pentahotel Inverness4.0 out of 5.0
Recent guest reviews
If I had wanted to stay in Cell block H this room would have fitted the bill. Sparse, clinical, characterless. No parking available as we had not reserved although not advised of this at time of booking. Space invaders machine in corner of room was just confusing. Cleaning staff went en mass to the rear of the hotel to smoke which was eye watering. Location in a very scruffy area of the town. The only saving grace is that the breakfast selection was good. Still didn't excuse staff clearing my plates away when I was still trying to eat. However the strip/gentlemans club next door did make me squirm at the thought of who would be piling out when it closed.
Found last minute for an easter break in Inverness. Can't fault the service, but there were a few little bits of wear and tear in the bathroom that brought down my overall rating. Lovely room otherwise, nice and spacious.
The reception/breakfast room was extremely smelling (Perfume) Television wasn't working properly Shower drain was stuck, water couldn't flow away, bathroom was flooded, hotel employee didn't help us and asked us to wait for the next day Wifi not working Conclusion: I will not book it again
German owned chain hotel and definitely different. No parking except public. Very well located on Academy street, moments from rail and bus stations. Perfect for post office and shops. Entering the front double seal entry doors you immediately find yourself in a lovely bar and restaurant area with gas log fire glowing warmly. The bar is reception ! From there 2 lifts take you to the floors above. The rooms are modern and comfortable, Not huge. There is no ventilation, you have to open the window. The bathrooms are small but adequate. The shower has no door. There is no bathroom vent extraction. It was very expensive for 1 person for 1 night.
We wandered in the Pentahotel because it was the first one we saw. We were really just price checking since we had just gotten to Inverness. But Scott was BEYOND accommodating and helpful. He even was able to trade our 2 twin bed room, with another patron for a queen size room. Really the all the staff went above and beyond. Now about the hotel.... Very trending, chic and cool. You walk in and you think your in a bar, but it's actually the hotel lobby! So cool! The entire concept is geared towards 20 somethings, but there was ALL age groups in there eating, drinking and booking rooms. It's a very cozy environment. The room is very mondern, fun and CLEAN! Bed super comfy. After the night before in a dive hotel, I felt like Cinderella. They have lovely bath products and shower was awesome! I highly recommend staying.
The beds were large comfortable. We stayed one night before and after a multi-day tour up to Orkney. The first night, we were on the top floor in room 514. It was quiet as there is only one room on one side and the stair well is on the other. I would guess any of the X14 rooms would be a good choice as they were extra large as well as quiet, with two nice sized windows for natural light. And nice dark curtains to keep out light for a sleep-in. However, our room did have one bedside light missing a switch so it was unusable. Additionally, the shower surround had a bit of mildew low where it met the shower floor. It's a nice enough modern bathroom but their were visible cracks in the glass and some drywall patching under the sink that had not been cosmetically finished that was a little odd. We had to check out quickly to meet a tour so I neglected to tell management. Staff was all very friendly BUT they could sometimes do with a little extra staffing help - they tend to do double duty with the bar/restaurant. The second time we stayed, we were in room 517. It was smaller, but all the lights worked, everything in the room was nicely appointed and clean but again they had a bit of mildew in the low seams of the bath surround. This one didn't have any other cosmetic flaws, though. It may have been a design/installation issue but needs addressing. Towels and bathroom amenities like shampoo and soap were decent. Not super thin scratchy towels. This room was pretty quiet too, only had one window so a bit darker but with a beautiful view with two steeples and a peek of the river beyond. So this was quiet nice on a sunny morning. Both mornings the breakfast buffet was well stocked and very tasty for hot items in a buffet with sausage, Canadian bacon, and the poached eggs were very good. The continental items were also very good with fresh pastries, fruit selection, yogurt, etc. The only issue with breakfast is that if there is a large tour group there, you want to avoid breakfast when they are there. It is a small area to serve with only one machine for both hot water and coffee. I would suggest they get another machine and also a hot water server that is separate. Or guests not part of the big group should be offered drink service apart from the buffet line. The second morning, we timed our breakfast after a smaller group had left, and it was quite relaxing and easy to navigate with no issues. I would have given this very good IF the bathrooms issues would be addressed. The bit of mildew is a big turn-off... And they should be able to address this but someone with great sensitivity/allergies might want to look elsewhere. I think during the busy season, depending on other comparable hotels, 140-150 pounds tops is what I'd pay. We booked on a special for one night and got in for 93-97 pounds. I think for that price, with a bit more maintenance work in bathrooms, that would be a good value as it's so close to the train station and walking to everything. However, I'd compare to some of the places along the river, those views are so nice and for a little more, it might be a better value sometimes. We needed quick access to the bus and train, so this hotel was ideal for us. For a longer stay, I'd look for something on the river unless I could get 120 or less here if it was much better than the river properties.
Stayed here for just one night at the end of May - my partner and I and some friends. The hotel is very centrally located. The rooms were quite basic - but had everything we needed - although I wouldn't have liked to have been staying for more than one night. We had booked and paid for a car parking space and it was tight - to say the least. Don't book a space here if you have anything bigger than a mini! Took a while to book in at the bar - thankfully it wasn't too busy or it would have been a real pain. We didn't eat or drink in the hotel in the evening. However, the breakfast was fine - although again not worth the money. I wouldn't stay here again. Lots of other places in Inverness which are much better value for money. Probably OK for business trip - not for holidays I would suggest. Sorry but I wouldn't really recommend.
Stayed for two nights ,comfortable clean room. Disappointed on a couple of aspects , there is no parking available had to drop off bags at door and park in multi-storey cark park. Also no reception had to stand at bar with luggage and wait for staff to finish pouring pints of lager before being allocated room key. On the plus side food was excellent although on the expensive side.
Did not like this hotel. No comforts. Very basic accommodation for price. Wifi free access limited. Breakfast extra so did not purchase. No fridge in room. No a/c and noisy if window open. All in all would not stay again.
Stayed for one night. Good room, excellent breakfast. Check in at bar area. Good idea, no reception staff needed. Room had everything you needed and the toiletries bag a lovely novelty. Had a good sleep (I got ear plugs handed to me at check in but as room was not at street side they weren't needed). Overall excellent. Near bus station which is not the prettiest area in Inverness but if you are travelling a great choice.
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour fitness center
- Laundry facilities
Pentahotel Inverness places you within a 10-minute stroll of Inverness Museum and Art Gallery and Eastgate Shopping Centre. This 4-star hotel has 90 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. It's in central Inverness and also a short walk from Inverness Cathedral and Inverness Castle.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
All 90 rooms feature coffee makers, free bottled water, and phones. 40-inch LED TVs come with satellite channels and first-run movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Desks are also standard.
Renovated in 2016, pentahotel Inverness offers a 24-hour fitness center, free WiFi in public areas, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include an arcade/game room, a library, and express check-in.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 1190 reviews