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Recent guest reviews

Very upscale resort. Peaceful and relaxing. The Ritz is a beautiful hotel on a stunning beach. Expect cleanliness and pampering. Queen beds in our ocean front room on the 5th floor were not as comfortable as I had expected.

Everyone you come in contact with on Property are so nice and helpful. Only thing I didn’t like is that the bathrooms are soooo far from the beach. They need to build something closer

Assisted right away when arriving to the property. Bell's man/Valet took care of luggage. Fabio greeted us in the line for check in to let us know he could assist us along with upgrading our room. Concierge heard it was my Birthday and an instant birthday cupcake and drinks along with singing Happy Birthday made me feel special. Alexis was very informative and excellent with explaining services the hotel offered. Alexis paid attention to details and our needs at the hotel. She made me feel very special on my Birthday having cake sent to the room and gift pouches.Miriam our house keeper was awesome and kept our room clean and stocked with water, towels, and wash cloths. Diana at Bar Jack was nice. Jaquan and ?David at water Sports were great and helpful among the rest of the water sport staff. Seven restaurant was nice, Ribs were very tender, didn’t care for coleslaw...chipotle corn lacked flavor. Mango Bread was very good. Security came to the room once for loud noise, maybe consider grouping reservations by what guest are celebrating. Loved the spa and attendant in Spa was helpful. I wish I could have stayed more. Had a lifetime experience I won’t forget.

This Hotel is amazing. The staff are all super friendly, professional and attentive. The rooms are beautiful. The pool and beach are one of the best in this area. Restaurants are also really good.

The staff at the Ritz make your stay an exceptional experience. They really pay attention to detail and make you feel like you are the only guest there. The only thing I didn’t enjoy were the renovations caused one of the restaurants Andiamo to be closed. However, the renovations will make the property even nicer for future stays.

I loved Everything about The Ritz Carlton Cayman Islands.

Club level at the Ritz was wonderful and for a very good price I would do it again if the offer becomes available love the Caymans

The couch cabana by the pool was so comfortable!! And it is one of the few cabana's you can use for free! Just get down to the pool early to reserve it.

West Bay Road Seven Mile Beach Grand Cayman

Hotel highlights

  • Close to Camana Bay
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Camana Bay is within a mile (2 km) of The Ritz-Carlton, Grand Cayman, and other popular attractions like Port of Georgetown are within a few miles (5 km). This 375-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a full-service spa.


Dining

There are multiple options for onsite dining with 5 restaurants, including Andiamo, which specializes in Italian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with full breakfast, available for a fee.


Rooms

All 375 rooms provide balconies, minibars, and free local calls. Smart TVs come with DVD players and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other standard amenities include free bottled water, ceiling fans, and laptop-compatible safes.


Property features

The Ritz-Carlton, Grand Cayman features a golf course, a full-service spa, and 2 outdoor pools. Transportation is made easy with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this beach resort include a children's pool, a fitness center, and a spa tub.

Room options

Club Room, 1 King Bed, Resort View (Club Lounge Access)

1 King Bed | Sleeps 3

Room, 1 King Bed with Sofa bed, Garden View, Tower

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Room, 2 Queen Beds, Balcony, Garden View

2 Queen Beds | Sleeps 4

Club Room, 1 King Bed, Oceanfront (Club Lounge Access)

1 King Bed | Sleeps 3

Guest reviews for The Ritz-Carlton, Grand Cayman

Everyone (29) Couples (53) Business (1) Family (25) Friends (6) Other (2)
5
Family

Very upscale resort. Peaceful and relaxing. The Ritz is a beautiful hotel on a stunning beach. Expect cleanliness and pampering. Queen beds in our ocean front room on the 5th floor were not as comfortable as I had expected.

By on Jan 10, 2020

Review comment responded on Jan 13, 2020

Dear Valued Guest, Thank you for sharing your feedback with us. We greatly appreciate the feedback regarding your accommodation, as it will certainly help us improve our guests' experience in the future. We hope to welcome you back very soon! Sincerely, Victoria B. Marketing Coordinator

4
Everyone

By on Dec 3, 2019

Review comment responded on Dec 12, 2019

Dear Valued Guest, Thank you for sharing your experience with us. We are thrilled to learn that your stay at our resort was a memorable one. We look forward to your return! Sincerely, Victoria B. Marketing Coordinator

5
Family

Everyone you come in contact with on Property are so nice and helpful. Only thing I didn’t like is that the bathrooms are soooo far from the beach. They need to build something closer

By on Nov 5, 2019

Review comment responded on Nov 13, 2019

Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to learn that the service provided by our Ladies and Gentlemen exceeded your expectations. Sincerely, Victoria B. Marketing Coordinator

5
Friends

Assisted right away when arriving to the property. Bell's man/Valet took care of luggage. Fabio greeted us in the line for check in to let us know he could assist us along with upgrading our room. Concierge heard it was my Birthday and an instant birthday cupcake and drinks along with singing Happy Birthday made me feel special. Alexis was very informative and excellent with explaining services the hotel offered. Alexis paid attention to details and our needs at the hotel. She made me feel very special on my Birthday having cake sent to the room and gift pouches.Miriam our house keeper was awesome and kept our room clean and stocked with water, towels, and wash cloths. Diana at Bar Jack was nice. Jaquan and ?David at water Sports were great and helpful among the rest of the water sport staff. Seven restaurant was nice, Ribs were very tender, didn’t care for coleslaw...chipotle corn lacked flavor. Mango Bread was very good. Security came to the room once for loud noise, maybe consider grouping reservations by what guest are celebrating. Loved the spa and attendant in Spa was helpful. I wish I could have stayed more. Had a lifetime experience I won’t forget.

By on Oct 29, 2019

Review comment responded on Nov 13, 2019

Dear Birthday, Thank you for sharing your feedback with us. We are delighted to learn that your stay and special occasion at our resort was a memorable one. Sincerely, Victoria B. Marketing Coordinator

5
Everyone

By on Oct 15, 2019

Review comment responded on Oct 21, 2019

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to learn that you enjoyed your stay at our beautiful resort and island. We look forward to welcoming you back soon. Sincerely, Victoria B. Marketing Coordinator

5
Family

This Hotel is amazing. The staff are all super friendly, professional and attentive. The rooms are beautiful. The pool and beach are one of the best in this area. Restaurants are also really good.

By on Oct 14, 2019

Review comment responded on Oct 21, 2019

Dear Valued Guest, Thank you for sharing your feedback with us. We are thrilled to learn that the service provided by our Ladies and Gentlemen exceeded your expectations. We look forward to your return. Sincerely, Victoria B. Marketing Coordinator

5
Everyone

By on Sep 30, 2019

Review comment responded on Sep 30, 2019

Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to learn that your stay with us was a memorable one. We can't wait to welcome you back for another fantastic vacation! Sincerely, Victoria B. Marketing Coordinator

5
Family

The staff at the Ritz make your stay an exceptional experience. They really pay attention to detail and make you feel like you are the only guest there. The only thing I didn’t enjoy were the renovations caused one of the restaurants Andiamo to be closed. However, the renovations will make the property even nicer for future stays.

By , from Naples, Florida on Sep 29, 2019

Review comment responded on Sep 30, 2019

Dear TomNaples, Thank you for sharing your feedback with us. We are delighted to learn that the service provided by our Ladies and Gentlemen exceeded your expectations. We look forward to seeing you again soon. Sincerely, Victoria B. Marketing Coordinator

5
Everyone

By on Sep 25, 2019

Review comment responded on Sep 30, 2019

Dear Valued Guest, Thank you for sharing your feedback with us. We are thrilled to learn that your stay in paradise was a memorable one. We look forward to your return. Sincerely, Victoria B. Marketing Coordinator

5
Family

I loved Everything about The Ritz Carlton Cayman Islands.

By on Sep 24, 2019

Review comment responded on Sep 30, 2019

Dear Kurt, Thank you for sharing your feedback with us. We are delighted to learn that your stay with us was a memorable one. We can't wait to welcome you again soon! Sincerely, Victoria B. Marketing Coordinator

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