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Palm Heights

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

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Photo gallery for Palm Heights

2 outdoor pools, free cabanas, pool umbrellas
Property preview
Balcony view
Suite, Multiple Beds | Terrace/patio
2 outdoor pools, free cabanas, pool umbrellas

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Spa
  • Parking included
  • Breakfast available

Explore the area

View in a map
747 West Bay Road, Seven Mile Beach
  • Place, Governor's Beach
  • Place, Camana Bay
  • Place, Seven Mile Beach
    ‪1 min drive‬
  • Airport, George Town (GCM-Owen Roberts Intl.)

Room options

View all photos for Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Suite)

Balcony view

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Suite)

10.0 out of 10
Exceptional
(7 reviews)
  • 605 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds (One Bedroom Oceanfacing Suite)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 2 Double Beds (One Bedroom Oceanfacing Suite)

10.0 out of 10
Exceptional
(1 review)
  • 650 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite)

10.0 out of 10
Exceptional
(1 review)
  • 990 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Deluxe Suite)

55-inch Smart TV with cable channels, TV, Netflix

Deluxe Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Deluxe Suite)

10.0 out of 10
Exceptional
(8 reviews)
  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (One Bedroom Oceanfacing Penthouse Sui)

View from room

Suite, 1 King Bed (One Bedroom Oceanfacing Penthouse Sui)

10.0 out of 10
Exceptional
(2 reviews)
  • 650 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite)

  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (One Bedroom Oceanfacing Deluxe Suite)

Beach/ocean view

Deluxe Suite, 1 King Bed (One Bedroom Oceanfacing Deluxe Suite)

10.0 out of 10
Exceptional
(4 reviews)
  • 650 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Suite, Multiple Beds

  • 1317 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit)

Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit) | View from room

Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit)

  • 650 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Terrace, Beachfront (Two Bedroom Beachfront Terrace Suite)

Terrace/patio

Suite, Multiple Beds, Terrace, Beachfront (Two Bedroom Beachfront Terrace Suite)

  • 990 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite)

8.0 out of 10
Very good
(2 reviews)
  • 990 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Penthouse, 1 King Bed (Ocean facing)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Penthouse, 1 King Bed (Ocean facing)

  • 640 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms, Beachfront (Suite)

Penthouse, 3 Bedrooms, Beachfront (Suite) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Penthouse, 3 Bedrooms, Beachfront (Suite)

  • Sleeps 7
  • 3 King Beds

About the neighborhood

Seven Mile Beach

Palm Heights places you within a 5-minute walk of Seven Mile Beach and Galleria Plaza. This 52-room, 5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.

What's nearby

  • Seven Mile Beach - 1 min drive - 0.2 miles

Getting around

  • Owen Roberts Intl. Airport (GCM) - 11 min drive

Restaurants

  • ‪Subway (Westshore) - ‬11 min walk
  • ‪Agua Restaurant & Lounge - ‬14 min walk
  • ‪Ragazzi Ristorante Pizzaria - ‬2 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪The Hive - ‬8 min walk

About this property

Palm Heights

Luxury hotel on the beach, with 2 outdoor pools
Guests staying at Palm Heights enjoy access to 2 outdoor pools, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free valet parking is available. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include coffee/tea in a common area, a library, and free newspapers.
55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds sport Frette Italian sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Dining areas, minibars, and coffee makers are other standard amenities.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 6.50 to 15 for adults and USD 8 to 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Resident's Lounge
  • Tillie's

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 24-hour pool access
  • Kayaking
  • Library
  • Paddleboard
  • Playground

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Beach toys
  • Children's toys
  • Dining table
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Living room
  • Playground
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 90 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Pool access
  • Spa access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 6.5 to 15 for adults, and USD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Beach Suites Resort Seven Mile Beach
Beach Suites Resort
Beach Suites Seven Mile Beach
Beach Suites
Palm Heights Hotel
Palm Heights Seven Mile Beach
Palm Heights Hotel Seven Mile Beach

Frequently asked questions

Is a free cancellation option available at Palm Heights?

Palm Heights offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Palm Heights?

Located steps from Seven Mile Beach, this hotel is in Seven Mile Beach, and within a 10-minute walk of The Strand Shopping Center and Galleria Plaza. You'll also find Camana Bay and Governors Square less than a mile away.

Is there parking available at Palm Heights?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Palm Heights?

Spa services at the hotel include prenatal massages, deep-tissue massages, body wraps, and aromatherapy.

Does Palm Heights include a casino?

No, Palm Heights doesn't have a casino.

Will I find an indoor pool at Palm Heights?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have 24-hour pool access.

Is Palm Heights good for couples?

This beachfront hotel offers many amenities for couples, including in-room massages as well as a beach bar and 2 outdoor pools.

Does Palm Heights have a hot tub?

Yes, some guestrooms at this hotel feature private outdoor spa tubs.

Does Palm Heights have a restaurant that serves breakfast?

Yes, Palm Heights has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Palm Heights allow pets to stay free of charge?

Yes, pets stay free at Palm Heights and the property also provides food and water bowls for pets.

Are there connecting rooms at Palm Heights?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Palm Heights?

The closest major airport to Palm Heights is Owen Roberts Intl. Airport (GCM), which is 3.6 mi away (11 minutes by car).

Can I book a room with a balcony at Palm Heights?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy ocean views.

Does Palm Heights offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Palm Heights.

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