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W Ibiza

Property class: 5 and above

Choose dates to view prices

Photo gallery for W Ibiza

A modern balcony with a view of the sea, a round white table, and a sofa with cushions.
A bedroom with a large window overlooking a beach and the sea. There is a bed with white bedding and a colorful pillow.
A couple in a infinity pool with a view of the ocean.
A dining area with a view of the sea, large windows, and hanging light fixtures.
A modern living room with a sofa, chairs, a TV, and a balcony with a view of the sea.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, 7840
  • Place, Platja de Santa Eulàlia
    ‪2 min walk‬
  • Place, Puig de Missa
    ‪6 min walk‬
  • Place, Marina Santa Eulalia
    ‪13 min walk‬
  • Airport, Ibiza (IBZ)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a view of the outdoors, and a unique wall art piece.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony (Corner)

A modern bedroom with a large bed, a bathroom with a round sink, and a balcony with a view of the sea.

Premier Room, 1 King Bed, Balcony (Corner)

7.0 out of 10
Good
(2 reviews)
  • Beach view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View (Balcony)

A modern hotel room with a large bed, a seating area with a chair, a small table, and a view of a building with colorful awnings.

Suite, 1 King Bed, Sea View (Balcony)

  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Sea View (Balcony)

A modern hotel room with a large bed, a bedside table with toiletries, a view of the city through large windows, and a bright yellow wall.

Superior Room, 1 King Bed, Balcony, Sea View (Balcony)

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large sliding glass door leading to a pool area, a bed with a colorful blanket, and a bedside table.

Deluxe Room, 1 King Bed

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Balcony, Sea View

A hotel room with two beds, a balcony with a view, a desk with a chair, and a TV.

Superior Room, 2 Twin Beds, Balcony, Sea View

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Sea View (Terrace)

A modern hotel room with a sofa, a small round table, a TV, and a glass partition leading to a balcony with a blue chair.

Suite, 1 King Bed, Sea View (Terrace)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View (Terrace)

A modern balcony with a view of the sea, a round white table, and a sofa with cushions.

Suite, 1 King Bed, Sea View (Terrace)

  • Sea view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

A modern hotel room with a large bed, a balcony with a view, and a small table with a chair.

Standard Room, 2 Twin Beds

  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Terrace)

A modern hotel room with a large bed, a TV, and a view of the ocean.

Suite, 1 King Bed (Terrace)

  • Sea view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A modern hotel room with two beds, a large window, and a balcony.

Deluxe Room, 2 Twin Beds

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio Suite, 1 King Bed, Terrace, Corner (Corner)

A modern hotel room with a large bed, a TV, and a balcony with a view of the sea.

Premier Studio Suite, 1 King Bed, Terrace, Corner (Corner)

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, City View (Balcony)

A modern bedroom with a large bed, wooden headboard, decorative panels, a bedside table with bottles, glasses, and a tray.

Premier Room, 1 King Bed, Balcony, City View (Balcony)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Family)

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a large window with a view of the building, and a decorative wall piece.

Superior Room (Family)

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, Sea View (Balcony)

A modern hotel room with a large bed, a bedside table with toiletries, a view of the city through large windows, and a bright yellow wall.

Family Suite, 2 Bedrooms, Balcony, Sea View (Balcony)

  • Sea view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Santa Eulalia del Rio

W Ibiza places you next to Playa del Rio and within a 5-minute walk of Platja de Santa Eulàlia. This 154-room, 5-star hotel has 2 restaurants along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Playa del Rio - 1 min walk - 0.0 miles
  • Platja de Santa Eulàlia - 2 min walk - 0.1 miles
  • Puig de Missa - 6 min walk - 0.4 miles
  • Barrau Museum - 6 min walk - 0.4 miles
  • Marina Santa Eulalia - 13 min walk - 0.7 miles

Getting around

  • Ibiza Airport (IBZ) - 33 min drive

Restaurants

  • ‪Glow Bar - W Hotel Ibiza - ‬1 min walk
  • ‪Brunchit Ibiza - ‬5 min walk
  • ‪Passion - ‬3 min walk
  • ‪El Vizietto - ‬6 min walk
  • ‪Mezzanotte - ‬5 min walk

About this property

W Ibiza

W Ibiza offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for EUR 25 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Other amenities at this beach hotel include conference space, a seasonal outdoor pool, and wedding services.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Minibars, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

A poolside area with lounge chairs and umbrellas, overlooking the sea.
Hotel Riomar Ibiza, A Tribute Portfolio Hotel
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  • Pool
  • Pet friendly
  • Kids pool
  • Free WiFi
9.8 out of 10, Exceptional, 117 reviews
$209 nightly
The price is $238
Oct 24 - Oct 25
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: EUR 35 for adults and EUR 35 for children
  • 2 poolside bars
  • 2 restaurants
  • 4 bars/lounges

Restaurants on site

  • FIRE
  • GLOW Rooftop
  • STEPS
  • W Lounge
  • Yellow Fish Restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Fitness classes
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 807 square feet of conference space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Raised toilet seat (17 inches high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Mediterranean architecture
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches used
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The property is closed between October 15 and April 30.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 137.50 per accommodation, per stay
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 165.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 35 for adults and EUR 35 for children
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 137.50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 165.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to October.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

W Ibiza Hotel
W Ibiza Santa Eulalia del Rio
W Ibiza Hotel Santa Eulalia del Rio

Frequently asked questions

Is a free cancellation option available at W Ibiza?

W Ibiza offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of W Ibiza?

This hotel is located in Santa Eulalia del Rio, just steps from Etnological Museum and Platja de Santa Eulàlia, and within a short walk of Puig de Missa. You'll also find Marina Santa Eulalia and Playa del Rio less than a mile away.

Will I be able to park at W Ibiza?

Yes, valet parking is offered for EUR 25 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa available at W Ibiza?

Away Spa is the hotel's spa and services include Swedish massages, sports massages, couples treatments, and aromatherapy.

Are there luxury amenities available at W Ibiza?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, an ocean-view restaurant, and champagne service at this hotel.

Does W Ibiza have a casino?

No, W Ibiza doesn't have a casino.

Will I find an indoor pool at W Ibiza?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from April until October.

Is W Ibiza a good place to stay for couples?

This beachfront hotel offers many amenities for couples, including champagne service as well as an ocean-view restaurant and 2 poolside bars.

Does W Ibiza have a hot tub?

No, this hotel doesn't have a spa tub.

Does W Ibiza have a restaurant with a breakfast menu?

Yes, W Ibiza has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will W Ibiza allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at W Ibiza for a fee of EUR 137.50 per accommodation, per stay.

Does W Ibiza have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to W Ibiza?

The closest major airport to W Ibiza is Ibiza Airport (IBZ), which is 13.7 mi away (33 minutes by car).

Can I book a room with a balcony at W Ibiza?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy sea and city views.

Does W Ibiza host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at W Ibiza.

W Ibiza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 109 reviews
Rating 8 - Good. 14 out of 109 reviews
Rating 6 - Okay. 8 out of 109 reviews
Rating 4 - Poor. 6 out of 109 reviews
Rating 2 - Terrible. 7 out of 109 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Glow bar a must for sunset
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a hotel in a calm and welcoming location, you are in the right place.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it alot
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! So helpful. Beautiful setting for hotel, great location. Very difficult to leave!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast included in the stay was excellent all of the staff were very attentive and helpful.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location , great staff and concierge services, love the restaurants and shopping next to the hotel
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel, nice decoration for taking amazing pictures, awesome food and pool, super clean, friendly staff
Stayed 8 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great property come here regularly and would highly recommend
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and stylish, the W is conveniently located in Santa Eulalia, a beautiful small town 10 minutes from Ibiza town. The rooms are well designed and comfortable. The staff is nice and helpful. The pool has a bar and a sun tanning area, although a little narrow with limited sun beds. The gym is well equipped and has everything for a serious workout. Breakfast is nice as well, although it’s “à la carte”, no buffet. Overall the W is a very good choice for those who want to relax in style.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel , very discreet but beautiful. Staff were all amazing and so kind and attentive. Pools were lovely. Will definitely be back !
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at front desk
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property !
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, not too busy !
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff, and location. Highly recommend.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, amazing location. Got to watch the sunrise from our seview room.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice but over priced

Very nice but over priced Bread at breakfast needs to be improved
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Highly recommend. It’s a great hotel.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star and fabulous

One of the best hotels I’ve ever stayed at. Impeccable service. Incredibly clean properly. Amazing location. Facilities are first class. Can’t wait to come back
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can not recommend this hotel enough! Just fabulous
Stayed 9 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The balconies are a little close but it is cool. Our neighbor came outside and hung out with us since we were so close
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, had a great time as a couple for a week. We didn't leave the hotel much and enjoyed the restaurants, the pool and the rooftop bar/pool a lot. The staff were friendly and effective, and our stay was a welcome retreat. If I were to make a slight criticism, the menu is
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and hope to return soon. The hotel location is perfect with beach and lots of restaurants and shops nearby. The hotel has a comfortable vibe with nice lounge areas. I only used the main pool because the roof top was closed. Staff was wonderful and the room is efficient & comfortable/ except the shower / bathroom could use a shelf… but everything is there to ensure an enjoyable stay.
Stayed 6 nights in Oct 2022
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel that has been style immaculately. The rooms were clean and spacious with great amenities. We enjoyed both pools but particularly the rooftop area which came with an infinity pool and sensational views. Our main gripe was the service around the pool and during breakfast. We were seated at an empty table and eventually collected our own cutlery, glasses and bottled water, despite staff walking past us multiple times. We had to remind them to bring us our menus and also take our order- this happened at breakfast and around the pool. During checkout we checked the invoice to see we had been charged for items we hadn't ordered during our time around the pool, to which we were quickly refunded. This is a lovely hotel however we expected a higher quality of service due to this being a part of the W group and sadly won't be returning unless the service improves.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All absolutely amazing. Great great staff... but be ready... it is noisy (same songs all day til11 pm...). If you are OK with that. Must stay. We loved!!!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent experience here - friendly, helpful and attentive staff in the lobby and entrance, pool area and restaurant area. Great morning breakfast buffet and something for everyone on the pool menu. Parking attendants were always able to get us a cab quickly, which was super helpful. The hotel is right beside the beach and lots of dining/shopping options; many other notable restaurants and towns are a 20ish minute drive away.
Stayed 4 nights in Jun 2023