Neuhaus Zillertal Resort

4.0 star property
Family-friendly hotel with 2 indoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Neuhaus Zillertal Resort

2 indoor pools, outdoor pool, sun loungers
Sauna, hot tub, steam room
Family Suite | 1 bedroom, in-room safe, blackout drapes, free WiFi
Loft (am See) | 1 bedroom, in-room safe, blackout drapes, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
202 Am Marktplatz, Mayrhofen, 6290
  • Place, Zillertal
    ‪1 min walk‬
  • Place, Hauptstraße
    ‪1 min walk‬
  • Place, Penkenbahn Gondola
    ‪11 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪62 min drive‬

Room options

Classic Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Room (Astegg)

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite (Romantik)

  • 431 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Room (Romantik)

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Room (Marchkopf/Steinerkogel)

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Chalet, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Loft (am See)

  • 861 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Studio

  • 388 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Room (Bergblick)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room (Interio)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Suite

  • 538 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Apartment, 1 Bedroom

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Duplex (Interio)

  • 807 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Suite (Garden)

  • 700 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Duplex (Garden)

  • 1130 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Room (Grünberg)

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Suite (Hamberg)

  • 431 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Chalet, 2 Bedrooms

  • 1023 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms (Maisonette)

  • 732 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Family Suite

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Family Suite

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Family Suite (Interio)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Mayrhofen

Neuhaus Zillertal Resort places you next to Zillertal and Congress Zillertal - Europahaus Mayrhofen. This 150-room, 4-star hotel has 2 indoor pools along with a full-service spa and free breakfast.

What's nearby

  • Zillertal - 1 min walk - 0.0 miles
  • Hauptstraße - 1 min walk - 0.1 miles
  • Congress Zillertal - Europahaus Mayrhofen - 2 min walk - 0.1 miles
  • Penkenbahn Gondola - 11 min walk - 0.6 miles
  • Ahorn Ski Area - 14 min walk - 0.8 miles

Getting around

  • Mayrhofen Station - 2 min walk
  • Kranebitten Airport (INN) - 57 min drive

Restaurants

  • ‪Happy End - ‬5 min walk
  • ‪Goldkind - ‬7 min walk
  • ‪Mamma Mia - ‬5 min walk
  • ‪Cafe Tirol - ‬7 min walk
  • ‪Mike's Sports Bar - ‬3 min walk

About this property

Neuhaus Zillertal Resort

Family-friendly hotel with 2 indoor pools and a full-service spa
Guests of Neuhaus Zillertal Resort have access to a full-service spa, 2 indoor pools, and an outdoor pool. If you drive, put free parking to good use. Front-desk staff can assist with securing valuables and luggage storage. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Balconies, sitting areas, and safes are also standard.
2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 indoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Bowling alley
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • 2 indoor pools
  • Art supplies
  • Baby toys
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Eco-friendly toiletries
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 35 per pet, per night
  • Dogs only
  • 1 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.20 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 35 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
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  • This property uses solar and geothermal energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpendomizil Neuhaus Hotel Mayrhofen
Alpendomizil Neuhaus Hotel
Alpendomizil Neuhaus Mayrhofen
Alpendomizil Neuhaus
Neuhaus Zillertal Resort Hotel
Neuhaus Zillertal Resort Mayrhofen
Neuhaus Zillertal Resort Hotel Mayrhofen

Frequently asked questions

Is free cancellation available at Neuhaus Zillertal Resort?

Neuhaus Zillertal Resort offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see close to Neuhaus Zillertal Resort?

This hotel is located in Mayrhofen, just steps from Zillertal and Hauptstraße, and within a short walk of Erlebnisbad Mayrhofen. You'll also find Penkenbahn Gondola and Ahorn Ski Area less than a mile away.

Is there parking available at Neuhaus Zillertal Resort?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at Neuhaus Zillertal Resort?

Spa is the hotel's full-service spa and services include massages.

Does Neuhaus Zillertal Resort include a casino?

No, Neuhaus Zillertal Resort doesn't have a casino.

Is there an indoor pool at Neuhaus Zillertal Resort?

Yes, this hotel has 2 indoor pools along with an outdoor pool.

Is Neuhaus Zillertal Resort a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Are there hot tubs at Neuhaus Zillertal Resort?

Yes, guests can enjoy a spa tub at this hotel.

Does Neuhaus Zillertal Resort have a restaurant that serves breakfast?

Yes, Neuhaus Zillertal Resort serves free buffet breakfast each morning from its restaurant.

Does Neuhaus Zillertal Resort allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Neuhaus Zillertal Resort for a fee of EUR 35 per pet, per night.

Does Neuhaus Zillertal Resort have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Neuhaus Zillertal Resort?

The closest major airport to Neuhaus Zillertal Resort is Kranebitten Airport (INN), which is about 24.8 mi away.

Are there rooms with balconies that I can book at Neuhaus Zillertal Resort?

Yes, every guestroom at Neuhaus Zillertal Resort comes with a balcony with some featuring garden or mountain views.

Neuhaus Zillertal Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 59 reviews
Rating 8 - Good. 13 out of 59 reviews
Rating 6 - Okay. 6 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda, Sutton

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Neuhaus was perfect!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul Andrew

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. Lovely clean hotel and surrounding areas. Pristine accommodation with friendly and attentive staff. Lots of options for food and drink with an option to swap a half board for a fondue and an unbelievable breakfast option. Sensational spa too, which was an added bonus
Stayed 7 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Igor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good ski resort

We had family ski trip to Mayrhofen and stayed in this hotel. We enjoyed food, facilities and excellent apartment with full kitchen. Probably , we will come back if decide to go to Mayrhofen again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Reuben

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, would recommend!

Lovely hotel with both a traditional part of the hotel and a brand new part including a state of the art spa which opened in December apparently. The spa area was amazing, indoor and outdoor pools (both a little cold!), outdoor jacuzzi (also a little cold!), lots of relaxation rooms with loungers, two saunas of different temperatures, one 90 degree huge panoramic sauna which can easily seat 40-50 people, the other a 60 degree one which is hardly used. Suprisingly the new complex doesnt have a steam room but there is one in the original part of the hotel on the ground floor. Please note, the top floor sauna area, is an adult only nude area! The rooms in the original part of the hotel are very traditional, with a balcony overlooking the mountain range. They are comfortable but nothing fancy or modern. The only down side is that the rooms do not have any tea or coffee making facilities which i did miss in the mornings and evenings. The food both at breakfast and evenings are all very good and plentiful. The location is also situated within walking distance to the main high street including apres ski bars. One tip i would recommend is hiring a ski locker at the top of the Penkenbahn so that you leave all your ski gear at the top of the main gondola and walk back to the hotel in normal shoes! This is well worth 24 euros for a two person locker! Would definitely recommend and return to the same hotel is heading to Mayrhofen.
Stayed 4 nights in Feb 2025

6/10 Okay

Andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service

4 night trip

On arriving I was ignored and left waiting for a long time while 3 people on the desk dealt with one phone call. Room is very dated but spacious, warm and clean. In general, not all but most of the staff were very cold, unfriendly, the bar man in particular was rude. I only stayed b&b, not half board and so a big deal was made of this each morning when I asked where to sit, very odd. On a positive the breakfast and restaurant area is of a high quality and the spa facilities very impressive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Henry

Stayed 4 nights in Jan 2025

10/10 Excellent

Emily

Stayed 6 nights in Dec 2024

10/10 Excellent

Abbie, Elrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Hope to visit again soon.
Stayed 7 nights in Oct 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working
Stayed 7 nights in Jul 2024

10/10 Excellent

??? ??????

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..
Stayed 3 nights in Apr 2024

10/10 Excellent

Vicki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too
Stayed 5 nights in Mar 2024

10/10 Excellent

Shairon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.
Stayed 6 nights in Aug 2023

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.
Stayed 7 nights in Jul 2023

10/10 Excellent

Andreas

Stayed 10 nights in Jan 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 8 nights in Feb 2022

8/10 Good

Corinna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Spa-Bereich und der Naturbadesee mit der schönen, weitläufigen Gartenanlage ist wunderschön. Jedoch wäre es besser Handtücher fürs Baden in den Zimmern zu deponieren, da diese oftmals leer waren und leider nicht oft genug aufgefüllt wurden. Das Essen ist gut, jedoch am Büffet etwas lieblos präsentiert. Für ein solch schönes Ambiente könnte man mehr draus zaubern.
Stayed 4 nights in Aug 2025

10/10 Excellent

Roman

Traveled with partner
Liked: Amenities, property conditions & facilities
Tolles Hotel, super Badelandschaft, gutes Essen
Stayed 1 night in Aug 2025

6/10 Okay

Cathrin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel Neuhaus im Zillertal überzeugt in Teilen, lässt aber an einigen Stellen noch Luft nach oben. Positiv: Neues, modernes Zimmer mit schöner Ausstattung Ruhige Lage und toller Ausblick Spürbare Investitionen ins Haus Verbesserungswürdig: Der Weg zum neuen Zimmer führt durch den stark in die Jahre gekommenen Altbau, was den hochwertigen Ersteindruck deutlich schmälert. Für eine Suite (fast 500 € pro Nacht) wären Wasser oder eine Minibar Standard – leider nicht vorhanden. Abendessen und Frühstück liegen qualitativ eher im Durchschnitt und entsprechen nicht dem angestrebten Hotelniveau. Das Personal wirkt nicht auf dem Servicelevel eines gehobenen Hauses – hier fehlt es an Herzlichkeit und Persönlichkeit. Kinder dürfen den neuen Wellnessbereich nicht nutzen, und die Kinderbetreuung startet erst am Nachmittag – für Familien unpraktisch. Fazit: Der neue Zimmertrakt und die Lage sind ein echtes Plus, aber Service, Gastronomie und Gesamtorganisation passen noch nicht zum Preis- und Qualitätsanspruch. Mit mehr Fokus auf durchgängige Standards und Gastfreundschaft könnte das Haus sein Potenzial voll ausschöpfen.
Stayed 1 night in Aug 2025

10/10 Excellent

Trine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr gut
Stayed 3 nights in Jun 2025

10/10 Excellent

Franz

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Siv

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt och väldigt barnvänligt
Stayed 3 nights in Jun 2025