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Palmetto Hotel

3.0 star property
Hotel in Santiago de los Caballeros with free breakfast and a 24-hour front desk

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Photo gallery for Palmetto Hotel

Exterior
Standard Room | Laptop workspace, free WiFi, bed sheets
Reception
Restaurant
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
  • Place, Bella Terra Mall
    ‪4 min walk‬
  • Place, Casino Gran Almirante
    ‪14 min walk‬
  • Place, Monument to the Heroes of the Restoration
    ‪3 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Laptop workspace, free WiFi, bed sheets

Basic Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santiago de los Caballeros

Located in Villa Olga, Palmetto Hotel is adjacent to Cinemacentro Cibao and within a 5-minute walk of Bella Terra Mall. This 21-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Bella Terra Mall - 4 min walk - 0.3 miles
  • Casino Gran Almirante - 14 min walk - 0.8 miles
  • Monument to the Heroes of the Restoration - 3 min drive - 1.5 miles
  • Catedral de Santiago - 4 min drive - 2.5 miles
  • Estadio Cibao - 5 min drive - 2.9 miles

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive

Restaurants

  • ‪Mr. Grilled - ‬5 min walk
  • ‪Foodtropolis - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪KGB Bistro - ‬5 min walk
  • ‪Burger King - ‬2 min walk

About this property

Palmetto Hotel

Hotel in Santiago de los Caballeros with free breakfast and a 24-hour front desk
Guests staying at Palmetto Hotel enjoy free WiFi in public areas, a computer station, and a water dispenser. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 20 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Relax with a rainfall shower. Free local calls and wardrobes or closets are also standard. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 5 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Are free cancellation options available at Palmetto Hotel?

Palmetto Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do around Palmetto Hotel?

This hotel is situated in Villa Olga within a 10-minute walk of Bella Terra Mall and Cinemacentro Cibao. You'll also find Casino Gran Almirante and Centro Leon less than a mile away.

Is parking available on site at Palmetto Hotel?

Yes, secured self parking is offered for free at the hotel.

Does Palmetto Hotel include a casino?

No, Palmetto Hotel doesn't have a casino.

Is there an indoor pool at Palmetto Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Palmetto Hotel?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as free breakfast and concierge services.

Does Palmetto Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Palmetto Hotel feature a restaurant that includes a breakfast menu?

Palmetto Hotel offers free full breakfasts each morning though there is no restaurant.

Does Palmetto Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Palmetto Hotel.

Are there connecting rooms at Palmetto Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Palmetto Hotel?

The closest major airport to Palmetto Hotel is Cibao Intl. Airport (STI), which is 9.6 mi away (22 minutes by car). Another top airport is Gregorio Luperon Intl. Airport (POP), which is around 21.9 mi away.

Are there rooms with balconies that I can book at Palmetto Hotel?

No, you won't find guestrooms with balconies at Palmetto Hotel.

Palmetto Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 203 out of 439 reviews
Rating 8 - Good. 137 out of 439 reviews
Rating 6 - Okay. 42 out of 439 reviews
Rating 4 - Poor. 32 out of 439 reviews
Rating 2 - Terrible. 25 out of 439 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck
Stayed 1 night in Jul 2025

8/10 Good

Carlos, Debary

Stayed 1 night in Jul 2025

10/10 Excellent

Raysa, Lake Dallas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente para actividades laborales y estancias cortas en Santiago
Stayed 2 nights in Jul 2025

6/10 Okay

Emma

Stayed 2 nights in Jun 2025

10/10 Excellent

Leovigildo, Doral

Traveled with family
Liked: Cleanliness, property conditions & facilities
The checkin and checkout process was really quick and effortless. The room was clean and practical. The morning breakfast was in the rooftop and it was really good for this budget hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Selina, Miami

Stayed 1 night in Jun 2025

10/10 Excellent

Belkys

Stayed 3 nights in Jun 2025

10/10 Excellent

Ana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente, el staff súper amable, las chicas del área de desayuno también. Me encanto definitivamente volveré.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lessell

Stayed 1 night in Jun 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 6 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The only thing was the hot water it will come and go but everything else was Super! I felt at home really
Stayed 8 nights in May 2025

4/10 Poor

David

Traveled with family
Liked: Staff & service
Disliked: Amenities
Left a pair of candles behind and haven’t been returned or found very upsetting when you know you left them and they tell you They aren’t in lost and found
Stayed 2 nights in Jun 2025

10/10 Excellent

Manuel E

Stayed 1 night in May 2025

10/10 Excellent

Paul-Emile

Stayed 1 night in May 2025

8/10 Good

Louis

Close to everything
Stayed 1 night in May 2025

4/10 Poor

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and breakfast
Stayed 14 nights in May 2025

4/10 Poor

Ricardo

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, near everything you may need. Yet, lot of noise inside the building on early morning hours.
Stayed 1 night in May 2025

2/10 Terrible

Edgardo

Traveled with family
Liked: Cleanliness
ROOMS FACING THE STREET ARE EXTREMELY NOISY.COULD NOT SLEEP.GLASS WINDOWS OPEN WIDELY WITH NO SAFETY EQUIPMENT FOR CHILDREN.COULD EASILY FALL.YOU CAN TELL EMPLOYEES AT BREAKFAST ARE NOT HAPPY WORKING THERE.
Stayed 1 night in May 2025

6/10 Okay

Juan, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean, but it doesn't have elevator.
Stayed 1 night in Apr 2025

10/10 Excellent

Judith

Stayed 1 night in Apr 2025

8/10 Good

Murielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been there before and always had a great stay. However this time the air conditioning did not function properly, it was hot. Breakfast is becoming more and more basic, had only 1 fried egg vs 2 last time. There is place for improvement .I have appreciated staff diligence and honesty. After checking out and in my way back to the capital, they called to inform i had forgotten my ipad.Those are honest people.
Stayed 1 night in Apr 2025

6/10 Okay

Danny

Traveled with partner
The hotel is well-located near major attractions, but it needs updates. The condition of the restrooms is below average, with outdated shower heads. Additionally, the breakfast options are limited and often of poor quality.
Stayed 1 night in Apr 2025

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convience quality price

I always book here when i visit Santiago. Close to airport shopping doctors. Taxis, everything i need
Stayed 1 night in Apr 2025