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INNSiDE by Meliá Tenerife Santa Cruz

Property class: 4

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Photo gallery for INNSiDE by Meliá Tenerife Santa Cruz

A high-rise building with a rooftop pool, a landscaped garden, and a view of the cityscape and ocean.
Creator video - submitted by TRAVELFLY
A buffet with various fruits and cheeses.
A modern interior with a reception desk, seating area, and shelves with various items.
Unclassified image, 4 of 48, button

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle del Pilar 3, Santa Cruz de Tenerife, 38002
  • Place, Garcia Sanabria Park
    ‪5 min walk‬
  • Place, Plaza de Espana
    ‪5 min walk‬
  • Place, Rambla de Santa Cruz
    ‪8 min walk‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪13 min drive‬

Room options

View all photos for Innside, Room

A modern hotel room with a large bed, a desk, and a view of the cityscape through the window.

Innside, Room

9.6 out of 10
Exceptional
(14 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Innside, Room, Balcony

A modern hotel room with a balcony, a bed, a small table, and a view of the cityscape.

Innside, Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Innside, Connected with Studio)

A modern hotel room with a large bed, a desk, and a chair.

Room (Innside, Connected with Studio)

  • City view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room (Innside, Connected with Studio 3+2)

A modern hotel room with a large bed, a desk, and a chair.

Room (Innside, Connected with Studio 3+2)

  • City view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for The Loft

A modern hotel room with a large bed, a small table with a chair, a potted plant, and a balcony with a view of buildings.

The Loft

  • Ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio (2+1)

A modern hotel room with a large window, a desk, a chair, and a bed.

Studio (2+1)

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio (XL)

A modern hotel room with a large bed, a bedside table with a telephone, a view of the city through large windows, and a cityscape visible outside.

Studio (XL)

  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio (XL 2+2)

A modern hotel room with a large bed, a bedside table with a telephone, a view of the city through large windows, and a cityscape visible outside.

Studio (XL 2+2)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio

A modern hotel room with a large window, a desk, a chair, and a bed.

Studio

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Innside Room

A modern bedroom with a large bed, a bedside table, a nightstand, a round mirror, and a window.

Innside Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Innside Room With Balcony

A modern hotel room with a large bed, a desk, and a view of the outdoors.

The Innside Room With Balcony

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio Xl

A hotel room with a large bed, a bedside table with a telephone, a wall-mounted light, and a view of the city through large windows.

Studio Xl

  • Sleeps 2
  • 1 Twin Sofa Bed and 2 Twin Beds OR 1 King Bed and 1 Twin Sofa Bed

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  • Pool
  • Free WiFi
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9.2 out of 10, Wonderful, 22 reviews
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Oct 4 - Oct 5
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About the neighborhood

Santa Cruz de Tenerife

Located in Zona Centro, INNSiDE by Meliá Tenerife Santa Cruz is next to Museo de Belle Artes and Nuestra Senora del Pilar Parish. This 83-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • San Francisco de Asis Parish - 2 min walk - 0.1 miles
  • Garcia Sanabria Park - 5 min walk - 0.3 miles
  • Plaza de Espana - 5 min walk - 0.3 miles
  • Tenerife Space of the Arts - 7 min walk - 0.4 miles
  • Rambla de Santa Cruz - 8 min walk - 0.5 miles

Getting around

  • Chimisay - 21 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪Dareshasu Cocina Filipina y Japonesa - ‬2 min walk
  • ‪Cinco Estrellas - ‬2 min walk
  • ‪Pianeta Espresso - ‬1 min walk
  • ‪Rincon del pan - ‬2 min walk
  • ‪La Favola - ‬2 min walk

About this property

INNSiDE by Meliá Tenerife Santa Cruz

Guests staying at INNSiDE by Meliá Tenerife Santa Cruz enjoy an outdoor pool, a 24-hour gym, and a rooftop terrace. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. This hotel also has free WiFi in public areas.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Laptop-compatible safes and wardrobes or closets are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • 13 Cielos
  • Raza

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 18 per night (755 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:30 AM to 4:30 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Innside Tenerife
Innside Tenerife Santa Cruz
INNSiDE by Meliá Tenerife Santa Cruz Hotel
INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife

Frequently asked questions

Is free cancellation available at INNSiDE by Meliá Tenerife Santa Cruz?

INNSiDE by Meliá Tenerife Santa Cruz offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at INNSiDE by Meliá Tenerife Santa Cruz?

As of Sep 21, 2026, prices found for a 1-night stay for 2 adults at INNSiDE by Meliá Tenerife Santa Cruz on Sep 27, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to INNSiDE by Meliá Tenerife Santa Cruz?

This hotel is situated in Zona Centro, just steps from Museo de Belle Artes and Municipal Museum of Fine Arts, and within a short walk of Plaza de Espana. You'll also find Garcia Sanabria Park and Tenerife Space of the Arts less than a mile away.

Is there parking available at INNSiDE by Meliá Tenerife Santa Cruz?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 18 per night (off-site parking (reservations required)).

Does INNSiDE by Meliá Tenerife Santa Cruz feature a casino?

No, INNSiDE by Meliá Tenerife Santa Cruz doesn't have a casino.

Is there an indoor pool at INNSiDE by Meliá Tenerife Santa Cruz?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:30 AM and 4:30 PM.

Is INNSiDE by Meliá Tenerife Santa Cruz good for couples?

There are plenty of amenities for couples at this hotel, including an ocean-view restaurant, an outdoor pool, and a poolside bar.

Does INNSiDE by Meliá Tenerife Santa Cruz have a hot tub?

No, there isn't a spa tub at this hotel.

Does INNSiDE by Meliá Tenerife Santa Cruz have a restaurant that serves breakfast?

Yes, INNSiDE by Meliá Tenerife Santa Cruz serves buffet breakfast for a surcharge each morning at Raza.

Does INNSiDE by Meliá Tenerife Santa Cruz allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at INNSiDE by Meliá Tenerife Santa Cruz for a fee of EUR 40 per pet, per night.

Does INNSiDE by Meliá Tenerife Santa Cruz have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to INNSiDE by Meliá Tenerife Santa Cruz?

The closest major airport to INNSiDE by Meliá Tenerife Santa Cruz is Santa Cruz de Tenerife (TFN-Tenerife North), which is 9 mi away (29 minutes by car).

Are there rooms with balconies at INNSiDE by Meliá Tenerife Santa Cruz?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio where guests can enjoy ocean and city views.

INNSiDE by Meliá Tenerife Santa Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 113 reviews
Rating 8 - Good. 25 out of 113 reviews
Rating 6 - Okay. 6 out of 113 reviews
Rating 4 - Poor. 2 out of 113 reviews
Rating 2 - Terrible. 1 out of 113 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

knut haakon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and friendly staff, would stay again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Minas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, one of the best I have seen in my recent travels.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL IS RELATIVELY NEW AND VERY CENTRALLY LOCATED. STAFF IS VERY HELPFUL AND FRIENDLY. ROOMS ARE MODERN AND COMFORTABLE.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean and large room. Really focused on the little details and a great stay.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located, the rooms were nice and clean! The staff was helpful and I really enjoyed my stay here! Would definitely come back again!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Clean all good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Clean room, amenities and location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kennita

Nice staff and facilities and location.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
INNside is not a 4-star hotel, maybe 3.5. A 4-star has on site fine dining. The advertised restaurant at the hotel was closed for dinner 3 out of 4 nights we were there. Breakast is an expensive buffet only, which not very accommodating if all you want is toast and a cup of fruit. Staff was friendly and helpful. Location is excellent.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

ELISABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it would stay again
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Athanasios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing trip

Excellent spot for everyone.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ailie

Liked: Cleanliness, staff & service, amenities
Lovely relaxing modern calm clean room. Lovely big comfortable bed. Lovely kind warm and welcoming staff. Lovely breakfast. Lovely rooftop bar with fabulous views. Lovely location. Overall, lovely!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh clean thoughtfully-designed rooms with a great shower, PROPER bath towels, some free drinks, air conditioning, comfortable beds - the room was great. Rooftop bar and pool were also lovely.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
Booked this hotel for the pool and the roof terrace bar, pool closed for repair, bar closed at 13:00 when advertised as open from 12:00 in the rooms, no possibility to get a coffee after breakfast and no locks on the downstairs toilets. Room was lovely, and staff super friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Would recommend.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, Staff, Quality, Clean, Room layout, Decor, Comfort. Extremely Satisgied!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Daniela Christel

To
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff from reception to the waiters on the roof top bar. We had a short 3 night stay and the hotel was perfectly located for bars, cafes and good restaurants. I can definitely recommend it to any one looking for a city break in Tenerife. Also visit the Tenerife Auditorio….. a fantastic modern iconic building.
The Tenerife Auditorio
Quirky roof top pool
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Ralf

Mega Location.
Stayed 6 nights in Jan 2025
Verified review

8/10 Good

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient location, but no parking.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great front desk staff

Excellent front desk staff. This hotel is lucky to have these people working for them. Hotel is in a great location, steps away from tons of restaurant and shops, When/if I go back to Santa Cruz, I will stay here. Also, rooms are equipped with wireless charging stations for cell phones
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Casa

Liked: Cleanliness
Disliked: Staff & service
Rude staff
Stayed 9 nights in Dec 2025