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PortoBay Serra Golf

4.0 star property
Eco-certified hotel with free breakfast and a fitness center
VIP Access

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Photo gallery for PortoBay Serra Golf

Enjoy dining in style with beautifully set tables and comfortable seating.
Relax in this open-plan living area with a sofa, armchairs, and a side table, surrounded by a large potted plant and large windows.
Relax by the rectangular pool surrounded by lounge chairs and lush greenery.
Stunning building with a grand entrance, staircase, and beautifully maintained lawn area.
Relax in this stylish lounge area with a long sofa, armchairs, and a coffee table.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Spa
  • Gym
  • Housekeeping

Explore the area

Map
Sítio dos Casais Próximos, Santo da Serra, Santa Cruz, 9100-255
  • Santo da Serra Golf Club
    ‪15 min walk‬
  • Palmeiras Beach
    ‪10 min drive‬
  • Madeira Botanical Garden
    ‪21 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪10 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Twin Room (Single Use)

1 bedroom, minibar, in-room safe, desk

Standard Twin Room (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Santa Cruz

Santo da Serra Golf Club is a short stroll from PortoBay Serra Golf, and other popular attractions like Funchal Ecological Park are within a 15-minute drive. This 4-star hotel has 21 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Santo da Serra Golf Club - 15 min walk - 0.8 miles
  • Palmeiras Beach - 10 min drive - 3.3 miles
  • Madeira Botanical Garden - 21 min drive - 10.4 miles
  • Monte Palace Gardens - 22 min drive - 11.6 miles
  • CR7 Museum - 24 min drive - 11.8 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 12 min drive

Restaurants

  • ‪Snack-Bar Âncora - ‬8 min drive
  • ‪Lily's - ‬5 min drive
  • ‪José Dias - ‬5 min walk
  • ‪Bar e Restaurante Portela Á Vista - ‬6 min drive
  • ‪Restaurante A Nossa Aldeia - ‬8 min walk

About this property

PortoBay Serra Golf

Eco-certified hotel with free breakfast and a fitness center
Guests of PortoBay Serra Golf have access to an indoor pool, a gym, and a sauna. There's free parking, and an airport shuttle (available 24 hours) for EUR 23.50 per room one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this golf hotel include free WiFi in public areas, laundry facilities, and a garden.
Smart TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Other standard amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Similar properties

Guests can enjoy a refreshing swim in the pool surrounded by exercise equipment.

Enotel Santo da Serra

  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.8 out of 10, Excellent, 200 reviews
$189 nightly
The price is $201
Jul 30 - Jul 31
Total includes taxes and fees
Enotel Santo da Serra

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast
  • A restaurant

Restaurants on site

  • Avo Micas

Things to do

  • 27-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Half Board rate plans do not include drinks.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 20.0 per night
  • Cribs/infant beds are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 23.50 per room (one-way)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 6703

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Porto Bay Serra Golf Hotel Machico
Porto Bay Serra Golf Machico
Porto Bay Serra Golf Hotel Santa Cruz
Porto Bay Serra Golf Hotel
Porto Bay Serra Golf Santa Cruz
PortoBay Serra Golf Hotel Santa Cruz
PortoBay Serra Golf Hotel
PortoBay Serra Golf Santa Cruz
Porto Bay Serra Golf
PortoBay Serra Golf Hotel
PortoBay Serra Golf Santa Cruz
PortoBay Serra Golf Hotel Santa Cruz

Frequently asked questions

Is free cancellation available at PortoBay Serra Golf?

PortoBay Serra Golf provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do close to PortoBay Serra Golf?

This hotel in Santa Cruz is within a 10-minute walk of Quinta Da Junta and Santo da Serra Market. You'll also find Palmeiras Beach and Santo da Serra Golf Club within a short drive.

Is parking available on site at PortoBay Serra Golf?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa available at PortoBay Serra Golf?

Spa services at the hotel include mani/pedis and massages.

Does PortoBay Serra Golf have a casino on the premises?

No, PortoBay Serra Golf doesn't have a casino.

Is there an indoor pool at PortoBay Serra Golf?

Yes, this hotel has an indoor pool.

Is PortoBay Serra Golf a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, a smart TV, and bathrobes.

Does PortoBay Serra Golf have a hot tub?

No, but this hotel does have a sauna.

Does PortoBay Serra Golf have a restaurant that serves breakfast?

Yes, PortoBay Serra Golf serves free buffet breakfast at Avo Micas.

Does PortoBay Serra Golf allow pets to stay free of charge?

No, pets aren't allowed at PortoBay Serra Golf though service animals are welcome.

Does PortoBay Serra Golf have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to PortoBay Serra Golf?

The closest major airport to PortoBay Serra Golf is Cristiano Ronaldo Airport (FNC), which is 5.4 mi away (12 minutes by car).

Are there rooms with balconies at PortoBay Serra Golf?

No, there aren't any guestrooms with balconies at PortoBay Serra Golf.

PortoBay Serra Golf Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 176 reviews
Rating 8 - Good. 55 out of 176 reviews
Rating 6 - Okay. 10 out of 176 reviews
Rating 4 - Poor. 0 out of 176 reviews
Rating 2 - Terrible. 0 out of 176 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 1 night in Jan 2025

6/10 Okay

Nikki

Traveled with partner
Liked: Cleanliness
Staff were nice and tried to please but service was slow. Difficult to get staff attention in the restaurant. The hotel was nice but the area was quite desolate. Very limited options for eating (1 village diner, and a couple of bars) The golf nearby was excellent and the pick up service was helpful. We didn’t have a hire car and getting around was hard. We really relied on the pick ups for the guided Levada walks
Stayed 6 nights in Sep 2024

10/10 Excellent

Patryk

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
There's nothing special to do in the mountain area and the morning is pretty cloudy without view, also there's no view from the room. I expected to have better aroma in the room and in the pool and lobby area. The bad was soft and comfortable, the bath kit was nice, and the breakfast was good.
Stayed 1 night in Aug 2024

8/10 Good

Nana

Stayed 1 night in Apr 2024

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport
Stayed 1 night in Feb 2024

10/10 Excellent

David

Stayed 6 nights in Sep 2023

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Property is 15 min drive to Funchal and centrally located of renting a car on Madeira. Beware parking is limited on the property.
Stayed 3 nights in Aug 2023

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Nic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and Comfortable rest after a hard journey

Arrived at midnight after a long journey to a helpful smiling face. Most comfortable beds. Lovely and peaceful and quiet. Allowed an extended room check out. Good exercise/swimming pool . Lovely gardens Top marks in every way!
Stayed 1 night in Jun 2022

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely small hotel very friendly and the food was very good
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The staff at the hotel was absolutely amazing, so friendly and helpful, especially Marília.
Stayed 2 nights in May 2021

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Martin

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Excellent apart from the ants

Room 301 in the main house is a lovely room with Juliet balcony and separate large outdoor terrace. The room is spacious with two armchairs and very comfortable bed. This would have been a top-notch five-star rating had it not been for the invasion of a few thousand ants. It took me and the horrified housekeeping staff an hour to clean them from a bag and the chair it was on. The dismissive response from the front desk was "oh yes, they come in when it rains."
Stayed 1 night in Dec 2020

6/10 Okay

Mrs T Joao

Ok Hotel but needed improvement to be a 4star hote

I spent two days in the hotel. Considerations: 1.Sauna not working and No instruction on how make it work,só instructions could improve. 2. massage need to be booked 24h in advance, which is fine but sometimes you just need in the next few hours which would be nice 3. Smell of the aromatic essences could be more neutral - the smell was bothering so much that made me wake up several times on the first night until I get used to it. Honestly, it shouldn’t be needed those kind of aromas 4. Noise, the guest on the next room was sick and sneezing the whole second night, the room should have acoustics treatment 5. They do not provide conditioner, I would expect that from a 4 star hotel - so bring your own 6. Breakfast. Could be much better, specially the juices, they could be fresh and not box. Coffee is very week, so on the second night I decided to order something else instead of having their filtered coffee. 6. Croissant and pain au chocolate should be fresh, Food options could be more authentic and explore the Portuguese coiousine it is fine to have French or English breakfast if they are well made, the pastel de nata was delicious. I would recommend they order authentic things from a padaria (cassetinho for instance)
Stayed 2 nights in Jul 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing hotel, excellent restaurant

A friendly hotel in the hills of Madeira, a 15 minute drive from the airport. Quiet, relaxing, good breakfast, the restaurant serves excellent (simple) dinners, the old block is lovely.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Overall, good.

Lovely hotel, nice room. Good breakfast. No air conditioning in the room so would have been good to have had a fan.
Stayed 1 night in Jun 2017

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing room the Ballesteros. Great location.

Cosy hotel, amazing room, friendly staff very homely.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely peaceful unique hotel.

Lovely hotel. Quite expected Miss Marple to appear round the corner, has that vintage charm yet with great modern facilities. Loved it!

10/10 Excellent

Lukasz, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Quiet . Perfect for rest!!

Hotel is verry nice. Great place to forget about every day life. Beautiful area. Quiet. Amazing people work in. I had a morning flight and breakfast was ready especially for us!! Btw. It was amazing breakfast. The only one think i didnt like was paid afternoon tea which should be free but this is just a tip to management.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury and character combined!

My wife and I needed last minute accommodation following a flight cancellation. We booked a night here and were treated so kindly from the moment I called to confirm our room type to checkout. We both wished we had spent more time in this beautiful room during our honeymoon and will look to stay here upon our return to Madeira.

10/10 Excellent

B & M, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, small hotel with intimate atmosphere

Delightful! Would recommend to anyone wanting a charming and quiet hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good centre for discovering Madeira but the location of the hotel seems to result in it being under cloud a lot. If you go up to the mountains or down to the beach you find sun. For 5 of our 7 days the hotel was in cloud. This may be unusual but check it out further. Staff we're friendly and helpful when asked advice. Not much forthcoming of their on volition though.

10/10 Excellent

Rica, Luzern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel

It was a good decision chooosing to stay out of the City of Funchal and stay at this charming hotel with tranquil atmosphere that i feel well rested during my 4 night stay. The Staff were very friendly especially at the Restaurant, clean and spacious room, comfy bed, and it's also a big plus with Restaurant: serving good and traditional food. The breakfast buffet offers good choices of fresh fruits, fresh bread sortiments, home-made jam and their tasty omelet is never to miss. Some points for improvements would be with the safe, which is an old school system, we were told to pay extra 1.50€ per day and get the key at the reception, secondly: the wifi is slow, another thing: some of the pillow were very hard and heavy and were not comfortable at all.