See all properties

Palmetto Hotel

3.0 star property
Hotel in Santiago de los Caballeros with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Palmetto Hotel

Restaurant
Reception
Basic Double Room | Laptop workspace, free WiFi, bed sheets
Restaurant
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Housekeeping

Explore the area

View in a map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
  • Place, Cinemacentro Cibao
    ‪1 min walk‬
  • Place, Bella Terra Mall
    ‪4 min walk‬
  • Place, Casino Gran Almirante
    ‪14 min walk‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Laptop workspace, free WiFi, bed sheets

Basic Double Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Santiago de los Caballeros

Located in Villa Olga, Palmetto Hotel is adjacent to Cinemacentro Cibao and within a 5-minute walk of Bella Terra Mall. This 21-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Cinemacentro Cibao - 1 min walk - 0.1 miles
  • Bella Terra Mall - 4 min walk - 0.3 miles
  • Casino Gran Almirante - 14 min walk - 0.8 miles
  • Centro Leon - 16 min walk - 0.9 miles
  • Monument to the Heroes of the Restoration - 5 min drive - 1.9 miles

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive

Restaurants

  • ‪Mr. Grilled - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Foodtropolis - ‬5 min walk
  • ‪Burger King - ‬2 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

Hotel in Santiago de los Caballeros with free breakfast and a 24-hour front desk
Guests staying at Palmetto Hotel enjoy free WiFi in public areas, a computer station, and a water dispenser. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Relax with a rainfall shower. Free local calls and wardrobes or closets are also standard. Change of towels is available on request.

Similar properties

Exterior
Hotel Casa Jum
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 445 reviews
Hotel Casa Jum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 5 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Are free cancellation options available at Palmetto Hotel?

Palmetto Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do around Palmetto Hotel?

This hotel is situated in Villa Olga within a 10-minute walk of Bella Terra Mall and Cinemacentro Cibao. You'll also find Casino Gran Almirante and Centro Leon less than a mile away.

Will I be able to park at Palmetto Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Does Palmetto Hotel include a casino?

No, Palmetto Hotel doesn't have a casino.

Is there an indoor pool at Palmetto Hotel?

No, there is no indoor pool at this hotel.

Is Palmetto Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as free breakfast and concierge services.

Does Palmetto Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Palmetto Hotel feature a restaurant that includes a breakfast menu?

Palmetto Hotel offers free full breakfasts each morning though there is no restaurant.

Does Palmetto Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Palmetto Hotel.

Are there connecting rooms at Palmetto Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Palmetto Hotel?

The closest major airport to Palmetto Hotel is Cibao Intl. Airport (STI), which is 9.6 mi away (22 minutes by car). Another top airport is Gregorio Luperon Intl. Airport (POP), which is around 21.9 mi away.

Are there rooms with balconies that I can book at Palmetto Hotel?

No, at Palmetto Hotel, there aren't any guestrooms that list a balcony.

Palmetto Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 227 out of 485 reviews
Rating 8 - Good. 142 out of 485 reviews
Rating 6 - Okay. 50 out of 485 reviews
Rating 4 - Poor. 36 out of 485 reviews
Rating 2 - Terrible. 30 out of 485 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Miriam

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2025

8/10 Good

LUIS

Stayed 2 nights in Oct 2025

6/10 Okay

Tommy

Liked: Cleanliness, staff & service
The property was the location close to a lot of shopping. Dining lower was a good average experience.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ronald, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
The shower needs a run off water everywhere but other than that very good staff very clean
Stayed 3 nights in Sep 2025

2/10 Terrible

GILBERTO

Stayed 1 night in Oct 2025

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

2/10 Terrible

mario

Stayed 1 night in Oct 2025

6/10 Okay

Manoj

Traveled with family
Disliked: Cleanliness, amenities
Locate is better, staff was helpful. Need to upgrade breakfast, cleaning to improve very important. I had requested for room clean, however bedsheet was not change. Overall bedsheet looks too old.
Stayed 3 nights in Sep 2025

4/10 Poor

Fernando

Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Nice place and is a value.
Stayed 1 night in Sep 2025

4/10 Poor

Jean

Stayed 2 nights in Sep 2025

4/10 Poor

Jhon

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Arcadio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Adam, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was nice but the room was situated facing a super busy street and it was way too noisy
Stayed 1 night in Sep 2025

10/10 Excellent

Dorka, Saint Petersburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close if you are going to the hospital or clinic for any appointments. Breakfast was good and the room very comfortable
Stayed 1 night in Aug 2025

6/10 Okay

Robinson Rafael

Liked: Staff & service
Disliked: Amenities
⸻ I stayed for two nights and unfortunately the experience was not good. The beds were dirty, with stains that looked like urine. I took several photos and asked for the sheets to be changed, but the ones I was given were also stained. Honestly, I think they should be discarded, as this is a matter of hygiene and health. The mattress was also in a very unpleasant condition. also i have picture
Stayed 2 nights in Aug 2025

10/10 Excellent

Adriel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Delvis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

2/10 Terrible

Elvis Manuel, Bronxn

Disliked: Amenities
Stayed 1 night in Aug 2025

8/10 Good

Sully

Liked: Cleanliness, staff & service
I enjoyed their breakfast the best
Stayed 1 night in Aug 2025

10/10 Excellent

Kahtie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had easy internet access and was cleaned. Also provided support with taxis to airport
Stayed 1 night in Aug 2025

10/10 Excellent

luis, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything.
Stayed 1 night in Aug 2025

8/10 Good

HERNANDO

Business traveler
Liked: Staff & service
Location near to shopping malls and restaurants
Stayed 1 night in Aug 2025

8/10 Good

JUAN, Yonkers

The check in process is fast! Just know that this hotel is located in the middle of the city and it feels more like a motel. Parking is very limited. Only 2 spots in front of the property. If those are taken, then u have to do street parking. The room was clean, however I did found female hair everywhere. Some people might not like that. Wifi is decent, it just goes in and out for some reason. Overall, a hotel for a quick stay! Nothing fancy
Stayed 1 night in Jul 2025