Macdonald Aviemore Hotel4.0 out of 5.0
Recent guest reviews
The Aviemore Hotel is one of three hotels at the Macdonald Aviemore Resort - stay at one of the others if you can. The Aviemore Hotel is fine but tatty around the edges, needs refurbishing and the reception area is cold, a single sofa and not welcoming. The family room we stayed in was OK, small but clean (plus point was that the sofa bed for the children was two single beds). Breakfast was a good selection. Overall, ok but not worth the almost £200 per night we paid. However, the rest of the resort, which includes two other hotels (the Morlich and the Highland), a leisure centre with swimming pool and soft play, a cinema, restaurants and kids activities, was pretty nice. It was such a shame that the Aviemore was not as welcoming as the other two hotels (which both have lovely reception areas that we ended up hanging out in in the evenings with our friends rather than on the cold sofa at our hotel or cramming into one of the tiny rooms). So, the resort is a great place to take kids and the Aviemore hotel is fine as a place to rest your head but try to stay at the Morlich or Highland if you can.
We are regulars at the hotel so were familiar with what to expect. our kids age 5 and 13 always find plenty to do and the pool is great. Breakfast was excellent and dinners each evening in Laggan were also good. Service in the evening could do with being sped up, however we were in no rush so happily waited (4 hours from seating to leaving is excessive for a 3 course meal - especially when you have tired and grumpy kids). Room was lovely and it is always nice coming back to MacDonald Hotels to be recognised as a regular. Over all a good hotel in a great location. Highly recommended.
Aviemore is a great city. The Macdonalds Hotel has a good leisure infrastructure and a friendly environment, but the service level is way below expectations. Hotel cleaness, staff availability and services em general are really bad. A few examples: called front desk many times....no answer; room was not serviced until 5pm for 2 days in a row...had to complain to get it done at 6pm; poor restaurant service; ski service closed at 10:30am; pool cafe closed after 5pm, etc...and this is high season! School break in Feb!!
As a family went to the Laggan for dinner at 17.30 as no other restaurant open at that time. We spent £78 on 2 x child meals and 2 x adult meals and drinks. I have got to say the size of the meals were shocking! Reminded me of a small microwave meal. The children’s meals were more substantial. A few delays due to staff shortage however all staff seemed friendly and pleasant. Don’t think we will be back.
Just back from a two night break and everything was going well until check out! Hotel is nice and the majority of the staff are very friendly. I had a enjoyable stay until I went to check out this morning. When trying to settle my bill there was a £55 charge for dinner in the aspects restaurant when I explained to the reception staff I hadn’t eaten in the restaurant but the bar she said I was wrong and that I had to pay the charge. I refused and went to look for the bar manager who was working the previous night but couldn’t find him by luck I managed to find the receipt to prove I hadn’t eaten in the bar so finally the reception staff agreed to take it off my bill I have never been so embarrassed in all my life and think the staff should of done more to find out the facts would of been interested to see what would of happened if I hadn’t of found the receipt! For this reason I don’t think I will be back and warn anyone to keep a hold of all receipts for food or drinks!!
Just back home today from a 2 night stay with my husband and 3 children. What a great time we all had! My husband had booked the Hogmanay package which includes dinner both nights with entertainment, pantomime and cinema as well as the use of the hotel facilities. We had a delicious 3 course dinner on Hogmanay followed by entertainment and then a pipe band and fireworks to bring in the new year. The kids had a fantastic time in the swimming pool, soft play and activitiy rooms as well as watching 2 films in the cinema. The room was very clean and modern! With gorgeous views of the hillls. The breakfast was delicious and there was everything you would want from a huge variety of fruit juices to cereals, fruit, pastries to full fry ups. You help yourself with the waiters bringing you tea or coffee. Would definitely come back again and what a great start to 2018!!
A Christmas break to remember, and one we will definitely be repeating again! We arrived in a snowy setting at the end of December to a very warm welcome at reception of the Morlich hotel on the MacDonald Aviemore resort, When looking a little lost, my fiance was soon helped by a man on the door. We were early so we stayed warm by the log fire and enjoyed a drink in the Aspen bar. Once checking in, the man on the desk could not do enough for us! He gave us all the relevant information and ensured we knew that the staff were there for anything we needed all day every day. The room was beautiful! Huge bed with stunning views out of our window. It was very clean and extremely peaceful too. We spent our two days away visiting the Funicular Railway up the Cairngorm (10 miles away), relaxing in the hotel pool, eating delicious food, served by amazing staff in Giovanni's restaurant (on site) and watching a great film at the resort cinema (which is very spacious). We could have done so much more while we were there - so we will definitely be going back!
A little confusion when you first arrive at the resort as there are multiple accomodation facilities when you first arrive, but once sorted, no problem. Checked in and had booked two rooms, however they were quiet a distance away from one another. Went down to reception to request a closer room, and luckily got one directly opposite. Not sure why that wasn’t given in the first place...... The rooms we received were good - queen bed and a sofa bed option for a third person if required. One minor issue if you are elderly or have mobility issues - the shower/bath is relatively high to step over and into. Luckily our family of teenage kids had no issues but could see an issue potentially for others. Bed was comfortable, staff friendly. Close to Tesco if you require normal shopping, by passing through a gate in the fence to the resort, which also leads to the Main Street of Aviemore, with a selection of other restaurants, and shops if required. Restaurant for breakfast was simple but effective. Selection of cooked, and cold servings, with cereal, bread and pastries. You don’t go hungry! Close to the Cairngorm Mountains for skiing/snowboarding as well as the Cairngorm Reindeer Herd - must see! Highly recommend the hill walk if you do the reindeer!!!
A lovely hotel,great location plenty of facilities , bar service not great as when we asked for Morgans Spiced rum we were told that it was only available for Christmas cocktails,when we asked about other restaurants available the language barrier was a bit of a niggle too as the reception staff etc didn’t seem to understand us, what really made our stay was the 5 star breakfast we had, everything was available that we wanted,and the staff were lovely. We would stay here again but would try for a better price
Just returned from a Christmas break at the Macdonald resort. Had a great time. Good facilities for children with the pool , soft play and cinema. The Elf team made our daughters Christmas as they were just brilliant with her, especially Mike, Joe, Ryan and Vicki. Felt more workshops could have been utilised as the biscuit decorating was over so fast, would have been nice to have had something which lasted longer and maybe give the children a keep sake to take home like build a bear idea etc. Such a big space in the activity centre where more could have been put on maybe as chilling out with children doesn’t really happen... Felt the santa visit was great and the waving Santa off on Christmas Day was super. All in all entertainment was great. Best balloon modelling ever by Mike! Food choices were good but felt more healthy options for children were needed as our daughter was on the ceiling with sugar, ice cream and chips 🙈 Room was okay, bit cramped and a few spirit level problems with tv, taps and sliding wardrobe doors... Showers weren’t warm enough for me. The lift and hall areas of The Aviemore are in desperate need of freshening up and I was surprised that no rubbish was removed Christmas Day. Most of the staff were foreign and at times reception areas were not maned so we were bumbling around at times as we weren’t sure where we were supposed to be eating. Staff were all very friendly. All in all a great stay and would recommend but the entertainment team really made the break for us.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Macdonald Aviemore Hotel is located within a mile (2 km) of Rothiemurchus Estate Visitor Centre and Speyside Wildlife. This 108-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Also close to this Aviemore hotel are Cairngorm Brewery and Craigellachie National Nature Reserve.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Full breakfast is offered for a fee each morning from 7 AM to 10:30 AM.
The 108 rooms have an array of amenities, including coffee makers, phones, and ironing boards. Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries.
Guests of Macdonald Aviemore Hotel enjoy a full-service spa, an indoor pool, and a health club. If you plan to drive, free parking is available. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a conference center.
Reviews from Trip Advisor
50% of guests recommend this hotelTotal of 1792 reviews