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Park Hotel Resort

3.0 star property

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Photo gallery for Park Hotel Resort

Bar (on property)
In-room safe, free WiFi, bed sheets
Outdoor pool
Lobby sitting area
Ballroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Km. 196.5 Carretera a Coban, Santa Cruz Verapaz, Alta Verapaz
  • Place, Church of Santa Cruz Verapaz
    ‪9 min walk‬
  • Place, Netherlands Eco Center
    ‪2 min drive‬
  • Place, Biotopo del Quetzal
    ‪30 min drive‬

Room options

View all photos for Standard Room

In-room safe, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, free WiFi, bed sheets

Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | In-room safe, free WiFi, bed sheets

Junior Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, free WiFi, bed sheets

Standard Single Room

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room (Venezia)

Deluxe Room (Venezia) | Living area | TV

Deluxe Room (Venezia)

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Santa Cruz Verapaz

Church of Santa Cruz Verapaz is a short stroll from Park Hotel Resort, and other popular attractions like Mukblim are within a 10-minute drive. This 158-room, 3-star hotel has 3 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Church of Santa Cruz Verapaz - 9 min walk - 0.5 miles
  • Netherlands Eco Center - 2 min drive - 1.4 miles
  • Plaza Magdalena Commercial Center - 14 min drive - 10.9 miles
  • El Calvario Church - 18 min drive - 11.3 miles
  • Biotopo del Quetzal - 30 min drive - 27.4 miles

Restaurants

  • ‪La Granja, café - ‬9 min drive
  • ‪Restaurant La Villa - ‬10 min drive
  • ‪Café La Granja Tactic - ‬9 min drive
  • ‪Restaurante De La Abuela - ‬9 min drive
  • ‪Monarch - ‬11 min drive

About this property

Park Hotel Resort

Guests staying at Park Hotel Resort enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include meeting rooms, a conference center, and a business center.
Guests can expect free WiFi and TVs. Safes and free toiletries are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (15,069 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 8 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Park Hotel Resort Santa Cruz Verapaz
Park Santa Cruz Verapaz
Park Hotel Resort Hotel
Park Hotel Resort Santa Cruz Verapaz
Park Hotel Resort Hotel Santa Cruz Verapaz

Frequently asked questions

Are free cancellation options available at Park Hotel Resort?

Park Hotel Resort provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see within easy reach of Park Hotel Resort?

This hotel is located in Santa Cruz Verapaz, close to Orquigonia, Netherlands Eco Center, and Mukblim.

Is there parking available at Park Hotel Resort?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Park Hotel Resort feature a casino at the property?

No, Park Hotel Resort doesn't have a casino.

Is there an indoor pool at Park Hotel Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Park Hotel Resort good for couples?

There are plenty of amenities for couples at this hotel, including 3 restaurants, an outdoor pool, and a bar/lounge.

Are there hot tubs at Park Hotel Resort?

No, there isn't a spa tub at this hotel.

Does Park Hotel Resort feature a restaurant that includes a breakfast menu?

Yes, Park Hotel Resort has 3 restaurants, and serves free buffet breakfast each morning.

Does Park Hotel Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Park Hotel Resort.

Are there connecting rooms at Park Hotel Resort?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Park Hotel Resort?

No, there aren't any guestrooms at Park Hotel Resort that offer a balcony.

Does Park Hotel Resort host weddings?

There are wedding services available at Park Hotel Resort if that's in your vacation plans.

Park Hotel Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 50 out of 131 reviews
Rating 8 - Good. 47 out of 131 reviews
Rating 6 - Okay. 23 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 6 out of 131 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Flavio

Traveled with family
Liked: Cleanliness, staff & service
They didn’t have the reservation, we had to wait and show them the confirmation number. Staff very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Darwin

Stayed 1 night in Oct 2025

10/10 Excellent

Ana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó muchísimo la comodidad de las habitaciones, su limpieza y lo amplias que son. La comida del restaurante es algo cara, pero es muy sabrosa.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ana A Sen, Bradenton

Liked: Cleanliness, staff & service, property conditions & facilities
Beds we’re a little bit hard.
Stayed 2 nights in Oct 2025

8/10 Good

Derida

Stayed 2 nights in Sep 2025

10/10 Excellent

Sharlene

Liked: Cleanliness, property conditions & facilities
Wonderful resort-like hotel with all the amenities on-site, you wont feel like you need to leave. Multiple restaurant options, beautiful pool. Felt very private and safe. Delicious food and helpful staff wherever you go.
Stayed 4 nights in Aug 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
One SMALL water is in room daily. More water would be nice.
Stayed 6 nights in Aug 2025

8/10 Good

Terri

Stayed 1 night in Jul 2025

6/10 Okay

Luis Carlos, Lenexa

Business traveler
No air condition and is very warm at night
Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

It was a beautiful hotel and restaurants. The breakfast was very good.lots of good, safe parking. No one spoke English but we're patient with me using my phone translator.
Stayed 1 night in Mar 2025

6/10 Okay

Jacob

Stayed 1 night in Feb 2025

10/10 Excellent

Mary Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities
We loved the staff, they were all amazing. The restaurants and food were all great. Walking the property to see the animals, flowers and landscaping was outstanding. Outside the property didn’t feel so safe.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hector Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceso Hotel Lo recomiendo mucho
Stayed 3 nights in Jan 2025

8/10 Good

Constanza

Stayed 7 nights in Dec 2024

10/10 Excellent

Marco, Guatemala

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y muy limpio
Stayed 1 night in Nov 2024

2/10 Terrible

Diego andres

Traveled with family
Disliked: Amenities
App would not reserve 2 queen bed room for group larger than 2 people. There is plenty of space but they wanted to charge for “extra” people.
Stayed 1 night in Nov 2024

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful ,relaxing hotel ,missing only an massage accommodations.
Stayed 2 nights in Oct 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only thing we did not like was that the staff were cleaning rooms at 6am and making lots of noise.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana Elisa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ha sido una experiencia excelente. El staff es súper amable, la propiedad es muy linda, la comida del restaurante es muy buena. Definitivamente volvería hospedarme allí.
Stayed 3 nights in Jul 2024

8/10 Good

Luis, Lenexa

Business traveler
Liked: Staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Jun 2024

10/10 Excellent

Enrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with great gardens and scenery. The restaurant is top notch
Stayed 2 nights in May 2024

8/10 Good

Marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Wry nice property with beautiful gardens!
Stayed 5 nights in Apr 2024

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