2/10 Terrible
Lynette H.
11 jul. 2025
No le gustó: Limpieza
Traveler BEWARE! Our Family 4th of July Trip was ruined...
Our stay at Wine’d Down was nothing like what was promised. Upon arrival, we were greeted with delays and an unclean property. The smell of sewage was overwhelming due to a ruptured toilet that had occurred days before our arrival. The maintenance team confirmed this was an ongoing issue, but we were never notified in advance. The property manager arrived well after check-in time and was unhelpful, condescending and offered no alternative solutions, leaving us in a terrible situation, especially over a holiday weekend.Once inside, the issues continued. The property was outdated, with worn furniture inside and out. The bunk beds were on the floor (unlike shown in photos), lots of bugs and linens were poor quality—one bed didn’t even have properly fitting sheets. The rug smelled of mildew, and the water was brown from the taps, sink clogged which was a major health concern. There were also issues with electrical fuses, with mislabeled fuses requiring maintenance to fix the microwave and kitchen lights and a hard-to-steer golf cart. The "steps away from the beach" description was misleading, as we had to wade through waist-deep brown water to reach it.Despite several attempts to resolve the issues with the property management company – 360 Blue (Kimmie and Amy) and VRBO, we have received no satisfactory resolution for our inconvenience. This lack of support, combined with the severe issues at the property, made this experience unbearable. We do not recommend this property.
Lynette H.
Se hospedó 3 noches en julio de 2025