6/10 Okay
Brian R.
Jun 14, 2023
Disliked: Cleanliness
Cleanliness was a major problem
Pros:
- Once your trip officially starts, the company managing the property was responsive to concerns via text. Prior, expect delays via the messaging system on VRBO. For example, we sent messages multiple days and multiple times in advance about early check in, but didn't get a response until the day of arrival that it wasn't available.
- The space itself is nice for groups with 3 families.
- The space is stocked very well in terms of the kitchen to accommodate cooking.
PROBLEMS:
- We arrived at check in time to cleaners still in the location and we didn't actually get to enter the location until they left the residence 30-45 minutes after that.
- The place itself was still clearly dirty, and disgusting in plenty of instances. Showers still had hair in the drain. Toilets still had poop stains. The floors around the kitchen and furniture were covered in crumbs / dirt. The water filter in the fridge was covered in dirt and slime.
Some floors clearly not vacuumed. We had to spend a large majority of that first evening cleaning to feel good about that space.
- They supply a pack n play / booster chair. Covered in stains and crumbs. Wouldn't advise using those.
- Rusty grill, no grill brush initially (would be cheap to fix up and clean)
- The towels hung up and put away were are still wet.
- We ended up having to buy dish detergent and trash bags since we got tired of asking for more of basic things. Etc. Could go on. Out of characters to use
Brian R.
Stayed 5 nights in Jun 2023