The staff need more training. They are insufficient to take care of customers. It is hard to find them, because there are so few of them. When you do find them, they did not speak common languages such as French, Spanish, or even English
Hotel Austria & Bosna places you within a short walk of Ilidza Thermal Riviera and within a mile (2 km) of Bosna. This 115-room, 4-star hotel has 2 indoor pools along with a full-service spa and 2 restaurants. Located centrally in Sarajevo, it's connected to the convention center and also close to Bosna River Spring and Sarajevo Tunnel Museum.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:00 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/cafe, and mingle with other guests at the free daily manager's reception.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Washing machines, minibars, and electric kettles are other standard amenities.
Guests of Hotel Austria & Bosna have access to a full-service spa, 2 indoor pools, and a gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this hot springs hotel include a sauna, free WiFi in public areas, and a conference center.
The staff need more training. They are insufficient to take care of customers. It is hard to find them, because there are so few of them. When you do find them, they did not speak common languages such as French, Spanish, or even English
