Whenever our flight landed we contacted the host to see if it was at all possible to get in before 4. She told us her cleaning people were there and she would follow up with them. Never got a response back from her. Then arrived at our designated time only to walk into it smelling like a mixture of animals and smoke. The floors were filthy. Hair on the bed, hair on the bath tub, sweaty butt cheek mark on the toilet, two smashed cockroaches on the wall. Bug in the bathtub. I could go on and to mention my husband is allergic to roaches and started to not be able to breathe. We left within 39 mins. Had to basically beg for some sort of a partial refund because we couldn’t stay there and they fought us on even doing that. VRBO was of no assistance in this matter as well! Literally was the worst experience we’ve ever had not to mention the money we had to come out even more out of pocket because we were 12 hours away from home. I would never stay at another location under them again.