includes a breakfast menu?

Quality Inn & Suites Sevierville - Pigeon Forge offers free buffet breakfast though there is no restaurant.

Does Quality Inn & Suites Sevierville - Pigeon Forge allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Quality Inn & Suites Sevierville - Pigeon Forge for a fee of USD 35 per pet, per night. A deposit of USD 250 per stay is collected.

Are there connecting rooms at Quality Inn & Suites Sevierville - Pigeon Forge?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Quality Inn & Suites Sevierville - Pigeon Forge?

The closest major airport to Quality Inn & Suites Sevierville - Pigeon Forge is McGhee Tyson Airport (TYS), which is about 23.9 mi away.

Are there rooms with balconies that I can book at Quality Inn & Suites Sevierville - Pigeon Forge?

Yes, some guestrooms at Quality Inn & Suites Sevierville - Pigeon Forge offer a balcony.

Reviews

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

7.2

Good

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 327 out of 1014 reviews
Rating 8 - Good. 262 out of 1014 reviews
Rating 6 - Okay. 192 out of 1014 reviews
Rating 4 - Poor. 103 out of 1014 reviews
Rating 2 - Terrible. 130 out of 1014 reviews

Reviews

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay. The toilet was VERY small, like for kindergarten size. And I asked to cleaning staff for 2 extra towels, and she said no. I can only have one. Other than that, I liked the room and balcony. Swimming pools were nice
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Jennifer

Traveled with group
Stayed 3 nights in Jul 2025

2/10 Terrible

drew

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was incredibly rude, the room we were first issued reeked of urine, and the 2nd room has horribly stained bedding, filthy spots all over the walls and mirrors that look like they've not been cleaned in months.
Stayed 1 night in Jul 2025

8/10 Good

Mohammed

Good for families and a good breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Gabriel

Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom extractor doesn’t work, the carpet is extremely dirty, dusty smells
Stayed 2 nights in Jul 2025

6/10 Okay

Rebecca

Traveled with family
Disliked: Staff & service
We were able to relocate our room to the 1st floor (from the 3rd) thankfully. No sheets were provided for couch sofa in the room. The web site and hotels.com notes there is a fitness center at this Quality Inn but there was NO fitness center (see attached screenshot of amenities listed that says 'break a sweat in the fitness center.'
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was nice and clean plenty of towels breakfast bar was excellent plenty of parking and great price we will stay again if in that area
Stayed 2 nights in Jul 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Shirley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness, close to stores, and very very convenient to alot of surroundings. I would love to come back when visiting again..
Stayed 1 night in Jul 2025

10/10 Excellent

kala

Stayed 2 nights in Jul 2025

8/10 Good

Gisele

Stayed 1 night in Jul 2025

10/10 Excellent

Johnny

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place even better prices
Stayed 1 night in Jun 2025

4/10 Poor

John

Stayed 1 night in May 2025

4/10 Poor

Samantha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were a ton of gnats in the bathroom area and sink. My room was old and rusty. Definitely a motel vibe which I wasn’t expecting.
Stayed 2 nights in Jul 2025

6/10 Okay

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was welcoming, the room was clean, no issues with anything but the pool was heavily in chlorine, even after showering still smelled like chlorine
Stayed 5 nights in Jun 2025

6/10 Okay

Brenda

Traveled with family
Liked: Staff & service

Nothing fa

Okay if you are a weary traveler and need a room for the night.
Stayed 1 night in Jun 2025

6/10 Okay

Jessica

Stayed 3 nights in Jun 2025

2/10 Terrible

Anthony

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk when I called to tell her there was no AC and refrigerator didn’t work was very rude about it. I just had surgery on both my feet. She knew that when I checked in and she still made me walk all the way to the office to get keys for the next room we were going to and got mad about having to put us in another room I rented the room because of the Jacuzzi, but by time we sweat for hours we didn’t have any interest in using it so it was a waste of money
Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff (except rhe check in person) were extremely friendly and nice.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service

Please read before booking!

Checking in the night worker was very unfriendly. Had trouble with the door as the lights notification didn't work and the room was in the indoor pool area (noisy) to hear the click. The room smelled like urine. Opened the pull out bed which had sheet on it but with a huge urine stain. No pillows for that bed. Actually they refused saying the hotel didn't have extra pillows. So 3 beds with 4 pillows. We asked for another room which was a little better besides the layer of urine on the toilet. Breakfast was good. Pools were awesome. Water gets cold and hot. It never stayed the same. 2nd day in and they only left us 3 towels. Stood for 10 minutes in the lobby to get more. Not a staff member around. Most of the staff didn't speak English. I probably won't stay there again but it was last minute and so worked out. The only thing going for the place is the option of pools/hot tubs as they have both in door and out door.
Stayed 3 nights in Jun 2025

8/10 Good

terry, Kingsport

Stayed 4 nights in Jun 2025

8/10 Good

wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bed comfortable , breadfast continental
Stayed 2 nights in Jun 2025

10/10 Excellent

Tevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service nice place for a few days good breakfast in the morning a few minutes walk to target store and Publix nice area will stay again
Stayed 2 nights in Jun 2025

4/10 Poor

Maria

Traveled with family
Disliked: Staff & service, property conditions & facilities

Never again

They did not have any drinkable water available for purchase or otherwise, not even at the breakfast, and the bathroom at the front desk/welcome area was out of service. The elevator is not air conditioned.
Stayed 1 night in Jun 2025