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Palm Heights

Property class: 5 and above

Choose dates to view prices

Photo gallery for Palm Heights

A swimming pool with a view of palm trees and umbrellas.
A beach with rows of yellow umbrellas and white lounge chairs.
A bathtub with floral bath products, a wooden stool, and a pair of slippers on a balcony with a view of the sea.
A pathway surrounded by lush banana plants leading to a reflective water feature.
A modern living room with a round coffee table, a white sofa, and a chair. There is a large window with sheer curtains, a potted plant, and a view of the ocean.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
747 West Bay Road, Seven Mile Beach
  • Place, Seven Mile Beach
    ‪3 min walk‬
  • Place, The Strand Shopping Center
    ‪6 min walk‬
  • Place, Camana Bay
    ‪12 min walk‬
  • Airport, George Town (GCM-Owen Roberts Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, Ocean View (One Bedroom Oceanside Suite)

A modern living room with a round table, two chairs, a sofa, a potted plant, and a floor lamp.

Suite, Ocean View (One Bedroom Oceanside Suite)

10.0 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 605 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds (One Bedroom Oceanfacing Suite)

A hotel room with two beds, a nightstand with a lamp, a pair of shoes, a hat, and a plant.

Deluxe Suite, 2 Double Beds (One Bedroom Oceanfacing Suite)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 650 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite)

A hotel room with two beds, a nightstand with a lamp, a pair of shoes, a hat, and a plant.

Deluxe Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 990 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Deluxe Suite)

A living room with a brown sofa, striped pillows, and abstract wall art.

Deluxe Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Deluxe Suite)

10.0 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (One Bedroom Oceanfacing Penthouse Sui)

A hotel room with a balcony, a sofa, a chair, a small table, and a lamp.

Suite, 1 King Bed (One Bedroom Oceanfacing Penthouse Sui)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite)

A neatly made bed with white linens, a round bedside table with a lamp, and a decorative mirror on the wall.

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (One Bedroom Oceanfacing Deluxe Suite)

A balcony with white chairs and a table, overlooking a beach with palm trees and the ocean.

Deluxe Suite, 1 King Bed (One Bedroom Oceanfacing Deluxe Suite)

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds

A modern living room with a sofa, armchairs, a coffee table, and a large potted plant.

Suite, Multiple Beds

  • Ocean view
  • 1317 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit)

A pool area surrounded by palm trees and white umbrellas, with a view of the ocean.

Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit)

  • Ocean view
  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Terrace, Beachfront (Two Bedroom Beachfront Terrace Suite)

A bathtub with floral bath products, a wooden stool, and a pair of slippers on a balcony with a view of the sea.

Suite, Multiple Beds, Terrace, Beachfront (Two Bedroom Beachfront Terrace Suite)

  • Ocean view
  • 990 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite)

A modern kitchen with white cabinets, a black backsplash, and a dining area with wicker chairs and a white table.

Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 990 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Penthouse, 1 King Bed (Ocean facing)

A neatly made bed with white linens, two bedside tables with lamps, and two wall-mounted mirrors.

Penthouse, 1 King Bed (Ocean facing)

  • Ocean view
  • 641 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms, Beachfront (Suite)

Room

Penthouse, 3 Bedrooms, Beachfront (Suite)

  • Ocean view
  • Sleeps 7
  • 3 King Beds

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About the neighborhood

Seven Mile Beach

Seven Mile Beach is within a 5-minute walk of Palm Heights while other popular sites like Camana Bay are within a 15-minute stroll. This 52-room, 5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.

What's nearby

  • Seven Mile Beach - 3 min walk - 0.2 miles
  • Galleria Plaza - 5 min walk - 0.3 miles
  • The Strand Shopping Center - 6 min walk - 0.4 miles
  • Camana Bay - 12 min walk - 0.7 miles
  • Governor's Beach - 3 min drive - 1.3 miles

Getting around

  • Owen Roberts Intl. Airport (GCM) - 11 min drive

Restaurants

  • ‪Ragazzi Ristorante Pizzaria - ‬2 min walk
  • ‪Saint June - ‬12 min walk
  • ‪Backroom Cayman - ‬3 min walk
  • ‪Seven - ‬12 min walk
  • ‪Agua Restaurant & Lounge - ‬14 min walk

About this property

Palm Heights

Guests staying at Palm Heights enjoy access to 2 outdoor pools, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free valet parking is available. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include coffee/tea in a common area, a library, and free newspapers.
55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds sport Frette Italian sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Dining areas, minibars, and coffee makers are other standard amenities.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
9.8 out of 10, Exceptional, 963 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 6.50 to 15 for adults and USD 8 to 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Resident's Lounge
  • Tillie's

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 24-hour pool access
  • Kayaking
  • Library
  • Paddleboard
  • Playground

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Beach toys
  • Children's toys
  • Dining table
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Living room
  • Playground
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25 per day
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 90 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Pool access
  • Spa access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 6.5 to 15 for adults, and USD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Beach Suites Resort Seven Mile Beach
Beach Suites Resort
Beach Suites Seven Mile Beach
Beach Suites
Palm Heights Hotel
Palm Heights Seven Mile Beach
Palm Heights Hotel Seven Mile Beach

Frequently asked questions

Is a free cancellation option available at Palm Heights?

Palm Heights offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Palm Heights?

This hotel is located in Seven Mile Beach, a short 3-minute walk from Seven Mile Beach and also 12 minutes on foot from Camana Bay. You'll also find Governor's Beach and Grand Cayman Beaches within a short drive.

Is there parking available at Palm Heights?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Palm Heights?

Spa services at the hotel include prenatal massages, Swedish massages, aromatherapy, and couples treatments.

Does Palm Heights have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, 2 restaurants, and a beach bar at this hotel.

Does Palm Heights include a casino?

No, Palm Heights doesn't have a casino.

Will I find an indoor pool at Palm Heights?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have 24-hour pool access.

What amenities will couples enjoy at Palm Heights?

This beachfront hotel offers many amenities for couples, including in-room massages as well as a beach bar and 2 restaurants.

Are there hot tubs at Palm Heights?

No, this hotel doesn't have a spa tub.

Does Palm Heights have a restaurant that serves breakfast?

Yes, Palm Heights has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Palm Heights allow pets to stay free of charge?

Yes, pets stay free at Palm Heights and the property also provides food and water bowls for pets.

Are there connecting rooms at Palm Heights?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Palm Heights?

The closest major airport to Palm Heights is Owen Roberts Intl. Airport (GCM), which is 3.6 mi away (11 minutes by car).

Are there rooms with balconies at Palm Heights?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy ocean views.

Does Palm Heights offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Palm Heights.

Palm Heights Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 271 out of 294 reviews
Rating 8 - Good. 20 out of 294 reviews
Rating 6 - Okay. 2 out of 294 reviews
Rating 4 - Poor. 1 out of 294 reviews
Rating 2 - Terrible. 0 out of 294 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great intimate hotel with beach front access. The staff were incredible and incredibly accommodating. The amenities, food, spa, and etc. were all unbelievable. Truly a vacation to remember.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the property is beautiful and the food is amazing!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is spectacular, the service is first-rate, the food is fresh, hot and delicious. The location is ideal, the trek from the room to the beach is short. We had a wonderful week and highly recommend this hotel.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Most wonderful place in the carribean!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great drip coffee in the room, nice friendly staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded all expectations—beautiful property paired with truly incredible staff. The attention to detail, overall atmosphere, and level of service made the entire experience stand out. Would absolutely return.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite hotels I’ve ever stayed at
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and grounds are beautiful!
Stayed 5 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was extremely nice and made my family feel very welcome.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest staff!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing friendly clean unique private
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I came to Palm Heights to celebrate my birthday and Maria and the rest of the staff went above and beyond to make our stay unforgettable! The food at Tillie’s is the best on the island and the spa and gym are amazing! We can’t wait to come back
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t say enough about this property! It’s beautiful, the staff is the friendliest! Can’t wait to go back!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly attentive staff and management. Very nice, comfortable, and spacious rooms
Stayed 5 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the location was perfect. The staff is incredible. We will definitely be back!
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing. Really made us feel welcomed. Had a great experience.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay again Air conditioning in bedrooms should be improved It is freezing in the living room area and much too hot in the bedroom We slept with our bedroom door open for air circulation
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully curated boutique hotel. The staff were kind and attentive. The variety of food allows you to continually eat at the property without getting bored of it. I would give this place 10/10
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels! The quality of everything is superb, staff is very friendly and attentive, food is great in every restaurant! We had an exceptional stay at this hotel! Highly recommend!!!
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real gem of a resort! Everyone we encountered on the staff was gracious, helpful, and kind. We had a blast and will be back.
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 days in paradise

An amazing property with exquisite room and vies. Delicious food and amazing service.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and most unbelievable stay! Highly recommended.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Beautiful property. Great service- VERY PRICEY!
Stayed 4 nights in Apr 2025