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Hotel Açay

3.0 star property
Hotel in Santarém with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Açay

Ecotours
Interior
Premium Quadruple Room | Balcony
Free daily buffet breakfast
Deluxe Quadruple Room (Master) | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Breakfast included

Explore the area

Map
Br. 163, Av. Cuibá Nº 2606, canto com Rob, Santarém, Pará, 68040-400
  • Paraiso Shopping Center
    ‪19 min walk‬
  • Port of Santarem
    ‪3 min drive‬
  • Maracana Beach
    ‪6 min drive‬
  • Santarem (STM-Maestro Wilson Fonseca)
    ‪11 min drive‬

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Room options

View all photos for Premium Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Premium Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Premium Room

Premium Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Quadruple Room

Premium Quadruple Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Premium Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Premium Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Santarém

Within a short walk of Bosque Santa Lucia, Hotel Açay is within a mile (2 km) of Paraiso Shopping Center. This 60-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Bosque Santa Lucia - 10 min walk - 0.6 miles
  • Paraiso Shopping Center - 19 min walk - 1.0 mile
  • Port of Santarem - 3 min drive - 1.9 miles
  • Igreja Matriz - 4 min drive - 2.3 miles
  • Maracana Beach - 6 min drive - 3.0 miles

Getting around

  • Santarem (STM-Maestro Wilson Fonseca) - 28 min drive

Restaurants

  • ‪Feira do Pescado - ‬10 min walk
  • ‪Pizzaria Napolitana - ‬13 min walk
  • ‪Restaurante Piu-Piu - ‬4 min walk
  • ‪Clicia Lanche - ‬16 min walk
  • ‪Pizzaria e Lanchonete Aky - ‬16 min walk

About this property

Hotel Açay

Hotel in Santarém with free breakfast and a 24-hour front desk
Guests of Hotel Açay enjoy access to free WiFi in public areas, a conference center, and coffee in a common area. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include free newspapers, laundry facilities, and a porter/bellhop.
42-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Other amenities include refrigerators, safes, and phones.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference center (807 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No cribs or infant beds are available.

Property is also known as

Hotel Açay Santarem
Açay Santarem
Hotel Açay Hotel
Hotel Açay Santarém
Hotel Açay Hotel Santarém

Frequently asked questions

Is a free cancellation option available at Hotel Açay?

Hotel Açay provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Açay?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Açay on Jul 6, 2025 start from $52.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Açay?

This hotel is located in Santarém within a short 9-minute walk of Bosque Santa Lucia. You'll also find Paraiso Shopping Center and Port of Santarem within a short drive.

Is there parking available at Hotel Açay?

Yes, self parking is offered for free at the hotel.

Does Hotel Açay have a casino on the premises?

No, Hotel Açay doesn't have a casino.

Is there an indoor pool at Hotel Açay?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Açay?

Couples staying at this hotel will appreciate amenities like a restaurant and free breakfast plus some guestrooms include kitchens.

Does Hotel Açay have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Açay have a restaurant that serves breakfast?

Yes, Hotel Açay serves free buffet breakfast each morning from its restaurant.

Does Hotel Açay allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Açay.

Are there connecting rooms at Hotel Açay?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Açay?

The closest major airport to Hotel Açay is Santarem (STM-Maestro Wilson Fonseca), which is 6.1 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Hotel Açay?

Yes, some guestrooms at Hotel Açay offer a balcony.

Hotel Açay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 103 reviews
Rating 8 - Good. 39 out of 103 reviews
Rating 6 - Okay. 18 out of 103 reviews
Rating 4 - Poor. 8 out of 103 reviews
Rating 2 - Terrible. 6 out of 103 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place near airport with reliable 24 hour front desk, as I was arriving on a late flight. This hotel had that, and service and breakfast was good.
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All good, but no drinking water in the room or available in the lobby. Instead, you had to buy it from the reception area
Stayed 3 nights in Aug 2024

10/10 Excellent

Dra Rossana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Dra Rossana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

joao

Liked: Cleanliness, staff & service, property conditions & facilities
good condition and facilities
Stayed 1 night in Jun 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
No pool. Indifferent staff. Small rooms.
Stayed 1 night in Sep 2022

10/10 Excellent

Marilurdes Ribeiro

Stayed 1 night in Feb 2025

4/10 Poor

eloanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

JEAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Larissa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Barulho e cama desconfortável

O hotel parece que não recebe manutenção... O quarto tinha varanda mas a porta não faz isolamento com barulho da rua, ou seja, quase não conseguimos dormir, além disso, ficamos no segundo andar e no andar superior era barulho o dia inteiro. O colchão era tão mole que quando a gente deitava fazia um buraco.
Stayed 5 nights in Dec 2024

8/10 Good

Demetrius

Stayed 1 night in Dec 2024

10/10 Excellent

Creso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Confortio, limpeza e hospitalidade.
Stayed 3 nights in Dec 2024

8/10 Good

Andressa

Stayed 1 night in Dec 2024

8/10 Good

Maurilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Sandro de f

Business traveler
Liked: Staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

Iza Amelia

Traveled with group
Stayed 1 night in Oct 2024

10/10 Excellent

Thamiris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jerfson

Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Gustavo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 1 night in Sep 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 2 nights in Sep 2024

4/10 Poor

Ivan

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

DECEPÇAO

HOTEL MUITO RUIM, QUARTO UMA RATOEIRA DE PEQUENO, O BANHEIRO RIDICULO, FEITO PARA ANAO CAMA PESSIMA
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness

Suportável porque foram apenas dois dias

Boa localização. Muito barulho no quarto por causa do trânsito intenso de carretas e outros até altas horas. Café da manhã sem organização por causa do espaço pequeno.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosimarybricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024