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Grand Villa Heights

3.0 star property
Hotel in Scarborough with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Grand Villa Heights

Aerial view
Deluxe Cabin | Iron/ironing board, bed sheets, wheelchair access
Garden
Classic Cabin | Living area | TV
Deluxe Cabin | Living area | TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Pet friendly

Explore the area

View in a map
Ravenscar, Scarborough, England, YO13 0ET
  • Place, Robin Hood's Bay Beach
    ‪28 min drive‬
  • Place, Whitby Harbour
    ‪32 min drive‬
  • Place, Whitby Beach
    ‪33 min drive‬

Room options

View all photos for Single Room

Single Room | Iron/ironing board, bed sheets, wheelchair access

Single Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room | Iron/ironing board, bed sheets, wheelchair access

Executive Double Room

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Iron/ironing board, bed sheets, wheelchair access

Deluxe Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Iron/ironing board, bed sheets, wheelchair access

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, bed sheets, wheelchair access

Standard Double Room

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Family Room

Family Room | Iron/ironing board, bed sheets, wheelchair access

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Large Twin Bed and 1 Double Sofa Bed

View all photos for Luxury Double Room

Luxury Double Room | Iron/ironing board, bed sheets, wheelchair access

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Cabin

Classic Cabin | Iron/ironing board, bed sheets, wheelchair access

Classic Cabin

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Cabin

Deluxe Cabin | Iron/ironing board, bed sheets, wheelchair access

Deluxe Cabin

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, bed sheets, wheelchair access

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Cabin

Comfort Cabin | Iron/ironing board, bed sheets, wheelchair access

Comfort Cabin

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Scarborough

Grand Villa Heights is located 5.4 mi (8.8 km) from North York Moors National Park and 9.1 mi (14.7 km) from Scarborough Open Air Theatre. This 63-room, 3-star hotel has a restaurant and 24-hour room service, along with free self parking.

What's nearby

  • Robin Hood's Bay Beach - 28 min drive - 15.1 miles
  • Whitby Harbour - 32 min drive - 18.8 miles
  • Whitby Abbey - 32 min drive - 18.5 miles
  • Whitby Pavilion - 33 min drive - 19.0 miles
  • Whitby Beach - 33 min drive - 18.7 miles

Getting around

  • Ruswarp Station - 20 min drive
  • Leeds (LBA-Leeds Bradford) - 136 min drive

Restaurants

  • ‪Three Jolly Sailors - ‬16 min drive
  • ‪The Bay Hotel - ‬20 min drive
  • ‪Fish Box - ‬21 min drive
  • ‪The Laurel Inn - ‬21 min drive
  • ‪Brambles Bistro - ‬19 min drive

About this property

Grand Villa Heights

Hotel in Scarborough with a 24-hour front desk and a restaurant
At Grand Villa Heights, guests have access to free WiFi in public areas, coffee in a common area, and a terrace. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include laundry facilities, a banquet hall, and a garden.
Guests can expect to find TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per accommodation, per stay
  • Dogs only
  • Food and water bowls and an off-leash area are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 30 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 10:30 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Raven Hall Country House
Raven Hall Country House Hotel
Raven Hall Country House Hotel Scarborough
Raven Hall Country House Scarborough
Raven Hall House Scarborough
Raven Hall Hotel Scarborough
Raven Hall Country House Hotel Hotel
Raven Hall Country House Hotel Scarborough
Raven Hall Country House Hotel Hotel Scarborough

Frequently asked questions

What is there to do near Grand Villa Heights?

This hotel is located in Scarborough, close to Robin Hood's Bay Beach, Falling Foss Waterfall, and Whitby Lighthouse. You'll also find Robin Hood's Bay Museum and Old Coastguard Station nearby.

Is there parking available at Grand Villa Heights?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Grand Villa Heights have a casino on the premises?

No, Grand Villa Heights doesn't have a casino.

Will I find an indoor pool at Grand Villa Heights?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Grand Villa Heights?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Does Grand Villa Heights have a hot tub?

No, there isn't a spa tub at this hotel.

Does Grand Villa Heights have a restaurant with a breakfast menu?

No, Grand Villa Heights doesn't have a restaurant that serves breakfast.

Will Grand Villa Heights allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Grand Villa Heights for a fee of GBP 30 per accommodation, per stay. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at Grand Villa Heights?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Grand Villa Heights?

No, there aren't any guestrooms with balconies at Grand Villa Heights.

Grand Villa Heights Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 272 out of 579 reviews
Rating 8 - Good. 201 out of 579 reviews
Rating 6 - Okay. 68 out of 579 reviews
Rating 4 - Poor. 25 out of 579 reviews
Rating 2 - Terrible. 13 out of 579 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked our stay great breakfast.we were there when a weddings on so be aware or call ahead to get a toom away or you will hear it untill midnight .But the managers was very nice about all .so well worth the money .great walks or bike rides with stunning views. Great wedding venue and they are refurbishing rooms aswell .
Stayed 1 night in Jul 2025

4/10 Poor

Janette

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an identity crisis and would only recommend staying hear if you are part of a wedding party. As a general guest you don’t have access to the gardens or main bar. Only dining option is at the bark where its cold and dark. Staff prioritize weddings parties over guests.
Stayed 2 nights in Jul 2025

2/10 Terrible

Lloyd

Disliked: Staff & service, property conditions & facilities, room comfort

Worst stay in 2025. Poor service. Poor attitude.

Terrible receptionist who coudnt bring herwelf to smile at arriging guests. Had indifferent attitude. Both hot and cold.taps in shower produce scoling got water. Unable to take a shower. Loud wedding music until midnight. Do not stay here unless yoy are part of a qedding party. This is a wedding venue not a hotel
Stayed 1 night in Jul 2025

4/10 Poor

Andrew

Stayed 1 night in Jul 2025

8/10 Good

Sally

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

alison

Stayed 2 nights in Jul 2025

4/10 Poor

mark

Traveled with partner
Liked: Staff & service
We've stayed at this hotel a few times, but not recently, last stay prior to this one, was a couple of years ago. The hotel is now a wedding venue. On our arrival, due to a wedding being on, the grounds were temporarily out of bounds. The panoramic dining area/restaurant is now a wedding function room and not for non wedding guests to use. There is a small, darker far less picturesque room/bar area which is used for dinner and breakfast. We checked into a standard double room, room number 104 on the first floor. The room was clean and tidy, lovely view across the bay to Robin Hoods Bay, all seemed good. We went out that evening and returned to our room about 2100 hrs. Thats when things turned bad, our room was directly above the function room (old panoramic dining area), the noise of partying, announcements and ridiculously load music was horrendous. I think the music stopped about midnight, however from then until about 2am, there was constantly people returning to rooms and slamming doors. Breakfast the next morning was a buffet style self service, plenty of hot and cold options. We opted for the cooked breakfast, in general it was over cooked and tasteless. I would be very reluctant to use this hotel again and would certainly never consider using it over a wedding event. It's such a pity, it used to be such a picturesque and characterful place to say. We were not aware that a wedding was on at the time of booking, luckily we were only staying for one night.
Stayed 1 night in Jul 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

John

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Stay at Grand Villa Hights

Wedding venue took precedence over other guest! No longer bay view restaurant, no golf course does not exist anymore. Gardens closed off to non wedding guests
Stayed 1 night in Jul 2025

6/10 Okay

mark

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel, the views are phenomenal, staff are friendly and approachable. Lots of choice for food, buffet breakfast and an extensive menu for other meals. The room was clean and well stocked.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheng

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Stunning views with a beautiful garden surround the property, which can compensate for everything, e.g. slightly old facilities. The location is conveniently closer to Whitby and Scarborough within 30 30-minute drive. The staff was friendly and helpful.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nicola

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bedrooms were advertised as ‘exquisite’ but they weren’t even acceptable. The bedroom we were intially offered had holes in the wall, had damp on the ceiling, beard trimmings on the dressing table, dirty stained carpet, broken bath panel, wallpaper peeling off and smelt very musty. We couldn’t stay in the room in the condition it was so left 45 minutes after checking in. Despite contacting the hotel twice, we have not had a reply or acknowledgment. Considering the generally Good reviews for this hotel, I was shocked at the condition of the rooms. Please consider staying at this hotel very carefully before committing. The only saving grace was the lovely receptionist.
Stayed 4 nights in Jul 2025

8/10 Good

Bernadette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Nice food
Excellent view
Stayed 1 night in Jul 2025

6/10 Okay

Graham

Disliked: Property conditions & facilities, room comfort

Raven hall

A great place to stay if you're walking or cycling in the area and need a base. I was satisfied with the accommodation for the price and included breakfast. Room we got was at the back, very dated, a bit noisy from the boiler units outside and furniture was uncomfortable. Breakfast was OK.
Stayed 2 nights in Jul 2025

8/10 Good

Louise

Disliked: Property conditions & facilities

Hotel with great history.

This hotel has so much amazing history. Really find it hard to believe that the current owners need to rename it ! And such an inappropriate name too. The bedroom are very tired. The bedrooms need a massive overhaul and bringing tastefully uptodate. The garden nearest the hotel are ok but the gardens and paths down to the 'castle' like area need attention as they could be beautiful. This hotel has the potential to be amazing just hope owners make the best of it. The staff were all very pleasant. Service was good. Drinks were expensive. Breakfast was very good.
Stayed 1 night in Jul 2025

2/10 Terrible

Desmond

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Treated like second class due to wedding taking over the common areas and dining room
Stayed 1 night in Jun 2025

4/10 Poor

Elaine

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
After a long days walk on the Cleveland Way, we went down for dinner at 7pm, our food was served at 8:45pm. They had a big table booked in and were understaffed. We were ignored and were left sitting there for nearly 2 hours. My worst restaurant experience as far as service goes - ever! When it finally arrived the food was good. We were quite simply the unimportant guests…
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!!!!!

I LOVED this hotel. I’m a world touring cyclist and I love quiet and remote. This hotel was FANTASTIC. Idyllic setting high above the bay. Beautiful grounds. Lovely gardens. Stunning. The hotel just had a makeover and it looks beautiful! My room overlooked the sea—clean and comfortable and a great bathtub! Breakfast was plentiful and high quality. A dreamy stop as I pedal the UK. Many, many thanks!
Stayed 1 night in Jun 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness
Quiet and convenient
Stayed 1 night in Jun 2025

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness
This was out third visit here but first under new ownership. Now more of a wedding venue, including the panoramic restaurant which used to be a highlight. New dining room small and dark with uncomfortable benches to sit on so we only ate breakfast there and went out for our other meals. Building work ongoing and our room overlooked a builder's area so quite noisy and the corridor and overhead was noisy at night. The location of the hotel is fabulous as always and the gardens have been revamped but we won't be returning now.
Stayed 2 nights in Jun 2025

6/10 Okay

Wendy

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Overall a good hotel with regards to cleanliness, excellent breakfast fantastic location
Stayed 1 night in Jun 2025

8/10 Good

Tim

Traveled with group
Liked: Cleanliness, amenities
Great room, service was slack due to wedding function put the hotel put right by not charging us for evening meal.
Stayed 1 night in Jun 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service

Average stay

Stayed years ago and sadly not the place it used to be. Room was clean albeit it needed a bit of attention to detail, evening meal was quite expensive for what we had, seem to be the guy behind the bar was doing most of the serving and the breakfast was buffet style and was pretty basic. Got woken up by some noise from a joiner fixing a door before 7am. On check out at 9am we hoped to have a walk around the grounds only to be told we couldn’t as there was a wedding on later! I think this hotel is gearing up to be a wedding venue but it really needs to improve on various aspects to guests staying at the hotel. Sadly won’t be returning.
Stayed 1 night in Jun 2025

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