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Gran Hotel Santa Cruz

Property class: 4.5

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Photo gallery for Gran Hotel Santa Cruz

A room with a red sofa, a small black table, and a wooden door.
A grand staircase with ornate railings, marble flooring, and a seating area with purple armchairs.
A lobby with marble flooring, white columns, and a reception desk.
A hotel room with two beds, a desk with a lamp, a chair, and a large window with curtains.
A restaurant with outdoor seating, a glass entrance, and potted plants.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
# 247 Rene Moreno, Santa Cruz, Departamento de Santa Cruz
  • Place, San Lorenzo Cathedral
    ‪3 min walk‬
  • Place, Plaza 24 de Septiembre
    ‪5 min walk‬
  • Place, La Recova Artisan Walk
    ‪6 min walk‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪38 min drive‬

Room options

View all photos for Comfort Double Room, City View

A hotel room with a large bed, a small table with chairs, a view of the city through a window, and a separate bathroom area.

Comfort Double Room, City View

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, a wooden dresser, a television, and a balcony with red curtains.

Deluxe Double Room, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Comfort Twin Room, City View

A hotel room with two beds, a TV, a small table, and a balcony with a view.

Comfort Twin Room, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Comfort Triple Room, City View

A hotel room with two beds, a desk with a lamp, a chair, and a large window with curtains.

Comfort Triple Room, City View

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free wired internet

View all photos for Deluxe Studio Suite, City View

A hotel room with a bed, a desk, a chair, a lamp, and a window.

Deluxe Studio Suite, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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Centro Histórico
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
$55 nightly
The price is $55
Sep 21 - Sep 22
All taxes and fees included in total
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About the neighborhood

Santa Cruz

Located in Centro Histórico, Gran Hotel Santa Cruz is adjacent to Centro Cultural Feliciana Rodríguez and within a 5-minute walk of Sacred Art Museum. This 72-room, 4.5-star hotel has conveniences like a free water park, an outdoor pool, and a 24-hour gym. Centrally located in Santa Cruz, the hotel is connected to the convention center, and a short walk from San Lorenzo Cathedral and Franco Aleman Cultural Center.

What's nearby

  • San Lorenzo Cathedral - 3 min walk - 0.2 miles
  • Plaza 24 de Septiembre - 5 min walk - 0.3 miles
  • La Recova Artisan Walk - 6 min walk - 0.4 miles
  • Artecampo - 9 min walk - 0.5 miles
  • Arenal Park - 11 min walk - 0.6 miles

Getting around

  • Santa Cruz de la Sierra Station - 10 min drive
  • Santa Cruz (SRZ-El Trompillo) - 10 min drive

Restaurants

  • ‪Caffettino - ‬4 min walk
  • ‪InArte Cafetería - ‬2 min walk
  • ‪L’arôme Centro - ‬2 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Il-Borgo - ‬4 min walk

About this property

Gran Hotel Santa Cruz

Guests of Gran Hotel Santa Cruz enjoy a free water park, an outdoor pool, and a 24-hour gym. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with access to locker space, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
60-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and memory foam beds with down comforters ensure a restful night. Other standard amenities include sitting areas, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a complimentary water park, an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Secured, covered extended parking on site (USD 4 per night)
  • Limited onsite self parking (max 10 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free water park
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • Children's games
  • Dining table
  • Free water park access
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center (1,615 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • 6 steps to reach entrance
  • Accessible shuttle
  • Cobblestone flooring in public areas
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Portable hoist available
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 7 floors
  • Built in 1958
  • Fireplace in lobby
  • Georgian architecture
  • Renovated entire property - June 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

The charges below are included in your overall room price:

  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered extended parking fee: USD 4 per night
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 17
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What's there to do around Gran Hotel Santa Cruz ?

This hotel is situated in Centro Histórico, just steps from Centro Cultural Feliciana Rodríguez and Sacred Art Museum, and within a short walk of Plaza 24 de Septiembre. You'll also find Blacutt Square and Cine Center less than a mile away.

How much does it cost to stay at Gran Hotel Santa Cruz ?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Gran Hotel Santa Cruz on Sep 24, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Gran Hotel Santa Cruz ?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 4 per night. Though parking is limited parking spaces, an electric car charging station and wheelchair-accessible van parking are also available. You'll find a garage and max 10 spaces per unit.

Are there luxury amenities available at Gran Hotel Santa Cruz ?

Yes, guests can indulge in luxuries such as a free water park, a restaurant, and champagne service at this hotel.

Does Gran Hotel Santa Cruz have a casino at the property?

No, Gran Hotel Santa Cruz doesn't have a casino.

Is there an indoor pool at Gran Hotel Santa Cruz ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Gran Hotel Santa Cruz ?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an outdoor pool.

Does Gran Hotel Santa Cruz have a hot tub?

No, but this hotel does have a sauna.

Does Gran Hotel Santa Cruz have a restaurant that serves breakfast?

Yes, Gran Hotel Santa Cruz serves free full breakfasts each morning from its restaurant.

Does Gran Hotel Santa Cruz allow pets to stay for free?

Yes, cats and dogs can stay for free at Gran Hotel Santa Cruz .

Does Gran Hotel Santa Cruz have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Gran Hotel Santa Cruz ?

The closest major airport to Gran Hotel Santa Cruz is Santa Cruz (SRZ-El Trompillo), which is 1.7 mi away (10 minutes by car). Another top airport is Santa Cruz (VVI-Viru Viru Intl.), which is located 10.9 mi away (32-minute drive).

Are there rooms with balconies that I can book at Gran Hotel Santa Cruz ?

Yes, some guestrooms at Gran Hotel Santa Cruz offer a balcony/patio and may feature city views.

Gran Hotel Santa Cruz Reviews