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Hotel Isla Verde

3.0 star property
Beachfront, with spa services

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Photo gallery for Hotel Isla Verde

Restaurant
Family Cabin, Multiple Beds | Bed sheets
Bed sheets
Exterior
Cabin, Private Bathroom, Lake View | Bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Laundry
  • Pet friendly
  • Pool
  • Housekeeping

Explore the area

View in a map
Zona 0 sector Paskrabal, Santa Cruz La Laguna, Solola, 7014
  • Place, Lake Atitlán
    ‪1 min walk‬
  • Place, Los Elementos Day Spa
    ‪9 min walk‬
  • Place, Panajachel Municipal Market
    ‪28 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪81 min drive‬

Room options

View all photos for Cabin, Private Bathroom, Lake View

Cabin, Private Bathroom, Lake View | View from room

Cabin, Private Bathroom, Lake View

  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Studio Suite, Private Bathroom

Family Studio Suite, Private Bathroom | Bed sheets

Family Studio Suite, Private Bathroom

  • Lake view
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for Family Cabin, Multiple Beds

Family Cabin, Multiple Beds | Bed sheets

Family Cabin, Multiple Beds

  • Lake view
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

About the neighborhood

Santa Cruz La Laguna

Hotel Isla Verde places you next to Lake Atitlán and within a 10-minute walk of Los Elementos Day Spa. This 3-star hotel has 10 rooms and welcomes guests with a restaurant, an outdoor pool, and a conference center.

What's nearby

  • Lake Atitlán - 1 min walk - 0.0 miles
  • Los Elementos Day Spa - 9 min walk - 0.5 miles
  • Panajachel Municipal Market - 28 min drive - 9.9 miles
  • Church of Saint Francis - 28 min drive - 9.9 miles
  • Casa Cakchiquel Arts Center - 28 min drive - 9.7 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive

Restaurants

  • ‪The Little Spoon - ‬33 min drive
  • ‪The Hidden Garden Atitlan - ‬42 min drive
  • ‪El Zapote - ‬32 min drive
  • ‪Cafe Sabor Cruceño - ‬2 min drive
  • ‪El Bistro - ‬33 min drive

About this property

Hotel Isla Verde

Beachfront, with spa services
Hotel Isla Verde offers an outdoor pool, a sauna, and free WiFi in public areas. Transportation is made easy with a cruise ship terminal shuttle. The front desk has multilingual staff that can help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a conference center, coffee/tea in a common area, and a library.
Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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$125 nightly
The price is $153
Oct 28 - Oct 29
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 3.7 miles (USD 60 per night)
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 30 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Beach yoga
  • Boat tours
  • Fishing
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Sauna
  • Snorkeling

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (1,076 square feet of space)
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • In the mountains
  • On a lake
  • On the beach
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • LED lighting
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
The property charges 4 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Due to traffic restrictions, vehicle access to this property is not available. The property provides transfers via boat from Panajachel boat dock from 8 AM to 7 PM. Alternatively, taxis (surcharge) are available from the Tzanjuyu public dock in Panajachel.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 per person
  • Nearby parking fee: USD 60 per night (19685 ft away)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses solar energy.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Isla Verde Hotel
Hotel Isla Verde Santa Cruz La Laguna
Isla Verde Hotel
Hotel Isla Verde Santa Cruz La Laguna
Isla Verde Santa Cruz La Laguna
Hotel Isla Verde Hotel Santa Cruz La Laguna

Frequently asked questions

What is there to do close to Hotel Isla Verde?

This hotel in Santa Cruz La Laguna is within a 10-minute walk of Lake Atitlán and Los Elementos Day Spa. You'll also find Casa Cakchiquel Arts Center and Cerro Tzankujil nearby.

Is there parking available at Hotel Isla Verde?

No, there isn't parking available at the hotel.

Is there a spa available at Hotel Isla Verde?

Spa services at the hotel include massages.

Does Hotel Isla Verde include a casino at the property?

No, Hotel Isla Verde doesn't have a casino.

Is there an indoor pool at Hotel Isla Verde?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Isla Verde good for couples?

This beachfront hotel offers many amenities for couples, including Champagne service as well as a beach bar and an outdoor pool.

Does Hotel Isla Verde have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Isla Verde feature a restaurant that includes a breakfast menu?

Yes, Hotel Isla Verde serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hotel Isla Verde allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Isla Verde for a fee of USD 150 per pet, per stay.

Are there connecting rooms at Hotel Isla Verde?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Isla Verde?

The closest major airport to Hotel Isla Verde is Quetzaltenango (AAZ-Los Altos), which is about 21.5 mi away.

Can I book a room with a balcony at Hotel Isla Verde?

No, you won't find guestrooms with balconies at Hotel Isla Verde.

Does Hotel Isla Verde host weddings?

There are wedding services available at Hotel Isla Verde if that's in your vacation plans.

Hotel Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 67 reviews
Rating 8 - Good. 19 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 4 out of 67 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marvin

Traveled with partner
Liked: Property conditions & facilities
A lot of stairs to the rooms. No A/C, no screens on the doors so you have to close the doors and gets a little hot. Beautiful scenery of the lake from the rooms. Birds singing in the morning. Cafeteria is facing the lake. Beautiful
Stayed 2 nights in Jun 2025

10/10 Excellent

Poonam Preet K

Liked: Cleanliness, amenities
We loved our peaceful stay here. It’s clear that the volunteers really care about guest experience - especially Nicole. Christian was also very helpful and kind throughout our stay - an invaluable asset to the hotel. Be warned that if mobility is an issue, you should not stay here as the cabins are hundreds of stairs from the restaurant. But you are rewarded with beautiful views of the lake - which, in our view, was worth it. Dinner was 150q per night, but it was an amazing three course meal - very worth it! There is free coffee and tea and the coffee was the best we have had on our trip so far in Guatemala. I would definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sebastian Marcano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Edouard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay here. The property is great and the restaurant has great food and drinks and an excellent vibe. Everyone working there was extremely friendly. We really enjoyed our tome here. If you want a friendly stay at a boutique spot, highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Almecia

Stayed 3 nights in Apr 2025

8/10 Good

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location and friendly staff. Definitely a great recommendation for a unique stay for those looking for "adventure travel" to Lake Atitlán that want peace and quiet. If you are more accustomed to bougie traveling you might want to consider more traditional hotel as you do need to prepare for a little walking up the stairs to your room and no heat when it can get cold in November. Very picturesque and highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Annalise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little hotel a short walk from the main part of Santa Cruz! Food was amazing, staff attentive, and we loved the hot tub and sauna (temsecal). Also very convenient right next to a tour company that took us on a kayak tour to cliff jumping!
Stayed 2 nights in Aug 2024

10/10 Excellent

Justina, Perth Amboy

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I want am Ecological Experience and I got It!!
Stayed 1 night in Aug 2024

6/10 Okay

maria de jesus

Liked: Cleanliness, staff & service

Great view and a lot of steps

Well this a really eco friendly hotel... The view was great but there were 239 steps to our room, no wifi during our whole stay and one night without power. The hotel is actually better that the photos and food is quite nice. I wouldnt stay here again but it is a good option if this is your type of hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Henry Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful but be prepared to climb a lot of stairs. My room was #6 and it takes about 10 minutes of climbing. Also, the property has no backup generator. There was no power during my 1st and 6th day. The showers were great though even if they are just solar powered. I stayed during the rainy season and the water still gets very hot. The dining options are limited so be prepared for that. The views from Santa Cruz are beautiful though that's why I prefer to stay in this town.
Stayed 6 nights in Jul 2024

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful magical place

What a magical place, a little cabin nestled on the hillside overlooking beautiful Lake Atitlan. From my bed I could see Volcano Fuego erupting far away. Be forewarned, it really is up a LOT of stairs, and the water is solar heated so on a cloudy day it’s a bit chilly. Staff incredible. Good delicious. Magic.
Stayed 3 nights in Jul 2023

2/10 Terrible

Ingrid R

Traveled with family
Disliked: Cleanliness, staff & service, amenities
I was never able to make it to the hotel. I tried to cancel, even though I knew the reservation was non refundable. There were unexpected issues in the country, which made it impossible to travel (roads blocked) due to protests in the county.
Stayed 1 night in Nov 2022

2/10 Terrible

edward

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor attitudes and the staff doesn’t take covid seriously. Stay clear from this place.
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Christopher, Geelong, Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were amazing, the cabin was cozy and the restaurant was very relaxing.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Beautiful Hotel but...

This hotel is in a beautiful, quiet area. There is a lovely sun deck and yoga area overlooking the lake, and a cozy living room area with a wood burning fireplace by the reception desk. The private cabins have incredible views but are up over 200 stairs, so be prepared if you book one of them. However, for the price, some things could be improved on. The towels are old and ratty, and the bed linens are extremely old and have holes and/or mended holes. The blankets seem unwashed and are full of dust; I even found a couple dead insects in them.
Stayed 2 nights in Nov 2019

10/10 Excellent

SW, NYC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely best place we have stayed at so far. We spent 5 nights living in paradise at isla verde. Riley, Olí and everyone at this hotel were fantastic! The rooms, less room and more private cabin were perfect for us and just what we were looking for. It was definitely nature surrounded. I will say this hotel isn’t for everyone since the cabins are built on the side of a hill and all are located up some outdoor stairs. If you are squeamish about living things (animals including insects and plants) you want like it here. But if nature and physical activity is your thing, the place will deliver and then some. Be ready to shower in a semi open bathroom since it’s open to nature and the water is solar heated, so in days of less sun the water is tepid at best, it was all well worth it. We were looking to get away from the bustling people crushed city and this place was just what we needed. The food was FABULOUS!!! I wish I could have kidnapped their cook and brought her home!! We will definitely come back.
Stayed 5 nights in Aug 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Had an amazing time at this beautiful gem! Staff was super friendly and accommodating, even calling for a private tour for us. Our bungalow was clean and beds super comfortable! The only drawback for me was that the kitchen didn’t open until 8am and being a coffeee fiend, I would have loved some coffee while watching the sunrise. But even then, I’d book again in a heartbeat!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great garden setting, right on the lake. Nice rooms and amenities.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, peaceful ambient!! Perfect to rest! View to the lake and volcanoes is amazing!
Stayed 2 nights in Aug 2018

8/10 Good

Karin

Liked: Cleanliness, staff & service, room comfort

Worth It!

Lovely cozy hotel on the lake. Great for natur, swimming and exploring. Bathrooms could use some upgrading. ,
Stayed 2 nights in Aug 2017

8/10 Good

Karin

Liked: Cleanliness, staff & service, room comfort

A gem on lake atitlan!

Beautiful location on the lake with lovely views and gardens. Laid back and welcoming and the food was very good. The rooms were fine for the price but could use some sprucing up--particularly the bathrooms.
Stayed 2 nights in Aug 2017

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