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The Ritz-Carlton, Grand Cayman

5.0 out of 5.0

The Ritz-Carlton, Grand Cayman

5.0 out of 5.0

Recent guest reviews

The couch cabana by the pool was so comfortable!! And it is one of the few cabana's you can use for free! Just get down to the pool early to reserve it.

Wonderful hotel. Staff is exceptional. Second year visiting and planning to go back next year.

Very nice hotel close to the beach and very attentive staff

Everyone is so friendly! What made it especially memorable, is that there was a special package for our kids with a scavenger hunt, list of kid events and a special activity that got them to meet different staff from around the world. And even a prize was given for completing it! A lot of staff even went out of their way to help my kids. Another thing they have that I've never seen at any other resort, is they have beach chairs each with a built-in shade and an attached flag which you put up any time you need beverage/food service. SO efficient! At the main pool, they served free snow cones in the late afternoon for about an hour. That was a nice cool treat for my kids. Families may want to note that both pools are a minimum depth of 4.5ft and gradually change to 10ft as you get towards the middle. My 10 & 12 year old are strong swimmers but didn't enjoy the fact that they couldn't stand up in the pool beyond a couple feet from the edges. It's okay though because the water at the beach was shallow for a good length that they could play in. The resort was so fantastic though so I wouldn't deduct their rating because of this. We hope to return again soon!

Everything was perfect! From the wait staff to the beach staff to the Club staff, everyone was so kind, helpful, and personable. We couldn’t have hoped for anything better! Can’t wait to go back!

Birthday vacation at the Grand Cayman Ritz Carlton. Perfect choice for this special day. Staff very friendly and courteous. Restaurants were phenomenal. Everyone made this a very special experience.

The service and accommodations were wonderful. the food was really good onsite.

Beautiful hotel. Staff very helpful with restaurant recommendations and taxis. Grand cayman island is wonderful hotel is on the quiet end of 7 mile beach. So you don't have to contend with cruse ships that come in to port.

We were very happy about everything at this hotel. Wonderful vacation. Half of the hotel is on the beach. Connects with the other half thru an indoor walkway over the road.

One of the best trips my wife and I have had in year and we will go back for sure.

Excellent hotel. Very expensive restaurants, shops, etc.

Wonderful hotel. The staff is amazing. The beach chairs and activities are fabulous. Can't say enough nice things about hotel and staff.

Stayed at the Ritz Carlton Grand Cayman. It was a good overall experience. First class resort.

Overall this Ritz Carlton is amazing. From the staff when I walked in to every available facility I was overwhelmingly pleased. The walk down to the beach was easy and had every accommodation that I could have needed. Bar Jack was amazing and had the best pina colado. I will definitely stay here on my next trip in two months!

We stayed at the Ritz over a 4 day weekend. The service was amazing. The property is beautiful and well taken care of. When checking in I asked about running paths or places to run as I am training for my 1st marathon. Raquel was at the desk, she put me in touch with the right people to talk with. The following day was a hand written card waiting in my room with a thank you message for staying and encouraging my training as well as 5 hand dipped strawberry's from her. That goes above and beyond in my experience. The rest of the stay is what you would expect from the Ritz brand, great restaurant recommendations, cold water and towels in our car as we came and went with the valet. Great food and drinks. I will however always remember the note an that level of service. We will be back

My family stayed for a long weekend in August. Having booked on Orbitz.com gave me the ability to cancel up till the day before our stay in case of bad weather. The price I booked the room was very reasonable especially for a Ritz Carlton property. The place was wonderful. Grand Cayman is a dream come true. Friendly people, beautiful beaches the list goes on. The Ritz Carlton Grand Cayman offered things to do for the kids many tour options or if you want quiet time and pampering you can get that also. Enjoy

overall the stay was nice. The hotel is at ritz carlton level. The only draw back I would say is that mot of the rooms are quite a distance from the beach. so it requires bit of a walk to get to the bach.

Everything that yo would expect from a Ritz Carlton hotel

Great hotel and location, but ask about conferences prior. One one of our trips there, a company conference was happening and the people at this particular company were very loud and obnoxious. Definitely no peace and quiet on the beach at that time.

Hotel highlights

  • Close to Camana Bay
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located within a 5-minute walk of Governor's Beach, The Ritz-Carlton, Grand Cayman is within a 15-minute stroll of The Strand Shopping Center. This 375-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a full-service spa.


Dining

There are multiple options for onsite dining with 5 restaurants, including Andiamo, which specializes in Italian cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is available for a fee.


Rooms

A Smart TV comes with a DVD player and Netflix, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a balcony, a minibar, and free bottled water.


Property features

The Ritz-Carlton, Grand Cayman features a golf course, a full-service spa, and 2 outdoor pools. Valet parking is available for USD 25 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this beach resort include a children's pool, a fitness center, and a spa tub.

Room options

Suite (Ritz Carlton)

King 1 | Sleeps 3

Penthouse (Seven South)

King 2 | Sleeps 7

Club Room, 1 King Bed, Business Lounge Access, Resort View

King 1 | Sleeps 3

Suite, 2 Bedrooms, Ocean View (Seven South)

King 1 | Sleeps 5

Guest reviews for The Ritz-Carlton, Grand Cayman

Everyone (18) Couples (52) Business (1) Family (20) Friends (6) Other (2)
4
Everyone

By on Feb 23, 2019

Review comment responded on Apr 2, 2019

Thank you for sharing your experience with us. We are delighted to learn that you had such a wonderful time during your recent stay at our resort. We hope you return soon to our resort and beautiful island.

5
Everyone

The couch cabana by the pool was so comfortable!! And it is one of the few cabana's you can use for free! Just get down to the pool early to reserve it.

By on Dec 28, 2018

Review comment responded on Jan 2, 2019

Dear Margaret, Thank you for sharing your experience with us. We are delighted to learn that you had such a wonderful time during your recent stay at our resort. We hope you return soon.

5
Everyone

Wonderful hotel. Staff is exceptional. Second year visiting and planning to go back next year.

By , from Ga on Sep 19, 2018

Review comment responded on Oct 4, 2018

Dear Lauren, We greatly appreciate your feedback! We are delighted to learn that you had a wonderful experience at our resort and hope to welcome you back soon!

5
Everyone

Very nice hotel close to the beach and very attentive staff

By , from LasVegas on Sep 7, 2018

Review comment responded on Sep 14, 2018

Dear Geta, Thank for your rating and for sharing your feedback. We are delighted that you had a wonderful experience and hope to welcome you back to our resort, soon!

5
Everyone

Everyone is so friendly! What made it especially memorable, is that there was a special package for our kids with a scavenger hunt, list of kid events and a special activity that got them to meet different staff from around the world. And even a prize was given for completing it! A lot of staff even went out of their way to help my kids. Another thing they have that I've never seen at any other resort, is they have beach chairs each with a built-in shade and an attached flag which you put up any time you need beverage/food service. SO efficient! At the main pool, they served free snow cones in the late afternoon for about an hour. That was a nice cool treat for my kids. Families may want to note that both pools are a minimum depth of 4.5ft and gradually change to 10ft as you get towards the middle. My 10 & 12 year old are strong swimmers but didn't enjoy the fact that they couldn't stand up in the pool beyond a couple feet from the edges. It's okay though because the water at the beach was shallow for a good length that they could play in. The resort was so fantastic though so I wouldn't deduct their rating because of this. We hope to return again soon!

By , from San Francisco Bay Area on Jun 30, 2018

Review comment responded on Jul 4, 2018

Dear Rhazel, We are delighted to learn that you and your family had such a wonderful stay at our resort! Thank you for sharing your feedback and the lovely pictures of your stay. We hope to welcome you back soon in your future travels to Grand Cayman!

5

amazing!

Everyone

Everything was perfect! From the wait staff to the beach staff to the Club staff, everyone was so kind, helpful, and personable. We couldn’t have hoped for anything better! Can’t wait to go back!

By on Mar 30, 2018

Review comment responded on Apr 4, 2018

We are delighted that you had a wonderful vacation at our resort and hope to welcome you back soon!

5

a++ service

Everyone

Birthday vacation at the Grand Cayman Ritz Carlton. Perfect choice for this special day. Staff very friendly and courteous. Restaurants were phenomenal. Everyone made this a very special experience.

By , from Pennsylvania on Feb 25, 2018

Review comment responded on Apr 4, 2018

Dear Alex H., Thank you for selecting our resort to celebrate your special occasion. We are delighted to have been a part of it and that you had a wonderful time during your stay. We hope to welcome you back soon!

5

recent stay at ritz

Everyone

The service and accommodations were wonderful. the food was really good onsite.

By on Nov 28, 2017

Review comment responded on Dec 1, 2017

Thank you for sharing your feedback! We are delighted to learn that you had a wonderful experience and hope to have you back at our resort soon.

5
Everyone

Beautiful hotel. Staff very helpful with restaurant recommendations and taxis. Grand cayman island is wonderful hotel is on the quiet end of 7 mile beach. So you don't have to contend with cruse ships that come in to port.

By on Jul 17, 2017

5

very nice hotel & athmosphere.

Everyone

We were very happy about everything at this hotel. Wonderful vacation. Half of the hotel is on the beach. Connects with the other half thru an indoor walkway over the road.

By on Jul 11, 2017