I liked how helpful the reception staff were. They even made sure we knew which terminal we needed to go to, and told us the various ways we could get there. We had everything we needed for the night, and the room service food we ordered was tasty.
I booked this hotel for its proximity to the airport. It was indeed very convenient to terminal 2, it's about 10 minutes walk plus there are lots of food choices and groceries at the terminal 2. My flight was actually at terminal 1, but riding the express train takes few minutes from terminal 1 was easy. The room is clean and decent. However with no tooth brushes. Other guests are noisy throughout the night so be prepared.
Not fancy, but adequate. Extremely convenient, especially if connecting from KLIA main terminal to KLIA-2 terminal. Free 24-hour shuttle between terminals. No taxi necessary to this hotel from KLIA-2 terminal (or back again). It is a 5-minute walk through a dedicated covered walkway, which was great for me since I arrived late at night into KLIA main terminal, and had an early morning, next-day departure from KLIA-2.
Close to airport terminal. The breakfast had good choices.
The location is perfect: just outside KLIA2. Access to the hotel is poorly marked though: the covered walkway is only accessible from some deserted mezzanine level of the carpark. More signs should be put up. The hotel is pleasant and vibrant. Rooms are nice and clean, have the necessary amenities. The rooms are a bit run down, nothing special, just from normal regular use. The walls are very thin, the noise from adjacent rooms and the hall was heard in the room. I’d recommend the hotel to anyone having an early flight from KLIA2.
Good hotel for transit paaengers. All you need. Near - bus station, food cort.
It is 2 minutes from the airport, very clean and nice.
Nice for a transfer hotel. All basic necessities are included.
Close to KLIA2- there is a walkway that connects the airport to the hotel insides the airport. It is about a short 3-5 mins walk- in the airport there are ATM, restaurants, shops. The free connection shuttle from KLIA and KLIA2 drops you off at the garage, where you can see the hotel from there, but there is a no side walk to get to the hotel, to go to the walkway you have to go into the KLIA2 and go up one level and there are clear signs to direct you where to go. I wasn't aware of the walkway and ended up walking on the street (thank goodness it was very late, so there isn't any cars).
We were experiencing visa problems for our trip onwards to Vietnam. The lady at the front desk was amazing and went above and beyond to help us with photocopies and printing things and finding us a place to get our visa pictures done. She was the best thing that has happened to us in the last 2 days. Thank you from the bottom of our hearts to Miss Bibiwin. On the negative side the bathroom kept on smelling like dirty feet, and we couldn't get an extra pillow (but they did give us an extra blanket to use instead so they really tried to please us as best they could).
Tune Hotel KLIA-KLIA2, Airport Transit Hotel places you 5.9 mi (9.6 km) from Mitsui Outlet Park Klia Sepang. This 434-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Start each morning off right with buffet breakfast served for a fee.
All 434 rooms feature free bottled water, ceiling fans, and safes. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Desks are also available.
Built in 2014, the brand new Tune Hotel KLIA-KLIA2, Airport Transit Hotel features free WiFi in public areas, a terrace, and a garden. Self parking is offered for MYR 46 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
I liked how helpful the reception staff were. They even made sure we knew which terminal we needed to go to, and told us the various ways we could get there. We had everything we needed for the night, and the room service food we ordered was tasty.
I booked this hotel for its proximity to the airport. It was indeed very convenient to terminal 2, it's about 10 minutes walk plus there are lots of food choices and groceries at the terminal 2. My flight was actually at terminal 1, but riding the express train takes few minutes from terminal 1 was easy. The room is clean and decent. However with no tooth brushes. Other guests are noisy throughout the night so be prepared.
Dear Guest, Thank you for taking the time to share your review with us. Glad to know that the location was convenient for your travel needs .Your feedback helps us identify the areas we can improve . I am disappointed to learn of the shortcomings you experienced . We hope to welcome you back to the hotel soon. Regards, Carolene Bosco - Assistant Manager
Not fancy, but adequate. Extremely convenient, especially if connecting from KLIA main terminal to KLIA-2 terminal. Free 24-hour shuttle between terminals. No taxi necessary to this hotel from KLIA-2 terminal (or back again). It is a 5-minute walk through a dedicated covered walkway, which was great for me since I arrived late at night into KLIA main terminal, and had an early morning, next-day departure from KLIA-2.
Dear Guest,Thank you for taking the time to post your comments. It was indeed a pleasure to read your very kind review knowing the location was the best choice for your stay. Thank you once again for staying with us and we look forward for your return for another wonderful stay. Regards, Carolene Bosco - Assistant Manager
Close to airport terminal. The breakfast had good choices.
Dear Guest, Thank you for your brilliant feedback and recommendation on our hotel. We look forward to welcome you back for another exceptional stay at Tune KLIA2. Regards, Carolene Bosco - Assistant Manager
The location is perfect: just outside KLIA2. Access to the hotel is poorly marked though: the covered walkway is only accessible from some deserted mezzanine level of the carpark. More signs should be put up. The hotel is pleasant and vibrant. Rooms are nice and clean, have the necessary amenities. The rooms are a bit run down, nothing special, just from normal regular use. The walls are very thin, the noise from adjacent rooms and the hall was heard in the room. I’d recommend the hotel to anyone having an early flight from KLIA2.
Dear Guest, Thank you for leaving us with a review of your recent stay. Whilst we are happy to note that you found our hotel's location to be a perfect choice, we are also disappointed to note that we have fallen slightly short in other areas. Rest assured that your feedback will be shared with our team for immediate improvements. I hope to welcome you back soon. Regards, Carolene Bosco - Assistant Manager
Good hotel for transit paaengers. All you need. Near - bus station, food cort.
Dear Guest,Thank you for leaving us with a great review. I am thrilled to hear that you have enjoyed your stay with us and that you found our hotel's location to your liking. We look forward to welcoming you back to Tune KLIA2 again soon. Regards, Carolene Bosco - Assistant Manager
It is 2 minutes from the airport, very clean and nice.
Dear Guest, Thank you for taking the time to post your comments. It was indeed a pleasure to read your very kind review knowing the location was the best choice for your stay. Thank you once again for staying with us and we look forward for your return for another wonderful stay. Regard Carolene Bosco - Assistant Manager
Nice for a transfer hotel. All basic necessities are included.
Dear Guest, Thank you for your kind review. We are pleased to hear that you had a great stay with us as we constantly emphasize on the importance of guest satisfaction. We truly appreciate your positive review on our product and services and look forward to welcome you back soon. Regards, Carolene Bosco - Duty Manger
Close to KLIA2- there is a walkway that connects the airport to the hotel insides the airport. It is about a short 3-5 mins walk- in the airport there are ATM, restaurants, shops. The free connection shuttle from KLIA and KLIA2 drops you off at the garage, where you can see the hotel from there, but there is a no side walk to get to the hotel, to go to the walkway you have to go into the KLIA2 and go up one level and there are clear signs to direct you where to go. I wasn't aware of the walkway and ended up walking on the street (thank goodness it was very late, so there isn't any cars).
Thank you for taking the time to share your experience with us. We're so happy to hear that you had a good stay with us. We have link bridge from hotel to airport KLIA2 and guest have option to take bridge or cross cover using road. We look forward - to welcoming you back.
We were experiencing visa problems for our trip onwards to Vietnam. The lady at the front desk was amazing and went above and beyond to help us with photocopies and printing things and finding us a place to get our visa pictures done. She was the best thing that has happened to us in the last 2 days. Thank you from the bottom of our hearts to Miss Bibiwin. On the negative side the bathroom kept on smelling like dirty feet, and we couldn't get an extra pillow (but they did give us an extra blanket to use instead so they really tried to please us as best they could).
Thanks for taking the tune to give your feedback. We apologized to hear that your room did not meet the standards you expect from us. Hotel overall cleanliness is our main priority - and will addressed this matter with our housekeeping department to ensure this won't happen again. We also appreciate the comments given about our team member Bibiwin. We trust this clarifies your feedback as we look forward to welcome you again in near future. Regards – Tune Hotel KLIA2
Dear Hannah,Thanks for this fantastic review and the kind words! We pride ourselves on our customer service and love to provide our guests with the most comfortable of experiences while serving as your home away from home! Thank you for recommending us, we hope to accommodate you anytime you are traveling to this area in the future. Regards, Carolene Bosco - Assistant Manager