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Delfines Collection Hotel By Mercure

Property class: 3.5

Choose dates to view prices

Photo gallery for Delfines Collection Hotel By Mercure

A rooftop pool with a glass barrier reflecting the sunset and city skyline.
A modern building with a stone facade and large windows. The name 'DEFINES COLLECTION' is prominently displayed on the building.
A hotel room with two beds, a desk, and a view of the city.
A buffet with various food items and a pitcher of orange juice.
An outdoor dining area with tables and chairs, a wooden pergola with hanging lights, and a city view.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Pablo Sanz 29 Equipetrol, Santa Cruz, 0
  • Place, Ventura Mall
    ‪11 min walk‬
  • Place, Santa Cruz Zoo
    ‪11 min walk‬
  • Place, Patio Design LifeStyle Center
    ‪6 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a chair, a nightstand, and a lamp.

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, beige curtains, and a light-colored tiled floor.

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

A hotel room with two beds, a desk, a phone, and a view of the sky.

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, each with white bedding and headboards.

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Santa Cruz

Located in Equipetrol, Delfines Collection Hotel By Mercure is a leisurely stroll from sights such as Santa Cruz Zoo and Ventura Mall. This 27-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Ventura Mall - 11 min walk - 0.6 miles
  • Santa Cruz Zoo - 11 min walk - 0.6 miles
  • Patio Design LifeStyle Center - 6 min drive - 0.9 miles
  • Centro Cultural Oriental - 9 min drive - 2.0 miles
  • Plaza 24 de Septiembre - 11 min drive - 2.2 miles

Getting around

  • Santa Cruz de la Sierra Station - 18 min drive
  • Santa Cruz (SRZ-El Trompillo) - 17 min drive

Restaurants

  • ‪Caudilla - ‬6 min walk
  • ‪Nazca Cocina Peruana - ‬6 min walk
  • ‪Palosanto - ‬5 min walk
  • ‪Jardin Del Asia - ‬8 min walk
  • ‪Aviator - ‬5 min walk

About this property

Delfines Collection Hotel By Mercure

An outdoor pool and free WiFi in public areas are features at Delfines Collection Hotel By Mercure.
Guests can expect free WiFi and 55-inch Smart TVs with cable channels. Minibars, hair dryers, and phones are also available.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Exterior
Ibis Santa Cruz DE LA Sierra
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  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, 144, 144 reviews
$45 nightly
The price is $45
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Important information

Fees

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Check-in: noon
  • Check-out: noon

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Delfines Collection By Mercure

Delfines Collection Hotel By Mercure Hotel

Delfines Collection Hotel By Mercure Santa Cruz

Delfines Collection Hotel By Mercure Hotel Santa Cruz

Frequently asked questions

Are free cancellation options available at Delfines Collection Hotel By Mercure?

Delfines Collection Hotel By Mercure offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Delfines Collection Hotel By Mercure?

As of Sep 14, 2026, prices found for a 1-night stay for 2 adults at Delfines Collection Hotel By Mercure on Oct 12, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Delfines Collection Hotel By Mercure?

This hotel is situated in Equipetrol within a short 11-minute walk of Santa Cruz Zoo and also 12 minutes on foot from Ventura Mall. You'll also find Arenal Park and Plaza 24 de Septiembre within a short drive.

Does Delfines Collection Hotel By Mercure have a casino on the premises?

No, Delfines Collection Hotel By Mercure doesn't have a casino.

Is there an indoor pool at Delfines Collection Hotel By Mercure?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Delfines Collection Hotel By Mercure?

Couples staying at this hotel will appreciate amenities like a minibar and a smart TV as well as an outdoor pool.

Are there hot tubs at Delfines Collection Hotel By Mercure?

No, this hotel doesn't have a spa tub.

Does Delfines Collection Hotel By Mercure have a restaurant with a breakfast menu?

No, Delfines Collection Hotel By Mercure doesn't have a restaurant that serves breakfast.

What is the closest airport to Delfines Collection Hotel By Mercure?

The closest major airport to Delfines Collection Hotel By Mercure is Santa Cruz (SRZ-El Trompillo), which is 4.6 mi away (17 minutes by car). Another top airport is Santa Cruz (VVI-Viru Viru Intl.), which is located 10 mi away (26-minute drive).

Are there rooms with balconies at Delfines Collection Hotel By Mercure?

No, you won't find guestrooms with balconies at Delfines Collection Hotel By Mercure.

Delfines Collection Hotel By Mercure Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 100 reviews
Rating 8 - Good. 21 out of 100 reviews
Rating 6 - Okay. 10 out of 100 reviews
Rating 4 - Poor. 4 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice and quiet neighborhood.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Isbel Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good will recommend it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay!
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are always spotless good breakfasts rooftop pool with decent view
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Juan

Well located and reasonably priced small modern hotel.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Gustavo

Liked: Cleanliness, property conditions & facilities
Nice place for an overnight
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities
Yes room was tidy and clean. Beds were very comfortable
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Johnny

Liked: Cleanliness, property conditions & facilities
Clean, well maintained and good customer service.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable rooms
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

monica

Liked: Cleanliness, staff & service, amenities
Ok for a short stay. Pool was under maintenance while I was there so I never got to use it.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for the price

The room was clean and spacious. The bed was very comfortable and the breakfast was generous with a lot of variety.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Josseline De las

location dinning
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

William

Disliked: Staff & service, amenities, property conditions & facilities
I was really surprised the property is only 4 years old as some things seemed much older (Shampoo dispenser etc) Pool area was nice but unfortunately it was to cold to use 2 of the 3 front desk personnel couldn’t speak any English but could harass me about having a second room key which is needed if you want to charge computers while in the city
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
This is a well kept property with spacious and well appointed rooms.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Peter

Liked: Amenities
Did not enjoy the check in process, awkward, and if you show up early, in our case 2 hours from our international flight, they charge half a days room charge. Apparently common with some hotels here, not a great start. Aircon too cold when it was 14 degrees outside and wouldn’t turn onto heat. The best part was the breakfast and pool area, loved it. Actually really enjoyed the breakfast, that saved the stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was understanding and friendly! Very good breakfast!! And overall had a good stay!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Rodolfo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beware… This place had bed bugs.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Jerson

Liked: Cleanliness, staff & service, property conditions & facilities
very clean. also the bed was very confy. Overall really good.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ataff was wonderful! They were very polite and very attentive! Thank you! Most definitely we are going to be back! Thank you Delfines for everything!
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Abe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

MARIO EDSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cama excelente, tudo muito bom e limpo
Stayed 3 nights in May 2026