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Recent guest reviews

No breakfast, but room was reasonably priced and clean.

They didn't offer breakfast but that could have been on oversight on my part, still disappointing. I had a late check in and they charged my card around 3pm, unauthorized, before I was even there. I even paid for the insurance so I would have had a full refund if I ended up cancelling after 3pm. That disturbed me the most. Temp in room was very up and down and unit was super loud and didn't sleep well due to that. However, beds bathroom were all clean and updated. So for the price, I can't complain too much so that is why my review is just average.

The first room they havye us was already occupied. The whole hotel was dirty and in poor repair. Bugs in the room. Mold on the ceiling. For $120 a night we expected better.

The only complaint I have is the walls are to thin. We could hear the people next to us talk. Another thing I did not like was after you check in they send you to a sales guy to parking pass and we all know how them conversations go. But for a short stay I would stay there again.

I booked a 2 night stay with one of the nights being the night I booked. I did this at 8pm and was going to pay after my stay. Well my card was charged immediately after making the reservation. So I checked in and went to my room at 9pm it was loud and unruly. I woke at 3 am and checked out and told them I would not be needing the other night. The supervisor was not there and the guy at the desk said he would take care of it. I’m thinking I will be refunded the other night since I’m checking out after only a 6 hrs stay at their facility. Not only was I not given a refund I was charged another $60 for some reason. I called back thinking it was a mistake and should have been a credit and they said they only show 1 charge and I cannot be refunded because it was less then 24 hrs notice. Well of check out was 11am and I checked out at 3 am 1.5 days earlier then originally scheduled to then that’s enough notice. The supervisor was no help in this matter and I have never gotten my other night or the extra $60 back. Terrible experience at Econo Lodge will never stay again or suggest anybody to stay.

The bed was comfortable, the room was clean and the staff was friendly.

Advertise for breakfast included, THERE was NOT ANY, had to walk to a restaurant to eat. Took more time away from schedule. Very displeased and the clerk told us it was not on the web page. Saw several people from the hotel at the restaurant and all agree it WAS on your WedPage.

Overall good

It was a nice hotel

Get what you pay for convenience to Starbucks and other shopping but one of the doors is messed up and anybody can get into hotel without keycard

Affordable. Great location. Solid 2.5/5 star property.

Nice property on a busy street. Noisy guests made it hard to sleep.

Property looked as if someone slapped a bandaid on the problem areas instead of doing a full remodel. AC had mold on it and filter was horrible. The face plate came off when it kicked on. Floors were so dirty I asked for a broom and had to sweep first thing while the employee watched me. Pool was dirty and slide had a leak. Cracks in the floors in the lobby, hallways, and room. Staff was rude over the phone and in person. Beds were hard and uncomfortable. Lots of restaurants and stores in walking distance. Just out of the way of extreme tourist traffic. Overall below average stay.

It was convenient to dollywood and there were lots if fast foid places close by. Our room was not the cleanest. There were a few little moths/gnats in the room. No breakfast because of covid but that wasnt on the website.

Winfield Dunn Pkwy Sevierville TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Within a short walk of Floyd Garrett's Muscle Car Museum, Econo Lodge Sevierville is within a mile (2 km) of Wild WaterDome. The 80 rooms at this hotel include refrigerators, microwaves, and coffee makers.


Rooms

Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

Guests of Econo Lodge Sevierville enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Econo Lodge Sevierville

Everyone (23) Couples (2) Family (16)
4
Family

No breakfast, but room was reasonably priced and clean.

By on Jan 30, 2023

3
Family

They didn't offer breakfast but that could have been on oversight on my part, still disappointing. I had a late check in and they charged my card around 3pm, unauthorized, before I was even there. I even paid for the insurance so I would have had a full refund if I ended up cancelling after 3pm. That disturbed me the most. Temp in room was very up and down and unit was super loud and didn't sleep well due to that. However, beds bathroom were all clean and updated. So for the price, I can't complain too much so that is why my review is just average.

By on Jan 16, 2023

1
Family Family with small children

The first room they havye us was already occupied. The whole hotel was dirty and in poor repair. Bugs in the room. Mold on the ceiling. For $120 a night we expected better.

By on Dec 28, 2022

4
Everyone

The only complaint I have is the walls are to thin. We could hear the people next to us talk. Another thing I did not like was after you check in they send you to a sales guy to parking pass and we all know how them conversations go. But for a short stay I would stay there again.

By on Nov 25, 2022

1
Everyone

I booked a 2 night stay with one of the nights being the night I booked. I did this at 8pm and was going to pay after my stay. Well my card was charged immediately after making the reservation. So I checked in and went to my room at 9pm it was loud and unruly. I woke at 3 am and checked out and told them I would not be needing the other night. The supervisor was not there and the guy at the desk said he would take care of it. I’m thinking I will be refunded the other night since I’m checking out after only a 6 hrs stay at their facility. Not only was I not given a refund I was charged another $60 for some reason. I called back thinking it was a mistake and should have been a credit and they said they only show 1 charge and I cannot be refunded because it was less then 24 hrs notice. Well of check out was 11am and I checked out at 3 am 1.5 days earlier then originally scheduled to then that’s enough notice. The supervisor was no help in this matter and I have never gotten my other night or the extra $60 back. Terrible experience at Econo Lodge will never stay again or suggest anybody to stay.

By on Aug 2, 2022

5
Everyone

By on May 24, 2022

5
Family

The bed was comfortable, the room was clean and the staff was friendly.

By on May 16, 2022

Review comment responded on May 16, 2022

Thanks for staying with us. We appreciate your feedback!

2
Everyone

Advertise for breakfast included, THERE was NOT ANY, had to walk to a restaurant to eat. Took more time away from schedule. Very displeased and the clerk told us it was not on the web page. Saw several people from the hotel at the restaurant and all agree it WAS on your WedPage.

By on May 11, 2022

Review comment responded on May 13, 2022

Dear Karen. Thanks for staying with us. We appreciate your feedback! On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. On our website it states "some hotel features--including fitness centers, pools, food and beverage, and other amenities--may not be available due to COVID-19." Again, we apologize for any inconvenience. Regards, Management Team

4
Family

Overall good

By , from Cornelius on Apr 13, 2022

Review comment responded on Apr 14, 2022

Thanks for staying with us. We appreciate your feedback!

4
Family

It was a nice hotel

By on Apr 4, 2022

Review comment responded on Apr 4, 2022

Thanks for staying with us. We appreciate your feedback!

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