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Recent guest reviews

Nice property on a busy street. Noisy guests made it hard to sleep.

Property looked as if someone slapped a bandaid on the problem areas instead of doing a full remodel. AC had mold on it and filter was horrible. The face plate came off when it kicked on. Floors were so dirty I asked for a broom and had to sweep first thing while the employee watched me. Pool was dirty and slide had a leak. Cracks in the floors in the lobby, hallways, and room. Staff was rude over the phone and in person. Beds were hard and uncomfortable. Lots of restaurants and stores in walking distance. Just out of the way of extreme tourist traffic. Overall below average stay.

It was convenient to dollywood and there were lots if fast foid places close by. Our room was not the cleanest. There were a few little moths/gnats in the room. No breakfast because of covid but that wasnt on the website.

The only off thing was the hotel was under construction, and it was almost impossible to find the entrance and figure out where to go for check in. Something in an email or posted signs would have helped. Otherwise the staff was very helpful and the rooms were clean.

We had a 4-night stay at this location. Due to Covid-19, the cleaning staff did not provide daily services. However, if they were in the hall and you asked them for clean towels or soap or anything, they told you that you had to get it from the front desk. That was inconvenient, especially since they were right there.

This was a nice place with friendly staff. Nice area.

Looks recently renovated. Clean for the most part (but had some dust in a carpet free environment in the room). Had all that we needed for the night (clean bed, bathroom, etc). Since there's no carpet things tended to echo like doors closing in the hallways and could easily hear TV from adjoining room door. Breakfast was basic but fine. Bathroom fan was loud like something was loose/broken. For the price it was hard to beat while passing through the area.

Loud, dirty, typical roach coach motel. Uncooperative management won’t let you cancel after first night issues.

The location was good and everything was nice. Clean

Rude staff, did not feel safe as anyone could walk in and staff not at desk or never bothered to look up, mold in bathroom, saftey concern where tile beside elevator different height than tile in hall. Overall very poor. On positive housekeeping did good job in room. General manager did call me back after no elevator all day.

Clean, location, price, friendly service. Wooden floors was nice and nice bathroom.

I loved the water slide at the pool and convenient location next to restaurants and a Kroger

Clean, convent to shopping and I-40. Nothing fancy about this hotel but a nice place to stay.

Close to where i needed to be during the holiday weekend

Close to attractions, decently priced. But the beds were hard as a rock. Pillows were soft and flattened immediately. No mirror on room, so the 3 three girls i was with all had to take long turns in the bathroom doing makeup in a foggy mirror.

Winfield Dunn Pkwy Sevierville TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located within a mile (2 km) of Dolly Parton Statue, Econo Lodge Sevierville is within 2 miles (3 km) of Sevierville Convention Center. The 80 rooms at this hotel include refrigerators, microwaves, and coffee makers.


Rooms

The 80 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

Guests of Econo Lodge Sevierville enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Econo Lodge Sevierville

Everyone (15) Couples (2) Family (8)
4
Family

Nice property on a busy street. Noisy guests made it hard to sleep.

By on Aug 8, 2021

Review comment responded on Aug 9, 2021

Thanks for staying with us. We appreciate your feedback!

2
Family with small children

Property looked as if someone slapped a bandaid on the problem areas instead of doing a full remodel. AC had mold on it and filter was horrible. The face plate came off when it kicked on. Floors were so dirty I asked for a broom and had to sweep first thing while the employee watched me. Pool was dirty and slide had a leak. Cracks in the floors in the lobby, hallways, and room. Staff was rude over the phone and in person. Beds were hard and uncomfortable. Lots of restaurants and stores in walking distance. Just out of the way of extreme tourist traffic. Overall below average stay.

By on Jun 11, 2021

Review comment responded on Jun 12, 2021

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

5
Everyone

By on Jan 8, 2021

Review comment responded on Jan 8, 2021

Dear Melinda, Thanks for staying with us. We appreciate your feedback! We hope to see you again. Regards, Natoya Front Desk Manager

4
Family

It was convenient to dollywood and there were lots if fast foid places close by. Our room was not the cleanest. There were a few little moths/gnats in the room. No breakfast because of covid but that wasnt on the website.

By on Dec 28, 2020

Review comment responded on Dec 30, 2020

Dear Valued Guest, Please accept my sincere apology for the problems you encountered with your stay. Be assured that your comments have been forwarded to the appropriate departments to be address. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Regards, Natoya Front Desk Manager

4
Everyone

By on Dec 13, 2020

Review comment responded on Dec 13, 2020

Dear Valued Guets, Thanks for staying with us. We appreciate your feedback! Regards, Natoya Front Desk Manager

4
Everyone

The only off thing was the hotel was under construction, and it was almost impossible to find the entrance and figure out where to go for check in. Something in an email or posted signs would have helped. Otherwise the staff was very helpful and the rooms were clean.

By on Sep 4, 2020

Review comment responded on Sep 5, 2020

Dear Valued Guest, Thanks for staying with us. We appreciate your feedback! Please accept my sincere apology for the problems you encountered with your stay.Be assured, we have posted signs and it's also on our website. Thank you again for sharing your experience, and we hope to see you again soon! Regards, Natoya Front Desk Manager

4
Family with small children

We had a 4-night stay at this location. Due to Covid-19, the cleaning staff did not provide daily services. However, if they were in the hall and you asked them for clean towels or soap or anything, they told you that you had to get it from the front desk. That was inconvenient, especially since they were right there.

By , from Missouri on Aug 5, 2020

Review comment responded on Aug 7, 2020

Dear Lane, Thanks for staying with us. We appreciate your feedback! Please accept my sincere apology for the problems you encountered with your stay. Be assured that your comments have been forwarded to the appropriate departments to be address. We'll work hard to fix the issue you experienced. Thanks for letting us know. Regards, Natoya Front Desk Manager

5
Family Family with small children

This was a nice place with friendly staff. Nice area.

By on Jul 9, 2020

Review comment responded on Jul 9, 2020

Dear Valued Guest, Thanks for staying with us. We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience,we hope to see you again soon! Regards, Natoya Front Desk Manager

4
Everyone

By on Nov 5, 2019

Review comment responded on Nov 5, 2019

Dear Valued Guest, Thanks for staying with us. We appreciate your feedback!

4
Family with small children

Looks recently renovated. Clean for the most part (but had some dust in a carpet free environment in the room). Had all that we needed for the night (clean bed, bathroom, etc). Since there's no carpet things tended to echo like doors closing in the hallways and could easily hear TV from adjoining room door. Breakfast was basic but fine. Bathroom fan was loud like something was loose/broken. For the price it was hard to beat while passing through the area.

By on Sep 11, 2019

Review comment responded on Sep 12, 2019

Dear Roger, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Please accept my sincere apology for the problems you encountered with your stay regarding the dust in the room and the echoing. Be assured that your comments have been forwarded to the appropriate departments to be address. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards, Natoya Front Desk Manager

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