Santiago Vacation Packages

The room was very nice, but the TV never really worked the safe and the door going to the terrace also broken, but fixed the next day. The receptionists Bia and Zany were outstanding and the rest of the help were very nice, but could only do so much. Not mentionied is that the dining room is a very long flight of stairs with no grips down the outside and although I asked, on one occasion it didn't open although I had inquired beforehand. This important because the hotel is very far away from the town, one must call a cab and on the return sometimes they are not available. The swimming pools are very nice, filled with sea water that is constantly changed but it is two flights down. If It wasn't for the employees, my stay would have been unpleasant. The hotel lacks services that international travelers take for granted.

This is a great hotel at which to spend a few days discovering Praia. Very walkable to transportation, the beach, some decent restaurants, and the sights. Though the breakfast buffet was consistently good, for any other meal lack of attention to service at the restaurant and bar meant an almost do-it-yourself experience. A late check out option (subject to room availability) was awesome for my 1 am flight! Very helpful front desk staff.

I was a little disappointed when I thought the room I booked had an ocean view and it did not. The building is nice, clean and staffs were friendly and courteous. Tiles on floor need to be replaced since some had cracks in them and some parts of the building can use some fresh paints. The Buffett breakfast was good.