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Hotel Story

Property class: 3

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Photo gallery for Hotel Story

Property entrance
Family Room | Minibar, desk, iron/ironing board, free cribs/infant beds
Reception
Hallway
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Saliha H. Muvekita 4, Sarajevo, 71000
  • Place, Gazi Husrev-Beg Mosque
    ‪3 min walk‬
  • Place, Latin Bridge
    ‪5 min walk‬
  • Place, Sarajevo City Hall
    ‪8 min walk‬
  • Airport, Sarajevo (SJJ-Sarajevo Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, iron/ironing board, free cribs/infant beds

Standard Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, desk, iron/ironing board, free cribs/infant beds

Family Room

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Minibar, desk, iron/ironing board, free cribs/infant beds

2 Bedroom Apartment

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Comfort 2 Bedroom Apartment

Comfort 2 Bedroom Apartment | Living area | Flat-screen TV

Comfort 2 Bedroom Apartment

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

View all photos for Exclusive Double Room

Exclusive Double Room | Minibar, desk, iron/ironing board, free cribs/infant beds

Exclusive Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Sarajevo

Located in Old Town Sarajevo, Hotel Story is adjacent to Sacred Heart Cathedral and within a 5-minute walk of other popular sights like Gazi Husrev-Beg Mosque. This 9-room, 3-star hotel welcomes guests with conveniences like free breakfast, a coffee shop/cafe, and free in-room WiFi. Centrally located in Sarajevo, the hotel is connected to a shopping center and also a short walk from Latin Bridge and Eternal Flame.

What's nearby

  • Gazi Husrev-Beg Mosque - 3 min walk - 0.2 miles
  • Latin Bridge - 5 min walk - 0.3 miles
  • Baščaršija Džamija - 5 min walk - 0.3 miles
  • Eternal Flame - 5 min walk - 0.3 miles
  • Sarajevo City Hall - 8 min walk - 0.5 miles

Getting around

  • Podlugovi Station - 34 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 25 min drive

Restaurants

  • ‪Badem Caffe Slastičarna - ‬2 min walk
  • ‪mrvica old town - ‬1 min walk
  • ‪Tesla Pub - ‬1 min walk
  • ‪Deco Bar - ‬1 min walk
  • ‪City Pub - ‬2 min walk

About this property

Hotel Story

Hotel Story features free WiFi in public areas, coffee in a common area, and microwave in a common area. You can take advantage of limited parking, along with an airport shuttle (available on request) for EUR 20 per vehicle one-way. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a terrace, laundry facilities, and a TV in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and electric kettles are other standard amenities.

Similar properties

City view from property
Ornament Hotel
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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
9.6 out of 10, Exceptional, 78 reviews
$103 nightly
The price is $124
May 3 - May 4
Total with taxes and fees
Ornament Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day); reservations required
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 30 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night
  • Administrative fee: EUR 1.02 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Nearby parking fee: EUR 10 per day (984 ft away)
  • Late check-out fee: EUR 30
  • Rollaway bed fee: EUR 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a first aid kit
  • Check-in: 2 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

  • No alcohol is served or permitted at Hotel Story.

Property is also known as

Hotel Story Sarajevo
Story Sarajevo
Hotel Story Hotel
Hotel Story Sarajevo
Hotel Story Hotel Sarajevo

Frequently asked questions

Is free cancellation available at Hotel Story?

Hotel Story provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Hotel Story?

This hotel is situated in Old Town Sarajevo, just steps from Sarajevo 1878–1918 and Latin Bridge, and within a short walk of Baščaršija Džamija. You'll also find Eternal Flame and Sebilj Fountain less than a mile away.

Does Hotel Story include a casino on the premises?

No, Hotel Story doesn't have a casino.

Will I find an indoor pool at Hotel Story?

No, there is no indoor pool at this hotel.

Does Hotel Story feature a restaurant that includes a breakfast menu?

Yes, Hotel Story serves free continental breakfast each morning from its cafe.

Will Hotel Story allow pets to stay for free?

No, pets aren't allowed at Hotel Story.

How close is the airport from Hotel Story?

The closest major airport to Hotel Story is Sarajevo (SJJ-Sarajevo Intl.), which is 6.3 mi away (25 minutes by car).

Hotel Story Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 46 reviews
Rating 8 - Good. 8 out of 46 reviews
Rating 6 - Okay. 0 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Parastoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very adequate, convenient and great location
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was great, as well as the hotel location. However, beds were super squeaky so we were waking each other up all the time. Also, the beds and pillows are very unconfortable. The hotel should invest in that asap, as we couldn’t rest there at all, while its a nice property overall. Also, the parking is too far for someone who has more luggage.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in mint condition. Extremely clean. Looks like brand new hotel. Staff is exceptionally friendly and helpful. Location is in the middle of old town Sarajevo. Walking distance to every importand point in the old town. Also, could not be safer location. Recommend this hotel by all means. Covered parking is available one block from the hotel, and also open lot is extremely close. All within walking distance. Not a single problem or complaint.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel at a reasonable price. Enough room for a family of 5 which is hard to come by in Sarajevo. Staff were friendly, professional, and helpful. Room was quiet. Fantastic location. We will definitely stay here again!
Stayed 1 night in Jun 2021

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and excellent staff. Condition was mostly good, but shower did not drain well which made the bathroom floor very wet. Other than that, it was great.
Stayed 3 nights in Sep 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff is 5-stars PLUS!

This is a great place that is in the middle of everything in Sarajevo. But what really stood out was the friendly staff that made are stay even more enjoyable. They were extremely helpful whenever we needed it. Much thanks to all of them!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Alex, DC

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Sarajevo, great staff, great breakfast. They will arrange your airport pick up and drop off.
Stayed 4 nights in Aug 2019

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

soha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Zed, USA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location but you need to park at a nearby garage and walk to the hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Fakhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Just fabulous. Amazing location and service. The front desk lady was beyond helpful!
Stayed 2 nights in Jul 2019

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it!

Great place to stay in the best location in Sarajevo. Had a lovely stay!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Dona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location. Large room. Bathroom had some unusual elements with the way pipes were run.
Stayed 1 night in May 2019

8/10 Good

Yuen Chi

Liked: Cleanliness, staff & service, room comfort

Modern hotel at good location

Good location & spacious room.
Stayed 2 nights in Apr 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Rooms were tidy. Love the contemporary modern renovation of the hotel. Room was so spacious. Location was central to town. Excellent customer service. I will be visiting again
Stayed 4 nights in Mar 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern near the old town

Friendly staff, new and modern room/bath, good breakfast
Stayed 2 nights in Feb 2019

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little find in Sarajevo

Great find in the heart of Sarajevo. The staff went above and beyond to make sure our stay was perfect and were super friendly.
Stayed 4 nights in Jan 2019

8/10 Good

yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location modern hotel

I stayed 1night with my husband in 2bedroom apartment. The location is GRATE! It is center of the old town, many tourist spots, restaurants, shops, and small supermarket are around the hotel. Big shopping mall is in 10min. from the hotel. Very convenient for everything. Modern and warm interior, and I was impressed with room names. It was not room1 or room2, but chapter1 or chapter2, because the hotel was " HOTEL STORY". I liked the sense. As for amenities are basic as a foreign hotel for Japanese, and slippers are nice! One thing I was disappointed, it was laundry. The hotel description from HOTELS.COM showed us the hotel has self-service laundry, but the house rules in our room said that we have to use hotel laundry service if we want to wash our clothes. The most important thing when we choose an apartment, not any other hotels is the laundry machine. We packed our clothes for 9days trip as the plan, we will wash them at hotel story. So we were shocked. Besides one bedroom door knob was broken and fell off when I turned it to close the door. But it was not big deal. The breakfast was good, and staff cared us finely. Calling a taxi for the airport, and translation to the taxi driver, furthermore two staff came out to see off us when we depart for the airport. Staff were very nice and friendly!! Stay there again? ....hummmm if it has a laundry machine in the apartment, probably yes. But if you don't mind that you should stay The Hotel Story. I recommend you!
Stayed 1 night in Jan 2019

8/10 Good

Rana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay just opposite museum for Crimes against Humanity in Sarajevo.. Right in city centre. Have limited parking with rather difficult access as neighbours put street tables for lunch all day making very difficult to reverse. I liked the idea of story pics on walls. Nice idea.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect staff and modern hotel..location location location!!!
Stayed 2 nights in Jul 2018

2/10 Terrible

Omer Faruk

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rezalet

Rezalet - 3 ay önce 2 yatak odalı daire satınalıp ödemesini yaptık. Otele girişte rezervasyonumuz olmadığını ve ödediğimiz odanın dolu olduğunu söylediler. Çok daha küçük bir odaya mecburen razı olduk. - 2 gün sonra odanın kapısına temizlik istediğimizi asmamıza rağmen temizlik yapılmadı, çöplerimiz taştı. Ancak 3. Gün Resepsiyona sitem ettikten sonra yüzeysel temizlik yapılmış, tuvalet, lavobo hala temiz değildi. - Son gecemizde hava sıcaklığı -3 ve binada kalorifer yanmıyordu. Resepsiyon boştu kimseye ulaşamadık, neyseki odada küçük bir split klima vardı o biraz havayı kırdı ama sabaha kadar donduk.
Stayed 4 nights in Jan 2024

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