Executive Room
Queen 1 | Sleeps 2
$55*
Per night/room
Sep 20 - Sep 21
Matum Hotel & Casino
3.5 out of 5.0
Av. Las Carreras 1,
Santiago de los Caballeros,
Santiago
1-844-663-2269
Enter your dates to see prices
Matum Hotel & Casino
3.5 out of 5.0
2.6
out of 5
Average Guest Review
See all 15 reviews
This hotel is most popular for:
Recent guest reviews
Mal servicio esta bien malo me dieron una habitación muy sucia
Amazing service,staff is lovely and very helpful (ask for Batista he was the best) , but hotel is falling apart, bathrooms was filthy, AC never kicked in (very hot room), so much potential and not being used,all restaurants,major highways and airport are close, Will recommend TaBu(club behind the hotel) very nice...
Have a night clud on property and location of the property. Very easy to gi to restaurants in the area
Old worn out property. Casino not even functional. Night club music vibrates walls impossible to sleep
Room was warm due to AC not working well. However the problem was fixed after a 2nd complaint was placed. The roof started to leak at night and the drops landed in the bed. They charge $25 for each guest after 8pm, something I was not imformed of in advance. Wi-fi did not work inside room. I had to leave the room and sit down stairs to get wifi. Television has poor reception. This place is not worth the $70 they charged me to stay here. $95 if you add the $25 for the guest.
Very nice experience, room and breakfast, excellent
What ever you do don’t stay at this shelter house they call hotel. I had no hot water which the staff couldn’t careless to compensate me for. My window leading to a roof top to another building was broken which exposed my personal items to anyone coming that wanted to take my belongings. I’m still waiting for my reimbursement for the day of horror!!
It's my 2nd time there and they always try to charge you for something in the mini bar or bathroom item that you did not really use.
My experience with matum hotel was awful. I arrived with an expectation of what was agreed upon and i was trying to be sold something else. First the isn't what I requested and Second they changed the price from the one listed. I hold the hotel directly responsible for their bad business practices and I hold orbitz indirectly responsible for listing this hotel. After finding another hotel on my own, i voiced my concerns to two different reps for orbitz. Who knows how many others they have tried to scam out of more money? Orbitz should do the responsible thing and not list this establishment. Again in closing PLEASE DO NOT STAY HERE.
Bad bed , made sound and uncomfortable. Noising around and outside
La atención del personal. Muy atentos y. serviciales.
El personal muy atento. El hotel esta en reparaciones.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Matum Hotel & Casino places you within a 10-minute stroll of Monument to the Heroes of the Restoration and Restoration Heroes Museum. This 41-room, 3.5-star hotel has conveniences like a casino, an outdoor pool, and free in-room WiFi.
Dining
Free buffet breakfast is served each morning from 7:30 AM to 10:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.
Rooms
A TV comes with digital channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Limited housekeeping is available.
Property features
At Matum Hotel & Casino, guests enjoy a casino, a nightclub, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 3 per room roundtrip. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. Additional amenities include a children's pool, free WiFi in public areas, and conference space.
Guest reviews for Matum Hotel & Casino
Partner
Couples
Business
Business Travelers
Mal servicio esta bien malo me dieron una habitación muy sucia
Partner
Couples
Families
Amazing service,staff is lovely and very helpful (ask for Batista he was the best) , but hotel is falling apart, bathrooms was filthy, AC never kicked in (very hot room), so much potential and not being used,all restaurants,major highways and airport are close, Will recommend TaBu(club behind the hotel) very nice...
Everyone
Have a night clud on property and location of the property. Very easy to gi to restaurants in the area
Everyone
Everyone
Old worn out property. Casino not even functional. Night club music vibrates walls impossible to sleep
Everyone
Everyone
Room was warm due to AC not working well. However the problem was fixed after a 2nd complaint was placed. The roof started to leak at night and the drops landed in the bed. They charge $25 for each guest after 8pm, something I was not imformed of in advance. Wi-fi did not work inside room. I had to leave the room and sit down stairs to get wifi. Television has poor reception. This place is not worth the $70 they charged me to stay here. $95 if you add the $25 for the guest.
very clean and traditional
Everyone
Very nice experience, room and breakfast, excellent
the worst!!!!!
Everyone
What ever you do don’t stay at this shelter house they call hotel. I had no hot water which the staff couldn’t careless to compensate me for. My window leading to a roof top to another building was broken which exposed my personal items to anyone coming that wanted to take my belongings. I’m still waiting for my reimbursement for the day of horror!!
good but always tries to charge you for extras
Everyone
It's my 2nd time there and they always try to charge you for something in the mini bar or bathroom item that you did not really use.
Matum Hotel & Casino
Av. Las Carreras 1, Santiago de los Caballeros, SantiagoHotel Amenities
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