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Soft Win Hotel São Luis

Property class: 3

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Photo gallery for Soft Win Hotel São Luis

A modern high-rise building with multiple floors, featuring a mix of balconies and windows.
A buffet with various food items and a coffee machine.
A hotel room with two beds, a desk, a chair, and a window with curtains.
A modern lobby with a high ceiling, large windows, and a seating area with bean bags and a sofa.
A modern lobby with a large TV screen, comfortable seating, and large windows offering a view outside.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available

Explore the area

View in a map
Rua 28, Lote 04, Quadra 21, 4, Ponta d'Areia, São Luís, MA, 65071-365
  • Place, Ponta d'Areia Beach
    ‪17 min walk‬
  • Place, Mirante da Lagoa
    ‪3 min drive‬
  • Place, Olho d'Agua Beach
    ‪10 min drive‬
  • Airport, Sao Luis (SLZ-Marechal Cunha Machado Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room, City View

A hotel room with a bed, a white headboard, and a patterned bedspread.

Standard Double Room, City View

7.8 out of 10
Good
(43 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Twin Room, 2 Twin Beds, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

São Luís

Located in Ponta D'areia, Soft Win Hotel São Luis is adjacent to Amapá Biodiversity Corridor and within 2 miles (3 km) of Mirante da Lagoa. This 216-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Ponta d'Areia Beach - 17 min walk - 0.9 miles
  • Mirante da Lagoa - 3 min drive - 1.5 miles
  • Calhau Beach - 4 min drive - 2.7 miles
  • São Luís Central Market - 8 min drive - 4.6 miles
  • Olho d'Agua Beach - 10 min drive - 6.2 miles

Getting around

  • Anjo da Guarda Station - 27 min drive
  • Sao Luis (SLZ-Marechal Cunha Machado Intl.) - 29 min drive

Restaurants

  • ‪Mercado D’Minas - ‬3 min walk
  • ‪Subway - ‬4 min walk
  • ‪Café da Manhã do Hotel Premier - ‬4 min walk
  • ‪Café Gastro - ‬5 min walk
  • ‪A Indomada - ‬3 min walk

About this property

Soft Win Hotel São Luis

At Soft Win Hotel São Luis, guests have access to free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Relax with a rainfall shower. Minibars and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 30 for adults and BRL 30 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 52.5 per pet, per day
  • Dogs only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BRL 30 for adults and BRL 30 for children
  • Pet fee: BRL 52.5 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and window guards.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Air conditioning may be restricted to certain hours from October 01 to March 31 in accordance with national or local laws.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Soft Sao Luis
Soft Sao Luis
Soft Inn Sao Luis Maranhao, Brazil
Soft Inn São Luís Sao Luis
Soft Inn São Luís
Soft São Luís Sao Luis
Soft São Luís
Soft Win Hotel São Luis Sao Luis
Soft Win São Luis Sao Luis
Soft Win São Luis
Soft Win Hotel São Luis Hotel
Soft Win Hotel São Luis São Luís
Soft Win Hotel São Luis Hotel São Luís

Frequently asked questions

Are free cancellation options available at Soft Win Hotel São Luis?

Soft Win Hotel São Luis provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Soft Win Hotel São Luis?

As of Oct 30, 2026, prices found for a 1-night stay for 2 adults at Soft Win Hotel São Luis on Nov 10, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Soft Win Hotel São Luis?

This hotel is situated in Ponta D'areia, just steps from Amapá Biodiversity Corridor. You'll also find Ponta d'Areia Beach and Tropical Shopping within a short drive.

Is there parking available at Soft Win Hotel São Luis?

Yes, secured self parking is offered for free at the hotel.

Does Soft Win Hotel São Luis include a casino at the property?

No, Soft Win Hotel São Luis doesn't have a casino.

Is there an indoor pool at Soft Win Hotel São Luis?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Soft Win Hotel São Luis?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and a minibar as well as a restaurant.

Does Soft Win Hotel São Luis have a hot tub?

No, there isn't a spa tub at this hotel.

Does Soft Win Hotel São Luis have a restaurant with a breakfast menu?

Yes, Soft Win Hotel São Luis serves buffet breakfast each morning for a surcharge from its restaurant.

Does Soft Win Hotel São Luis allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Soft Win Hotel São Luis for a fee of BRL 52.5 per pet, per day.

Does Soft Win Hotel São Luis have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Soft Win Hotel São Luis?

The closest major airport to Soft Win Hotel São Luis is Sao Luis (SLZ-Marechal Cunha Machado Intl.), which is 10.9 mi away (29 minutes by car).

Are there rooms with balconies at Soft Win Hotel São Luis?

No, you won't find guestrooms with balconies at Soft Win Hotel São Luis.

Soft Win Hotel São Luis Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 416 out of 1003 reviews
Rating 8 - Good. 316 out of 1003 reviews
Rating 6 - Okay. 176 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Ok
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendo
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ver is fine, bur the
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Checking in was the most horrendous experience I’ve ever dealt with in my life they took copies of my drivers license credit card passport made me fill out numerous documents and I’ve already prepaid for the room absolute terrible customer service. Also the bed had no blanket sheet only and two very small pillows nice clean place, but the amenities were horrible and the customer service is worse. I would not recommend it if you were an American or any foreigner.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Tive problemas que resolvi
Stayed 5 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, funcionários bem prestativos e educados, localização excelente. O café da manhã é bom, porém tivemos que pagá-lo à parte. Pedi uma manta pq não tinha no quarto, achei absurdo ter de pagar por ela. No geral, o hotel é bom. Fiquei satisfeita!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
O quarto estava bem limpo! O café da manhã era ótimo também.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe prestativa, estabelecimento com praia, mercado, restaurante etc perto.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
O local é bom. O restaurante 24 horas é ótimo. E a localização é boa, próximo aos principais pontos turísticos. Achamos seguro. Pelo custo benefício faz sentido. No entanto, a recepção deixa a desejar. Não são prestativos e qualquer coisa que você solicitar. Precisa descer para buscar.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização do hotel é muito boa, perto da lagoa e da praia, tem farmácia, alguns restaurantes e lojas perto. Senti falta de uma padaria, mas isso não é culpa do hotel. Os funcionários eram simpáticos e atenciosos, o quarto não parecia ter sido muito limpo antes de entrarmos, tinham alguns cabelos pelo chão e a pia estava um pouco entupida, o que arrumaram depois de uns 2 dias. De forma geral, o quarto estava com boa manutenção, ar-condicionado funcionando bem, chuveiro bom, não ligamos a TV para saber se funcionava. O hall de entrada do hotel estava com decoração bem caprichada, de festa junina. O café da manhã era bom, os produtos eram frescos e tinha uma variedade boa. Embora não tenha serviço de quarto, a cozinha funcionava à noite e era possível pedir algo para comer pessoalmente. Só teve uma coisa que nos incomodou, um dos elevadores, que já eram pequenos, teve problemas com frequência, isso atrapalhou um pouco, porque o fluxo de pessoas era grande em determinados momentos.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, café da manhã satisfatório, boa localização.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As acomodações são novas, porém o banheiro é bem apertado. No geral, o atendimento funciona bem e a localização também foi excelente.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendeu muito bem as expectativas.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
O ar condicionado do quarto não estava funcionando. Reclamei na parte da manhã antes de sair para o meu passeio, quando retornei ainda não estava funcionado. Reclamei novamente e tivemos que mudar de quarto. Achei um brinco com a ponta virada para cima, por sorte estava de chinelo, senão teria machucado meu pé. Ou seja, a limpeza não foi bem feita.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top de luxo, bom demais da conta
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom atendimento, check in bem movimentado. Ótimos café da manhã e localização. Ambientes limpos, muito boa hospedagem. Observação para o box do banheiro, que é extremamente pequeno, desconfortável.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, funcionários educados, cama maravilhosa, o café não tem tantas opções mas a comida estava muito boa e fez jus ao valor. Com certeza voltaremos
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atendimento e hotel com ótima localização.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Hotel cumpre a finalidade para diárias rápidas.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Só banheiro que é muito apertado
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Muito bom! Recepcionista um pouco arrogante. Hotel ótimo. Limpo
Stayed 3 nights in Jun 2026