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3.0 out of 5.0

Recent guest reviews

We spent a couple of nights in this pleasant hotel, as a stop over between Santander and the Picos. Staff were very welcoming and the ambiance was pleasant. The hotel is in a quiet location, near the beach and small town, although up a steep hill. The set menu and local wine were excellent value and portions so generous we could not always finish them. The terrace and pool area was a lovely place to sit out in the evening. Rooms were spotless, but as mentioned by others, internal walls are thin, and this could pose problems.

Beware - the hotel hosts school parties with the resultant shouting and door slamming until the early hours (3.00 am one night} Soundproofing between room and room and corridor leaves a lot to b desired, if any actually exists. The hotel is located about 1.5 miles from Suances in the middle of nowhere. Reception was unmanned on arrival and it took some time before the call bell was answered - check in was slow and not particularly welcoming. The room was clean but in a "rustic" style - no airconditioning, safe or minibar. Only one power point.. The bathroom was clean with a full size bath but not grab/safety rails. No shaver socket but power socket next to WC. Some toiletries but only one miniscule bar of soap. Hot water came out of the cold tap, and the cistern appeared to fill with warm water. Breafast was a very basic buffet with no hot food available. The dinner menu however was good, chainging every night with a varied choice at an excellent price. Staff could do with better English Would we stop there again - not from choice

We spent 2 nights here on a Brittany Ferries short break. Criteria for our stay were; close to Santander - Suances is 20 km approx., on the coast with beaches and fishing port - 3 beaches and a pretty port area, quiet small and friendly hotel with bar/restaurant and free parking - exactly so with the bonus of superb country views and a pool. You will not find modern minimalist fixtures here but the furnishings are traditional with pretty attention to detail and ample storage facilities in the room and bathroom. No safe in the room but reception has one if you need it. We had a delightful view of the countryside and outskirts of Suances town from the room which was above the terrace with the same view. Reception staff were so friendly, as in fact were all we met, the lovely waitresses seem to multi task serving drinks and cleaning frequently. 10 minutes walk to the huge La Concha beach - some steep steps at the bottom of the road the hotel is on cut the corner. Walking back could be difficult for the less mobile who will probably need a car. Plenty of bars and restaurants in the beach area and behind. Walk the length of this beach and you find the port area with even more. We discovered the dinner menu and wine list and decided to sample this. The hotel does not serve snacks, just a "menu of the day" for lunch or dinner with plenty of choice for each of 3 courses currently priced at 15 euros. This is real Spanish food. We loved it but fussy children may not! A really nice bottle of wine or cava for 9 euros too! Another of which we took on to the terrace to peacefully enjoy the view as darkness fell and a little bat flitted around catching insects. You could also eat all meals on the terrace weather permitting. The restaurant has a bar and there is another small one, bright and prettily decorated. Breakfast is self service - no full English (not commonly offered in this part of Spain) but plenty of fruit, yogurt, patisserie, tortilla, ham and cheese and plenty of good coffee and tea. The pool area, as all of the hotel, was spotlessly clean with a shaded area as a refuge from the heat, adjacent to the terrace and sharing the view. The hotel was so relaxed and comfortable we didn't go out in the evenings. Our room was so quiet, no noise from adjacent rooms or from the terrace. One reviewer reported mosquitoes but we found none but always use a plug- in insecticide just in case. The receptionist who greeted us spoke some English but one of us speaks Spanish so we can't tell how much other staff members did. This hotel is a gem in such a picturesque resort - some incredible walks to be had as well. The main town you pass through on the way is very attractive but a bit of a walk uphill. Most of our fellow guests were Spanish, with one French couple and a few Germans. English people seem to mostly by-pass the North of Spain as it does not get the consistent good weather of the South and East and English is not widely spoken. It makes up for this in charm and character and the friendliness of the people. We can not wait to return and for longer (depending on the Ferry timetable).

Spent a week here in June 2016. Good points:- great location, 10 minute walk out of town conveniently away from the hustle, bustle and noise, free parking, good breakfasts (tortilla, cheese, ham,toast, fruit, endless coffee and tea) in a pleasant dining room with friendly accommodating staff, effective black out blinds on the bedroom windows and excellent shower in the bathroom. Superb views & a very pleasant hotel pool and terrace. Not so good: - this looks like an old building which has been converted into a hotel the result being that insulation between rooms is not so effective; so be warned there is a bit of neighbour noise. Apart from that no other negatives. We had an early flight back and the staff made sure the coffee machine was on at 6am and had we had time breakfast was available.

Booked this for a one night stay after arriving on the ferry from Portsmouth and as others have said, the staff were very helpful. The brother on reception recommended the hotel restaurant for our evening meal for 13 euros and it was well worth it with water, wine and bread included in abundance. The rooms are a bit tired but the hotel is well placed for local beaches and lovely sunsets. Wifi was a bit haphazard though, I managed to get on but friends didn't.

I don't know who owns this hotel but they should take notice of this.....whatever they pay each and every member of the staff, from all the receptionists to the wonderful blonde lady who cleans and the amazing staff in the restaurant, they should double their salary. I just spent a week here with my family and I could not imagine harder-working more pleasant staff. And boy, did they work hard. They did not stop from morning till night. I would return here, but only for the staff.

We stayed lst june at this very nice hotel. The situation was good with a short wlk to the cliff top overlooking Suances Bay. Rooms and beds were comfortable, the food and choice of menu was good and reeasonably priced. A good centre for exploring the Green Spain coastline

great location, 5 minute walk to check out the surf at Los Locos. surrounded by lush, rolling green hills...cows.......views around every turn.......and the coastline is magnificent. the deck for dining, hanging out, and the pool area are both extremely pleasant. Breakfast is more than sufficient. If you need to speak English, Lorena is the only employee who can actually communicate in the language and she is friendly and efficient. You can also write her an email for any requests and she is very responsive. Negatives: there is no ventilation in the bathrooms, which requires no further explanation, nor in the entire hotel, which explains the musty smell throughout. The spa area is very nice, but with tepid water in the jacuzzis and tepid temperature in the turkish bath rendered the relaxation quotient to zero, as my muscles tightened and I was actually chilled by the experience. They told me the temperature (38° C) was 1° higher than normal. I did my best to cope with this by jumping into the chilly swimming pool outside and jumping back into the jacuzzi, the temperature differential favoring the perception of heat. we had planned on using the spa for the four days there and we did not think it was worth the additional 10€.

We stayed here for 5 nights in June on a Brittany Ferries jaunt and were perfectly happy with all aspects of the hotel. It isn't 'grand luxe' but what do people expect from a 3 star hotel? The staff were all very pleasant and helpful and we had no language issues despite our poor Spanish. The room was clean and kept so through our stay. Linen was changed frequently and towels when needed. Reception staff were always cheerful and helpful, the restaurant staff attentive. Food in the restaurant was good but excessive in quantity; it is based on local dishes and availability. We preferred the restaurant El Caserio 800 metres away near the lighthouse but that's pricey. Breakfast, however, we found very good with a wide range of fruits, breads and pastries available. It was further away from the centre of Suances than we expected, some 2 km.

Just returned from three nights here. The first priority, I feel, is the urgent need for a plumber. The bathroom was a dated disaster, the electric hair drier being held together with sticking plaster, the shower being of uncertain vintage and which sprayed the whole of the bathroom rather than the person and there being no chains on the plugs for the bath, wash basin and bidet (ugh!) In the dining room, the food was just about adequate, but it lacked presentation. Is it a three-star hotel? Questionable.

Calle De Madrid 20 Suances Cantabria

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located 2.6 mi (4.2 km) from Ensenada de Ballota, Albatros is within a 15-minute drive of Santillana del Mar Zoo. This 42-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a spa tub. Santander Cathedral is also 20.6 mi (33.2 km) from this Suances hotel.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 8 AM to 10:30 AM.


The 42 rooms have phones. LCD TVs come with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries.

Property features

Guests staying at Albatros enjoy an outdoor pool, a spa tub, and a sauna. You can take advantage of free parking if you drive. Staff members are on hand to provide concierge services and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a meeting room, and a terrace.

Room options

Double Room

Full 1 | Twin 2 | Sleeps 2

Triple Room

Full 1 | Twin 3 | Sleeps 3

Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

42% of guests recommend this hotel

Total of 122 reviews