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Novotel Suites Rouen Normandie

4.0 out of 5.0

Recent guest reviews

This was an amazing stay for my family of 4. Two twin beds and a double. Shower was one of the best I've had since traveling around France. The breakfast buffet was great with a lot of variety. Reception was very accommodating. Definitely would recommend!

Very nice room (even though the bathroom like in the cruise ships) . Clean and cozy. Plenty room even having a three beds with a crib. Breakfast is ok, if you can go outside. Service was good. Will stay again for sure.

First time in Rouen and found the Novotel Suites to be a great base. It is a short walk into the City and overlooks the Seine. The rooms are spacious and very comfortable. The hotel has parking, though we found on street parking bait nights. The breakfast was very nice each morning with lots of choice. The staffers were very helpful.

Very nice if you are only There a couple days or if you are on a self catering style break Nice location by the river Business travel not so good as no restaurant although there is a pub style place opposite but don’t really want to be wandering around Rouen looking for food after a 12 hour day There is a few microwave meals in the fridge at reception, and some cheese very expensive and the bar is an extension of the reception desk so can get a drink Beds comfy, suite nicely designed not a 4 star though Limited breakfast selection and nothing hot Staff friendly enough Don’t think it was best value for money and I will stick to the mercure

I have to change rooms 3 times. First time, the room has a missing bed. The next room was hot, dirty and dusty. Window was locked but asked to request it open. Reception told us if we weren't happy, we should check into another hotel. They disputed about the dust and they could see my face was red and inflamed as a result of allergy from the room. Eventually they relented and moved us to another room which was much cleaner and smelled cleaner too. Following day we had breakfast - worst spread I have ever seen. As I am relatively petite, many things I couldn't reach. There were quite a number of people around but not enough manpower to clear the plates. Location is good but I will never stay in that place and would not recommend the hotel. Poor manners though Sarah did try her best whereas others just quite argumentative. I have to literally prove to them the thickness of the dust next to the bed! I would not recommend this hotel to anyone.

never stayed in the suites before from Novotel, so was surprised how nicely made these are. Upgraded for a privileged room, and it was really big and nicely designed. There is not restaurnat although it was written and no room service, you can order a deliveroo which is strange but we did so, and had to collect the food at the reception. The heating is uncontrollable and was very hot in there. the views were nice city view. the balcony was not accessible and actually full of spiderwebs. But anyway nice rooms :) the breakfast was very good really. Parking is private and chargeable. city close, a but walking needed.

It was 31C outside when we arrived and the temperature in our superior suite was set at 25C. We lowered this to 5C to make the room more bearable but the aircon had been switched off and the heating turned on and this could not be changed. The temperature in our room during the night was definitely in excess of 30C and we did not sleep at all. ... We were moved to another room for our second night where the temperature was only around 25C. If these hotels cannot provide airconditioning all year round then they should NOT be classified as 4 star .Paper cups and wooden sticks to make your tea and coffee. Hotel parking(E12 per night) is furthest away from lift to reception in the underground car park. Good breakfast but no UK TV channels.

Lovely hotel in Rouen. Three night stay in September in a double room. Nice queen size bed, the second bed is smaller as it doubles as a sofa. Fridge, microwave, coffee maker in room, with a fairly good size table for two. Separate toilet area with sink. Room had both a bathtub and shower. Breakfast area was chick and the food was very good. The room was very large and comfortable. The staff were extremely pleasant and helpful. Parking on site. Overall great experience, would return again.

This was a great stop over on our way home from holiday. Well located by the river, there was a few restaurants nearby and we had a nice meal. The parking was good, we didn't think the roof box would get in but it did! We didn't spend anytime sightseeing but we're back on the motorway in minutes in the morning which was what we wanted.

Stayed here for the 3rd time, and did not disappoint. Spacious bedrooms, very comfy beds and pillows, conditioned rooms. Garage parking, 12 Euros, not cheap, but safe, so worth it. Excellent breakfast with hot and cold choices. Very friendly, helpful staff. The hotel is in a great location, ideal for walking into Rouen centre, or the many restaurants and bars along the Seine.

10 Quai Boisguilbert Rouen Seine-Maritime

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge
  • Fitness center
  • 24-hour business center

Located in Quartier Pasteur within a 5-minute walk of University of Rouen, Novotel Suites Rouen Normandie is within a 15-minute stroll of Kindarena. This 80-room, 4-star hotel has conveniences like free in-room WiFi, a fitness center, and a 24-hour business center. It's in central Rouen and also close to Rouen Opera House and Musee Jeanne D'Arc de Rouen.


Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


The 80 soundproofed rooms feature kitchenettes with refrigerators and microwaves. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs and hair dryers, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include sofa beds, espresso makers, and free newspapers.

Property features

Guests of Novotel Suites Rouen Normandie enjoy a fitness center, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free offsite parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and a library.

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend this hotel

Total of 870 reviews