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Hotel Umu

3.0 star property
Hotel in Santarém with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Hotel Umu

Reception
Front of property
Superior Twin Room | In-room safe, desk, free cribs/infant beds, free WiFi
Front of property
Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Room service
  • Breakfast included
  • Housekeeping

Explore the area

Map
Avenida Bernardo Santareno, Santarém
  • Convento de São Francisco
    ‪16 min walk‬
  • Portas do Sol
    ‪3 min drive‬
  • CNEMA
    ‪3 min drive‬

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Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Single Room

8.4 out of 10
Very good
(6 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, free cribs/infant beds, free WiFi

Superior Twin Room

7.0 out of 10
Good
(4 reviews)
  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, free cribs/infant beds, free WiFi

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Santarém

Within a short walk of Convento de São Francisco, Hotel Umu is within a mile (2 km) of Igreja do Seminario. This 67-room, 3-star hotel has free breakfast along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Convento de São Francisco - 16 min walk - 0.9 miles
  • Igreja da Santa Clara - 18 min walk - 1.0 mile
  • Torre das Cabacas - 3 min drive - 1.2 miles
  • Portas do Sol - 3 min drive - 1.4 miles
  • CNEMA - 3 min drive - 2.1 miles

Getting around

  • Santarem Station - 6 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Burger King - ‬8 min walk
  • ‪o Tonho - ‬10 min walk
  • ‪Caravela - ‬18 min walk

About this property

Hotel Umu

Hotel in Santarém with a full-service spa and free breakfast
Guests of Hotel Umu enjoy features like a full-service spa, free WiFi in public areas, and a business center. There's free parking and an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a terrace, a garden, and a banquet hall.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Safes, phones, and desks are also available.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Languages

English, French, Portuguese, Spanish

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The price is $169
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge

Things to do

  • Full-service spa

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 20.5 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: EUR 20.5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Umu Santarem
Umu Santarem
Hotel Umu Hotel
Hotel Umu Santarém
Hotel Umu Hotel Santarém

Frequently asked questions

Is a free cancellation option available at Hotel Umu?

Hotel Umu offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do close to Hotel Umu?

This hotel is located in Santarém, a short 15-minute walk from Convento de São Francisco and also 15 minutes on foot from Igreja do Seminario. You'll also find Tagus Valley and Portas do Sol within a short drive.

Is parking available on site at Hotel Umu?

Yes, uncovered self parking is offered for free at the hotel.

Is a spa located at Hotel Umu?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, body wraps, and aromatherapy. The spa is not open daily but only on select days.

Does Hotel Umu feature a casino?

No, Hotel Umu doesn't have a casino.

Is there an indoor pool at Hotel Umu?

No, there is no indoor pool at this hotel.

Is Hotel Umu good for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub as well as a bar and a full-service spa.

Does Hotel Umu have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel Umu have a restaurant with a breakfast menu?

Hotel Umu offers free buffet breakfast each morning though there is no restaurant.

Does Hotel Umu allow pets to stay free of charge?

No, pets aren't allowed at Hotel Umu.

Does Hotel Umu have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Umu?

No, there aren't any guestrooms with balconies at Hotel Umu.

Hotel Umu Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 57 out of 170 reviews
Rating 8 - Good. 85 out of 170 reviews
Rating 6 - Okay. 16 out of 170 reviews
Rating 4 - Poor. 9 out of 170 reviews
Rating 2 - Terrible. 3 out of 170 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Stayed 1 night in Feb 2025

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Dec 2024

4/10 Poor

alzira

Disliked: Property conditions & facilities
The room itself the bathroom bathtub door full of old dirty you can see I don’t know why they can’t they don’t have inspect after cleaning to make sure to expensive never again thank You
Stayed 5 nights in Sep 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very urban location with traffic noise. Booked a superior room, but small, sparse, very basic, no telephone, TV not working. Definitely not superior! These issues were raised, receptionist promised partial refund but manager totally refused any compensation, even through official complaint from Hotels.com. Extremely disappointing. We would definitely not recommend.
Stayed 1 night in Apr 2024

8/10 Good

Mick

Stayed 1 night in May 2024

8/10 Good

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only this was spa is offsite
Stayed 1 night in Mar 2024

2/10 Terrible

Mars

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

brian

Stayed 1 night in Jan 2023

10/10 Excellent

Carol Brennan

Stayed 1 night in Jan 2023

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Miguel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Marek

Stayed 1 night in Apr 2022

8/10 Good

Eldo, Dawson City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fine place to stay. It was a little out of the core area of the city and required some hill climbing or a 6€ cab fare into the old town, and a longer ride to the train station. However, this hotel offered a more competitive room price to make up for the less convenient location.
Stayed 2 nights in Dec 2021

8/10 Good

luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

nice
Stayed 6 nights in Nov 2021

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stop over in Santarem!

It was a lovely hotel, with dining options close by (check out the restaurant XPTO next door -- delicious and friendly). The hotel breakfast was also really nice. The beds were a little stiff and old, but it didn't bother us. The room was very clean and comfortable.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

some improvements needed but overall good

The staff was very helpful, the breakfast was quite diversified and complet, my only dislike is the Windows are not double glass so you hear all noises, the doors have no good insulation so you could listen everything even from other rooms which affected my quality of stay. If this details are improved and the bathroom modernised it has all chances to be a 8+ hotel. Might stay again if needed due to closeness to hospital and due to its budget price.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Nov 2019

8/10 Good

M

Stayed 2 nights in Nov 2019

8/10 Good

keith

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Kw

Good for one night but no restaurant.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Staff were excellent - very friendly and helpful. Room was very basic, so I felt overpriced for what it was, and clearly not one of the rooms featured in the listing. Breakfast was average but the coffee was unpleasant. However, a good location for my needs
Stayed 2 nights in Feb 2019

8/10 Good

Don, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking on site. Balcony appreciated. A little out of town but still quite accessible. Supermarket nearby.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but not close to the center

Front desk staff were very helpful re restaurants, activities, train schedule. The hotel is not convenient to the historic area of the town, about a half hour walk. It was hard to find initially. Nice room, good service, but not convenient.
Stayed 1 night in Oct 2018

10/10 Excellent

Mariana

Pleasant Stay at Hotel Umu

A cute hotel with everything you need. Within walking distance you can find 3 large supermarkets to buy water, snacks and at Pingo Doce you will find a large lunch selection. The rooms were spacious, and the bed was very comfortable. Love the little desk area next to the window, you can work and enjoy a nice view outside. The breakfast was good, with a variety of fresh fruit, cake, juice, eggs and bread. There was something for everyone. All around we enjoyed our stay at hotel umu.
Stayed 1 night in Aug 2018