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Recent guest reviews

only thing is so far from downtown, but nice hotel

Note: stayed in $500 per night suite with balcony Power went out completely twice, fridge broken had to be replaced, rain water leaks into the room through the glass wall ... Housekeeping forgets literally everything .. Probably the most annoying to me was having to ask 3 times over 2 days to get some body wash and shampoo .... paying for watery drinks and having cheesy boring events was not as bad but it was completely obvious that management could not care less about guests .. the staff seem to hate working there .. they do not care to ask how things are going, if you need anything, or if you have any issues .... one day a manager came in and called us, likely after finding out how many times i called the desk ... it was already too late i had no interest in whatever she wanted to offer, and she was not offering much of anything anyway .. discounted spa?! seriously ... how about give me back the $2000 i spent there? that would make me happy ... this hotel is $hit and only if you have no standards is it worth more than $100 per night .. don’t make the same mistake i did

Beach front . Great services . Beautiful property located on the beach near shopping , night clubs

So ... for around 1000$ a night this place is a joke, I will never stay or recommend, first of all .. barely anybody can construct an English sentence. Everybody seemed overwhelmed or may be drugged. No breakfast included, housekeeping is the worst, barely does anything to the room or re stick coffee or bar! Towels are not restocked and I have to call front desk to get us some, they also don’t restock the shampoo, shower gels and conditioners. Rooms are small and not well organized. Basically, I think hotels in Ibiza don’t care or try anymore. Also, price was around 400 dollars more from original price I booked around 2 months before stay, again.. I tried to communicate with so many of the staff basically they pretend they understand English but answer you in a different direction, big failure.. also tried food in hotel restaurant and it’s horrible and overpriced .. they literally don’t know how to make a margarita or grill a steak, complete rip off

Guests great, Staff great, music everywhere and great as well!

It's quite amazing - the location, the beach, the facilities. The best parts are the pool parties - mind blowing! The location is top - next to Ushuaia, right across Hi Ibiza club as well as many more down the street. I would return in this hotel all the time if I am back to Ibiza. The two problematic things: - the rooms are a little bit modern design, which put the showers in the middle and so on. I would say that it is not the most convenient but might be I don't appreciate this type of style ;-) - the airport is quite close and the planes are flying above but this is quite minor having in mind all the music from everywhere.

Most incredible stay in Ibiza. The views are incredible and the staff is so friendly. Definitely will be back.

room was dirty when we walked in,sand all over the couch.service was terrible,,wanted to charge me for little milks for my coffee, no shower gel in room, had to call everyday for 5 days cause something was missing....payed $1000 for 5 days w no view small room not fit for two.

The overall experience and treatment was nothing less than "VIP" rock star treatment, even though I was a "VIP" and received incredible attention, service, and most of all amazing customer service.

The Hard Rock Hotel Ibiza is nice and entertaining place to stay. There is always something going on so you will not get bored. The rooms were spacious which was nice but there were scratches on the shower floor and a black stain on the bed sheets. For the money you pay to stay here everything should be updated and new. Other than that the hotel was in a great location right on the beach and near Ibiza town. Many pools to enjoy and good food all around. I would stay here again but I hope they update the rooms soon.

Air conditioning did not work. Staff did not care to do anything about it or make up for loss of sleep during stay. Very unfriendly.

we arrived to our room, Ac was not working. Fridge not working. Room was not in good condition. Gummy bears stuck in chair cushions, chair cushions very stained, door trim was falling off. Upon departure nobody asked how our stay was. I understand it's Ibiza and the attitude is to turn em and burn em

The place had a great vibe and very easygoing. The staff was very attentive and friendly. We loved Rosi at breakfast. Daniella at the concierge desk was incredibly helpful. We really enjoyed the DJ who played at the splash pool during our stay July 5 - July 8, 2017. The guys at the entrance of the lobby were super attentitve.

Nice hotel but location too windy. May be time of the year was not correct.

Get over the price of things here, it's Ibiza!! If you can do that, you will enjoy HR. The food at the Beach Club is pricy, but the portions are huge. Even the salads here are really filling! The ability to buy Raybans right there on their premises is awesome too. Room is nice and functional though the tv would cut on, but the control didn't work after that. (I never alerted the hotel about it, because we were rarely in the room longer than for sleeping or showering. Getting a taxi is really easy and the staff is simply nice! It's in walking distance of off-hotel premise food options and TONS of places to souvenir shop and party.

We had been to Spain few times before, but never to Ibiza ! we really enjoyed this beautiful island and the location of the hotel was perfect for beach lovers like us.

First of all, the promotional information of the hotel promised a complimentary breakfast. This promise turned out to be false. Also, the free shuttle from the airport turned out to be a grand lie. The hotel shuttle actually costs more than a taxi does. The Estado Puro restaurant has quality food, yet at a cost triple to quadruple that found elsewhere. A person who chooses to stay at this hotel must surely value atmosphere more than substance. I have stayed at much more economical places in ibiza that put reality above appearance.

The Hard Rock Hotel is INCREDIBLE. We had some issues arriving in Ibiza from BCN, but once we arrived at the Hard Rock it was all totally worth it! Check-in took quite a while, but this is normal at most European hotels for some reason. I didn't mind thought bc they brought by glasses of champagne for us while we waited :) The property is very impressive, and there is really no reason to ever leave the resort. The hotel was not very crowded at all which was surprising and nice (our stay was the last week in July, Mon-Wed), but I imagine it is because they are a new hotel and that will change next year. Restaurants & Bars at HRH: We ate the Estado Puro which had really good seafood and great views from the terrace. We also ate and hung out at 3rd half one evening which is their "sports bar". The food was okay, the staff here was the most friendly out of all of the resort. The N9 rooftop bar has awesome views and great lounging areas. Drinks at N9 are pretty stiff too (the same cannot be said for the drinks by the pool.) The Beach Club has the best Paella Mixta I've ever had! CONS: staff is not very attentive. Takes some time to get anyone's attention to order food/drink and to get your food/drink delivered to you at the pool or on the beach. Another con, is that it is right by the airport so you have to listen to planes fly-over off-and-on all day. However, neither of these con's really disrupted our stay! Will definitely stay here next year when we return to Ibiza!

We stayed at this new hotel for four nights and could not have been any happier. The amenities and the hotel itself was spectacular. We loved being so close to all of the night life.

Carretera Playa d en Bossa Sant Josep de sa Talaia Ibiza

Hotel highlights

  • Walking distance to Bossa Beach
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located within a 5-minute walk of Bossa Beach, Hard Rock Hotel Ibiza is within a 15-minute stroll of Aguamar Water Park. This 493-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 4 restaurants. It's connected to the convention center in central Sant Josep de sa Talaia and also close to Port of Ibiza and Figueretas Beach.


Dining

Enjoy dining at The Beach, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 7:30 AM to 11:00 AM.


Rooms

The 493 rooms are air-conditioned and have an array of amenities, including balconies, iPod docks, and sofa beds. Guests can expect free WiFi and satellite TV. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, laptop-compatible safes, and phones are also standard.


Property features

Guests of Hard Rock Hotel Ibiza have access to a full-service spa, 2 outdoor pools, and a children's pool. If you decide to drive, there's free valet parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a fitness center, free WiFi in public areas, and a conference center.

Room options

Studio Suite (Gold)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Deluxe Room (Silver)

1 Double Bed | 2 Twin Beds | Sleeps 3

Suite (Rock)

1 Double Bed | 2 Twin Beds | Sleeps 4

Studio Suite (Swim up)

1 Double Bed | 2 Twin Beds | Sleeps 3

Guest reviews for Hard Rock Hotel Ibiza

Everyone (11) Couples (5) Family (1) Friends (1)
5
Families

only thing is so far from downtown, but nice hotel

By on Sep 20, 2019

Review comment responded on Sep 20, 2019

Thank you so much for your lovely review, Rocker! It was our pleasure having you here and offering you an absolutely amazing experience! We hope to welcome you as our guest at Hard Rock Hotel Ibiza very soon. Rocking regards,

1
Partner Couples

Note: stayed in $500 per night suite with balcony Power went out completely twice, fridge broken had to be replaced, rain water leaks into the room through the glass wall ... Housekeeping forgets literally everything .. Probably the most annoying to me was having to ask 3 times over 2 days to get some body wash and shampoo .... paying for watery drinks and having cheesy boring events was not as bad but it was completely obvious that management could not care less about guests .. the staff seem to hate working there .. they do not care to ask how things are going, if you need anything, or if you have any issues .... one day a manager came in and called us, likely after finding out how many times i called the desk ... it was already too late i had no interest in whatever she wanted to offer, and she was not offering much of anything anyway .. discounted spa?! seriously ... how about give me back the $2000 i spent there? that would make me happy ... this hotel is $hit and only if you have no standards is it worth more than $100 per night .. don’t make the same mistake i did

By on Sep 17, 2019

3
Everyone

By on Sep 2, 2019

Review comment responded on Sep 3, 2019

Dear Rocker, Firstly, I would like to thank you for choosing us as your resort for your holidays in Ibiza and also for your positive review for our hotel and staff. We take very seriously your feedback and we thank you sincerely for bringing this to our attention. We hope you have the opportunity to come back on season 2020 as we are already working hard for next year´s improvements. Lot´s of novelties to come. Rockin´ Regards,

5
Friends

Beach front . Great services . Beautiful property located on the beach near shopping , night clubs

By on Aug 30, 2019

Review comment responded on Aug 31, 2019

Dear Rocker, Thank you very much for this fantastic review about your stay with the Hard Rock Ibiza Band. I am glad to know you liked our beautiful beach and our location next to the main discos. We are looking forward welcoming you again! Rocker regards,

1
Friends

So ... for around 1000$ a night this place is a joke, I will never stay or recommend, first of all .. barely anybody can construct an English sentence. Everybody seemed overwhelmed or may be drugged. No breakfast included, housekeeping is the worst, barely does anything to the room or re stick coffee or bar! Towels are not restocked and I have to call front desk to get us some, they also don’t restock the shampoo, shower gels and conditioners. Rooms are small and not well organized. Basically, I think hotels in Ibiza don’t care or try anymore. Also, price was around 400 dollars more from original price I booked around 2 months before stay, again.. I tried to communicate with so many of the staff basically they pretend they understand English but answer you in a different direction, big failure.. also tried food in hotel restaurant and it’s horrible and overpriced .. they literally don’t know how to make a margarita or grill a steak, complete rip off

By on Jul 30, 2019

5
Partner Couples

Guests great, Staff great, music everywhere and great as well!

By on Jul 8, 2019

Review comment responded on Jul 9, 2019

Dear Rocker, Thank you so much for your amazing review. We couldn't be happier to know that we made you feel like a true RockStar, as that is our main goal. We can't wait to have you back for another unforgettable experience at Hard Rock Hotel Ibiza. Rocking regards,

5

the best hotel in ibiza

Everyone

It's quite amazing - the location, the beach, the facilities. The best parts are the pool parties - mind blowing! The location is top - next to Ushuaia, right across Hi Ibiza club as well as many more down the street. I would return in this hotel all the time if I am back to Ibiza. The two problematic things: - the rooms are a little bit modern design, which put the showers in the middle and so on. I would say that it is not the most convenient but might be I don't appreciate this type of style ;-) - the airport is quite close and the planes are flying above but this is quite minor having in mind all the music from everywhere.

By on Aug 24, 2018

Review comment responded on Aug 25, 2018

Thank you, Igor! We are very happy that you enjoyed your stay with us and we thank you for your feedback, as our guests' opinion is very important to us. We hope to see you again very soon! Best rocking regards, Andrea R. Customer Care HRHI

5

beautiful rooms and view

Everyone

Most incredible stay in Ibiza. The views are incredible and the staff is so friendly. Definitely will be back.

By on May 27, 2018

Review comment responded on Jun 2, 2018

Thank you for taking the time to review your stay with us! We love to hear thatyour stay rocked and our great team of professionals delivered an excellent service. We hope you to welcome you back at Hard Rock Hotel Ibiza again very soon! Best rocking regards, Andrea R. Customer Care HRHI

2
Everyone

room was dirty when we walked in,sand all over the couch.service was terrible,,wanted to charge me for little milks for my coffee, no shower gel in room, had to call everyday for 5 days cause something was missing....payed $1000 for 5 days w no view small room not fit for two.

By on May 6, 2018

Review comment responded on May 7, 2018

Dear Guest, Thank you very much for sharing your experience with us. Our guests' feedback is of the outmost importance to us, as it helps us to improve in every aspect. I will pass your comments on to our Housekeeping team so that they may work even harder in order to prevent this situation from happening again. Please, accept our sincerest apologies, this is certainly not in line with our very high quality standards. On the other hand, I would like to inform you that the little milk tubs on the coffee tray in your room are free of charge. Therefore, I am very sorry for any misunderstanding regarding this aspect. We hope you will decide to give us a second chance to offer you a truly unforgettable stay at Hard Rock Hotel Ibiza, the whole team will be more than happy to welcome you again. Kindest regards, Andrea R. Customer Care HRHI

5

treated like a rock star !!!

Everyone

The overall experience and treatment was nothing less than "VIP" rock star treatment, even though I was a "VIP" and received incredible attention, service, and most of all amazing customer service.

By , from Miami FL on Sep 29, 2017

Review comment responded on Oct 3, 2017

Dear RGR, Thank you so much for your lovely feedback! We take very good note of your feedback and it I will bring it to the parking service manager's attention. We could not be happier to know that we offered you a truly unforgettable Hard Rock Experience, as that is what we aim at. It will be a pleasure to welcome you back the next time you visit Hard Rock Hotel Ibiza. Best rocking regards, Andrea R. Customer Care HRHI

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