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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Hotel with free breakfast, near Wilderness at the Smokies

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Restaurant
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Business center
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪1 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪2 min drive‬
  • Place, Sevierville Convention Center
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(89 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(74 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

King Room

  • Sleeps 2

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Jan 13 - Jan 14
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About the neighborhood

Sevierville

Located within a mile (2 km) of Dolly Parton Statue, SureStay Plus Hotel by Best Western Sevierville is within 2 miles (3 km) of Wilderness at the Smokies. This 80-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Wilderness at the Smokies - 1 min drive - 1.1 miles
  • Dolly Parton Statue - 2 min drive - 1.3 miles
  • Soaky Mountain Waterpark - 2 min drive - 1.3 miles
  • Wild WaterDome - 2 min drive - 1.5 miles
  • Sevierville Convention Center - 2 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬20 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Waffle House - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel with free breakfast, near Wilderness at the Smokies
Guests of SureStay Plus Hotel by Best Western Sevierville enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Clarion Pointe Sevierville-Pigeon Forge
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,006 reviews
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Jan 13 - Jan 14
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

What's there to do near SureStay Plus Hotel by Best Western Sevierville?

This hotel is located in Sevierville, close to Dollywood, Soaky Mountain Waterpark, and Wilderness at the Smokies. You'll also find Titanic Museum and Hatfield and McCoy Dinner Show within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of Jan 12, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on Jan 19, 2026 start from $40.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Plus Hotel by Best Western Sevierville?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Plus Hotel by Best Western Sevierville have a casino on the premises?

No, SureStay Plus Hotel by Best Western Sevierville doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western Sevierville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about SureStay Plus Hotel by Best Western Sevierville?

Couples will appreciate amenities like a seasonal outdoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at SureStay Plus Hotel by Best Western Sevierville?

No, this hotel doesn't have a spa tub.

Does SureStay Plus Hotel by Best Western Sevierville feature a restaurant that includes a breakfast menu?

SureStay Plus Hotel by Best Western Sevierville offers free breakfast though there is no restaurant.

Will SureStay Plus Hotel by Best Western Sevierville allow pets to stay for free?

No, pets aren't allowed at SureStay Plus Hotel by Best Western Sevierville.

Are there connecting rooms at SureStay Plus Hotel by Best Western Sevierville?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from SureStay Plus Hotel by Best Western Sevierville?

The closest major airport to SureStay Plus Hotel by Best Western Sevierville is McGhee Tyson Airport (TYS), which is about 23.8 mi away.

Are there rooms with balconies that I can book at SureStay Plus Hotel by Best Western Sevierville?

No, there aren't any guestrooms with balconies at SureStay Plus Hotel by Best Western Sevierville.

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 504 out of 1082 reviews
Rating 8 - Good. 282 out of 1082 reviews
Rating 6 - Okay. 146 out of 1082 reviews
Rating 4 - Poor. 81 out of 1082 reviews
Rating 2 - Terrible. 69 out of 1082 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant staff. Clean room. Noisy doors (soft closers needed).
Stayed 2 nights in Dec 2025

8/10 Good

Elizabeth

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location!
Stayed 2 nights in Dec 2025

10/10 Excellent

Aryan

Stayed 1 night in Dec 2025

8/10 Good

William

Stayed 4 nights in Nov 2025

8/10 Good

Yunnhon

Traveled with group
Liked: Cleanliness, amenities
While recently remodeled, some areas needed repairs like hall way floor by elevator, door security locks. Took a while to get staff to check us in but understand the staff is doing double duties. Recommend a buzzard or radio to connect to staff while they are away.
Stayed 2 nights in Oct 2025

4/10 Poor

Abhilash

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at the hotel was below expectations in terms of cleanliness. The bathrooms and rooms were not as clean as expected, and there was an issue with water not draining properly from the bathtub. However, the staff were polite and helpful throughout my stay, which I truly appreciated. With better maintenance and cleanliness, the overall experience could be much improved.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marjorie

Stayed 3 nights in Oct 2025

6/10 Okay

Tabitha

Traveled with family
Liked: Staff & service
The staff was super friendly but our AC unit smelled musty and thus so did our room, also a constant leak in the bathroom was quite annoying.
Stayed 3 nights in Oct 2025

6/10 Okay

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was small. The hair dryer didn’t work. The ironing board was broken and the iron had black gunk all over the bottom.
Stayed 4 nights in Sep 2025

4/10 Poor

Timothy

Disliked: Cleanliness
When we first arrived at the room door was standing open room had not been cleaned at all front desk clerk said they had no other rooms available we would have to wait after driving 5 hours to get here until they clean the room up only offered a bag with a few treats . Hotel.com did give $55 should have been $155 dollars rewards back to me on my next adventure but as far as sure stay it's just a glorified Days inn and we'll probably never stay again at one of their resorts or hotels. Very dissatisfied!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Sam, Florence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Little older but clean. Guy at the front desk very pleasant. Would stay again.
Stayed 1 night in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes is was great
Stayed 4 nights in Oct 2025

6/10 Okay

Denise

Traveled with partner
Liked: Staff & service
They did not vacuum the hallways all week we were there. The carpet needed vacuumed as there was paper and lint on our 3rd floor. The breakfast was the same everyday. It was fresh but no fresh fruit like banana, apples or oranges. Only apple juice or lemonade for breakfast. The other Best Western hotels we've stayed in had better selections.
Stayed 5 nights in Oct 2025

8/10 Good

Pedro

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 9 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

6/10 Okay

Jo

Liked: Cleanliness
Slightly disappointing based on existing reviews. Tired and dated inside, and reception staff were quite miserable. Room was comfortable enough but quite basic. Not enough parking for cars.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose F

Stayed 1 night in Oct 2025

10/10 Excellent

Doris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , location
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Sean

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Pretty average best western hotel stay. We booked the hotel at 60 a night. The rooms need some updating and the lobby smells like a nursing home. Fight broke out at the gas station parking lot outside our window with police cars surrounding. Breakfast was just okay. Overall I'd say the price definitely reflects the quality of your stay here but for a cheap vacation it was doable
Stayed 1 night in Oct 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean and dark room when shades close. Perfect for sleeping when on the rd.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, but comfortable and clean and just what we needed to shower and get a good night's rest. The young man at check-in was so nice, and offered pool towels if we wanted to swim, which I did. It was cool but so refreshing after a day in the hot sun. We would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a business trip, and this hotel was convenient to stay the night. It was great, no complaints.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and the room was nice. Very comfortable beds.
Stayed 1 night in Sep 2025

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