Hotel Irotama Lago

4.0 star property
Family fun on the beach, with 5 outdoor pools, near Zazue
VIP Access

Choose dates to view prices

Photo gallery for Hotel Irotama Lago

5 outdoor pools, pool umbrellas, sun loungers
Restaurant
Reception
Luxury Room | Balcony view
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Free airport shuttle
  • All inclusive
  • Gym

Explore the area

Map
Km 14 Via Cienaga, Santa Marta, Magdalena, 91464
  • Zazue
    ‪6 min walk‬
  • Bello Horizonte Beach
    ‪6 min walk‬
  • Rodadero Beach
    ‪10 min drive‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪5 min drive‬
VIP Access
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Room options

Superior Room

9.4 out of 10
Exceptional
(18 reviews)
  • 441 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 508 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Luxury Room

  • 1927 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite with Garden View

  • Sleeps 5

Suite Superior with Garden View

  • Sleeps 4

Room Superior

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3

Bungalow

  • Sleeps 4

Room Standard with Garden View

  • Sleeps 3

Room Junior with Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4

Double Room Standard with Panoramic View

  • Sleeps 2

Quadruple Room Junior with Panoramic View

  • Sleeps 4

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About the neighborhood

Santa Marta

Hotel Irotama Lago places you within a 10-minute stroll of popular attractions such as Bello Horizonte Beach and Zazue. This 578-room, 4-star hotel has 5 outdoor pools along with a full-service spa and a restaurant. It's connected to the convention center in central Santa Marta, and a short drive from Arrecife Shopping Center and Mundo Marino Aquarium.

What's nearby

  • Zazue - 6 min walk - 0.4 miles
  • Bello Horizonte Beach - 6 min walk - 0.4 miles
  • Rodadero Beach - 10 min drive - 6.1 miles
  • Parque de los Novios - 14 min drive - 9.2 miles
  • Rodadero Sea Aquarium and Museum - 18 min drive - 7.6 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 11 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Cosechas - ‬6 min drive
  • ‪El Patrón - ‬9 min walk
  • ‪Crepes & Waffles - ‬8 min walk
  • ‪Harrys parrilla Y Tragos - ‬14 min walk

About this property

Hotel Irotama Lago

Family fun on the beach, with 5 outdoor pools, near Zazue
Guests of Hotel Irotama Lago have access to a full-service spa, 5 outdoor pools, and a children's pool. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include a gym, a sauna, and outdoor tennis courts.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Irotama has 1 treatment room. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,813 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 5 buildings
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Kitchen island
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Facilities fee: COP 4300 per person, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Irotama
Irotama Resort
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama Hotel Santa Marta
Irotama Resort Karisma Santa Marta
Irotama Resort Karisma
Irotama Karisma Santa Marta
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama
Resort Irotama Resort Santa Marta
Santa Marta Irotama Resort Resort
Resort Irotama Resort
Irotama Resort By Karisma
Irotama Lago
Irotama Resort
Hotel Irotama Lago Hotel
Hotel Irotama Lago Santa Marta
Hotel Irotama Lago Hotel Santa Marta

Frequently asked questions

Is free cancellation available at Hotel Irotama Lago?

Hotel Irotama Lago provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Irotama Lago?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Irotama Lago on Jul 20, 2025 start from $137.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Irotama Lago?

This hotel in Santa Marta is within a 10-minute walk of Bello Horizonte Beach and Zazue. You'll also find Cape Turtle Beach and Arrecife Shopping Center within a short drive.

Is parking available on site at Hotel Irotama Lago?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Hotel Irotama Lago?

Irotama is the hotel's spa and services include couples treatments, mani/pedis, body treatments, and massages.

Does Hotel Irotama Lago have a casino on the premises?

No, Hotel Irotama Lago doesn't have a casino.

Will I find an indoor pool at Hotel Irotama Lago?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

What amenities will couples enjoy at Hotel Irotama Lago?

This beachfront hotel offers plenty of amenities for couples including 5 outdoor pools, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Irotama Lago?

Yes, this hotel has a spa tub.

Does Hotel Irotama Lago feature a restaurant that includes a breakfast menu?

No, Hotel Irotama Lago doesn't have a restaurant that serves breakfast.

Will Hotel Irotama Lago allow pets to stay free of charge?

No, pets aren't allowed at Hotel Irotama Lago.

Does Hotel Irotama Lago have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Irotama Lago?

The closest major airport to Hotel Irotama Lago is Santa Marta (SMR-Simon Bolivar), which is 2.9 mi away (11 minutes by car).

Are there rooms with balconies at Hotel Irotama Lago?

Yes, every guestroom at Hotel Irotama Lago comes with a deck with some featuring ocean or garden views.

Does Hotel Irotama Lago have a wedding venue on site?

Take advantage of the wedding venue at Hotel Irotama Lago if you plan to say "I do" during your trip.

Hotel Irotama Lago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 697 reviews
Rating 8 - Good. 202 out of 697 reviews
Rating 6 - Okay. 60 out of 697 reviews
Rating 4 - Poor. 25 out of 697 reviews
Rating 2 - Terrible. 27 out of 697 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos, Bakersfield

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at this beautiful hotel! It's in a fantastic location, and the food is just amazing. It's also super kid-friendly and has a modern vibe that we really appreciated. Plus, it’s packed with great amenities. The service was top-notch too!
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really loved the hotel. The bungalow rooms are nice. You see nature and the beach is nice. Sand is dark but soft. Breakfast buffet is very good. Food at the restaurants is very good and not expensive at all. Every one was very friendly. I would like to come back again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful family-friendly place to stay. Luxurious hotel. Food is the only negative. It is ok, but not outstanding. Great staff :)
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricio Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana

Stayed 7 nights in Feb 2025

10/10 Excellent

Cindy

Stayed 3 nights in Jan 2025

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 4 nights in Jan 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que hubiera un discobar
Stayed 4 nights in Dec 2024

10/10 Excellent

Martin

Stayed 3 nights in Dec 2024

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the airport and offers an efficient free pickup service. The architecture and the interior design are extremely tasteful and are harmonious with the landscape and the building styles of the region. The staff are attentive, helpful and competent. The room was very well equipped and comfortable. We had a stunning view of the sea and mountains. There are several large and attractive swimming pools, including slides. There is a lake where you can look at iguanas. The hotel backs onto a (not private) beach where a helpful member of staff will provide you with seating. The beach is functional - not the most beautiful but clean enough and the water is calm enough to swim in. The whole setup is fantastic for kids. The buffet breakfast (included in the price) was excellent in variety, quality and quantity. The Irotama - in its cuisine, design and activities - clearly seeks to showcase elements of the regional culture. As far as big hotels close to the airport go, this one offers a relatively "authentic" experience. Two small gripes. The pools close at 7pm. The lunch and dinner options (not included in the price - we went for the "budget" options) were not up to the quality of the breakfast. In summary - if you want to relax and enjoy a bit of luxury in beautiful surroundings in a convenient location by the sea, this is perfect. On the other hand, if you want to visit picture-postcard tropical beaches you're better off staying nearer Tayrona park.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire stay was wonderful. We adventured to various destinations (Santa Marta, Minca, and Tayrona). The staff was very helpful in getting us to and from these locations (getting back from Tayrona would have been difficult without their assistance in setting up a taxi both directions). They were also extremely helpful in answering all of our questions throughout our stay. We really wish we spent more time in this wonderful resort, as it has many amenities, including multiple very nice, clean pools, bars and restaurants, beach access (private, however vendors will hassle you constantly to buy their product or service), and a wonderful atmosphere. The only knock we have is that the restaurants are relatively sub-par, although there are several options. This area of Colombia does not have many English speakers, so come prepared with a little bit of Spanish and a language translation app; it will help a lot. Some of the staff know enough English to help out, but it’s best to have your app handy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sam

Stayed 1 night in Nov 2024

10/10 Excellent

Isabel

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Irotama fue muy buena experiencia. Todos los trabajadores muy queridos. Hasta el perro de nosotros lo trataron súper bien! Le dieron cama y todo! Volveremos a pasar vacaciones en el Irotama.
Stayed 5 nights in Dec 2024

10/10 Excellent

Adam Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice resort

Very nice resort great location. Various restaurants and lots of pools to choose from.
Stayed 3 nights in Nov 2024

8/10 Good

Carolina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Trouble to check in / Problemas con el check in

The place is as described on the page, it feels like home and the view from the balcony is beautiful, you can see the sunrise, the pools and it is full of trees and many little birds. The food is delicious, they have a different menu, I was traveling with my daughter and she enjoyed it. The only horrible thing that happened to me when I arrived at the hotel, they couldn't find the check in and that was when I showed the payment and the confirmation number. It was horrible. I waited 1 hour and nobody knew anything. My aunt, who was the one who did everything in the USA, called hotels.com and they called me and the charge and everything appeared, but at the hotel nothing, very disorganized, terrible. If you bring a girl, they ask for the birth certificate to enter. El lugar es como lo describen en la pagina, se siente como en casa y la vista desde el balcon es bellisimo puedes ver el amanecer, las piscinas y esta lleno de arboles y muchos pajaritos. La comida es deliciosa tienen un menu diferente, yo viajaba con mi hija y ella lo disfruto. Lo unico horrible que me paso cuando llegue al hotel no encontraban el check in y eso yo mostrando el pago, e lnumero de confirmacion fue horrible fue 1 hora esperando y nadie sabia nada, mi tia que fue la que hizo todo en USA llamo a hotels.com y ellos me llamaron y aparecia el cobro y todo, pero en el hotel nada muy desorganizados terrible. Si llevas una nina te piden la partida de nacimiento para entrar.
Stayed 1 night in Oct 2024

6/10 Okay

william

Liked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

ROXANA

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was a logical walk from our bungalow, a lot of natural spaces, it shows the café taken to maintain the plants and vegetation. Clean. Well kept. As a matter of fact there's some remodelation going on
Stayed 4 nights in Sep 2024

2/10 Terrible

Phillip

Stayed 4 nights in Aug 2024

10/10 Excellent

Anita

Traveled with family
Liked: Amenities
beautiful resort, just needed more sun umbrellas around the pool
Stayed 5 nights in Aug 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8,9

Staying in Irotama has always been fun, the recreation is excellent, the service and cleanliness are very good. The food in the restaurants, however, was not good enough for the price they charge, which is very high. The buses need to be fixed because the air conditioning does not work well and the bar in the room was empty. There is a minimarket, but it is really very poor.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024