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Tolteka Plaza

3.5 star property
Hotel in Santa Ana with a 24-hour front desk and an outdoor pool

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Photo gallery for Tolteka Plaza

Interior entrance
Breakfast, lunch and dinner served
Exterior
Double Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Carretera Internacional y, Av Independencia Sur Km 62, Santa Ana, SA
  • Place, Metrocentro Santa Ana
    ‪11 min walk‬
  • Place, Oscar Alberto Quiteno Municipal Stadium
    ‪16 min walk‬
  • Place, Colonia Gerardo Barrios Community Center
    ‪4 min drive‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Double Bed

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Santa Ana

Within a short walk of Metrocentro Santa Ana, Tolteka Plaza is within 2 miles (3 km) of Oscar Alberto Quiteno Municipal Stadium. This 3.5-star hotel has 50 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Metrocentro Santa Ana - 11 min walk - 0.6 miles
  • Oscar Alberto Quiteno Municipal Stadium - 16 min walk - 0.9 miles
  • Colonia Gerardo Barrios Community Center - 4 min drive - 3.1 miles
  • Cathedral of Santa Ana - 6 min drive - 2.4 miles
  • Lake Coatepeque - 15 min drive - 10.2 miles

Getting around

  • El Salvador Intl. Airport (SAL) - 96 min drive

Restaurants

  • ‪food court metrocentro Santa Ana - ‬13 min walk
  • ‪Mister Donut - ‬11 min walk
  • ‪Feria Ganadera - ‬5 min drive
  • ‪Pizza Hut - ‬12 min walk
  • ‪McDonald's - ‬11 min walk

About this property

Tolteka Plaza

Hotel in Santa Ana with a 24-hour front desk and an outdoor pool
At Tolteka Plaza, guests have access to an outdoor pool, free WiFi in public areas, and a conference center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Phones and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bonanza

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 2 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 9 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Tolteka
Tolteka Plaza
Tolteka Plaza Hotel
Tolteka Plaza Hotel Santa Ana
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel Santa Ana

Frequently asked questions

Are free cancellation options available at Tolteka Plaza?

Tolteka Plaza offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see close to Tolteka Plaza?

This hotel is located in Santa Ana within a short 13-minute walk of Metrocentro Santa Ana. You'll also find Oscar Alberto Quiteno Municipal Stadium and Santa Ana City Hall within a short drive.

Will I be able to park at Tolteka Plaza?

Yes, self parking is offered for free at the hotel.

Does Tolteka Plaza feature a casino on the premises?

No, Tolteka Plaza doesn't have a casino.

Will I find an indoor pool at Tolteka Plaza?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 9 PM.

What do couples enjoy most about Tolteka Plaza?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a restaurant, and a restaurant bar.

Are there hot tubs at Tolteka Plaza?

No, this hotel doesn't have a spa tub.

Does Tolteka Plaza have a restaurant with a breakfast menu?

Yes, Tolteka Plaza serves breakfast for a surcharge at Bonanza.

Will Tolteka Plaza allow pets to stay free of charge?

No, pets and service animals aren't allowed at Tolteka Plaza.

Does Tolteka Plaza have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Tolteka Plaza?

No, you won't find guestrooms with balconies at Tolteka Plaza.

Tolteka Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 101 out of 257 reviews
Rating 8 - Good. 66 out of 257 reviews
Rating 6 - Okay. 48 out of 257 reviews
Rating 4 - Poor. 26 out of 257 reviews
Rating 2 - Terrible. 16 out of 257 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Guy

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs major renovation. Bathroom shower leaks and rooms are dated.
Stayed 1 night in Oct 2025

8/10 Good

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Receptionist couldn't find my reservation at 1st and charged me, but i showed proof and then refunded charge. The room is really nice and bed comfortable. The food was OK could be better since its one of the best hotels in the area. Overall i wouldrecommend
Stayed 1 night in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice place to stay. It's clean, good location and good service
Stayed 1 night in Sep 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities
The key cards are a problem… they get deactivated all the time, I have to keep going back to be re program, and it wasn’t just me, I heard the same complain from other guess. The keys are so old and worn out.
Stayed 2 nights in Sep 2025

8/10 Good

Alexander

Stayed 2 nights in Sep 2025

6/10 Okay

Eusebio

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Old bathroom need update
Stayed 2 nights in Aug 2025

6/10 Okay

Johnny

Liked: Staff & service
Good economical hotel where you can see that most locals stay. While I only stayed two nights, it’s served its purpose. Rooms are a bit dated still average for the stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Valerie

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

The place where happy isn't allowed

Looking for a place that charges like they have amenities but doesn't, this is the place for you. No washclothes, hand towels, drinking glasses, not even a menu for their restaurant. Let's not mention the cold dead like faces of every single employee there with the exception of the gun toting guard. 3 days and never a smile, wave, good morning, good evening. Weirdest vibe ever. When we left, the front desk staff actually asked the guard to ask us for the room key. The most impersonal experience ever
Stayed 3 nights in Jul 2025

10/10 Excellent

JANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, clean and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jazmin

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Leanna

Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice medium sized hotel in a centralized area. There is a view to the beautiful pool as soon as you walk in the front entrance. Check in was relatively Quick with a very nice lady who is at the front desk by herself the room with the double beds have a work desk, a chest drawer, and a closet. Everything you need for a stay definitely recommend this place.
Stayed 1 night in Apr 2025

2/10 Terrible

OMAR

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

son

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

2/10 Terrible

Esther

Stayed 1 night in Mar 2025

2/10 Terrible

Theodore

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel room in 40 years of travel. Bathroom tub would not drain properly. A 5-minute shower left us standing in three inches of water. Bulb socket in bathroom has no bulb. Staff said they have none. One hand towel for two people. Zero wash clothes. No hair dryer. Door handle missing on closet door. Five hangers in closet. Floor not washed for ages. Clean white socks wind up black on bottom after walking around a bit. No stopper in sink. Flimsy sheets on bed.
Stayed 2 nights in Mar 2025

4/10 Poor

Antonio

Stayed 1 night in Feb 2025

4/10 Poor

Roman Jr.

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a tennis ball size hole on the ceiling of the shower, conveniently right above where one bathes. I couldn't help but to wonder if there were hidden cameras up in there or off someone could be spying on guests as they showered. Furthermore, the carpets were filthy. We allowed our 9-month old to crawl, but quickly noticed his knees and hands black with filth. We didn't feel comfortable letting him on the ground to long. The sheets smelled like dust as if they were in need of cleaning. On the bright side, the receptionists were wonderful.
Stayed 1 night in Mar 2025

8/10 Good

Antonio

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Amenities are below average. Shower head points towards wall making it hard to shower. One provided bar soap can't be any smaller for two guests. Not good! One small water bottle for two guests is way below expectations as a greeting gesture. Sad!
Stayed 1 night in Feb 2025

10/10 Excellent

María e

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Walberto

Stayed 5 nights in Feb 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Like you would expect from the website. Nice.
Stayed 2 nights in Feb 2025

8/10 Good

Ana, Arlington

Stayed 2 nights in Feb 2025