The property is across the street to a large shopping mall. The beds were horrible. It was 2 boxsprings with a pillow top placed on top. The pillow top kept sliding off to one side of the bed. When they came in to "clean the room" on two of the three occasions they didn't change our sheets and only put clean towels and toilet paper in the bathroom without cleaning it. Maintenance had to be called to request the tv be unscrewed from the wall so we could connect an HDMI cable to watch movies becauae they had limited channels available. The breakfast was only available to those who paid extra money at booking and the food was cold everyday.
Located in Campo Grande within a mile (2 km) of Santuário Theotokos - Mãe de Deus, ibis Sao Paulo Interlagos is within 2 miles (3 km) of other popular sights such as Parque da Mônica. This 144-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. It's connected to a shopping center in central São Paulo and also close to Interlagos Race Track.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Minibars, free local calls, and desks are other standard amenities. Housekeeping is available on request.
Guests of ibis Sao Paulo Interlagos enjoy free WiFi in public areas, free newspapers, and laundry facilities. Valet parking is offered for BRL 30 per day. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. This smoke-free hotel also has a TV in a common area.
The property is across the street to a large shopping mall. The beds were horrible. It was 2 boxsprings with a pillow top placed on top. The pillow top kept sliding off to one side of the bed. When they came in to "clean the room" on two of the three occasions they didn't change our sheets and only put clean towels and toilet paper in the bathroom without cleaning it. Maintenance had to be called to request the tv be unscrewed from the wall so we could connect an HDMI cable to watch movies becauae they had limited channels available. The breakfast was only available to those who paid extra money at booking and the food was cold everyday.
Dear Michelle,Thank you for taking the time to tell us about your experience at the ibis São Paulo Interlagos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Catarina CostaGerente Geral ibis SP Interlagos