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Hotel Alpenherz

4.0 star property
Slopeside family fun near Dorfbahn Gondola

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Photo gallery for Hotel Alpenherz

Front of property - evening/night
Classic Double Room, Balcony, Mountain View (Vogelsang) | View from room
Balcony
Hiking
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Spa
  • Parking included

Explore the area

View in a map
Gerlos 130, Gerlos, 6281
  • Place, Dorfbahn Gondola
    ‪9 min walk‬
  • Place, Upper Krimml Waterfall
  • Place, Isskogel Cable Car
    ‪4 min drive‬

Room options

View all photos for Standard Double Room (Kieselstein)

View from room

Standard Double Room (Kieselstein)

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

Comfort Double Room, Balcony, Mountain View (Sonnenstrahl) | Premium bedding, in-room safe, desk, blackout drapes

Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

10.0 out of 10
Exceptional
(8 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony, Mountain View (Bergduft)

Superior Double Room, Balcony, Mountain View (Bergduft) | Premium bedding, in-room safe, desk, blackout drapes

Superior Double Room, Balcony, Mountain View (Bergduft)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, Balcony, Mountain View (Vogelsang)

Classic Double Room, Balcony, Mountain View (Vogelsang) | Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room, Balcony, Mountain View (Vogelsang)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Gerlos

Dorfbahn Gondola is a short stroll from Hotel Alpenherz, and other popular attractions like Isskogel Cable Car are within a mile (2 km). This 17-room, 4-star hotel has ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

  • Dorfbahn Gondola - 9 min walk - 0.5 miles
  • Isskogel Cable Car - 4 min drive - 1.6 miles
  • Gerlos Pass - 7 min drive - 5.3 miles
  • Hintertux Glacier Ski Resort - 36 min drive - 27.3 miles
  • Achensee - 37 min drive - 29.3 miles

Getting around

  • Angererbach - Ahrnbach Station - 21 min drive
  • Kranebitten Airport (INN) - 73 min drive

Restaurants

  • ‪Jägerstüberl - ‬16 min walk
  • ‪Arena Center - ‬28 min drive
  • ‪Latschenalm - ‬29 min drive
  • ‪Seeblick - ‬7 min drive
  • ‪Dahuam.202 - ‬13 min walk

About this property

Hotel Alpenherz

Slopeside family fun near Dorfbahn Gondola
At Hotel Alpenherz, guests have access to ski-in/ski-out access, a full-service spa, and a sauna. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this ski hotel include an indoor tennis court, free newspapers, and a terrace.
Guests can expect to find 43-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, safes, and phones are also standard.
Recreational amenities at the hotel include an indoor tennis court, ski-in/ski-out access, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. The spa is open daily.

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  • Spa
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  • Parking included
9.4 out of 10, Exceptional, 102 reviews
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The price is $199
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free area shuttle up to 50 m
  • Ski shuttle nearby
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Boat
  • Fishing
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Ice skating
  • Indoor tennis court
  • Mini golf
  • Mountain biking
  • Pedal boat
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access
  • Tennis lessons

Family friendly

  • Free area shuttle
  • Free supervised activities for children
  • In-room refrigerator
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Electric bike charging
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - ATU 74802957
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • Tax ID number is ATU 74802957.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpenherz
Alpenherz Gerlos
Alpenherz Hotel
Alpenherz Hotel Gerlos
Hotel Alpenherz Gerlos
Hotel Alpenherz
Hotel Alpenherz Hotel
Hotel Alpenherz Gerlos
Hotel Alpenherz Hotel Gerlos

Frequently asked questions

Is a free cancellation option available at Hotel Alpenherz?

Hotel Alpenherz offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do close to Hotel Alpenherz?

This hotel is located in Gerlos within a short 9-minute walk of Dorfbahn Gondola. You'll also find Isskogel Cable Car and Ebenfeldexpress within a short drive.

Will I be able to park at Hotel Alpenherz?

Yes, uncovered self parking is offered for free at the hotel. Electric bike charging is also available for guests.

Is a spa located at Hotel Alpenherz?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Hotel Alpenherz feature a casino on the premises?

No, Hotel Alpenherz doesn't have a casino.

Is there an indoor pool at Hotel Alpenherz?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Alpenherz?

This riverfront hotel offers plenty of amenities for couples including a bar, a full-service spa, and ski-in/out access.

Does Hotel Alpenherz have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Alpenherz feature a restaurant that includes a breakfast menu?

Yes, Hotel Alpenherz serves free buffet breakfast each morning from its snack bar.

Does Hotel Alpenherz allow pets to stay for free?

No, pets aren't allowed at Hotel Alpenherz.

Are there connecting rooms at Hotel Alpenherz?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hotel Alpenherz?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or mountain views.

Reviews

Hotel Alpenherz Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 105 out of 131 reviews
Rating 8 - Good. 25 out of 131 reviews
Rating 6 - Okay. 1 out of 131 reviews
Rating 4 - Poor. 0 out of 131 reviews
Rating 2 - Terrible. 0 out of 131 reviews

Reviews

10/10 Excellent

Maarten

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10/10, amazing hotel and staff
Stayed 7 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, property conditions & facilities
The best service and hospitality.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

JAN

Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay here. Extremely friendly and wonderful staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit !!!!

This has to be one of the most under sold hotels. The quality of the hotel and owner were beyond our expectations. For me it over achieved it's 4x rating, with the quality of the accommodation and service offered. It should be noted that there was ample free parking at the front of the hotel which had not been mentioned in the write up, nor had the fact that Breakfast was also offered within the standard price and this again was exceptional.
Stayed 1 night in Sep 2022

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Absolutely beautiful place, wonderful super friendly people, everyone with the smile. The most comfortable bed ever with the best pillows in the world! Thank you for your lovely place and excellent experience! We would love to come back again and again! The surrounding place has a small village feel with local shops and restaurants. We visited in the summer on our way through to Italy so only stopped one night.
The building from the stream
View from the bedroom
Stayed 1 night in Jul 2021

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel.very good brekfast.

Stayed 1 night in Sep 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel all round

This was one of the nicest hotels we have stayed in for a very long time. It was scrupulously clean, modern, with high quality fittings and a very comfortable bed, The owner was most helpful and pleasant and the breakfast excellent. We couldn’t fault this hotel in any way. (and the meals a few hundred metres along the road at a place called the Milchbar were also excellent and reasonably priced)
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional Alpine hotel

Lovely clean hotel. Very spacious room. Excellent buffet breakfast. Good location.
Stayed 2 nights in Jul 2019

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a hotel with an amazing river view

Amazing location, views, room decor, and service. A little remote when I drove in the night but realized the value upon checkin, and much more once in the room and the next day. Owner-operated hotel, he was so nice to even put a can of milk in the room as we were getting late to buy from a store, of course I had to pay for it the next day but the gesture of "I will keep it in the room" was enough. Breakfast was good, with full service. Got a good amount of info about nearby waterfalls and the alpine drive from reception. Make sure to spend some time around the hotel and a walk into the small town - it's beautiful.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel. We loved the ease of the check in process (we arrived late in the evening and this wasn’t an issue), the view from our room was stunning, and the staff were all excellent. We will certainly stay here in the future!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It lived up to the positive expectation I formed when viewing its presentation at the time of booking.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean, warm and quiet. The location is perfect and the breakfast was plentiful. All that was missing was a manned bar on an evening for drinks..
Stayed 4 nights in Feb 2019

8/10 Good

Ron

Nice and clean

Quiet nice family hotel. Great for skiing. Other than that a bit distant from Innsbruck.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Bastine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Stayed 3 nights in Jul 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Bavarian Stay

Great stay! Comfortable. Bavarian. Awesome town. Totally walkable.
Stayed 1 night in Sep 2017

10/10 Excellent

Carol and Bill, Orlando, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpine Glory!

Wonderful experience! The host was charming and very helpful in helping us find local sights and hikes. Highly recommend as a great value!

10/10 Excellent

Jens

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes, toll gelegenes und super sauberes Hotel mit sehr netten Gastgebern und leckerem Frühstück.
Stayed 11 nights in Aug 2025

8/10 Good

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Straßenlärm

Sehr schönes und gepflegtes Hotel - leider die Zimmer zur Straße sehr laut!
Stayed 2 nights in Aug 2025

10/10 Excellent

Hartmut, Rostock

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 11 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

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