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The hotel is very close to the train and bus station. Easy walk to the old town and the tourist areas.
Excellent service but daily cleaning service could use some improvements. I am spending 100+ days in hotels every year and expect drinking glasses to be replaced with clean ones and floor to be vacuumed.
Beautiful hotel perfectly located in the touristic area , with very nice swimming pool and indoor hot water pool , the staff was very friendly and the breakfast was excelent 2 complains 1. Everything is in German , the room info, the amenities brochures,activities tv etc so the only way to know something is by asking 2 the kids club staff only speak German For being a 5 star hotel they need to change does little things that will make it more inviting for non German travelers
Front desk spoke English, breakfast was awesome, 24 HR indoor pool with sauna! Very clean, wonderful view, close walking distance to authentic old work culture shopping and dining , easy bus transportation very friendly staff!!! Great front desk candies. Older male waiter at the restaurant next door was OK. Seemed irritated with us. View from tower was awesome.