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pentahotel Inverness

4.0 out of 5.0

Recent guest reviews

Wifi wasn’t working good, it was slow and with a poor coverage. Bathroom after shower was flooded. Pillows in the bedroom were very uncomfortable and itchy, they are more for decoration then for practical use.

The accomidation was nice and clean. The shower was a bit weak. I did book a double but got a twin as they were full. The hotel is understaffed and the staff have a poor attitude. Especially Laura. The bar area was short on certain drinks like Lemonade, Lime and morgans amongst others. For being the centre of the Highlands there was no highland hospitality felt. I would if rather stayed at the travellodge across the road all because of the attitude of the staff.

arrived 30 mins early for check in , girl said we could leave our bags in the buffet area and to just collect them when ready , at 3pm went to get them and member of staff who was busy rolling a cig said very rudely you can’t come in here , girl who checked us in wasn’t much better , she was rather rudely talking to everyone else while checking us in ,was just told room number and lift behind you , no enjoy ur stay , went to concert then came back to hotel for drinks b4 bed , the same girl who checked us in obviously in a rush to get away served us , we were told very bluntly there was no draught beer , was offered no glass for my cider , but as we were almost ready to go the girl decided to connect the draught , was quite shocked at this considering she stood with her arms crossed the whole night chatting to the security guard , the one girl who was left to do everything was extremely nice (Laura grant ) , didn’t really sleep well at at all with doors slamming all night and the room opposite us having some party and judging by the mess outside the door must of had a food fight too , at check out no one asked how our stay was just everything paid that’s u checked out , needless to say I would not reccoment this hotel

The room stunk of cat pee, when we arrived at the room the window was open so the cleaners must have known about the smell as usually when you arrive at your room the windows are shut and the heaters are on. We shut the window and came back later on to the room and could smell the cat piss, when we complained in the morning the girl wasn’t surprised about the smell and said we will have to do more to clean the room so we should have never been placed in that room because they knew the smell was there.

Booked a standard Room for one adult and two kids and was upgraded on arrival to a twin-bed plus put up bed. The manager could not have been more helpful, setting up the bed, providing extra towels and an extra toiletries pack. We arrived at breakfast at 10 - as it closed - even this wasn't a problem and we were allowed to nip into the buffet - superb bread, cooked selection. All smiles from the 2 or 3 staff we met. Great room - beds so comfortable. Kids and I slept 10 hours! Some noise in the street heard from our third floor room (pub glass skips) and cig smoke from street smoking through our open window - but what do you expect in a city centre. All good.

We had been due to spend a couple of days in Inverness a few weeks ago but had to cancel because of the snow. Rebooked and were warmly greeted by the excellent check in/ bar staff. Fabulous atmosphere in the combined reception/ bar area. Comfortable accomodation, excellent food and excellent location make this an ideal place to stay. There is parking nearby but managed to secure one of the hotel's limited parking spaces at excellent rate given the convenience. Ambience in the bar is quirky, relaxed and almost like Central Perk in Friends. No Gunter tho'. Loved it.

Very comfortable, well furnished hotel within an excellent location in the heart of Inverness. Staff were very helpful and accommodating. Very cool and modern , I would be very happy to stay here again in the future. Good value for money.

Lovely spacious room spotlessly clean. Brilliant hotel in centre of town handy for bars shopping. Parking is 5 minute walk in a reasonably priced multi story. Train station close by too. Pool table PlayStation bar and restaurant what more could you want

I’ve been here with my wife one night just because I messed up with the trains ( therefore I’m coming from another hotel in Inverness). Let’s start with the receptionist: When we walked in the first thing that she said (instead of Hello or Welcome) was : “you cannot check in early, you need to wait till 15:00”. Without even asking me if I wanted to have a sit at the bar or something. 15:00 : check in done , the place looks like a pimp house, is like that they are trying tho by stylish but in a very bad way, but it’s ok maybe just a matter of taste. Let’s try to get a shower in this very cold room with a tiny little plastic heat. The wall in the shower has holes :( . Ok let’s see some tv: the remote doesn’t work. Terrible selection of beers at the bar. The phone in the room doesn’t work. I’m a traveler and I’m gonna say NOT RECOMMEND. You can definitely find something better here in Inverness even at the top of every pub.

Stayed here for one night only, was very comfy, bed really good. Hotel looks new, very trendy. The bar doesn't serve much, but the staff (especially the thin, short blond(ish) hair lady) was very helpful and nice. They've got a pool table and a gym, big tv in bedrooms, which are quite spacious. We didn't try their breakfast as it wasn't included in the room and 15 pounds seemed a bit too much, but it looked plenty and delicious. Would definitely recommend the hotel. They don't have their own parking, so you have to pay for it, which is cheap, but still..

63 Academy Street Inverness Scotland

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Laundry facilities

Pentahotel Inverness places you within a 10-minute walk of Inverness Museum and Art Gallery. This 4-star hotel has 90 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. Centrally located in Inverness, the hotel is also within a 30-minute drive of Loch Ness 2000 Exhibition Centre and Cawdor Castle.


Dining

Enjoy a bite to eat at the hotel's brasserie, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Full breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

All 90 rooms feature coffee makers, free bottled water, and phones. 40-inch LED TVs come with satellite channels and first-run movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Desks are also standard.


Property features

Renovated in 2016, pentahotel Inverness offers a 24-hour fitness center, free WiFi in public areas, and coffee in a common area. Limited parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include an arcade/game room, a library, and express check-out.

Reviews from Trip Advisor

Trip Advisor aggregated rating

72.0% of guests recommend this hotel

Total of 1375 reviews