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Hotel Canciller

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Canciller

A modern building with a swimming pool, stone walls, and a balcony overlooking the pool.
A swimming pool with lounge chairs, surrounded by a landscaped garden and a multi-story building with balconies.
A hotel room with a large bed, a desk, two chairs, a lamp, and a view of the city through sheer curtains.
A spacious living room with a grand chandelier, a red sofa, a patterned armchair, and a painting on the wall.
A gym with various exercise machines, a treadmill, and a TV mounted on the wall.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Calle Ayacucho No. 220, Casco Viejo, Santa Cruz
  • Place, Plaza 24 de Septiembre
    ‪8 min walk‬
  • Place, San Lorenzo Cathedral
    ‪9 min walk‬
  • Place, Artecampo
    ‪9 min walk‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Double Room Single Use, Non Smoking, Garden View

A hotel room with a bed, two chairs, a TV, a table, and curtains.

Standard Double Room Single Use, Non Smoking, Garden View

  • City view
  • 161 sq ft
  • 8 bedrooms
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A modern building with a swimming pool, stone walls, and a balcony overlooking the pool.

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Double Bed

A hotel room with a large bed, two bedside tables with lamps, a wooden chair, a small table, and a large window with curtains.

Suite, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (single use)

A hotel room with a large bed, two bedside tables with lamps, a wooden chair, a small table, and a large window with curtains.

Junior Suite (single use)

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, 2 Double Beds

A hotel room with two beds, each with a wooden headboard, a bedside table, and a lamp. The room has a tiled floor and a window with curtains.

Junior Suite, 2 Double Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room

A hotel room with two beds, a TV, a sofa, and a desk.

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Apartment, Multiple Beds

A hotel room with a large bed, two bedside tables with lamps, a wooden chair, a small table, and a large window with curtains.

Standard Apartment, Multiple Beds

  • 248 sq ft
  • Sleeps 5
  • 2 Double Beds and 3 Twin Beds

View all photos for Single Room Standard

Premium bedding, minibar, in-room safe, desk

Single Room Standard

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Santa Cruz

Hotel Canciller places you next to Guarani Nandereko Nomai Art and Culture Center and within a 5-minute walk of Casa Municipal de Cultura Raúl Otero Reiche. This 42-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free self parking.

What's nearby

  • Plaza 24 de Septiembre - 8 min walk - 0.5 miles
  • San Lorenzo Cathedral - 9 min walk - 0.5 miles
  • Artecampo - 9 min walk - 0.5 miles
  • Arenal Park - 13 min walk - 0.7 miles
  • Blacutt Square - 19 min walk - 1.0 mile

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (SRZ-El Trompillo) - 10 min drive

Restaurants

  • ‪Bar Restaurant VICTORY - ‬4 min walk
  • ‪Il-Borgo - ‬6 min walk
  • ‪Picolo - ‬1 min walk
  • ‪DUDA - ‬5 min walk
  • ‪Fridolin - ‬7 min walk

About this property

Hotel Canciller

Guests of Hotel Canciller have access to an outdoor pool, a 24-hour gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 14.00 per vehicle roundtrip. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find 44-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, dining areas, and sitting areas.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 6 to 7 for adults and USD 4 to 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 6 to 7 for adults, and USD 4 to 5 for children
  • Airport shuttle fee: USD 14.00 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM—-12:30 AM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

El Canciller Hotel SANTA CRUZ DE LA SIERRA
El Canciller SANTA CRUZ DE LA SIERRA
Hotel Canciller Santa Cruz
Canciller Santa Cruz
Canciller Hotel Santa Cruz
Hotel Canciller Hotel
Hotel Canciller Santa Cruz
Hotel Canciller Hotel Santa Cruz

Frequently asked questions

What's there to do within easy reach of Hotel Canciller?

Located steps from Guarani Nandereko Nomai Art and Culture Center, this hotel is in Santa Cruz, and within a 10-minute walk of Plaza 24 de Septiembre and Artecampo. You'll also find Arenal Park and Ethno-folkloric Museum less than a mile away.

Is there parking available at Hotel Canciller?

Yes, self parking is offered for free at the hotel.

Does Hotel Canciller feature a casino on the premises?

No, Hotel Canciller doesn't have a casino.

Will I find an indoor pool at Hotel Canciller?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Canciller?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Hotel Canciller have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Canciller have a restaurant that serves breakfast?

Yes, Hotel Canciller serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Canciller allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Canciller.

Does Hotel Canciller have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hotel Canciller?

The closest major airport to Hotel Canciller is Santa Cruz (SRZ-El Trompillo), which is 2.3 mi away (10 minutes by car). Another top airport is Santa Cruz (VVI-Viru Viru Intl.), which is located 10.8 mi away (28-minute drive).

Are there rooms with balconies at Hotel Canciller?

Yes, every guestroom at Hotel Canciller comes with a balcony/patio and some offer city and garden views.

Hotel Canciller Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 3 out of 21 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estafa! Pague y cuando llegue al hotel mi reservación no estaba y no tenían plazas disponibles
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ナイスな場所にあり、英語話せるスタもいて最高
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Alvaro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo servicio Ofrecen parqueo llegado el momento no tienen disponibilodad. Ofrecen desayuno gratis una vez que te sirves el desayuno te cobran extra sin informarte el momento de hacer el check inn. Al ingresar al hotel no tuve agua fria 2 horas.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Jhonny Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención y ubicación

El personal muy atento y amable. Excelente ubicación a dos cuadras de la plaza principal. Las camas bastante cómodas. La habitación amplia y muy bien iluminada.
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the small gym with treadmill, weights, and other equipment was a really nice treat. We had a change of plans and needed our room for one less day than we thought and they were extremely helpful and accommodating. Staff were all incredibly helpful and friendly. They also let us store our bags for almost 24 hours. The only negative was that the room we booked was not ready so they downgraded us to a different one, it was still fine but not what we had been promised on the web booking.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención excelente de las personas a cargo de los distintos sectores del hotel
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly
Stayed 2 nights in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Very nice and polite staff. Close to the central plaza.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was amazing. Right at the heart of the old town. Walkable to the main plaza, and many shops/restaurants around. The hotel was spacious, and the room had lots of space, too. I was given a room facing the street. It was interesting to be able to watch the people, but it was extremely loud (because it was Christmas). Should seek a room in the back if you prefer tranquility.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
確か103号室。シャワーが、ほとんど出ないので、部屋を替えてもらいたいと伝えたがダメでした。私の友人がキャンセルしたから空き部屋があるはずなのに。他の友人の部屋は、はあす
Stayed 3 nights in Nov 2018
Verified review

4/10 Poor

Tom

Disliked: Cleanliness, property conditions & facilities, room comfort
スタッフは、若い人だが皆丁寧であった。水周りのトラブル(床からの水漏れ)は少し残念でした。朝食が、質素だった。スタッフが、オーダー後に焼いてくれるオムレットが、カリッカリの卵焼きなのが私には快適でした。南米では当たり前かと思いますがペーパーを流さない習慣は滞在3日目にようやくなれました。
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, very good service, big rooms

I visited a friend in Bolivia and decided to also go to Santa Cruz. It is a nice city, flat, nice weather too. I did enjoy the city for a few days.
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel for the $$
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived at 3am and they were quick to check me in. Very helpful in helping me obtain a ride to Samaipata The furniture is a bit out dated but location is great. Good breakfast.
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really comfortable stay,friendly staff,excellet meal.
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Area of Santa Cruz.

Great Area of Santa Cruz. 15 minutes from the airport, close to local restaurants and lifestyle. Very nice hotel!
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

rinsey

Liked: Cleanliness
4つ星ホテルなのに、フロントでさえも英語が通じないことで困りました。部屋はチキトス地方へ行く前後に宿泊し、予約は2泊とも同じ条件の部屋のはずでしたが違っていました。特に最初に宿泊した時には、予約したランクの部屋をホテルのほうで把握していなく、予約票を見せて部屋を交換してもらいました。 Ｗｉ-Ｆｉは部屋ではつながりにくく、ロビーでの作業になりました。 チェックアウトする日の前日にタクシーの予約をお願いしておきましたが、予約はできていませんでした。 設備は全体はきれいなホテルです。
Stayed 1 night in Jan 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Iury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

David

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019