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Delfines Collection Hotel By Mercure

3.5 star property

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Photo gallery for Delfines Collection Hotel By Mercure

Outdoor pool
Terrace/patio
Exterior
Exterior
Minibar, soundproofing, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Pablo Sanz 29 Equipetrol, Santa Cruz, 0
  • Place, Ventura Mall
    ‪11 min walk‬
  • Place, Santa Cruz Zoo
    ‪11 min walk‬
  • Place, Municipal Library
    ‪5 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Santa Cruz

Delfines Collection Hotel By Mercure is a short stroll from Santa Cruz Zoo and Ventura Mall. This 27-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Ventura Mall - 11 min walk - 0.6 miles
  • Santa Cruz Zoo - 11 min walk - 0.6 miles
  • Municipal Library - 5 min drive - 1.5 miles
  • Arenal Park - 6 min drive - 1.8 miles
  • Las Brisas Shopping Center - 6 min drive - 2.0 miles

Getting around

  • Santa Cruz de la Sierra Station - 18 min drive
  • Santa Cruz (SRZ-El Trompillo) - 17 min drive

Restaurants

  • ‪Caudilla - ‬6 min walk
  • ‪Emilia Almacen - ‬4 min walk
  • ‪Aviator - ‬5 min walk
  • ‪Botanica - ‬4 min walk
  • ‪Mica Café Bistró - ‬4 min walk

About this property

Delfines Collection Hotel By Mercure

An outdoor pool and free WiFi in public areas are features at Delfines Collection Hotel By Mercure.
Guests can expect free WiFi and 55-inch Smart TVs with cable channels. Minibars, hair dryers, and phones are also available.
Recreational amenities at the hotel include an outdoor pool.

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Apr 21 - Apr 22
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Important information

Fees

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Check-in: noon
  • Check-out: noon

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Delfines Collection By Mercure
Delfines Collection Hotel By Mercure Hotel
Delfines Collection Hotel By Mercure Santa Cruz
Delfines Collection Hotel By Mercure Hotel Santa Cruz

Frequently asked questions

Are free cancellation options available at Delfines Collection Hotel By Mercure?

Delfines Collection Hotel By Mercure offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Delfines Collection Hotel By Mercure?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Delfines Collection Hotel By Mercure on Mar 27, 2026 start from $46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Delfines Collection Hotel By Mercure?

This hotel is located in Santa Cruz, a short 11-minute walk from Santa Cruz Zoo and also 12 minutes on foot from Ventura Mall. You'll also find Municipal Library and Plaza 24 de Septiembre within a short drive.

Will I be able to park at Delfines Collection Hotel By Mercure?

No, this hotel doesn't offer parking.

Does Delfines Collection Hotel By Mercure have a casino on the premises?

No, Delfines Collection Hotel By Mercure doesn't have a casino.

Is there an indoor pool at Delfines Collection Hotel By Mercure?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Delfines Collection Hotel By Mercure a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a smart TV as well as an outdoor pool.

Does Delfines Collection Hotel By Mercure have a hot tub?

No, this hotel doesn't have a spa tub.

Does Delfines Collection Hotel By Mercure have a restaurant with a breakfast menu?

No, Delfines Collection Hotel By Mercure doesn't have a restaurant that serves breakfast.

Are there connecting rooms at Delfines Collection Hotel By Mercure?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Delfines Collection Hotel By Mercure?

The closest major airport to Delfines Collection Hotel By Mercure is Santa Cruz (SRZ-El Trompillo), which is 4.6 mi away (17 minutes by car). Another top airport is Santa Cruz (VVI-Viru Viru Intl.), which is located 10 mi away (26-minute drive).

Are there rooms with balconies at Delfines Collection Hotel By Mercure?

No, at Delfines Collection Hotel By Mercure, there aren't any guestrooms that list a balcony.

Delfines Collection Hotel By Mercure Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 84 reviews
Rating 8 - Good. 19 out of 84 reviews
Rating 6 - Okay. 8 out of 84 reviews
Rating 4 - Poor. 3 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Monica

Stayed 1 night in Feb 2026

10/10 Excellent

Mario Andres

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente como siempre. Merece la pena regresar
Stayed 2 nights in Oct 2025

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

mary, st james

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable rooms
Stayed 3 nights in Jul 2025

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
La atención, la ubicación, la comodidad y la limpieza. Todo lo importante está excelente
Stayed 6 nights in Jun 2025

10/10 Excellent

Amanda

Stayed 1 night in May 2025

2/10 Terrible

Rodolfo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beware… This place had bed bugs.
Stayed 1 night in Dec 2024

8/10 Good

Matias Daniel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena relación precio/calidad

Pieza grande, cama muy confortable. Muy bien ubicada, desayuno variado. Buena piscina, el gimnasio muy pequeño
Stayed 6 nights in Dec 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Abe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Jul 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was understanding and friendly! Very good breakfast!! And overall had a good stay!
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Pablo

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for the price

The room was clean and spacious. The bed was very comfortable and the breakfast was generous with a lot of variety.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

WILLY, LA PAZ

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación. Personal amable. Lugar tranquilo. Habitaciones confortables.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jerson, Glenn Dale

Liked: Cleanliness, staff & service, property conditions & facilities
very clean. also the bed was very confy. Overall really good.
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos, menifee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Juan, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
This is a well kept property with spacious and well appointed rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Juan, Evanston

Business traveler
Well located and reasonably priced small modern hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Rosario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ataff was wonderful! They were very polite and very attentive! Thank you! Most definitely we are going to be back! Thank you Delfines for everything!
Stayed 5 nights in Jan 2024