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Europe Hotel

5.0 star property
Luxury hotel with a full-service spa and bars

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Photo gallery for Europe Hotel

Garden
Royal Penthouse, City View | 1 bedroom, premium bedding, pillowtop beds, minibar
Front of property
Interior
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Gym
  • Spa

Explore the area

Map
Vladislava Skarica 5, Sarajevo, 71000
  • Latin Bridge
    ‪2 min walk‬
  • Baščaršija Džamija
    ‪3 min walk‬
  • Sarajevo City Hall
    ‪7 min walk‬
  • Sarajevo (SJJ-Sarajevo Intl.)
    ‪11 min drive‬

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Room options

View all photos for Deluxe Double Room, City View

TV

Deluxe Double Room, City View

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room Single Use, City View

TV

Deluxe Double Room Single Use, City View

  • 323 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Penthouse, City View

Royal Penthouse, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Royal Penthouse, City View

  • 969 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Apartment, City View

Deluxe Apartment, City View | City view

Deluxe Apartment, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Twin Room, City View

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Sarajevo

Located in Old Town Sarajevo, Europe Hotel is next to Ferhadija Mosque and Despic House. This 160-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Gazi Husrev-Beg Mosque - 2 min walk - 0.1 miles
  • Latin Bridge - 2 min walk - 0.1 miles
  • Baščaršija Džamija - 3 min walk - 0.2 miles
  • Sebilj Fountain - 5 min walk - 0.3 miles
  • Sarajevo City Hall - 7 min walk - 0.4 miles

Getting around

  • Podlugovi Station - 34 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 26 min drive

Restaurants

  • ‪Badem Caffe Slastičarna - ‬2 min walk
  • ‪City Pub - ‬1 min walk
  • ‪Slatko Ćoše - ‬2 min walk
  • ‪Aščinica ASDŽ - ‬2 min walk
  • ‪Bodyguard - ‬2 min walk

About this property

Europe Hotel

Luxury hotel with a full-service spa and bars
At Europe Hotel, guests enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is EUR 13 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 15.35 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Sitting areas, minibars, and safes are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Arabic, Bosnian, Croatian, Danish, English, German, Serbian, Slovak

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Secured, covered self parking on site (EUR 13 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1882
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 15.35 per vehicle (one way)
  • Covered self parking fee: EUR 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Europe Hotel Sarajevo
Europe Sarajevo
Europe Hotel Hotel
Europe Hotel Sarajevo
Europe Hotel Hotel Sarajevo

Frequently asked questions

Is a free cancellation option available at Europe Hotel?

Europe Hotel provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Europe Hotel?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at Europe Hotel on Jun 19, 2025 start from $189.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Europe Hotel?

This hotel is situated in Old Town Sarajevo, just steps from Sarajevo 1878–1918 and Latin Bridge, and within a short walk of Gazi Husrev-Beg Mosque. You'll also find Sacred Heart Cathedral and Sarajevo Synagogue less than a mile away.

Is parking available on site at Europe Hotel?

Yes, secured parking is offered for EUR 13 per day. Accessible parking is also available for guests.

Is a spa located at Europe Hotel?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body scrubs, and massages.

Does Europe Hotel include a casino at the property?

No, Europe Hotel doesn't have a casino.

Is there an indoor pool at Europe Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Europe Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and 2 bars.

Are there hot tubs at Europe Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Europe Hotel have a restaurant that serves breakfast?

Yes, Europe Hotel serves breakfast for a surcharge from its restaurant.

Does Europe Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Europe Hotel.

Are there connecting rooms at Europe Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Europe Hotel?

The closest major airport to Europe Hotel is Sarajevo (SJJ-Sarajevo Intl.), which is 6.3 mi away (26 minutes by car).

Are there rooms with balconies at Europe Hotel?

No, there aren't any guestrooms with balconies at Europe Hotel.

Europe Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 131 out of 332 reviews
Rating 8 - Good. 114 out of 332 reviews
Rating 6 - Okay. 52 out of 332 reviews
Rating 4 - Poor. 21 out of 332 reviews
Rating 2 - Terrible. 14 out of 332 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Dino

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ferid

Stayed 4 nights in Dec 2024

6/10 Okay

Onur

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality, downtown is nice and the restorants are fine.
Stayed 3 nights in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

It's fine. Not a 5 star hotel. I'd rate it 3.5.

I checked in and nobody said anything about the A/C being broken. Room was hot. I was told to just open windows. My room was above a bar across the street. I had to use ear plugs and could still hear the bar late into the night. They didn't have separate sheets, just a comforter/duvet. I had to take the sheet off that due to the heat.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Disliked: Staff & service

Overrated and Mediocre

Definitely not up to our expectations. Hotel Europe is rated as being 5 star, however the service and breakfast was mediocre. The heating was not working in our room and couldn’t be fixed. We booked for 2 adults, yet were only provided one teabag and one sachet of coffee daily. The only positive aspect is the location which is excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dusan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm of old design and paintings on the walls. Staff was excellent too.
Stayed 5 nights in Oct 2024

6/10 Okay

Lejla

Not what I expected. First room had no electricity. They moved us to another room. It had electricity but the shower was not working. There was a tub available as well, but not everyone can climb over the tall tub. Once we checked out we were told parking was extra . That was disappointing. Breakfast is included and it was 10 out of 10 ! Staff is friendly . Rooms are nice size . Overall its an old hotel, it could be improved with remodeling.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mithad

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
View from my room
Viennese cafe
Bosnian coffee
Stayed 1 night in Sep 2024

10/10 Excellent

Jasmina

Liked: Cleanliness, amenities
It's very convenient location, walkable and safe.
Stayed 1 night in Aug 2024

6/10 Okay

Radovan

Liked: Cleanliness
Disliked: Property conditions & facilities
The part I didnt like us that I called and ask if spa is in the price before booking room. When I arrived I asked about spa I was told I have to pay for spa. I thought it was misunderstanding i went to spa and ask if it is included if it is ok to go. The man said its ok but need to turn out sauna. Sauna didnt get warmed up and I had to leave. Before leaving he charged me for Sauna. Otherwise all was great
Stayed 2 nights in Aug 2024

2/10 Terrible

medina

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hair dryer didn’t work. No conditioner. Can’t control a/c in room. No iron (yes, they do have the service, but what about if I don’t want the service or I’m in rush??). Not clean for 4-5 star hotel & that price in Bosnia!! Garage too small - sometimes no place to park. Very dirty going through hallway to garage!! Very dirty in garage!
Stayed 2 nights in Jul 2024

6/10 Okay

Maziad

Business traveler
Disliked: Property conditions & facilities
Excellent location
Stayed 3 nights in Jul 2024

6/10 Okay

Julia

Traveled with partner
Disliked: Amenities
This hotel seems to be too big and unwieldy for the management to cope with. We were mystified by how it managed to rate 5 stars, unless this is just a tick-box scheme which is completed by the hotel itself. Our first stay there, earlier in the month was dire (and we have reviewed it as such). Our second stay (which, to be honest we regretted having booked) was a bit better – the hotel seemed to have got itself together, and our room was ready for us, the staff were no longer ignoring or glaring or shouting at the guests. It was surprising that the safe in the room was too small for a laptop computer and there was, apparently, no other form of safekeeping for valuables in a hotel of this supposed stature. And the tea/coffee making facility in the room still consisted of one sachet of Nescafé instant coffee and one Hibiscus teabag. Altogether, the Hotel Europe was quite a strange experience, which didn't do justice to the beautiful, interesting and otherwise welcoming town of Sarajevo, which has done so much to recover from its painful history.
Stayed 3 nights in Jul 2024

2/10 Terrible

Julia

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This visit to the Europe hotel was chaotic, unwelcoming and hostile to the guests. We were not given a room with a double bed, as we had requested, and were then moved to a room where the electricity was not working, and nor was the air conditioning. The shower mechanism was incomprehensible, the tea/coffee-making facility consisted of one sachet of nescafe and one herbal teabag. A lot of guests were complaining about the air-conditioning and we heard a receptionist shouting at them, rather than solving the problem. We were sitting in the bar on our first night, and the lights were suddenly turned off and the staff all walked out without a word to us. When we sent an email about all this to the hotel group manager, as we had been advised by one of the receptionists, the manager told all the staff off, and sent a bottle of wine to our room as compensation. We had no way to open it so reception sent someone to do that, and he seemed to expect a tip for his services – he clearly hadn't been told that this was our meagre compensation for all the bad things that had happened. The manager did not reply to us, or apologise or wish us a good stay.
Stayed 7 nights in Jul 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Aljosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value, location and very friendly service.
Stayed 1 night in Jul 2024

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful front desk and housekeeping staff. The restoration from the fire during the siege lacked charm and warmth. I wish they had tried to restore to something more like it was, more like the Viennese Cafe. Breakfast was good and varied. Coffee was poor. A 5 star hotel should do better than a convenience store coffee machine. I love Sarajevo, but not sure I would stay at the Europa again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Ahmet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Christian

Stayed 3 nights in May 2024