No hay agua caliente, nunca suertieron el cafe ni pidiendolo. No agua caliente.
Great bang for your buck, a lot of historical events have taken place at this hotel
Great location to our family. Wanted to see the casino before we left but it dod not open until after checkout.
I like the location , and the garden, but as I walking in the room I was disappointed so small very tiny
Everything in this hotel is outdated. There was no light in the first room the gave me. I got another room with an out of service and dirty WC. That’s terrible. I call the front desk, one of the staff come and tell me that there’s no room service at this time and I can clean it myself with tissue.
Room stinky
Great environment
No hot water, Shower door coming off the rail, handicap handle on wall was loose with all screws coming off, Lots of mosquitoes in lobby area
Hotel Matum was fine. Everything as advertised, but it's an old hotel. Staff was excellent and accomodating, but the room was dark and humid with a pretty weak AC. Low water pressure in the shower as well. And the casino was closed! From the looks of it, it has been for a while. Very close to the city center though.
Mal servicio esta bien malo me dieron una habitación muy sucia
Amazing service,staff is lovely and very helpful (ask for Batista he was the best) , but hotel is falling apart, bathrooms was filthy, AC never kicked in (very hot room), so much potential and not being used,all restaurants,major highways and airport are close, Will recommend TaBu(club behind the hotel) very nice...
Have a night clud on property and location of the property. Very easy to gi to restaurants in the area
Old worn out property. Casino not even functional. Night club music vibrates walls impossible to sleep
Room was warm due to AC not working well. However the problem was fixed after a 2nd complaint was placed. The roof started to leak at night and the drops landed in the bed. They charge $25 for each guest after 8pm, something I was not imformed of in advance. Wi-fi did not work inside room. I had to leave the room and sit down stairs to get wifi. Television has poor reception. This place is not worth the $70 they charged me to stay here. $95 if you add the $25 for the guest.
Very nice experience, room and breakfast, excellent
Matum Hotel & Casino places you within a short walk of Monument to the Heroes of the Restoration and within a mile (2 km) of Historic San Luis Fort Museum. This 3.5-star hotel has 41 rooms and welcomes guests with a restaurant, a casino, and an outdoor pool.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
Guests can expect to find free WiFi and TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard. Limited housekeeping is available.
Matum Hotel & Casino features a casino, a nightclub, and an outdoor pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 20 per room roundtrip. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a children's pool, a gym, and free WiFi in public areas.
No hay agua caliente, nunca suertieron el cafe ni pidiendolo. No agua caliente.
Great bang for your buck, a lot of historical events have taken place at this hotel
Great location to our family. Wanted to see the casino before we left but it dod not open until after checkout.
I like the location , and the garden, but as I walking in the room I was disappointed so small very tiny
Everything in this hotel is outdated. There was no light in the first room the gave me. I got another room with an out of service and dirty WC. That’s terrible. I call the front desk, one of the staff come and tell me that there’s no room service at this time and I can clean it myself with tissue.
Room stinky
Great environment
No hot water, Shower door coming off the rail, handicap handle on wall was loose with all screws coming off, Lots of mosquitoes in lobby area
Hotel Matum was fine. Everything as advertised, but it's an old hotel. Staff was excellent and accomodating, but the room was dark and humid with a pretty weak AC. Low water pressure in the shower as well. And the casino was closed! From the looks of it, it has been for a while. Very close to the city center though.
