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Grandes Lagos Resorts e Parque Aquático

Property class: 3

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Photo gallery for Grandes Lagos Resorts e Parque Aquático

An aerial view of a resort with multiple swimming pools, palm trees, and sun loungers.
A wooden deck with a pool, chairs, and tables.
A buffet with various food items, including bread, pastries, and desserts, arranged on a counter with a wooden display stand.
A modern two-story house with a flat roof, large windows, and a covered patio area.
A hotel room with a bed, a window with a view of palm trees, and an air conditioning unit on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Av. Sabino Barbosa de Oliveira, S/N, Santa Clara d'Oeste, Sao Paulo, 15785000
  • Place, Grandes Lagos Resorts and Water Park
    ‪1 min walk‬
  • Place, Centro Cultural e Pedagógico Agrício José Tolentino
    ‪29 min drive‬

Room options

View all photos for Exclusive Apartment

A building with a tiled roof, palm trees, and a paved walkway.

Exclusive Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Double Sofa Bed and 2 Twin Futons

View all photos for Superior Apartment

A modern house with a covered patio, a kitchen, and a well-maintained lawn.

Superior Apartment

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Apartment

A modern two-story house with a flat roof, large windows, and a covered patio area.

Premium Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Santa Clara d'Oeste

Grandes Lagos Resorts e Parque Aquático places you next to Grandes Lagos Resorts and Water Park. This 187-room, 3-star hotel has 2 outdoor pools along with a free water park and free breakfast.

What's nearby

  • Grandes Lagos Resorts and Water Park - 1 min walk - 0.1 miles
  • Centro Cultural e Pedagógico Agrício José Tolentino - 29 min drive - 16.0 miles

Restaurants

  • ‪Boi Bom Café E Bar - ‬19 min drive
  • ‪Bar E Lanchonete Do Campo - ‬19 min drive
  • ‪Big Boi - ‬19 min drive
  • ‪Nunes & Rulli - ‬19 min drive
  • ‪Nicolas Bar - ‬19 min drive

About this property

Grandes Lagos Resorts e Parque Aquático

Guests of Grandes Lagos Resorts e Parque Aquático have access to 2 outdoor pools, a free water park, and a children's pool. Free parking is available if you drive. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this hot springs hotel include free WiFi in public areas, a terrace, and a picnic area.
Guests can expect free WiFi and 32-inch Smart TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bidets. Other amenities include furnished lanais, minibars, and ironing boards. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 swim-up bars
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free water park

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free water park access
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the riverwalk
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 8:00 AM to 10:00 PM.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Grandes Lagos Thermas
Grandes Lagos Resort e Parque Aquático
Grandes Lagos Resorts e Parque Aquático Hotel
Grandes Lagos Resorts e Parque Aquático Santa Clara d'Oeste

Frequently asked questions

What is there to do near Grandes Lagos Resorts e Parque Aquático?

This hotel is located in Santa Clara d'Oeste, just steps from Grandes Lagos Resorts and Water Park.

Is there parking available at Grandes Lagos Resorts e Parque Aquático?

Yes, self parking is offered for free at the hotel.

Does Grandes Lagos Resorts e Parque Aquático feature a casino?

No, Grandes Lagos Resorts e Parque Aquático doesn't have a casino.

Will I find an indoor pool at Grandes Lagos Resorts e Parque Aquático?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 10:00 PM.

Is Grandes Lagos Resorts e Parque Aquático good for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, 2 swim-up bars, and proposal/romance packages.

Are there hot tubs at Grandes Lagos Resorts e Parque Aquático?

No, this hotel doesn't have a spa tub.

Does Grandes Lagos Resorts e Parque Aquático have a restaurant with a breakfast menu?

Yes, Grandes Lagos Resorts e Parque Aquático serves free buffet breakfast each morning from its snack bar.

Will Grandes Lagos Resorts e Parque Aquático allow pets to stay for free?

No, pets aren't allowed at Grandes Lagos Resorts e Parque Aquático.

Are there connecting rooms at Grandes Lagos Resorts e Parque Aquático?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Grandes Lagos Resorts e Parque Aquático?

Yes, every guestroom at Grandes Lagos Resorts e Parque Aquático comes with a furnished lanai.

Grandes Lagos Resorts e Parque Aquático Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 7 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local bem bacana para passar um final de semana uns dias com a família Equipe bem prestativa para ajudar Tive alguns problemas de sistema mais o gerente de prontidão das duas vezes que precisei resolveu rápido e pessoalmente Achei bacana da parte dele Parte da limpeza externa poderia melhorar um pouco muito coco de pombo nas paredes e nos vidros de dívisa do estacionamento.. mais restante nada que desabone Nada de luxo e de conforto luxo Linha médiana paras os quartos e para os locais de laser nota 8 poderia ter mais recriação para crianças sem ser piscina poderia ter salas de jogos. e um parque com brinquedos
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa estadia foi incrível!!! O clube excelente!!! Me surpreendeu!!! Superou as expectativas!!! Só não posso dizer perfeita... Pois a limpeza diária do apartamento deixou a desejar.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Um ótimo resort, com mau cheio nos banheiros.

Razoável, pois havia um cheiro forte de esgoto no banheiro, o que foi bastante desconfortável. Uma pena para um resort com aquela estrutura.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Decepcionado...

Local até que bom, porém a privada entupiu e foi demorado pra resolver, porta do banheiro empenada e difícil pra fechar. Encontramos lagarta de coqueiro dentro do banheiro. Pia do lavatório tbm entupida e muito mal cheiro. Geladeira de difícil fechamento, porta empenada e pra variar ainda me avisaram que faltou uma colher no check out falando em voz alta perto de outros hóspedes. Imagina se eu iria pegar uma colher pagando o valor que foi pago? Sem contar que também queriam cobrar novamente 1800 reais, sendo que já tinha pago pelo aplicativo ...precisam melhorar muuuiito...
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Sensacional!

Incrível!
Stayed 3 nights in Jan 2022
Verified review

4/10 Poor

Liked: Communication
Disliked: Room comfort

Boas kitnets com acesso a parque aquático

O local precisa alterar o nome. É enganoso chamar de resort. O café da manhã é tosco e de se brigar com as moscas azuis. A estrutura dos chalés é muito boa, porém não há serviço de limpeza diário. Em síntese, péssima relação custo/benefício.
Stayed 6 nights in Oct 2021
Verified review

4/10 Poor

Disliked: Communication

Media

O hotel nao tinha informacao sobre o pagamento das diárias feitas pelo hoteis.com, e o hotel ficou incomodando durante horas por isso, sendo que foi mostrado o pagamento no cartao e a reserva congirmada e paga, e no domingo vencendo a diaria , teve que desocupar antes das onze, deixer o carro la fora, senao seria paga outra diaria, sem senso e sem respeito nenhum.
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Muito bom, retornaremos!

Gostamos muito e pretendemos retornar em breve. Funcionários muito atenciosos. Limpeza impecável. Internet funciona bem em todos os lugares, café da manhã muito bom. Só não gostamos de ter ficado em um chalé tão longe da entrada do parque mesmo havendo outros próximos vazios.
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Communication

Resort muito bom, necessitando de correções

Local muito bom (excelente), porém o check inn péssimo, demorou cerca de 40 minutos, não conforto algum na recepção, só uma pessoa por família pode ingressar no local, temperatura exterior próxima de 42 graus (imagine como fica o humor do acompanhante), rede de comunicação péssima (sem sinal de operadora de celular e wi-fi só nós avisos de paredes, tive a necessidade de sair do resort para poder comunicar. Absurdo maior não permitiu o ingresso antes do check-in, tivemos que esperar até as 14:00 h para dar início ao citado check-in e mais 0:40 h para ingressar no complexo para ir ao restaurante almoçar, sem dizer que o check-out é as 11:00 h, porém não houve problemas visto que já sabendo que não poderia permanecer no local, almoçamos fora do resort. Espero pois uma reavaliação da diretoria para correção destas questões, haja vista o desejo de retorno
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Gostei da localização e da tranquilidade do local. Achei que faltou algumas informações por parte do hotel, como horário de funcionamento, o que poderia ser levado no parque, taxas de limpeza e valor cobrado por toalhas.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serviços Nota Dez

As atendentes foram nota Dez.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Stayed 1 night in Oct 2021