I live in Miami Beach, and I've been to some of the most elite clubs, hotels, and restaurants in the world. We booked 2 superior rooms on Orbitz at approximately $225 per room, specifying 4 adults and 2 children (ages 9 and 6). Upon arriving, the hotel staff told us they could not accomodate us without passports for our children, which we had left in our apartment in Santa Marta. No part of the check in process or disclaimers from Orbitz/the hotel said anything about this being a requirement. All of this was fine until the manager arrogantly told us that we should know better because every hotel in the world requires identification for children (not the case in the U.S.) We kindly asked if they could work with us, with us sending them photos of the passports via WhatsApp. The reply... "it really doesn't matter since we don't allow children under the age of 8 anyway." I have no regrets about the situation after staying at a nearby hotel -- just as nice -- at 1/3 the price. I would advise the manager of the hotel to not judge a book by its cover... we've spent thousands of dollars staying at much nicer hotels than yours. You certainly did not extend the courtesy and kindness I've grown to love from the people of Colombia.
Aite Hotel places you next to Palomino Beach. This 15-room, 3.5-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free self parking.
Free local cuisine breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. This hotel has a restaurant where you can enjoy a bite to eat.
Aite Hotel's 15 rooms provide balconies or patios, refrigerators, and minibars. Beds sport premium bedding and bathrooms offer free toiletries. Coffee makers, ceiling fans, and safes are also available.
Guests of Aite Hotel enjoy features like 2 outdoor pools, free WiFi in public areas, and spa services. Free parking is available if you drive. Front-desk staff can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a terrace, laundry facilities, and a porter/bellhop.
I live in Miami Beach, and I've been to some of the most elite clubs, hotels, and restaurants in the world. We booked 2 superior rooms on Orbitz at approximately $225 per room, specifying 4 adults and 2 children (ages 9 and 6). Upon arriving, the hotel staff told us they could not accomodate us without passports for our children, which we had left in our apartment in Santa Marta. No part of the check in process or disclaimers from Orbitz/the hotel said anything about this being a requirement. All of this was fine until the manager arrogantly told us that we should know better because every hotel in the world requires identification for children (not the case in the U.S.) We kindly asked if they could work with us, with us sending them photos of the passports via WhatsApp. The reply... "it really doesn't matter since we don't allow children under the age of 8 anyway." I have no regrets about the situation after staying at a nearby hotel -- just as nice -- at 1/3 the price. I would advise the manager of the hotel to not judge a book by its cover... we've spent thousands of dollars staying at much nicer hotels than yours. You certainly did not extend the courtesy and kindness I've grown to love from the people of Colombia.
