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Lotte Hotel Jeju

5.0 star property
Elegant beach resort and outdoor pool
VIP Access

Choose dates to view prices

Photo gallery for Lotte Hotel Jeju

Exterior
Creator video - submitted by Explore Bluegreenland
Exterior
Courtyard
ROYAL SUITE | Down comforters, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808
  • Place, Jeju Teddy Bear Museum
    ‪3 min walk‬
  • Place, Yeomiji Botanical Garden
    ‪6 min walk‬
  • Place, Jungmun Saekdal Beach
    ‪8 min walk‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for DELUXE TERRACE OCEAN DOUBLE

Down comforters, in-room safe, desk, laptop workspace

DELUXE TERRACE OCEAN DOUBLE

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for DELUXE GARDEN DOUBLE

DELUXE GARDEN DOUBLE | Down comforters, in-room safe, desk, laptop workspace

DELUXE GARDEN DOUBLE

  • Sleeps 2
  • 1 Queen Bed

View all photos for DELUXE MOUNTAIN DOUBLE

View from room

DELUXE MOUNTAIN DOUBLE

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Ondol Garden)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room (Ondol Garden)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

View all photos for DELUXE MOUNTAIN TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN TWIN

  • Sleeps 3
  • 2 Twin Beds

View all photos for CHARLOTTE TERRACE OCEAN DOUBLE

Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE TERRACE OCEAN DOUBLE

  • Sleeps 2
  • 1 Double Bed

View all photos for CHARLOTTE GARDEN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE GARDEN FAMILY TWIN

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for CHARLOTTE TERRACE OCEAN FAMILY TWIN

CHARLOTTE TERRACE OCEAN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE TERRACE OCEAN FAMILY TWIN

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for PREMIER OCEAN SUITE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN SUITE DOUBLE

  • Sleeps 3
  • 1 King Bed

View all photos for Charlotte Family Twin - No View

Down comforters, in-room safe, desk, laptop workspace

Charlotte Family Twin - No View

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Family Twin (Annex) - No View

Down comforters, in-room safe, desk, laptop workspace

Deluxe Family Twin (Annex) - No View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for CORNER SUITE DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

CORNER SUITE DOUBLE DOUBLE

  • Sleeps 4
  • 2 Double Beds

View all photos for HELLO KITTY FAMILY TWIN (KIDS)

Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (KIDS)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (PRINCESS)

HELLO KITTY FAMILY TWIN (PRINCESS) | Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (PRINCESS)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (LADIES)

HELLO KITTY FAMILY TWIN (LADIES) | Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (LADIES)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Family Twin (Main Building) - No View

Down comforters, in-room safe, desk, laptop workspace

Deluxe Family Twin (Main Building) - No View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN DOUBLE DOUBLE

DELUXE MOUNTAIN DOUBLE DOUBLE | Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN DOUBLE DOUBLE

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

PREMIER GARDEN FAMILY TWIN

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for JUNIOR SUITE OCEAN TWIN

JUNIOR SUITE OCEAN TWIN | Down comforters, in-room safe, desk, laptop workspace

JUNIOR SUITE OCEAN TWIN

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 2 Double Beds (Ocean)

Down comforters, in-room safe, desk, laptop workspace

Premier Suite, 2 Double Beds (Ocean)

  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

PREMIER GARDEN DOUBLE DOUBLE

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for PREMIER OCEAN DOUBLE

PREMIER OCEAN DOUBLE | Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN DOUBLE

  • Sleeps 3
  • 1 Queen Bed

View all photos for PREMIER OCEAN FAMILY TWIN

PREMIER OCEAN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN FAMILY TWIN

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room (Ondol Garden)

Down comforters, in-room safe, desk, laptop workspace

Premier Room (Ondol Garden)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Presidential Suite, Ocean View (Double)

Presidential Suite, Ocean View (Double) | Down comforters, in-room safe, desk, laptop workspace

Presidential Suite, Ocean View (Double)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN SUITE FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN SUITE FAMILY TWIN

  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite (Pool Villa Twin Garden)

Family Suite (Pool Villa Twin Garden) | Down comforters, in-room safe, desk, laptop workspace

Family Suite (Pool Villa Twin Garden)

  • Sleeps 5
  • 1 Twin Bed and 1 Queen Bed

View all photos for PREMIER OCEAN SUITE FAMILY TWIN

TV

PREMIER OCEAN SUITE FAMILY TWIN

  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for Premier Suite (Ondol Garden)

Premier Suite (Ondol Garden) | Down comforters, in-room safe, desk, laptop workspace

Premier Suite (Ondol Garden)

  • Sleeps 6
  • 1 Queen Bed and 1 Twin Bed

View all photos for ROYAL SUITE

ROYAL SUITE | Down comforters, in-room safe, desk, laptop workspace

ROYAL SUITE

  • Sleeps 3
  • 1 King Bed

Family Twin Room, Terrace (POKEMON OCEAN)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN FAMILY TWIN

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for DEXLUE GARDEN FAMILY TWIN

DEXLUE GARDEN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

DEXLUE GARDEN FAMILY TWIN

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

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Indoor pool, outdoor pool, lifeguards on site

Parnas Hotel Jeju

Jungmun
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 1,006 reviews
$174 nightly
The price is $192
Mar 4 - Mar 5
Total with taxes and fees
Parnas Hotel Jeju

About the neighborhood

Seogwipo

Located in Jungmun within a short stroll of Jeju Teddy Bear Museum, Lotte Hotel Jeju is within a 10-minute drive Hello Kitty Island. This 5-star resort has 500 guestrooms and offers a casino, an outdoor pool, and an indoor pool.
View more Resorts in SeogwipoOpens in a new window

What's nearby

  • Jeju Teddy Bear Museum - 3 min walk - 0.2 miles
  • Jungmun Golf Club - 6 min walk - 0.3 miles
  • Yeomiji Botanical Garden - 6 min walk - 0.3 miles
  • Jungmun Saekdal Beach - 8 min walk - 0.5 miles
  • Cheonjeyeon Falls - 12 min walk - 0.6 miles

Getting around

  • Jeju Intl. Airport (CJU) - 37 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪더 파크뷰 (The Parkview) - ‬14 min walk
  • ‪신우성타운 - ‬4 min walk
  • ‪Lounge & Bar - ‬10 min walk
  • ‪제주신라 바당 로비라운지 - ‬14 min walk

About this property

Lotte Hotel Jeju

Elegant beach resort and outdoor pool
At Lotte Hotel Jeju, guests enjoy a casino, an indoor pool, and an outdoor pool. Airport transportation is made easy with a free airport shuttle during limited hours. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and TVs with satellite channels. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and bidets. Balconies, dining areas, and sitting areas are also standard.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Indoor pool, outdoor pool, lifeguards on site
Parnas Hotel Jeju
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 1,006 reviews
$174 nightly
The price is $192
Mar 4 - Mar 5
Total with taxes and fees
Parnas Hotel Jeju

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 10:00 AM to 5:00 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 85,000 for adults and KRW 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Seine

Things to do

  • 4 gaming tables
  • Arcade/game room
  • Bowling alley
  • Casino (1,175 square feet of space)
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Renovations and closures

The property will be renovating from March 8 2026 to March 12 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for KRW 48400.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KRW 85000 for adults and KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Frequently asked questions

Are free cancellation options available at Lotte Hotel Jeju?

Lotte Hotel Jeju offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Lotte Hotel Jeju?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at Lotte Hotel Jeju on Mar 11, 2026 start from $152.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Lotte Hotel Jeju?

This resort is situated in Jungmun, just steps from Jeju Teddy Bear Museum and PLAY K-POP, and within a short walk of Jungmun Golf Club. You'll also find Jungmun Saekdal Beach and Yeomiji Botanical Garden less than a mile away.

Is parking available on site at Lotte Hotel Jeju?

Yes, there is accessible parking and electric car charging available.

Is there a spa available at Lotte Hotel Jeju?

Spa services at the resort include massages.

Does Lotte Hotel Jeju feature a casino at the property?

Yes, Lotte Hotel Jeju has a casino that's 1175 square feet and includes 4 gaming tables and 2 VIP rooms.

Will I find an indoor pool at Lotte Hotel Jeju?

Yes, this resort has an indoor pool along with an outdoor pool.

Is Lotte Hotel Jeju good for couples?

There are many amenities for couples at this resort, including an outdoor pool and a bar plus some guestrooms feature private saunas.

Are there hot tubs at Lotte Hotel Jeju?

No, but this resort does have a sauna.

Does Lotte Hotel Jeju have a restaurant that serves breakfast?

Yes, Lotte Hotel Jeju serves buffet breakfast for a surcharge each morning at La Seine.

Will Lotte Hotel Jeju allow pets to stay for free?

No, pets aren't allowed at Lotte Hotel Jeju though service animals are welcome.

Are there connecting rooms at Lotte Hotel Jeju?

No, this resort doesn't feature connecting guestrooms.

What is the closest airport to Lotte Hotel Jeju?

The closest major airport to Lotte Hotel Jeju is Jeju Intl. Airport (CJU), which is 24.5 mi away (37 minutes by car).

Can I book a room with a balcony at Lotte Hotel Jeju?

Yes, every guestroom at Lotte Hotel Jeju comes with a balcony with some featuring ocean or garden views.

Lotte Hotel Jeju Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 821 out of 1013 reviews
Rating 8 - Good. 124 out of 1013 reviews
Rating 6 - Okay. 32 out of 1013 reviews
Rating 4 - Poor. 16 out of 1013 reviews
Rating 2 - Terrible. 20 out of 1013 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Georgette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing. Professional hospitality and great service from start to finish. We were upgraded to a room with beautiful views, thank you. We would not hesitate to stay here again We highly recommend this hotel
Stayed 4 nights in Nov 2025

10/10 Excellent

heejin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Ga-Mok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel, great staff, relaxed environment
Stayed 2 nights in Oct 2025

10/10 Excellent

Bayasgalan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Very nice upscale hotel. The only complaint I have is the jacuzzi and sauna weren’t hot enough;)
Stayed 3 nights in Oct 2025

8/10 Good

wade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and luxurious feeling. However anything added on is way overpriced.
Stayed 2 nights in Oct 2025

10/10 Excellent

JAI

Stayed 3 nights in Oct 2025

2/10 Terrible

LU

Sucks
Stayed 2 nights in Oct 2025

10/10 Excellent

Yeon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful wonderful wonderful No other things to say
Stayed 2 nights in Oct 2025

10/10 Excellent

Addison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, amazing high quality food. Would have wished they had more cocktail options next to the pool and the slide were open during the week not only on weekends
Beach accessible from hotel via stairs
Stayed 6 nights in Sep 2025

10/10 Excellent

Kim

Stayed 1 night in Sep 2025

8/10 Good

Dhom

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good resort but a bit old furniture
Stayed 3 nights in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
있는동안 넘 즐겁게 있다 갑니다. 저녁 늦게 도착했는데 체크인할 때 여자직원분이 엄청 친절하셔서 처음부터 기분좋게 여행 시작해서 푹 쉬다 갑니다 !
Stayed 1 night in Sep 2025

10/10 Excellent

Aria

Stayed 3 nights in Sep 2025

10/10 Excellent

Hyuk J

Stayed 3 nights in Sep 2025

10/10 Excellent

Sherrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how much they value cleanliness. My sheets were fresh everyday. I also had laundry done that came back fresh and pressed. The grounds around the property are gorgeous, and the pool entertainment is really good. Highly recommend this hotel.
bathroom
tub
full bed and twin
night time view from balcony
Stayed 4 nights in Sep 2025

10/10 Excellent

Vicky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all
Stayed 3 nights in Sep 2025

10/10 Excellent

Charlie

Liked: Amenities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Well stocked bathroom amenities. Staffs are helpful.
Stayed 3 nights in Sep 2025

6/10 Okay

Chun Peng

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel abit dated and also not value for money. Toothpaste and tooth brush are not provided with the name of sustainability but will charge if you want it. They could provide sustainable toothbrush but opt to charging customers. Staff are friendly and helpful.
Stayed 4 nights in Sep 2025

6/10 Okay

Youngduck

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ian Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2025

8/10 Good

Rosamaria, Beaverton

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location of the hotel is great, as there are quite a few attractions within walking distance. The dinner buffet was excellent and worth the high price tag. The on-site bowling alley is also a really fun touch. However, this hotel is primarily for families with kids, so if you don't have kids, I wouldn't recommend staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jiwoo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Rahul, Spartanburg

Traveled with family
Liked: Staff & service, amenities
Was a good stay, except that the AC in the room made noise. The breakfast has virtually no vegan options made it challenging. Given that the room was a low level room, the views were limited. Overall the value for money was not so great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Evelyne, Armonk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

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