Palm Heights

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Palm Heights

2 outdoor pools, free cabanas, pool umbrellas
Terrace/patio
Beach/ocean view
Balcony view
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included
  • Spa
  • Breakfast available

Explore the area

Map
747 West Bay Road, Seven Mile Beach
  • Seven Mile Beach
    ‪3 min walk‬
  • Camana Bay
    ‪12 min walk‬
  • Governor's Beach
    ‪14 min walk‬
  • George Town (GCM-Owen Roberts Intl.)
    ‪11 min drive‬

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Room options

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Suite)

  • 604.9 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds (Ocean Facing)

  • Sleeps 3
  • 2 Double Beds

Villa (Beach Villa by Palm Heights)

  • Sleeps 8
  • 3 King Beds and 1 Twin Bed

Penthouse, 3 Bedrooms, Beachfront (Suite)

  • Sleeps 7
  • 3 King Beds

Penthouse, 1 King Bed (Ocean facing)

  • 640 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit)

  • 650 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Terrace, Beachfront (Two Bedroom Beachfront Terrace Suite)

  • 990 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite)

  • 990 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed (One Bedroom Oceanfacing Penthouse Sui)

  • 650 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite)

  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed (One Bedroom Oceanfacing Deluxe Suite)

  • 650 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds

  • 1316.6 sq ft
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Deluxe Suite, 2 Double Beds (One Bedroom Oceanfacing Suite)

  • 650 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite)

  • 990 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Multiple Beds, Beachfront (Two Bedroom Beachfront Penthouse Sui)

  • 990 sq ft
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Deluxe Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Deluxe Suite)

  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Seven Mile Beach

Palm Heights places you next to Cayman Crazy Golfing Mini Golf and within a 5-minute walk of Seven Mile Beach. This 52-room, 5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.

What's nearby

  • Seven Mile Beach - 3 min walk - 0.2 miles
  • The Strand Shopping Center - 6 min walk - 0.3 miles
  • Cayman Crazy Golfing Mini Golf - 9 min walk - 0.5 miles
  • Camana Bay - 12 min walk - 0.7 miles
  • Governor's Beach - 14 min walk - 0.8 miles

Getting around

  • Owen Roberts Intl. Airport (GCM) - 11 min drive

Restaurants

  • ‪Casa 43: Mexican Kitchen and Tequila Bar - ‬8 min walk
  • ‪Agua Restaurant & Lounge - ‬14 min walk
  • ‪Lone Star - Bar & Grill - ‬3 min walk
  • ‪Seven - ‬12 min walk
  • ‪andiamo - ‬13 min walk

About this property

Palm Heights

Luxury hotel on the beach, with 2 outdoor pools
Guests staying at Palm Heights enjoy access to 2 outdoor pools, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free valet parking is available. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include coffee/tea in a common area, a library, and free newspapers.
55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds sport Frette Italian sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Dining areas, minibars, and coffee makers are other standard amenities.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, French, Italian, Latvian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 6.50 to 15 for adults and USD 8 to 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Resident's Lounge
  • Tillie's

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 24-hour pool access
  • Kayaking
  • Library
  • Paddleboard
  • Playground

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Beach toys
  • Children's toys
  • Dining table
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Living room
  • Playground
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Service fee: 10 percent
  • Resort fee: USD 90 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Pool access
  • Spa access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 6.5 to 15 for adults, and USD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Beach Suites Resort Seven Mile Beach
Beach Suites Resort
Beach Suites Seven Mile Beach
Beach Suites
Palm Heights Hotel
Palm Heights Seven Mile Beach
Palm Heights Hotel Seven Mile Beach

Frequently asked questions

Is a free cancellation option available at Palm Heights?

Palm Heights offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Palm Heights?

This hotel is located in Seven Mile Beach, just steps from Seven Mile Beach and Cayman Crazy Golfing Mini Golf, and within a short walk of The Strand Shopping Center. You'll also find Camana Bay and Governor's Beach less than a mile away.

Is parking available on site at Palm Heights?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Palm Heights?

Spa services at the hotel include sports massages, Swedish massages, couples treatments, and body wraps.

Does Palm Heights include a casino?

No, Palm Heights doesn't have a casino.

Will I find an indoor pool at Palm Heights?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have 24-hour pool access.

Is Palm Heights good for couples?

This beachfront hotel offers many amenities for couples, including in-room massages as well as a beach bar and 2 outdoor pools.

Does Palm Heights have a hot tub?

Yes, some guestrooms at this hotel feature private outdoor spa tubs.

Does Palm Heights have a restaurant that serves breakfast?

Yes, Palm Heights has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Palm Heights allow pets to stay free of charge?

Yes, pets stay free at Palm Heights and the property also provides food and water bowls for pets.

Does Palm Heights have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Palm Heights?

The closest major airport to Palm Heights is Owen Roberts Intl. Airport (GCM), which is 3.6 mi away (11 minutes by car).

Are there rooms with balconies at Palm Heights?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy ocean views.

Does Palm Heights offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Palm Heights.

Palm Heights Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 232 out of 254 reviews
Rating 8 - Good. 19 out of 254 reviews
Rating 6 - Okay. 2 out of 254 reviews
Rating 4 - Poor. 1 out of 254 reviews
Rating 2 - Terrible. 0 out of 254 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable!! Beautiful quaint boutique. We usually stay at the Ritz but this is a much different experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Candace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly service when you entered the property was so needed especially since for a well needed vacation. Food options was good Loved the fitness facility! Used it twice a day. Will certainly make our way back to Palm Heights.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 3 nights in Aug 2024

10/10 Excellent

Riqueza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property with beautiful views, great food and drink, and the very best part of the experience is the service — unparalleled, amazing guest service that rivals anywhere in the world. Wonderful time for me, my mother and two daughters. We will be back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Carlos M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and most unbelievable stay! Highly recommended.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kingsley, Elmont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this review 10 stars I would. My wife and I and another couple spent 5 days here. We didn’t know what to expect … what we experienced was like nothing we’ve experienced at other resorts. The attention to detail of our stay, the friendly staff through the resort, the fantastic food, the accommodations and the overall layout and look of the resort was fantastic. This is a must when traveling to Grand Cayman!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Jerome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience for our first time in the Caymans. Every aspect of this hotel is a 5 star experience and the staff really take care of your every need. We also had a rental car and they took care of that with valet service free of charge. Amazing spa which we liked so much that we came back for massages twice. We will definitely be back and there is no other place that we would choose to stay while on Grand Cayman
Stayed 6 nights in Jul 2024

10/10 Excellent

Derek, Nashville

Stayed 5 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 6 nights in Jul 2024

10/10 Excellent

Wendy, Dublin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the location was perfect. The staff is incredible. We will definitely be back!
Stayed 5 nights in Jul 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Natalia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest staff!
Stayed 4 nights in Jun 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 days in paradise

An amazing property with exquisite room and vies. Delicious food and amazing service.
Stayed 4 nights in May 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with great beach views beside a busy road
Stayed 3 nights in Mar 2024

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More individual environment than high-rise hotels. Excellent staff assistance on everything. A first-class choice...
Stayed 6 nights in Jan 2024

10/10 Excellent

Huma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most sensational hotel I’ve ever been to. Ambiance and location were incredible! Loved how close the hotel was to the beach. Everything was so easily accessible. Staff was friendly and super knowledgeable. Tillies was the best restaurant on the island. Had the best time! I will definitely be going back ❤️
Stayed 4 nights in Jan 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palm Heights is cool and chic, yet comfortable and understated. One of the highlights is the beach. From the vibey set up, white sands, and incredible service - it is a sanctuary! The staff is amazing and make you feel at home. Concierge makes everything a breeze and possible. The staff is from all over the world, so it was fun to get to know them. Be sure to get to know George, Sunshine, and Grazia on the beach. You’ll be in great hands. Timothy, Giuseppe, and Shailend are so kind and helpful at Tillie’s. The gym was also incredible. The classes offered are top-notch and the facilities are elite. We can’t thank Palm Heights enough for an amazing week in paradise!
Stayed 7 nights in Dec 2023

10/10 Excellent

Simone Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was stunning. The staff was amazing. They responded immediately with any questions or concerns I had while visiting.
Stayed 4 nights in Nov 2023

10/10 Excellent

Kiley Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay here, service was not a good as it was back in 2019. It was still good, just not as good.
Stayed 5 nights in Nov 2023

10/10 Excellent

Salvatore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been a frequent visitor to Grand Cayman. We have stayed at the Kipton Seafire but decided to give The Palm Heights a try, OMG so glad we did! What makes this place so Incredible? Upon our arrival we are escorted to a beautiful room to check in where they offer you a cold towel and a hand massage! Rooms are not available until 4pm but no worries they provided us with a place to change, and off we were to the beach and they called us when our room was ready. The service on the beach and throughout the resort is exceptional! A big shout out to Grace at Coconut Club, as well as All the servers, they make your time on the beach exceptionally enjoyable, but none of it would be possible without the exemplary leadership from Deborah who goes above and beyond to make your time at The Palm the most memorable time ever! Please make The Palm your hotel choice you will not be disappointed! Already planning our next trip here! Can’t wait!
Stayed 8 nights in Aug 2023

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a quick getaway with my wife, and Palm Heights was the highlight of the trip. The staff was fun, friendly, and very attentive. The suites, pools, and lounges had amazing aesthetics and everything we needed. Even the Palm Heights premade drinks in the minibar were really good. The beach was clean, not crowded, and offered plenty of activities whenever we wanted it. The restaurants were fantastic and always available when we wanted a snack. Overall, the hotel had the perfect vibe for the getaway we had hoped for.
Stayed 2 nights in Aug 2023