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Cycad Palm Hotel

3.5 star property
Hotel in Serowe with a rooftop terrace and a 24-hour front desk

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Photo gallery for Cycad Palm Hotel

Premium bedding, individually decorated, individually furnished, desk
Outdoor banquet area
Exterior
Property entrance
Staircase

Reviews

4.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Plot 25139 Dinokwane, Serowe
  • Place, Khama III Memorial Museum
    ‪5 min drive‬
  • Place, Royal Cemetery
    ‪5 min drive‬
  • Place, Khama Rhino Sanctuary
    ‪8 min drive‬

Room options

View all photos for Premium Double Room, 1 Double Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Premium Double Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom

Premium bedding, individually decorated, individually furnished, desk

Deluxe Twin Room, 1 Bedroom

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Serowe

Cycad Palm Hotel places you within a 5-minute drive of Khama III Memorial Museum and Royal Cemetery. This 6-room, 3.5-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Khama III Memorial Museum - 5 min drive - 4.2 miles
  • Royal Cemetery - 5 min drive - 4.2 miles
  • Serowe Stadium - 8 min drive - 4.9 miles
  • Khama Rhino Sanctuary - 8 min drive - 5.9 miles
  • Khama Rhino Sanctuary - 17 min drive - 20.1 miles

Restaurants

  • ‪Serowe Hotel - ‬4 min drive
  • ‪Morning Star Bar - ‬9 min drive
  • ‪Barcelos - ‬6 min drive
  • ‪Hungry Lion - ‬18 min walk
  • ‪White Palace Serowe - ‬2 min drive

About this property

Cycad Palm Hotel

Hotel in Serowe with a rooftop terrace and a 24-hour front desk
Guests of Cycad Palm Hotel enjoy a rooftop terrace, free WiFi in public areas, and meeting rooms. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include laundry facilities and a garden.
56-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer deep soaking tubs and free toiletries. Private yards, refrigerators, and electric kettles are also standard.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: USD 12 for adults and USD 8 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Elevator
  • Tile flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 56-inch LCD TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately USD 12 for adults and USD 8 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cycad Palm Hotel Serowe
Cycad Palm Hotel Gaborone
Cycad Palm Gaborone
Hotel Cycad Palm Hotel Gaborone
Gaborone Cycad Palm Hotel Hotel
Hotel Cycad Palm Hotel
Cycad Palm
Cycad Palm Hotel Hotel
Cycad Palm Hotel Serowe
Cycad Palm Hotel Hotel Serowe

Frequently asked questions

Is free cancellation available at Cycad Palm Hotel?

Cycad Palm Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do within easy reach of Cycad Palm Hotel?

This hotel is located in Serowe, close to Serowe Stadium, Khama III Memorial Museum, and Royal Cemetery.

Will I be able to park at Cycad Palm Hotel?

Yes, self parking is offered for free at the hotel.

Does Cycad Palm Hotel have a casino?

No, Cycad Palm Hotel doesn't have a casino.

Is there an indoor pool at Cycad Palm Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Cycad Palm Hotel?

Couples staying at this hotel will appreciate amenities like a soaking tub and premium bedding as well as a restaurant.

Are there hot tubs at Cycad Palm Hotel?

No, there isn't a spa tub at this hotel.

Does Cycad Palm Hotel have a restaurant with a breakfast menu?

Yes, Cycad Palm Hotel serves an English breakfast each morning for a surcharge from its restaurant.

Does Cycad Palm Hotel allow pets to stay for free?

No, pets aren't allowed at Cycad Palm Hotel.

Are there connecting rooms at Cycad Palm Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Cycad Palm Hotel?

No, there aren't any guestrooms with balconies at Cycad Palm Hotel.

Cycad Palm Hotel Reviews

Reviews

4.4
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

7.2/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

SHARON

Liked: Cleanliness, property conditions & facilities, room comfort
We were very unhappy with the breakfast.
Stayed 1 night in Dec 2025

2/10 Terrible

Orefitlhetse

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Despite confirmation of booking. We had no room reserved. The hotel was fully booked. We had to call the Managing Director, who finally squeezed us into the Managers rest room.
Stayed 1 night in Jun 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia booking not aligned to hotel booking system, pokey room, in the morning - no water, no electricity, generator not working. Poor “hotel”.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing stay at Cycad Palm Hotel...

The two rooms we booked were fine. However, we completed the booking on "hotels.com" and reserved one room with 2 twin beds, which we learned the hotel did not offer. It took us over 30 minutes to check-in, because the reception desk clerk was not able to verify that I prepaid the room. Also, the hotel offers two buildings on the property, and the restaurant and bar are located in separate buildings, which made dining and drinking difficult, and this arrangement should be improved. I was required to order food in one building, then walk to the other building to order beers. Regarding food, we ordered a family dinner and were surprised that the kitchen staff took almost 2 hours to prepare pizza's, salads and a chicken plate. A suggestion is that the kitchen staff be provided better training, to allow for quicker dining experience for patrons.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020