See all properties

La Cheneaudiere - Hôtel Spa - Relais & Châteaux

Choose dates to view prices

Photo gallery for La Cheneaudiere - Hôtel Spa - Relais & Châteaux

A modern wooden house with a curved staircase, outdoor seating, and a pond.
Property video
A person lying on a sun lounger with a view of a forested landscape through large windows.
A spacious living room with a stone fireplace, large windows, and comfortable seating.
A modern building with a curved roof structure, stone steps leading to a reception area, and a cobblestone path.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
3 Rue Du Vieux Moulin, Colroy-la-Roche, Bas-Rhin, 67420
  • Place, Oberlin Museum
    ‪14 min drive‬
  • Place, Ballons des Vosges Nature Park
    ‪14 min drive‬
  • Place, Le Champ du Feu Ski Resort
    ‪20 min drive‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪61 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room (Les Terrasses)

A hotel room with a large bed, two bedside tables with lamps, a chair, a small table with a bowl, and a window with curtains.

Superior Double Room (Les Terrasses)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite 'Les Bruyères'

A modern bathroom with a large mirror, wooden vanity, and tropical wallpaper.

Junior Suite 'Les Bruyères'

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Double Room (Les Forêts)

A bedroom with a skylight, wooden shelving, a sofa, and a bed.

Comfort Double Room (Les Forêts)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room (Les Montagnes)

A modern bedroom with a large bed, two bedside tables, a decorative wall piece, and a window with curtains.

Comfort Double Room (Les Montagnes)

  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite

A covered outdoor seating area with a sofa and armchairs, a table with drinks, and a magazine.

Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Room (Les Villages)

A bedroom with a skylight, wooden shelving, a sofa, and a bed.

Room (Les Villages)

  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Top Suites with hot tub

A wooden cabin with a hot tub, outdoor seating, and a cozy interior.

Top Suites with hot tub

  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Double Room (Les Jardins)

Luxury Double Room (Les Jardins) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Double Room (Les Jardins)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Suite (La Costelle)

A modern bedroom with a large bed, a bathtub, and a large window with a forest view.

Panoramic Suite (La Costelle)

  • 605 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite (Baptiste)

A modern bedroom with a large bed, a chair, a desk, and a decorative wall piece.

Luxury Suite (Baptiste)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite (Marcel)

A modern living room with a sofa, patterned cushions, a tall wooden floor lamp, and a pendant light.

Luxury Suite (Marcel)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite (Mireille)

A room with a green accent wall, a circular mirror, a bed, and a view of greenery outside.

Luxury Suite (Mireille)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite (Lucie)

A spacious living area with a wooden staircase, a dining table with food and drinks, and a cozy seating area with patterned cushions.

Luxury Suite (Lucie)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite (Arlette)

A modern living room with a fireplace, yellow chairs, a sofa, and a glass coffee table.

Luxury Suite (Arlette)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Villa (François)

A traditional chalet with a stone facade, a wooden balcony, and a surrounding garden.

Luxury Villa (François)

  • 3229 sq ft
  • 5 bedrooms
  • Sleeps 15
  • 1 King Bed
  • Free WiFi

DOUBLE LUXURY

  • Sleeps 4
  • Free WiFi

DOUBLE COMFORT

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Colroy-la-Roche

La Cheneaudiere - Hôtel Spa - Relais & Châteaux places you 2.9 mi (4.7 km) from Oberlin Museum. This 38-room, 5-star hotel has 2 indoor and 3 outdoor pools, along with a full-service spa.

What's nearby

  • Oberlin Museum - 14 min drive - 5.9 miles
  • Ballons des Vosges Nature Park - 14 min drive - 6.6 miles
  • St. Bartholomew's Church - 19 min drive - 9.2 miles
  • Le Champ du Feu Ski Resort - 20 min drive - 12.6 miles
  • Alsace Adventure Park - 21 min drive - 13.2 miles

Getting around

  • Saulxures Station - 9 min drive
  • Strasbourg (SXB-Strasbourg Intl.) - 55 min drive

Restaurants

  • ‪La Tete En L'air - ‬17 min drive
  • ‪Hotel 48 Degrés Nord - ‬17 min drive
  • ‪Ferme Auberge du Kreuzweg - ‬16 min drive
  • ‪La Belle-Vue - ‬7 min drive
  • ‪Le Delicious - ‬15 min drive

About this property

La Cheneaudiere - Hôtel Spa - Relais & Châteaux

La Cheneaudiere - Hôtel Spa - Relais & Châteaux features a full-service spa, 2 indoor pools, and 3 outdoor pools. You can take advantage of free valet parking, along with an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a children's pool, a gym, and 3 hot tubs.
Guests can expect to find free WiFi and 35-inch LCD TVs with satellite channels and DVD players. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, espresso makers, and free newspapers are also available.
3 outdoor swimming pools, 2 indoor swimming pools, and 3 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Relais & Chateaux.

Similar properties

Miscellaneous
5 Terres Hotel & Spa - MGallery Collection
Barr
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 160 reviews
$263 nightly
The price is $293
Aug 2 - Aug 3
Total with taxes and fees
5 Terres Hotel & Spa - MGallery Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 28 for adults and EUR 14 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Bar du Spa
  • Le Calixte
  • Restaurant Le Chêne
  • Restaurant Le Feuillage

Things to do

  • 2 indoor pools
  • 3 hot tubs
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Infinity pool
  • Mountain biking
  • Natural pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 indoor pools
  • 3 outdoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's dinnerware
  • Children's pool
  • Crib (surcharge)
  • DVD player
  • Fenced pool
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1974
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch LCD TV with cable/satellite channels
  • DVD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per night
  • Dogs and cats only
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 70.0 per night
  • Cribs/infant beds are available for EUR 50 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 50 per night
  • Rollaway bed fee: EUR 70.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:30 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free valet parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from January to December.
  • Pool access available from 7:00 AM to 7:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hostellerie Cheneaudiere
Hostellerie Cheneaudiere Colroy-la-Roche
Hostellerie Cheneaudiere Hotel
Hostellerie Cheneaudiere Hotel Colroy-la-Roche
Hostellerie Cheneaudière Hotel Colroy-la-Roche
Hostellerie Cheneaudière Hotel
Hostellerie Cheneaudière Colroy-la-Roche
Hostellerie Cheneaudière
Cheneaudiere Relais & Chateaux
Hostellerie La Cheneaudière Spa
La Cheneaudiere Hôtel Spa Relais Châteaux
La Cheneaudière Hôtel Spa 5* Relais Châteaux
La Cheneaudiere - Hôtel Spa - Relais & Châteaux Hotel
La Cheneaudiere - Hôtel Spa - Relais & Châteaux Colroy-la-Roche

Frequently asked questions

Are free cancellation options available at La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

La Cheneaudiere - Hôtel Spa - Relais & Châteaux provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

As of Jul 26, 2026, prices found for a 1-night stay for 2 adults at La Cheneaudiere - Hôtel Spa - Relais & Châteaux on Jul 29, 2026 start from $555, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

This hotel is located in Colroy-la-Roche, close to Le Champ du Feu Ski Resort, Alsace Adventure Park, and KL-Natzweiler Museum. Oberlin Museum is also within a driving distance of 5 mi.

Is there parking available at La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

Yes, secured valet parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is a spa located at La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

There is a full-service spa available for guests to enjoy and services include hot stone massages, prenatal massages, couples treatments, and mud baths.

Are there luxury amenities available at La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

Yes, guests can indulge in luxuries such as an infinity pool, a Michelin star restaurant, and champagne service at this hotel.

Does La Cheneaudiere - Hôtel Spa - Relais & Châteaux feature a casino on the premises?

No, La Cheneaudiere - Hôtel Spa - Relais & Châteaux doesn't have a casino.

Will I find an indoor pool at La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

Yes, this hotel has 2 indoor pools as well as 3 outdoor pools and 3 hot tubs. Guests have access between 7:00 AM and 7:30 PM and the seasonal pool is normally open from January until December.

What amenities will couples enjoy at La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

There are many amenities for couples at this hotel, including champagne service as well as a Michelin star restaurant and 3 outdoor pools.

Does La Cheneaudiere - Hôtel Spa - Relais & Châteaux have a hot tub?

No, but this hotel does have a steam room.

Does La Cheneaudiere - Hôtel Spa - Relais & Châteaux have a restaurant with a breakfast menu?

Yes, La Cheneaudiere - Hôtel Spa - Relais & Châteaux has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will La Cheneaudiere - Hôtel Spa - Relais & Châteaux allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at La Cheneaudiere - Hôtel Spa - Relais & Châteaux for a fee of EUR 50 per pet, per night. The property also provides food and water bowls.

Does La Cheneaudiere - Hôtel Spa - Relais & Châteaux have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

The closest major airport to La Cheneaudiere - Hôtel Spa - Relais & Châteaux is Strasbourg (SXB-Strasbourg Intl.), which is about 22.9 mi away.

Are there rooms with balconies at La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

Yes, some guestrooms at this hotel offer either a furnished balcony and a deck/patio where guests can enjoy mountain views.

Does La Cheneaudiere - Hôtel Spa - Relais & Châteaux have a wedding venue on site?

Take advantage of the wedding venue at La Cheneaudiere - Hôtel Spa - Relais & Châteaux if you plan to say "I do" during your trip.

La Cheneaudiere - Hôtel Spa - Relais & Châteaux Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 58 reviews
Rating 8 - Good. 15 out of 58 reviews
Rating 6 - Okay. 1 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alka

Liked: Amenities
Very nice spa
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Stayed 1 night in Sep 2024
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück exzellent, Auswahl im Restaurant zu klein
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Jose Miguel

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es muy bonito, el desayuno es muy bueno, la mayoría de la gente con muy buena actitud, sólo hubo algunas personas que fueron un poco groseras porque no hablábamos el idioma. Nos pareció de muy mal gusto que nos cobrarán 50€ por noche por una cuna para bebé. Mejor deberían de decir que no se admiten niños.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hien

Liked: Cleanliness, amenities, property conditions & facilities
Complexe magnifique, chambre spacieuse et bien équipée, avec terrasse, salle de bain moderne et fonctionnelle, WC GROHE à la japonaise. Installations SPA magnifiques et complètes sur 3 étages. Personnel tres sympathique et attentionné. Un merveilleux séjour très relaxant.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Chloé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse, avec jacuzzi privé très sympa, un peu déçu de l’équipement du spa qui ne fonctionnait pas bien. Personnel accueillant et service très propre Très bien mangé au restaurant de l’hôtel ainsi qu’au buffet des gourmandises et du petit déjeuner
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

Établissement exceptionnel. L’équipe est d’une gentillesse et d’un professionnalisme sans faille! Le lieu est niché en pleine nature, un havre de paix
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super inattendu ! Très classe! Super beau! Super high tech et moderne dans un environnement naturel et montagne ! Nous avions la villa Harlette qui était bien placée avec un accent privatif au SPA! Nous sommes souvent de passage dans la region et nous reviendrons ! Merci à toute l’équipe!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Morgane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour détente

Séjour détente dans un cadre magnifique Spa et hôtel au top Je recommande
Stayed 1 night in Jan 2025
Verified

8/10 Good

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPA et environnement magnifique. Personnel et cuisinier jeune souriant compétant et au petit soin de la clientèle !! Un 5* proche du niveau « Palace » manque encore le petit plus en terme de satisfaction client!! ( exemples : trouver un « Irish coffee » quand n’existe pas à la carte! Trouver un massage quand tout est full!! Ne pas oublier de servir le client au « Breakfast » en tous cas pas 30 minutes après demande Après quelques ajustements cet établissement aura le niveau « PALACE!! »
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel absolument fantastique par sa situation, sa décoration, sa propreté, son personnel et bien sûr son spa! Le petit déjeuner est juste exceptionnel.
Stayed 1 night in May 2024
Verified

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique endroit, cadre extraordinaire, très belle prestations. Dommage pour le tarif de la restauration.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très content de notre séjour surtout pour le spa la scéance de massage est à recommander Déçu par la chambre qui était assez exiguë pas au niveau d un 5 étoiles (on se cogne trop souvent la tête...)
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Valerie

Liked: Cleanliness
Nous avons apprécié les repas du petit déjeuner au dîner en passant par le goûter, tout était parfait . Notre chambre était un peu vieillotte mais propre. Nous avons passé deux nuits. Je regrette qu’il n’y ai pas de vraie tasse pour boire un thé/café dans la chambre mais des gobelets en carton. Au niveau du SPA je le trouve un peu vieillissant, les fontaines à eau étaient souvent vides et dépourvues de gobelet. Il n’y a pas de tisanerie.. Le personnel est à revoir car nous avons assisté à une rixe entre deux serveurs au bar qui n’est vraiment pas digne d’un 5 étoiles... Cela a mis tout le monde mal à l’aise. Une responsable est venue s’excuser pour le désagrément.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle hôtel dans un jolie cadre, néanmoins le prix des chambres n’est pas justifiés , oui Relais et Château, oui restaurant gastronomique, oui chambre luxueuse et confortable mais le prix n’est pas justifiés de plus petit déjeuner servis à partir de 8h et veilleur de nuit à partir de 11h.
Stayed 2 nights in Sep 2022
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Déception d'une adresse qui se dit incontournable

Nous sommes très déçus des prestations qui ne sont pas à la hauteur d'un 5*... Suite au look vieillot, sans terrasse avec un positionnement prix élevé ; Petit déjeuner : espace dédié, choix de l'assortiment, tables, organisation,... Infrastructures & organisation : on sent tout le temps que le but est de faire gonfler la note, cela passe par le bar ! mais... seuls 2 uniques cocktails sont proposés... c'est faible ! SPA ... en avoir fait le tour en moins d'une heure car trop de zones sont privatisées sur supplément... une "piscine" à débordement où il ne faut pas être plus de 2 sinon on est serré... Comme évoqué lors du check-out, le boulevard des leviers d'améliorations est immense !
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Cécile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel nous a fait la surprise de nous faire découvrir leurs nouvelles chambres équipées au top du top. Très bon séjour !
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé pour le ski Accueil chaleureux Chambre et équipements excellents Heureux de notre sejour
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Wonderful hotel, beautiful décor and fabulous food, can't recommend enough!
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel endroit romantique et service au top.

Superbe endroit, nous avons fait nos 5 ans de mariage et tout s'est très bien passé. Nous avions la chambre "Les cîmes" qui est la plus haute chambre disponible avec ascenseur privé et jacuzzi sur la terrasse. Le directeur de l'hôtel nous a écrit un petit mot et nous avons également eu une surprise pendant le dîner. Le service était parfait, rien à redire. Le seul bémol serait peut-être nos plats principaux qui étaient un peu fades à nos goûts mais sinon tout était très bien.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calme et sérénité

Nous avons passé 4 jour dans cet établissement: il est très bien situé pour visiter les villages d'Alsace. Le SPA est remarquable. Nous avons beaucoup apprécié la présence d'un buffet salé et sucré dans l'après midi. En revanche, nous avons été très déçus par la qualité du restaurant du soir et n'y sommes pas retournés.
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel endroit pour se ressourcer.

Découverte suite au passage de nos miss France et organisatrice Claudia Frittolini marraine de notre structure.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel stay w/ spa

Very good and relaxing stay. Food is just outstanding. Employees are always, smiling and handsome. Just a wonderful place to get over everydays worries.
Stayed 2 nights in Aug 2017