Customer service was great. Friendly and helpful. Food was really good variety and options. Issue that can be easily improved is the activities for teenagers. They are not taken into account. Sports, movies, dance, dj learning are some ideas that can improve the expirence of families. They have a lounge empty no kids I. It not advertised or promoted. The staff or POP were amazing, great zumba, aqua aerobics, yoga. The shows that they performed were so good! I didn’t care much for the live groups singing, I really liked the shows that the staff performed. Other easy fix is the beach access, not well marked and it’s a shame having a beautiful spot in the beach. This should also be promoted with a mini bar on the beach. The bars and alcohol was really good, never crowded. It wasn’t a loud place at all. I would go back and if this is the quality of palladium I am willing to check other properties out. I have been very loyal to Club Med as I said activities for all age groups could make this place a 10!
Beautiful views of the mountains and beach. Wonderful food for an all inclusive hotel. We were treated to cava (Spanish champagne) for our honeymoon.
Hotel needs improvements. Very dated. They need to upgrade rooms, restrooms, remove old carpet. Doors looks like a hospital. They closed early the White Resorts and then moved us to the Palace. Closed a la carte restaurants. Definitely I’ll never return to that hotel
Incredible stay, and incredible staff. highly recommended property.
This hotel was great for an all inclusive in Europe. I expected worse due to some reviews but I trusted my gut . The bar in the main lobby gets packed so getting a drink will take an extra 2-3 minutes at times. The 24 hour sports bar was cool for ppl that are up late at night till morning . You are able to get hot bar food , beer and mixed drinks . Go on the excursion that allows you to ride a buggy to a mountain to overlook the beautiful blue water . Breath taking views . Overall the property and service is a 4-4.3 . For a 5 I would need an actual double bed not twin beds pushed together . However I would stay again . We went in April so it was low to high 60’s with a lot of rain and too cold to utilize the pool . But the price was right and 65 degrees in the day was enough sunshine to not completely destroy the trip .
Awesome place. Great property and good food. Clean, comfortable and relaxing. Friendly staff. Centrally located, walking distance from all the best clubs. Hard rock & Ushuaïa.
Ill start by saying the resort is very beautiful and is kept clean. After that though is where it really stops being great. The food and drinks were truly terrible-the food was not kept at the proper temperature, the options were few and very poorly done. The desserts were good and the pastries in the morning decent but that was really about it. I understand the resort meets the requirements for a 5 star resort for the official rating but the food was so bad I'd never go back. The drinks were the weakest I've ever tasted and very limited. The all inclusive is not all inclusive-in my experience all inclusive includes all but premium alcohol and imported beers. Not here, I asked for a bloody mary and was told it was not an option. The advertise a cocktail of the day-its not on the all inclusive plan either. I asked for a mojito, not an option. I felt the all inclusive option was a gimmick and that we were constantly trying to be up-sold on everything. The entertainment was nonexistent-terrible music played by the pool with an occasional appearance of some horrendous pop cover group that would walk through with a stereo and perform a terribly rehearsed dance. The only bar options literally had children running wild and screaming everywhere. I have been to many other resorts where you feel you never have to the leave the resort whether you have kids or you're looking for a night out. This isn't it. Go somewhere else.
Great location right on the playa d'en bossa and close to Ushuaia and Space.
I am recently spent 6 nights at this hotel. The wifi connectivity and the bed made my stay less enjoyable ( yes I know, I am on holiday I should unplug). First the bed; their idea of queen bed is two twin beds with a wheel pushed together. Imagine you and your wife constantly trying to push the beds together at night. Secondly, the wifi is not conducive for email, social media or even trying to look up a direction or find business information. I had a hard time accessing the Internet and not being able to use the wifi ruined by vacation. The hotel have two tier wifi system; PHG wifi for everybody and WRH wifi is reserved for the VIP. It takes more than 30 minutes to acquire a connection using PHG and additional 2 hours to open your email. The hotel claims to be a five star hotel but provides a half a star wifi for their guest. Mind you the wifi connection is part of the hotel offerings. Even the wifi at the local snack bar across the street is better than the one the hotel is offering to their guest. This is 2016 and a five star hotel is still offering a wifi that is worst than a dial up internet connection.
Located far from the rest of the hotels in its own corner. Beachfront, all inclusive and family friendly. Few vendors, awesome pool and the beach was like a warm pool
Very good hotel good food including alcohol if you get all inclusive! The pool is very clean and the entertainment is lovely!
Grand Palladium White Island Resort & Spa - All Inclusive places you within a 10-minute stroll of Bossa Beach and Anfibios. This 430-room, 5-star property has 4 outdoor pools along with a full-service spa and 5 restaurants.
Free buffet breakfast is included with your stay and awaits you each morning. Relish the international cuisine at Sa Prunera, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafes.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. Furnished balconies or patios, iPod docks, and minibars are also available.
Guests of Grand Palladium White Island Resort & Spa - All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this all-inclusive property include a gym, a steam room, and outdoor tennis courts.
Customer service was great. Friendly and helpful. Food was really good variety and options. Issue that can be easily improved is the activities for teenagers. They are not taken into account. Sports, movies, dance, dj learning are some ideas that can improve the expirence of families. They have a lounge empty no kids I. It not advertised or promoted. The staff or POP were amazing, great zumba, aqua aerobics, yoga. The shows that they performed were so good! I didn’t care much for the live groups singing, I really liked the shows that the staff performed. Other easy fix is the beach access, not well marked and it’s a shame having a beautiful spot in the beach. This should also be promoted with a mini bar on the beach. The bars and alcohol was really good, never crowded. It wasn’t a loud place at all. I would go back and if this is the quality of palladium I am willing to check other properties out. I have been very loyal to Club Med as I said activities for all age groups could make this place a 10!
Dear Teresa, Thank you for sharing this lovely review. We are delighted to know you made the most of your time with us. We appreciate your kind compliments to our team who strive to maintain the high standards we set ourselves and endeavour to give all our guests a memorable experience. It would be our pleasure to have you return on another occasion. Very best wishes, Denis Aldrey, Operations Manager
Beautiful views of the mountains and beach. Wonderful food for an all inclusive hotel. We were treated to cava (Spanish champagne) for our honeymoon.
Dear Melanie, Thank you so much for choosing us as your honeymoon destination! We are delighted to read that you enjoyed our wonderful gastronomic offer and the beautiful views of our well-equiped rooms. Looking forward to welcome you back! Kind regards,
Hotel needs improvements. Very dated. They need to upgrade rooms, restrooms, remove old carpet. Doors looks like a hospital. They closed early the White Resorts and then moved us to the Palace. Closed a la carte restaurants. Definitely I’ll never return to that hotel
Incredible stay, and incredible staff. highly recommended property.
Dear guest, Thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you felt very well look after It's something our staff takes great pride in, Thank you for your kind recommendation. We hope to welcoming you soon! Sincerely,
This hotel was great for an all inclusive in Europe. I expected worse due to some reviews but I trusted my gut . The bar in the main lobby gets packed so getting a drink will take an extra 2-3 minutes at times. The 24 hour sports bar was cool for ppl that are up late at night till morning . You are able to get hot bar food , beer and mixed drinks . Go on the excursion that allows you to ride a buggy to a mountain to overlook the beautiful blue water . Breath taking views . Overall the property and service is a 4-4.3 . For a 5 I would need an actual double bed not twin beds pushed together . However I would stay again . We went in April so it was low to high 60’s with a lot of rain and too cold to utilize the pool . But the price was right and 65 degrees in the day was enough sunshine to not completely destroy the trip .
Dear Tonia, First of all, thank you so much for choosing us as your holiday destination! We want you to know that the way you have described your stay with us is really helpful and we thank you for providing your rating. Although the majority of your comments show that in most areas we are performing well with our efforts and quality service, we have taken your feedback regarding the areas you raise seriously as we know that we can only improve by listening to our guests. Again, we want to thank you very much for sharing this review of Grand Palladium White Island and we would be happy to welcome you back!
Awesome place. Great property and good food. Clean, comfortable and relaxing. Friendly staff. Centrally located, walking distance from all the best clubs. Hard rock & Ushuaïa.
Dear Orbitz, Thank you very much for sharing your insight. It is indeed awesome to read that your stay truly amazing was. You can go on foot and had a great time over there!Likewise we do have direct access to the beach and near the airport. We are looking forward to next visit, Best regards
Ill start by saying the resort is very beautiful and is kept clean. After that though is where it really stops being great. The food and drinks were truly terrible-the food was not kept at the proper temperature, the options were few and very poorly done. The desserts were good and the pastries in the morning decent but that was really about it. I understand the resort meets the requirements for a 5 star resort for the official rating but the food was so bad I'd never go back. The drinks were the weakest I've ever tasted and very limited. The all inclusive is not all inclusive-in my experience all inclusive includes all but premium alcohol and imported beers. Not here, I asked for a bloody mary and was told it was not an option. The advertise a cocktail of the day-its not on the all inclusive plan either. I asked for a mojito, not an option. I felt the all inclusive option was a gimmick and that we were constantly trying to be up-sold on everything. The entertainment was nonexistent-terrible music played by the pool with an occasional appearance of some horrendous pop cover group that would walk through with a stereo and perform a terribly rehearsed dance. The only bar options literally had children running wild and screaming everywhere. I have been to many other resorts where you feel you never have to the leave the resort whether you have kids or you're looking for a night out. This isn't it. Go somewhere else.
Dear Chelsea, Thank you for spending this holiday with us, at the Grand Palladium White Island Resort & Spa, and for taking the time to share review about it. We are pleased that you liked your room, thought your bed was comfortable and that you thought our resort was well kept and clean Nevertheless, it is very disappointing that we did not achieve to meet your expectations. I will forward your opinion about the food and it`s temperature, and about the drinks choice in our all-inclusive program to our food & beverage manager. Thank you once again for bringing your feedback to our attention. We hope to welcome you back with us in future. Kindest regards,
Great location right on the playa d'en bossa and close to Ushuaia and Space.
Dear Guest, Thank you for choosing the Grand Palladium White Island Resort & Spa for this stay, as well as for taking the time to share this review about it. I am glad that you like the location of our resort, but I don`t understand what you mean by room assignment for Orbitz users. I am sorry if we didn`t reach your expectations. We hope to be able to welcome you back with us in future. Kindest regards,
Dear Andrea,Thanks for giving us a perfect rating.We are very pleased you had a perfect stay.Again, thank you very much.We hope to welcome you back for a return visit. Best regards,Lara D'Agostino, Guest Service Manager