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Palmetto Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Palmetto Hotel

A rooftop dining area with tables set for two, chairs, and a view of buildings in the background.
Creator video - submitted by Lulu travels
A reception desk with a sign reading "Palmetto Hotel".
A hotel room with two beds, a TV, a wooden door, and a wall-mounted air conditioner.
A reception area with a clock, a sign reading "Palmetto Hotel," and two white orchids in vases.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Housekeeping

Explore the area

View in a map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
  • Place, Cinemacentro Cibao
    ‪1 min walk‬
  • Place, Bella Terra Mall
    ‪4 min walk‬
  • Place, Casino Gran Almirante
    ‪15 min walk‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

A hotel room with a wooden bed, two bedside tables, a wardrobe, and a door.

Standard Room

8.2 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

A hotel room with two single beds, a wooden headboard, a bedside table with a lamp, and a small drawer.

Basic Double Room

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room

A bedroom with a bed, wooden wardrobe, and a television.

Deluxe Room

9.8 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Property amenity

AC Hotel Santiago de los Caballeros

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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 505 reviews
$135 nightly
The price is $173
Aug 15 - Aug 16
Total with taxes and fees
AC Hotel Santiago de los Caballeros

About the neighborhood

Santiago de los Caballeros

Located in Villa Olga, Palmetto Hotel is adjacent to Cinemacentro Cibao and within a 5-minute walk of Bella Terra Mall. This 21-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Cinemacentro Cibao - 1 min walk - 0.1 miles
  • Bella Terra Mall - 4 min walk - 0.3 miles
  • Ágora Santiago Center - 8 min walk - 0.5 miles
  • Casino Gran Almirante - 15 min walk - 0.8 miles
  • Centro Leon - 16 min walk - 0.9 miles

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive

Restaurants

  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Foodtropolis - ‬5 min walk
  • ‪El Café De La Abuela - ‬4 min walk
  • ‪Mr. Grilled - ‬5 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

Guests staying at Palmetto Hotel enjoy free WiFi in public areas, a computer station, and a water dispenser. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Relax with a rainfall shower. Free local calls and wardrobes or closets are also standard. Change of towels is available on request.

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  • Air conditioning
  • Parking available
  • Housekeeping
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Jul 19 - Jul 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 5 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Are free cancellation options available at Palmetto Hotel?

Palmetto Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Palmetto Hotel?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at Palmetto Hotel on Aug 2, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Palmetto Hotel?

This hotel is situated in Villa Olga within a 10-minute walk of Bella Terra Mall and Cinemacentro Cibao. You'll also find Casino Gran Almirante and Centro Leon less than a mile away.

Will I be able to park at Palmetto Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Does Palmetto Hotel include a casino?

No, Palmetto Hotel doesn't have a casino.

Is there an indoor pool at Palmetto Hotel?

No, there is no indoor pool at this hotel.

Is Palmetto Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a free daily breakfast and concierge services.

Does Palmetto Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Palmetto Hotel feature a restaurant that includes a breakfast menu?

Palmetto Hotel offers free full breakfasts each morning though there is no restaurant.

Does Palmetto Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Palmetto Hotel.

Does Palmetto Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Palmetto Hotel?

The closest major airport to Palmetto Hotel is Cibao Intl. Airport (STI), which is 9.6 mi away (22 minutes by car). Another top airport is Gregorio Luperon Intl. Airport (POP), which is around 21.9 mi away.

Can I book a room with a balcony at Palmetto Hotel?

No, there aren't any guestrooms with balconies at Palmetto Hotel.

Palmetto Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 261 out of 549 reviews
Rating 8 - Good. 159 out of 549 reviews
Rating 6 - Okay. 56 out of 549 reviews
Rating 4 - Poor. 39 out of 549 reviews
Rating 2 - Terrible. 34 out of 549 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emely

The food was good and the room too .
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and very close to the city breakfast was good. A good place to stay can't complaint about my stay there.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast, spotless room, great customer service, walking distance to hospital, shopping mall, restaurant, bank, pharmacy, etc
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and the staff @the front desk were super
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options limited but good with excellent table service. Hotel location is across from Union Medical Center and walking distance to nearby Malls.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities
Staff did excellent service! Clean room & good breakfast
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Belkys C

Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioning system was great, breakfast was good too, but showers was mess
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Deivi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Very clean excellent staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Angelo

Excelent for the price. Very well located.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Nice place and is a value.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Sully

Liked: Cleanliness, staff & service
I enjoyed their breakfast the best
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, good breakfast, very clean, great location.
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Gerry

Liked: Cleanliness, property conditions & facilities
Good welcome, front desk speaks English. Clean rooms right next to the mall
Stayed 1 night in Dec 2025
Verified

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities
Good city hotel for a quick trip. I stay in palmetto multiple times is a safe option for pass the night. The breakfast included is very simple but good, and the rooms usually are good, sometime i had water leaks outside the shower or the bathroom very small in some of the rooms. But the hotel is functional, the staff very nice and the stay very well.
Stayed 1 night in Dec 2025
Verified

8/10 Good

HERNANDO

Liked: Staff & service
Location near to shopping malls and restaurants
Stayed 1 night in Aug 2025
Verified

8/10 Good

Russell

Liked: Amenities
A great place to stay, great bang for your buck, friendly staff and comfortable beds
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ethelin

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Grey

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jovana

Liked: Staff & service, amenities, property conditions & facilities
The hotel and staff were great. The streets are busy so if you from the city you’ll love it. The breakfast was also nice.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Tommy

Liked: Cleanliness, staff & service
The property was the location close to a lot of shopping. Dining lower was a good average experience.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Dorka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close if you are going to the hospital or clinic for any appointments. Breakfast was good and the room very comfortable
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Winster

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025